Your one-stop retail location for anything woodworking…read more Timber woodworking is really two differenf stores under one company. You have machinery and supplies/accesories in one building and high quality Keiln dried lumber in a nother. The team at Timber are extremely friendly but more importantly, extremely knowledable. Stop in and say hello.

If I could give this place zero stars for customer service, I would--specifically their tool repair…read moredepartment. Our Festool saw broke down while still under warranty. My husband brought it to Timber Woodworking Machinery under the impression that they could handle the repair process. He was told that the Festool representative comes in on Fridays and that he could leave the saw there (without the box), and the rep would pick it up and send it to Festool for warranty repair. We expected a relatively quick process--maybe two or three weeks. Instead, two months later, we were still calling for updates and receiving no clear answers about when we would get the saw back. No one could even provide a rough estimate. For a company associated with a premium brand like Festool, this level of communication was disappointing. Timber would not provide me with a direct contact number for Festool and continued giving the same vague explanation: that a part was delayed coming from Germany and nobody knew when it would arrive. I eventually found Festool's service ceneter's number myself and began communicating with them directly. After multiple conversations with Festool--one of which became unpleasant enough that it had to be escalated to management--we finally received a call from a Festool customer service manager, Melinda. She informed us that because the repair had taken so long, Festool would be replacing the saw with a brand-new unit. Finally, some good news. Unfortunately, none of that progress came from Timber Woodworking Machinery. We had to advocate for ourselves every step of the way. Less than a week later, Timber called to let us know our replacement saw had arrived. I went to pick it up immediately and was actually prepared to leave them a positive review despite the long delay. However, less than an hour after I got home, I received a call from shop manager Ray Ann claiming there had been a mix-up and asking me to return the Sustainer box and manual because they supposedly belonged to another customer. Seriously? At that point, my confidence in the entire process was gone. After months of poor communication, lack of updates, and confusion surrounding the replacement, this final incident only reinforced my impression that the repair process was poorly managed from start to finish. Festool ultimately resolved the issue by replacing the saw, and I appreciate them standing behind their product. Unfortunately, my experience with Timber Woodworking Machinery's repair department fell far short of the level of service we expected.

I placed an order online for replacement closet shelf/rod brackets. Picked them up the next…read moremorning. Got home to SanTan/Queen Creek area only to notice one missing. Called and they were kind and sent the missing piece out the next day when they were doing a builders delivery drop in the area. Would use them again.

I've bought several custom windows & doors from this company in the past, the selection is good and…read morethe quality and pricing even better, however the customer service is horrible and if you can get past that it's worth checking out.

My experience with this Door and Trim Store was exhausting. It was so many issues with them. It's…read morehard to figure out where to start. They sell you products that their not familiar with, and will not replace anything after the fact. If you order anything from the store, make sure you double check it when you get it before you install it because they take no responsibility or fault for missing items on products. The doors were good, but the biggest issue I had was with their pocket door and barn door. I asked them about a pocket door that would extend across a certain size opening. They said they had two panel pocket doors, which I thought was a great idea. Well, the pocket door came without some hardware, and after 2-3 trips back to the store, we kept receiving the incorrect hardware, and we ended up paying for this incorrect hardware because they would not give it to us as part of the purchase. In order to make a long story short, the installer they requested, kept reminding us that we did not have all the hardware for the install. Currently, I have a two pane pocket door that is not secure. You need two hands to extend it out, and you can look in behind it and see all the dust and debris from the installation. They provided nothing that would shield you from seeing inside of the pocket door when it was open. Use them if you like, but just be aware that there are no refunds, and double check that you have all your hardware and pieces for any type of installation. We even ordered a barn door that was missing some screws for installation.

I ordered interior doors and I was asked to pay for them in full before I got the doors. Two weeks…read morelater I went to pick up the doors and it came with a frame. I told the salesman that I didn't want or need or order the frames I also said I ordered handles for the doors but he said that was not included. I told him to refund me the frames and get me a price on the handles. He told me the handles were the same price as the frames (hard to believe) I asked for a refund for the frames and they said all orders were final and no refunds are issued. They have terrible customer service UPDATE. After several bad reviews written on multiple sites I got a refund but the quality of the doors are not worth the money

Easy access, great staff that goes above and beyond to help you get what you want and need…read more Discount for Veterans also is a huge plus.

They work with you as much as they can for loading into personal vehicles or trailers and provide…read moreupdates delivery times in case you are managing a landscape crew.

Went there this morning for some help making a wheelchair cushion and Stephanie was sooooooooooo…read morekind and helpful. While the store did not have exactly what I was looking for, she put in the work to help when she could have just said "sorry, good luck" and I still would have been grateful. She really was that nice. Because she didn't have what I had come to buy, she offered spare bits of foam and then I bought a 1-inch foam topper. I was so impressed because not only was she truly doing her best to help, she remembered every detail of what I needed. When you've got a project to get done, go to the place that actually listens and is willing to do whatever is possible to get you results. Ask for Stephanie! She does not give up. She's clever, resourceful, kind, and she pays attention!!!

Excellent fast professional service delivered everything they said they would installation was a…read morebreeze they cleaned up. It looks fantastic. I would highly recommend it.

Trevor and his team were exceptional. The team at CanAm was able to carefully guide us through…read moreselecting the perfect natural stone for our kitchen and bathrooms. From start to stop we were installed and using our new stone in just 7 days! To Trevor, thank you sir! I will refer anyone I know that is looking for new countertops to you and your team. Thanks again, Scott and Becky

Trevor is was great about coming out and doing a quality drawing and layout. Unfortunately that was…read morethe only part that went smoothly. The installer was lazy and left trash everywhere. The craftsman's ship was poor and you could see scratches and nails in the cabinets and a whole back of cabinet was missing. I notified Trevor and he came out to fix the problem. Within a couple of day the corner cabinet door came off. The installer came back out and told me I was pulling on the door too aggressively!! I barely opened a couple of times and it broke. He drilled new holes and now a couple of months later it completely came off the bottom hinge again! Owner is fine but can't say the same for his team. Crappy installer and poor customer service!

So we just had our garage door serviced by Stellar Garage Doors. They quoted us a price to repair a…read morebent strut of around $800 (with replacing the spring) and the final price came out to $1175 so I guess you could say I'm in sticker shock. However, upon arrival, there was an explanation of always replacing the spring that just doesn't make sense to me especially with the original spring being 5 years old. In all honesty, I should have gotten a second opinion and waited to do the repair but Stellar had installed the door about 5 years ago and I was happy with that service so I decided to go ahead and have them do this repair. All in all, I'm not sure I see the value for the money.

Our garage door broke just after noon and I called Stellar. They arrived that same day at around…read more4:30 and had it repaired in less than an hour, with great service. Can't beat that!

I had a great experience here - very friendly, helpful, and knowledgeable staff. They had exactly…read morewhat I was looking for (steel posts for a shade sail structure I'm building in my driveway. They were even able to cut the pieces to my requested size and weld caps on the top of the steel tubes. Everything turned out great and prices were good compared to what I found when calling around. I will definitely be back for future metal needs!

Everyone is great here at ES! I needed pipe for shade sails and hammocks and Ninas team always…read morewere prompt and great quality product. They even deliver!!! Great company to work with even if you're a small residential consumers