Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Bring multiple vehicles in for oil changes and annual inspections. They are incredibly friendly…read moreand efficient. Give these guys and gals some love with some positive reviews. Certainly better than 3 stars.

Do not go here. Terrible service. First time I went to get my oil changed they forgot to work on my…read morecar. I was there for two hours. 2nd time was told it would be 30 minutes and it took an hour.

Snarky employees, hidden fees, and unknowledgeable about current promotions. I won't be coming back…read morehere. I was told on the phone that oil changes for $44.99 + tax would be my total. That the oil filter was not extra, and was included. After I arrived, I had to wait for a coupon to be texted to me for the $44.99 oil change. Oil filter was extra $6, shop fee of $5, and one of the employees kept making comments about the coolant, insinuating that I was stupid for not getting a coolant change. Look, I know I need coolant, but perhaps I could do it myself for cheaper. Regardless, very unprofessional. The text was taking too long so I ended up just using a military discount. The military discount wasn't as large as the current promotion. ($20.50 off vs $25 off respectively) but the tech assured me the military discount was greater. Found out it wasn't. Tried contacting customer service, and was put on hold inevitably. I also partly blame management for not informing the guys on the floor about promotions. They should know what a customer is talking about when they talk about current promotions. Also customer service wasn't available. A company should act in unison, not a bunch of individuals. 1 star service.

Staff was Amazing! Even checked my radiator fluid... hardly any sign of solvent! My last car…read morekilled the radiator & engine because they didn't check my radiator fluid! Miguel and the staff ROCK! Thanks, guys!

I went for an oil changed and asked for a basic oil. The cheapest one, the man said okay and…read moreproceed to change my oil. When it came to pay he told me it was $83. This was really upsetting for me because the cheapest one is $50. I Began to ask questions and he had already charged my card at this point and then he decides to tell me the basic oil for my car is premium!!! This would have been great to know from the beginning because I would have gone to get my oil changed somewhere else. They definitely need to communicate better with their customers. When ask to speak to their manager it was the guy who charged my card and didn't communicate with me. Nor did he try to fix it. WILL NOT BE USING THEM AGAIN.

These guys do a great job servicing our vehicles. Usually not much of a wait, and they are quick…read morewith their work, but thorough in the execution of that work. They communicate what they see and find with your vehicle very well. I have never felt pressured to do a bunch extra work on my car while I talk with them about the process. Prices are a little on the higher side, but they often send out coupons, some as much as $20 off, which helps bring down the price. They clean your windshield, check the tires, and make sure you're on you way with a cold bottle of water. Great place for an oil change or state inspection.

I can't urge others to avoid this place enough. I'm out $1,000 because of them. To make a long…read morestory short, they charged me $700 for a power steering pump, which turned out faulty after two weeks. I took it back because it had a warranty. I lived off of Ubers for 3 weeks while they lied about how long it would take to get the second replacement. Then, that second replacement pump turned out faulty after another two weeks. I hope that this was incompetence and not crookedness... though I think that's wishful thinking. Additionally, one of my Uber drivers during this process told me that his dad had a similar issue. They messed up his car worse than before he took it in.

Had a heater hose problem - he fixed it extremely fast. Great guy to work with…read more They repaired my a/c - they had numerous problems to tend with. 2 leaks in the a/c- debris and dust inside the cab. Monkey Mike fixed them all. I am very satisfied.

I was in Lubbock from Hobbs for a doctor's appointment for my medically fragile, tracheostomy and…read moreoxygen dependent infant son when my car inexplicably sputtered out and died in an intersection. I am grateful to have been referred (and towed) to an auto shop that was willing to squeeze me in on an emergency basis, despite being busy and seemingly understaffed. The lobby and restroom were exceptionally clean, the staff was very professional and courteous, and they were kind and friendly and welcoming in person and on the phone with everyone I saw them interact with, despite being busy. They were quick to diagnose and repair the minor issue that had been caused by an incorrectly installed fuel filter, and got me and my son back on the road safely. Now: to talk to the place that did my last oil change.

I visited Christian Brothers Automotive in Lubbock to get a full machine flush performed on my 2016…read moreChevrolet Colorado because of a common issue known as "torque converter shudder". The original factory fluid degrades and loses friction modifiers, which causes a slipping and shuddering sensation. I went in that morning and was quoted a little over $800 for a full machine flush. I originally stated it needed fluid for the 8-speed, which was incorrect; it needed a different fluid because mine has the 6-speed. It is cheaper, although not by much. I got an invoice later that day for an inspection and "transmission fluid diagnostic" for $150. They then went on to tell me the issue was my brake rotors, when it was clearly not an issue with the brakes. The shuddering happens when accelerating and shifting into 3rd gear, especially up inclines or after making turns. They do not listen to me and dismiss my reasoning, stating their tech is a 20-year qualified Chevy tech and knows what he's doing. Clearly, he does not, because this is an extremely common, well-known issue with many of these drivetrains. They stated the transmission was fine because they checked the fluid (which they charged me $150 to do, by the way) and said it looked fine. This specific issue cannot be determined by such a test, as the fluid appears fine on a test but is broken down microscopically and contaminated. I told them very clearly I would simply like them to do a full machine flush and call it good. They agreed. Later, I got an invoice for a "transmission fluid exchange service," which is NOT a machine flush, and it only replaces around half of the old fluid. They charged me around half of what the original quote had said, which was conveniently gone. They said it was because of the different, cheaper fluid. That fluid is slightly cheaper as previously stated, but not $200 cheaper. They copy-pasted the "11.2 quarts" of fluid it needs, which is the exact capacity and retrieved from a standard maintenance bulletin, into the new invoice and charged me for it all and only replaced around half of that. I tried to politely go in and state my case but was continually dismissed and lied to. I will never take my business back to this place and would recommend everyone else do the same.

I was passing thru town, got a flat... went to three other tore shops all with 1 to 2 hr waits…read more.. McWhorter got me immediately and got me back on the road. Nice people, fast service! Thank you guys!

I give it 4. They lost my hun cap. But will replace them. There are scratches on my bumper and had…read moregrease on my door handle and steering wheel. Charged me for rotation, but I know thy didn't because my same rusted rim is still in the front drivers side. We never received a letter saying they were canceling accounts due to others not paying. So we got punished. As well I'm sure others. We mentioned we was gonna put it on our account, and nothing was said then. So had to barrow.

Changed out headlight bulb 4 times and charge $30 each time. Yesterday head Lube Tech, lied about…read morewhat needed to be done to change the bulb and then said it would be $180. Even after they all saw that they changed the bulb before and at $30, but still just kept lying about the change and all because they wanted to go home, wasn't even 6 yet.

Referring to earlier post. Manager Steven Longoria took care of my situation. I am fully…read moresatisfied with the outcome of my very.