This is the largest post office in the surrounding Temecula area. The parking and lines here can be…read morecrazy. Over the ten years there has been a major downsizing of postal employees and most have been re-tasked to sorting in the back. On the day I was here I had to wait for a parking space and there was only one service postal employee for the ten customers waiting to drop off their package. Grrr I feel their pain for being over worked, since I feel my pain of waiting my turn in line. The smaller nearby facilities in Murrieta, provide a simpler and somewhat easier setup to navigate since it's in a strip mall.

Constantly marking "delivered" when it isn't and putting our mail…read moreIn other peoples mail boxes. Gone here twice to ask if a carrier can get come get a package that they put in someone else's box, it was medication we were waiting for and they denied sending someone out.

If I can avoid the lines and crowd, I would and this post office has about three self-service…read morekiosks for your convenience. For bulk mail or pickup, the line can get crazy but the standard line wait time isn't that bad. Overall, I've been pretty pleased with the staff and their service.

I've visited this post office several times, and unfortunately the customer service has been…read moreconsistently disappointing. The employees often come across as unfriendly, impatient, and unwilling to help, which makes every visit feel unpleasant. On my most recent visit, I paid for a tracking service that was never fulfilled because my package was never scanned as delivered. The employee who originally accepted my package specifically told me that if that happened, I could return for a refund on the tracking service. When I came back to do exactly that, the employee assisting me was dismissive, reluctant to honor what I had been told, and unnecessarily rude throughout the interaction. Mistakes happen, but how they're handled is what matters. A little professionalism, accountability, and basic courtesy would go a long way toward improving the experience at this location.

This little nostalgic post office is located at the entrance of Temecula's historic old town, a…read moretourist attraction for those that desire to extend their winery visit. It's my go to for mailing items with minimal wait on the way home. Kind, respectful and friendly staff.

Located near old town Temecula, this past office has limited parking in front. It is only one way…read more But there's plenty of parking around. The gentleman that helped me was funny! He was very helpful. Unfortunately, I was holding up the line as I was not prepared for the price of stamps to be 78 cents! Where have I been? I was mailing my Christmas cards out. This may be my last year mailing Christmas cards!

Cindy and the other girl here are amazing !!! So friendly and helpful!!! Thank you so muchread more

This is my go to for when I need to send out certified mail, notary service etc. the workers are…read morevery nice and patient with customers, they usually have a nice dog inside to keep them company and to greet customers.

Awesome Friendly staff…read more Quick service Very knowledgeable Super location 85 is a lot of characters

Charged me $4.51 to print a piece of paper for a return. What a rip offf…read more Apparently, in order to post, you have to have 85 characters so I guess I have to type a little more The ups in Oceanside charged me about $1 and I'm pretty sure the library is close to free

Postal Annex is located next door to Ralph's where we do our marketing, so when we want "one-stop"…read moreshopping, it makes sense to go here for our mailing needs. However, while Postal Annex is a convenient way to ship fedex and USPS certified mail, it's not really my preference for these reasons: we have a FedEx facility that is closer to our house. And, they charge a pretty big service charge for USPS certified mail - around $10 versus less than $6 if you go to the post office. This little place does have some cute things that they sell. And the lady that waited on us was very nice.

Very helpful and they treat customers with great customer service. Had two large pictures to ship…read more They did a great job packing it for me and found me the best deal in shipping cost. Highly recommend.

Great service, staff is on top of it. Took great care of my request. I have been to another one in…read morePoway and didn't get this kind of service. Made my life easier when the girl in Poway wanted to nickel and dime me. This staff went above

February 11 2026 I have visited multiple Staples locations…read morein Inland, I visited this Temecula location twice , but none compare to the exceptional experience I had with Jaclyne in Staples in the printing area. I must admit that technology can be challenging for some individuals, and it's clear that not everyone is suited for computer-based tasks. Everywhere else I've been, Staples employees at either location seemed put off by requests for assistance, but Jaclyne was a breath of fresh air. She didn't hesitate to provide help, going above and beyond to ensure everything was done to perfection. Her professionalism, kindness, and genuine concern for customers are outstanding. I would gladly drive 50 minutes to return to this, location every time, as this level of customer service is truly rare and exceptional. Thank you, Jaclyne. 32120 Highway 79 South Temecula, CA 92592

Went there to mail a return and presented the person behind the counter the address. They recommend…read morea method of shipping that does not deliver to a P.O. box. Now my package is lost and I am no longer eligible to return it even if it is found. The guy at the counter was nice but when he asked for help a stinky old dude came up and gave me a refund for shipping. I know why didn't I buy insurance? Cause I went to a " professional " got tracking and have never had this problem before. Everyone else I ever dealt with knows their job. Bottom line. Don't trust those place. Never trust someone that stinks.

Great place! Friendly staffs. Always give amazing service. The best Postal Annex in town.read more

Lily is amazing. I came in right before closing and she was busy. She stopped and talked with me…read morelike I was the absolute priority. Great conversation too! Thank you

I've been coming to this location for about a year now. Lily is absolutely amazing! She has always…read morebeen nice, a pleasure to work with and professional. I make a trip to this location just because of her, even though there is a store much closer to my house. I know I will receive the customer service that we all deserve here.

Love that this place has 2 Amazon return machines, makes getting in and out of there so much…read moreeasier. Friendly staff greeted me upon entry, inside was clean. Parking lot is shared with alot of other businesses so parking can be difficult, but the turn over rate is quick. They offer a wide variety of services and prices seem to be fair. It's located in a shopping plaza that has pretty much everything you could need from groceries to a salon.

Worst customer service. Go to staples instead. Every time I go in there, the counter people are…read morethe worst. I'll never ever go back to UPS