We ordered Dave's #2, medium spicy，it is not as spicy as I thought. The chicken is juicy and very…read moretasty! Will visit again. The staff there is very friendly and actively helping/serving customers.

Forgot my order...after 30 minutes waiting...they tell me they forgot my order…read more The last time I came... they didn't call out my order and they called out the numbers before and after me and let doordashers rummage thru my bag. I was standing right there watching this all happen. I decided to give them another chance but I'm disappointed again

I am shocked at the reviews for this Shake Shack because my first in-restaurant experience was…read morephenomenal. I arrived with my son for dinner on a Tuesday night and was able to use a kiosk right away. The system was user-friendly but there wasn't an option to add extra bacon (for the extra bacon orderers out there). We grabbed a number to dine in and found our table. The dining room was clean, and all but one table was bussed, which is not bad by any restaurant's standards. Our food was brought to our table in probably 7 minutes. I ordered the double bacon cheeseburger with crispy onions and my son got the chicken sandwich with the herb mayo. For sides, we got the spicy fries and onion rings. I grabbed some napkins from the plentiful (and full) dispensers located near the shelves by the front counter. Wow. These were the best meals we'd each had in some time. My son said it was literally the best chicken sandwich he's ever eaten, enough to want to be the one to write the review in the feedback survey sent to me via text. A teenage boy wanting to write a food review should tell you something. And just look at my burger. Looking like the star it was. Basking in the sunlight during golden hour. Made perfectly and was as good as it looked, if not, better. It was juicy, and cooked perfectly. The little sleeve that my burger came in was not my favorite. It served its purpose but I may have preferred it being lightly wrapped in one of those foil lined papers. The sides were perfect as well. Crispy, fresh onion rings, that were nice thick slices of onion. The spicy fries were nice and crispy too, and weren't your standard cajun. The shakes for dessert were delicious and tasted like real ice cream. I can't speak highly enough about the service on our visit. The young lady, unprompted, refilled our drinks at least 2 or 3 times during our meal and even offered to refill our drinks before we left. We ordered our shakes to go, after our meal and she continued being attentive! When she saw we had another table number, she checked in on us and asked what we ordered so we weren't waiting too long. My only contention is the price. It is more expensive than fast food by a bit. However, in my opinion, Shake Shack shouldn't be judged alongside McDonald's but more Five Guys in the middle ground between fast food and casual sit-down. But that being said, based on this experience, Shake Shack beats any other burger chain, by a long shot.

Love a good burger, good smash burgers here. I am growing to love the whole kisok ordering, which…read moreis what they have here. They even give out promotions, I got a free fry for spending 15.00 via the kiosk, which was easy to do as there burgers average about that price. Three burgers (doubles) with the free fry was 40.00 bucks. The smash burgers are very good, cooked perfect with great seasoning. The bun to burger ratio is off, the burgers are way bigger than the buns! I did get a bunless burger. The service was great the ladies behind the counter were working there butts off with a smile. The fires were delicious, crispy and seaosned, I love a good crinkle fry!!

Shut this location down. Don't go. No, seriously don't go. Zero customer service. Zero trained,…read morezero care, zero accountability employees based on the fact they put cheese ONLY on EVERYTHING we ordered. Rude employees, the ones who are not rude are the ones completely ignoring you. Did I mention don't go? We had to contact Yum corporate over this zero franchise to get a full refund. The only positive is that Yum got us the full refund.

So when I went here, I was told to wait in the drive thru line before I ordered. Nobody ever…read moreresponded after 5 minutes of waiting so I went inside to order and took 40-50 minutes. Never went there again since. Other times I've gone here before, most of the time there was something missing in my order.

I had never been to a checkers before yesterday!…read more My family and I were super hungry about to drive home from Buffalo and we spotted this fast food restaurant and decided to grab something quick here. I got a hotdog with ketchup and mustard and some of the Philly cheesesteak bites. I thought both my hotdog and the Philly cheesesteak bites were really delicious and I loved how there were so many different options at great prices! I tried some of my family's french fries as well, and I really like the seasoning on them. I would definitely come back here again if I need something quick or cheap!

Not busy, quick service! Food is always guaranteed to be fresh! I enjoy coming to this place for a…read morequick lunch.

If you've been to one McDonald's, you've pretty much been to them all…read more I placed my order online and went to the curbside pick up area and waited for soooooooooooo long, it was ridiculous. And all I ordered was one hamburger happy meal. I waited for over 1520 minutes outside just for that. The girl who brought it out was nice, but it just took way too long for something so simple Burgers and fries tasted the same as the rest of them, I'd probably only go to this one if in the Immediate area when I want something from McDonald's.

Honestly surprised that this location has such a low rating. I've been here several times and…read morealways had a great experience. This location is clean, modern, and has quite a bit of seating. There are even two drive thru lanes! During my most recent visit, I was greeted by a friendly employee as soon as I entered, and offered help! I ordered using the kiosk (because I wanted to explore the menu more), however there is an option to order at the counter. My food came out quickly, hot, and made perfectly.

Excellent burger!! I was told this may be the best burger in Buffalo and I agree. Hot, fresh,…read moredelicious- everything you could ask for. They also offer a variety of burger sauces, and a generous amount of fries!

*Actually went to the spot on Transit and it was very nice and clean. What you'd expect in east…read moreAmherst. Probably my second favorite smash burger (Buffalo Bros). BUT, this smash burger is much bigger than Buffalo bros. 4oz patties, didn't taste any onions with it, don't know if they make them traditionally. Best way I can describe the meal is it tastes like a well cooked smash burger you'd make at home, on a soft bun similar to Burger Kings, with fries similar to McDonald's. They do give you enough fries similar to five guys which is nice! This would be a sit down fast-food type of meal but think fresh. Definitely on the opposite end of the spectrum for burgers if you like ABV or grovers type burgers. But good. Will come again!

It's been awhile since I went to Blaze. There's so many good pizza places in Buffalo but Blaze…read moreseems to be a quick stop whenever I am up on the Blvd. I always make my own pizza here and usually I get the same kind of toppings and crust. The high-rise crust is my favorite cause it gets a little less floppy and holds all the weight of the toppings better. Because you can get as many toppings as you'd like, why not load it up? The service here is usually pretty quick and they have a good system of getting you through the line and baking the pizza is pretty fast too. I was able to order a couple of pizzas and get them home before they cooled down. The one downside i found at this visit was the drink station. The lids for the cups were all stuck together and a pain to get apart. There was a few drinks out on the machine and it just seemed like a little bit of a forgotten area. Blaze is a great fast casual place for a quick bite or if you want a specific pizza just for yourself.

When Blaze first opened this location, we were excited to try it and it did not disappoint. The…read moreservice was fast and efficient, and the pizza was excellent. Unfortunately, something has changed over the past two years, and this location has noticeably declined. The service is now slow and inattentive. Employees tend to ignore customers waiting in line, moving without any sense of urgency and appearing unsure of their responsibilities. On my most recent visit, I brought a friend who had never been to Blaze. We arrived shortly after opening to find only two customers ahead of us. Despite the light traffic, employees walked around flattening dough and looking lost, with no one stepping up to take orders. After several minutes, a young woman finally approached and got us started. They completed the orders for the two customers ahead of us, then shifted to what appeared to be online orders, leaving us waiting again. When they eventually got to us, one employee worked carefully and methodically -- the pizzas were well-made -- but the pace was very slow. I then stood at the register for several more minutes before anyone came to take payment. Throughout the entire visit, the overall impression was that in-person customers are simply not a priority. The pizza itself was delicious, though our two orders came out separately despite being made back-to-back. The dining area also needs attention. There is debris collected in the corners and food crumbs left on the chairs. I did notice they finally fixed the giant tear in one of the booth cushions. That was an improvement over my last visit. Blaze makes a great product, but the experience at this location needs significant improvement.​​​​​​​​​​​​​​​​ I am sad to say this will likely be my last visit.