Seems like I was just here right?…read more I was-for a coolant flush. But after a few hard trips on the car both in terms of distance, etc I thought I would mess around and come get this full synthetic oil change as well as a little treatment to help the gas last a little longer. Godfrey-pictured, was the CSA or (ustomer service All Star) of this experience. His clarity, great personality, and efficiency were on display for all to see. Thanks Godfrey for taking care of me. Your credit to the Valvoline brand!

Julian at Valvoline Instant Oil Change was incredibly dismissive and unhelpful. I came in asking…read morefor something simple, and instead of even attempting to assist. he quickly told me he couldn't service me and left it at that. No guidance, no effort, no customer care. I came here all the time for service never had any issues until today. Julian ruined my night!!!!!!! I will be reporting this to the BBB and the consumers affair office. I will contact corporate also. It honestly felt like I was brushed off. When someone walks into a business asking for help, they shouldn't be made to feel like they're a burden. The attitude and lack of professionalism were extremely disappointing.

awesome place great customer service…read more feels like a family environment quick estimates and reasonable prices will definitely stop by again when needed

Found this place on a whim after searching for a place to get my brakes replaced. The dealership…read moretold my all four of them were at 4s and quoted me $900 to get them all fixed - brakes only. After speaking with Alex, he quoted me $350, which was a much more reasonable price, so I went over to have him check it out. Turns out, the dealership lied! My brakes didn't need to be changed for another 4-6 months! I really appreciate how nice and honest he was about the entire process. Will definitely be coming back, I highly recommend!

I bring my car here all the time never had a problem good people great service, all the bad reviews…read moreare probably from a long time ago, because there good at what they do!!!

They were clean fast and nice. I felt like they did a thorough job and cleaned up underneath…read morebefore I left, which was nice so I didn't have oil blasted all over the bottom.

Went here to have my car fixed and to say the least they were very helpful. The owner Alex was…read moreattentive and has done 2 jobs on my car since. I highly recommend this place as well his forte is motorcycles Prices were good and service was fast and efficient! Thanks guys!

Milton was very helpful. I asked a ton of questions and he was gracious enough to not be annoyed…read moreand answered every single one of them however basic they were (I'm a first year rider). He ran me through the process of changing my tires and made suggestions of future maintenance I should do to keep my bike running smooth and clean.

Best customer service I've ever experienced in car service. Very fair -- they don't charge you if…read moreyour car doesn't pass the smog test, which is amazing. They're open until 9 PM, and there aren't many businesses like this anymore. They have inside the service more clean then people houses. Highly recommended!

I have been going to this place for years with all of my family vehicles. Awesome service, late…read morehours and reasonable pricing. Highly recommend.

I took my jeep to get my smog check done, the guy was super professional he said it will take…read more15min, and yes I was out off there in 15min, good service fast n easy hell yeah!!!!

I've been getting my car serviced here for about two years and I'm quite satisfied with the quality…read moreof service, the information provided and the price.

I highly recommend this place. They took great care of both of my vehicles, an Acura MDX and a…read moreMercedes-Benz E350 convertible. Communication was clear, the work was done properly, and they treated my cars with attention and respect. It's hard to find a shop you can actually trust with different types of vehicles, but they delivered on both. I wouldn't hesitate to come back and recommend them to others.

BY THE GRACE OF GOD.... My car just so happen to break down 3 blocks away from Mr. Kool's Autoshop…read more All the good I've ever done in my life came back to me at this shop. Luis is the most professional, honest, helpful and kindhearted mechanics i have ever met. Even though he has a very high volume shop and constantly multi-tasking, he never seemed stressed or rushed and was very present and patient with every person that walked in there. Even though he had to deliver bad news on top of bad news with my car(due to a temporary fix I had done with a previous mechanic), this was the best overall experience I have ever had blindly walking into an autoshop. Highly recommended. Thank you so much Luis and team!

Went to go try to get my vehicle brakes and light inspection. Guy told me to wait 10min 10-1min go…read moreby didn't think anything of it. The mechanic who was going to do the job then. Leaves to go throw trash away. 'Now another guy come and says that they will be back and it will take them like 30mim plus my 1hr 1/2 of the inspection. THEY PERFERRED TO GO THROW TRASH AWAY rather then to help me and get me going. !!

I went today to do a brake and light inspection. They were very professional and nice. Great…read moreservice and great price.

Been coming for years whenever I need an alignment done or any suspension work I don't have time to…read moredo on my own. I really appreciate the honest work these guys put in. Great prices compared to other shops. Quality work/customer service as well.

Yea the service overall went so well and in the end they said they have to test drive the vehicle…read moreto make sure the brake job is done good. AAAA ++++. Place to repair or maintain your car. Very decent prices and excellent customer service.

I came in for a transmission service after noticing rough shifting, and I'm glad I did. The team…read morewas professional, knowledgeable, and upfront about what the service would involve. The quality of work exceeded expectations. The vehicle runs noticeably better, and everything was completed in a timely manner. Communication was consistent throughout the process, which I really appreciated. In terms of value, the pricing was reasonable and well worth it for the peace of mind and results I received. No pressure, no gimmicks--just honest work. This is the kind of business that earns repeat customers.

I delayed bringing my car to the shop until a work stall with a lift was available to begin working…read moreimmediately. Alex told me that one would be available but when I arrived that wasn't the case. Therefore, he lied to me from the beginning. The job was completed the next day as he said it would but my car was left very dirty and greasy when I returned to retrieve it. When I asked for a rag to wipe the greasy from my shift knob, he proceed to wipe down the steering wheel and knob then used the same dirty rag on my door panel, scratching the paint. Alex informed me that my check engine light was on and tried to suggest that it may have already been that way before I brought my car to the shop. I was appalled at this suggestion for my car only needed a new clutch and nothing else. I'm sure he turned on the key and saw no such warning lights but was trying to cover up that it was damaged during their repair process. When I returned the next day to have them repair what they did, I was not greeted with respect and I will not return to this shop again, even if the check engine light returns. I was initially quoted a labor cost only to be baited and switched after he learning that I had a very nice vehicle. Albeit, the clutch works as expected but I cannot get over how smug and disrespectful Alex treated me during this entire time. One could say you get what you pay for but the disrespect is unacceptable, not to mention I had to wash my floor mat because it was so filthy. I made sure not to put them in my car when I brought it back. I had to spread paper bags all over the floor then I noticed they had their own paper shoe protection that was laying on the floor when I returned the second time. I think they do decent transmission work but if you care about how you are treated and the care of your car, I would not recommend them but if you want to go the economic route and do your own cleaning and hope to don't cause more harm to your vehicle then these are your options. The engine light wasn't on when I picked up my vehicle the second time, but they could have just erased it and may return in a few days. Alex never called me once to tell me my car was ready for pick up. I had to call him both times, and the first time I came to pick up my car, he told me he had texted about coming the next day after I already told him l'm on my way. We had never texted before and I later learned he never texted me at all, that's typical of my experience in a nutshell.