Customer service was spot on and the outcome of repairing my a c was handled with care and…read moreperfection! I will return in a few weeks for another service. Thank you Dashawn, Marcus, Bill. Dan and Cynthia. Nina Reese New customer - 6/13/26

They were very very busy with 6 people coming in after me, however my tire repair appointment kept…read morein good time with professionalism. Thanks Cynthia & Dashawn and crew.

Amazing! The team at Turn of the Wrench came through for us, yet again, before the holiday weekend…read more We have always trusted them with repairs to my Jeep (there have been plenty over the years) and once again they delivered above and beyond! Front suspension upper ball joint had failed to the point of danger to drive. The guys caught it during a routine oil change and somehow (miraculously) were able to complete the repair before promised and always for a good price. Love the 5-Star service, the dedication to their customers, and the detailed work performed. Thanks, Sean & Dennis, for keeping me on the road and repairing my baby! If I could give more than 5 Stars, I would!

This was by far the worst experience I have ever had with a mechanic. I was referred to this place…read moreby my companies Fleet Manager so I called before towing my car over to them and they told me that the soonest appointment they had was 6 days from the day I was calling - totally fine. I called at the end of the day on the day they said I had an appointment and they said they didn't have time to look at it that day but would look at it in the morning. Annoying but ok. I called towards the end of the next day and they told me that they were busy and couldn't look at it. When I explained that they had said I had an appointment he gave me an attitude and said well you can just tow it back off if you don't like it and honestly with the way this conversation is going I would prefer that. I tried to deescalate the situation and then hung up and my father called to check in assuming that it was because I was a woman they were pushing me around and when my dad said he didn't appreciate the way he talked to me he said I am going to push the car off my lot and you can just deal with it. Then we received word that if we did not get the car from where he pushed it too by 8pm they would tow it themselves. Absolutely ridiculous that instead of taking accountability for the fact that they were pushing us around they resorted to such extreme measures. NEVER bring your car here if you plan on having it looked at in any type of timely fashion.

We had a problem with are air conditioning in are car. So I went here. They got it done in 1 day…read more Awesome service and workers there.

I would not recommend this merchant to anyone. I am very dissatisfied with the way they handled my…read moresituation. I went there for a service check. They said I need a new catalytic converter. On 1/9/2025, they replaced the catalytic converter with a allege new one the cost $1990.52. I went back to them a few weeks later told them something was still wrong with the vehicle they said they did not find anything. On 7/16/2026, something was wrong with my vehicle. Parked it until I could get it checked out. On 8/3/2026, a diagnostic testing at auto zone confirmed I need a new catalytic converter. On 8/4/2026, Patriot Auto confirmed it was the catalytic converter. However, they said it was my fault it needed repair again. They claimed I have not taken care of my vehicle, said I did not get my oil changed in a timely manner and a whole bunch of other nonsense that had nothing to do with fixing my vehicle. They (Brian) offered to fix the same thing again for 3,400-3,500. They said I was outside my warranty and it was nothing they could do. The owner female was very irate and accusatory towards me and upset that I called my credit card company to dispute a bill that I paid in full already. I would not recommend them because I don't believe that they put a new catalytic converter on my vehicle. A catalytic converter should get between 70,000-100,000 miles. And my vehicle is at 99,890 miles. They didn't even try to work with me to help with this situation. Another female who said her name was Maria said she did not know if they put a new one on my vehicle. The owner said you can't put used catalytic converters on vehicle. I asked her then why are people stealing catalytic converters? This whole situation is very upsetting. Use them with caution. The resolution was: I was told not to call there again and that they reserve the right to refuse service to me. I was not rude or disrespectful to anyone. I just wanted to get my vehicle fix since you claimed you fixed it the first time.

They were totally straight forward, helpful, and thorough. They came highly recommended and I now…read moreknow why. My 1995 Ford Taurus wagon has never run so well. And, their prices are reasonable. Even if they weren't, I would go back.

This is a hidden gem of a shop. It is located beside the Valero on Main St. Pricing are very…read morecompetitive, and their technicians are knowledgeable. Most of all, they operate with honesty and integrity. I had a local auto mechanic told me that this is the shop he uses for his personal vehicle issues. That speaks volume! And from our recent experiences, we can see why.

Just this week I was looking for an auto body repair shop because I was rear-ended and pushed into…read morethe truck in front of me. My first go to's were Keenan and Wallis in Middletown. I first called Keenan and the first points of contact (receptionist) and scheduler Sharon were both very snippy. Sharon talked over me and barely had the patience to take my information. I decided to call Wallis and they couldn't get me in for a couple of weeks. I finally found a shop in Newark that my Subaru dealer recommended. It will be a long time if ever that I use Keenan again.

Amazing communication, went the extra mile to complete the work needed and excellent quality of…read morework!!!

The absolute most honest professional car repair shop. Honest fair pricing. Excellent customer…read moreservice.

Let me start by saying my car is 14 years old. I love my car...still! It's my favorite. The thought…read moreof having to get a new car makes me sad. Last week when I got a new message on my dash my thought was immediately "this is it, this is the end." I called SSA and told them the message. They suggested I get my car towed there to avoid any possible damage. Again, I thought this is it. I got my car towed there and that same day I got the call. There was a fix - no worries! I proceeded to have some other maintenance work done at the same time as like I said, I love my car. I picked up my car last night and it feels like a new car again. I have been going to SSA since they first opened and I don't trust my baby with anyone but them. They are honest and trustworthy. Thank you SSA for taking care of all of our vehicles!

Fantastic customer service. They know their stuff. Not trying to up sale you. That are fair and…read moreprovide great care to your vehicle.