Some good deals Have found some goodies once while…read more You need go often to see differences or products.

Eli at BMO Phoenix has put my faith back in Customer Service! I had an issue with finding some…read morespecialty parts that are difficult to obtain, and Eli walked me through the process. He followed up routinely to update me on the status of my order. He was professional, conscientious, and personable. Great job, Eli!

We refinished our pool deck, but the old broken expansion joints still were unsightly. We checked 3…read morelocal businesses to find a joint cap cover..no one had them on hand..except for Nina. We showed up late afternoon, and had the joint covers in hand in minutes. Service was great! Peakin around at the inventory, I found a ton of things that I had spent weeks searching out. Only wish I had found this place sooner!

Purchased 5 gal deck paint and was told I needed the $40 bucket of additive. I brought with me a…read moresample of the color that it is currently painted and wanted to match it. When I was ready to paint, I called manufacturer to ask a few questions. He said to NOT use the additive as it was for new concrete only. Went back to Nina to purchase more paint and return additive. I was told they dont refund/exchange the additive due to people using it, then filling with junk liquid and returning. The tabs weren't even cut..totally sealed container. Was told I need to return to manufacturer on 75th ave...I live in Queen Creek. Manufacturer only open til 3 pm M-F. I would need to take time off work to get there during business hours. What a joke, I will never use Nina again as it was their sales person that told me I needed this product when I didnt. Manufacturer said if I would have used it, the paint wouldn't have stuck.

Very impressed by their selection of tiles. Employees are very nice and informative. The tile we…read morechose for our pool took a while to get in, but we are glad we waited! Looks beautiful!! No complaints.

The front desk associate was extremely rude and very unhelpful. At first from her lack of…read moreacknowledgment that we entered her show room, I thought she was just busy but NOPE. She clearly just hates her job. I am shocked they have business. When we asked a question about decking she just directed us outside without even a glance in our direction. When asked if there was someone who could help us, she said she's never heard of what we were asking so that was that. She didn't attempt to ask the associates behind her in an office. After we left, the only other person who also was not being addressed ended up walking out. Embarrassing.

I was in a bind on a weekend and found Arnold Machinery. I called and was surprised to get someone…read moreon the phone and book an appointment the next day for my forklift. They were on time, worked to resolve the issue and then explained how to avoid the same issue in the future. I can not say enough great things about Arnold Machinery. I will definitely be using them again either for normal service or an emergency should it we need it again.

From the owner: Customer Satisfaction Is Our Only Policy®read more

1st time in, this place is a man's place. Wish I knew how to weld…read more I love this place as an American Man, I should really be able to use the material in here, but I don't know how... Super helpful staff, you do need to ask, they only have people working the register, nobody waking the floor like ACE hardware or something. Never less, they will help of you ask. Bring a tape measure & prepare to walk a bit, because there's some cool stuff, of you know how to use it. ‍

For as large of a company as Industrial Metal Supply is, I wouldn't expect to feel like I'm being…read moretaken for a ride on pricing. They quoted me $160 for material that another supplier sold me for $70 -- the exact same thing. It really feels like they're taking advantage of people who aren't career welders. Definitely shop around before buying from them

Great help with new counter tops and paving stones. Great service. Easy loads of choices.read more

0 stars! Scam beware!…read more Customer service is by far the worst I have ever seen! I have asked 3 times for a quote and then can't give it to me. Is this even a real store? I would recommend shopping elsewhere. Axel is there sales guy, but again not sure if this is even a real store.

I would give zero stars if I could…read more Builderz Warehouse is not forthcoming of the products they sell. I purchased two bathroom faucets and learned after attempting to install that they are sized for European fittings. I searched The Home Depot and (after speaking with a sales associate at Builderz - Shawn), Shawn recommended Farnsworth Wholesale. Both The Home Depot and Farnsworth Wholesale do not supply fittings to support the European style water supply lines. I reached out to "Shawn" and he assured me that he could not help. He reminded me that "All sales are final, No refunds, returns or exchanges". I now understand why.... because they know they are selling a product that doesn't work for the American consumer. This business should not be allowed to sell anything considering their shady practices. In addition, I asked Shawn for the owners name and he told me "Ron". He would not give me Ron's last name. I should've known having walked in and noted the sign.... "All sales are final, No refunds, returns or exchanges". Shame on me. You have been warned. I now have brand new bathroom faucets that can't be used or returned. I just wasted my money, time and effort. Thanks Builderz Warehouse....for nothing!

Drove 20 miles to visit Builderz Warehouse only to find you can't buy anything after 3pm even…read morethough their business hours are posted 7am-4pm. They apparently need a warehouse employee to pull all products sold. What a waste of my time. Their website claims that they have a huge inventory of products but it turns out they only have a small selection of off-brand products. Not impressed. I won't be back.

This is a fabulous store with top notch customer service. I'm getting a kitchen renovated and new…read moreflooring installed throughout the house. My contractor suggested Bedrosians and I am so glad he did! I wanted a hardwood floor but was worried about the durability and upkeep with my pets. I looked at other tile stores for wood look tiles instead, but I wasn't impressed. Bedrosians had a huge selection with different colors, styles and plank sizes. I even found one that had the look of hand scraped hardwood! No other stores had such variety. They had styles at many different price points, so I got the look I wanted and I stayed on budget too! When it was time to select my backsplash, I looked online for ideas but I was stumped. When I saw something that matched the cabinetry, it clashed with the countertop. I found a couple that might have worked, but they were way over my budget. I was getting super frustrated and worried that I'd chosen the wrong countertop, so I was relieved to finally have a chance to go to Bedrosians. I brought my cabinet & countertop samples and searched thru their large selection, but I still couldn't find anything. I went to get help and I'm sure glad I did! Ileana was amazing. She looked at my samples, asked about my style and budget and walked right up to the perfect backsplash! All that stressing and searching and she found the perfect backsplash in about 10 seconds flat. Once again, it was beautiful, exactly what I wanted, and well within my budget. You can't get any better than that! I would highly recommend both Ileana and Bedrosians without hesitation! They are awesome!

We selected/reserved our slabs only to come back a week later to have them sold to someone else.read more

This place has what you need for your concrete and tile job. Their help and knowledge shows their…read moredepth of expertise. Their willingness to share on past jobs the experience gained serves as a great guide in what direction to go on complex jobs. The owner Dan took time out to lend a hand and help us to experiment with a job. It turned out excellent. we are very grateful!!!

I have been doing business here for a few years. Today I…read morewent in with a problem with epoxy I purchased. When I bought the product I was looking for something to do a garage floor and was directed to this 100% solids product. I mixed it and began working and in about 10 min the product started smoking in the bucket so I had to stop the process. When I went in the guy I spoke to was basically there is nothing wrong with the product and stuff luck for you. Terrible customer service. I spent over 10,000 with them in 2018 and I will never go back. They lost another 10,000 or more for this year because of attitude. Great business model. Keep up the good work.

After visiting several stone showrooms in town, we landed at The Stone Collection. There's no…read morecomparison. Gigantic, beautiful, clean showroom. Amazing selection. The customer service is outstanding and professional. Todd was absolutely delightful to work with. He couldn't have been more helpful with our project for our new home build. What a breath of fresh air. We HIGHLY recommend The Stone Collection!

The most amazing gallery of beautiful slabs. I picked marble slabs for 7 areas. The availability…read morewas complicated by Covid and supply chain issues, but they let me know when a shipment was about to arrive having what I wanted, and even set aside a shipment so I could pick 4 slabs having veins that were continuously matched slab to slab. Incomparable customer service!