I highly recommend Abel Perez with 4C A/C & Heating, LLC. From start to finish, Abel was extremely…read moreprofessional, knowledgeable, and courteous. I called at 8:34 AM on Saturday, received a text at 9:17 AM letting me know he was on his way, and by 10:00 AM, the issue was completely diagnosed and fixed. My house was cooling again in no time! What really stood out was how Abel took the time to educate me on what the issue was, explain what needed to be done, and get everything taken care of in a timely manner. Great communication, great service, and most importantly, he got the job done right! I truly appreciate the professionalism and quick response. I would definitely recommend Abel and 4C A/C & Heating, LLC to anyone needing HVAC service!

Called them out on a Sunday due to an issue so I had to pay an extra weekend fee. The service tech…read morefound that the A/C unit had tripped the breaker (which I didn't check because it has never happened) I then asked him to check everything and service the unit. I was advised everything was in good working order. The unit continued tripping the breaker so I had an electrician come out and check all wiring at which point he advised it was a problem with the a/c unit. I called another company out to get a second opinion on the a/c unit and they immediately found the problem and fixed it. I called back in an attempt to get a refund but was denied by the service manager. I paid $150 to have one of their technicians come out and basically kick the tire then tell me all is good when it was not.

What an amazing group! First class organization. Best HVAC team ever! Showed up at the last minute…read morein the middle of Summer! These guys are life savers! Best AC techs in all of Texas!

Wow! I can't say enough good things about this company. Professional and quick response. Showed us…read moreeverything that needed to be fixed in the attic. Great explanation and very thorough. Would recommend them again and again.

I was extremely happy with my technician Allen from before he even started which says a lot about…read morethe company itself! He was definitely a people person & knowledgeable in people skills from when he came to the door, to when he finished! You want that when someone is taking care of something as important as your home! I am someone who asks a lot of questions & he answered some of them before I could ask them. He took time to explain what the recommendations were, and the choices I had & explained the differences... He was friendly, professional, polite, respectful and very informative... And even though I am a person who is interested in the details. I never felt like I was rushed or had a bad question! I was excited to leave a the best review because if you're like me & my husband, we've gone through a lot of companies & technicians that would come and perform a service & was in & out w/out any explanations of what was needed & some of them were not so pleasant or friendly or helpful & didn't take the time to make sure I understood all what they'd done before & after that made me feel I could trust them personally & professionally... And when I have someone working on something that is as important, such as heating & AC, or any work that is considered maintenance, I want to know what it is I can expect and feel that the person is qualified in giving me all the information I need to make a informed decision best for where I am in my life... I told Allen we've had their other technicians at the house a few times & all were great! And im definitely very happy w/ the company and him! I am leaving the best review so anyone who reads this knows it's been a huge difference! So thank you Allen, you're the best & i really appreciate the quality of the service & the person!

Don't even bother calling this place. The "call center" is insanely rude. They are unwilling to…read morehear customers or find solutions. Please avoid if possible.

North Houston, I-45 @ FM 1960. A/C had stopped cooling. Outside temp was high 80's. Called on…read moreMonday morning, 06/03/24. Mike (owner?) answered and said he would send out Stephan that afternoon at 2:00 p.m.. I left to take a return to the USPS on Red Oak but couldn't get away in time for the appointment. Stephan called as I was leaving the Post Office and he agreed to wait until I got home. Stephan quickly diagnosed the problem (failed capacitor) and had a replacement in hand. He explained the cost, which was more than fair. Stephan quickly installed the replacement and tested to insure it was working properly. He went inside and checked and adjusted the thermostat at no additional charge. High quality work at a more than fair price. I'll definitely use this provider in the future.

I just got off the phone with Mr. Reliable and not only am I extremely dissatisfied but I also feel…read moreinsulted by the dispatch manager that I spoke with. I explained that I was unaware that Comfort Squad was bought out by Mr. Reliable, so I called them for a service because my drain from the hvac drip pan appeared to be draining quite a bit from the hose in the attic. I have a service plan with Comfort Squad, so I called them to see if there is a bigger problem or a clog. The service tech came for 5 min and said you need a plumber because your sink on the other side of the house is draining slowly and that is probably the issue. Ultimately, that may be the issue, but as I said the tech was here maybe 5 min. He then states the cost is $50.00. I said for what. You have been here 5 min. I state I have a service plan from Comfort Squad, even at that point he still does not point out that Comfort Squad was bought out and we don't use their service plan. He said, I will let the office know. So then the office calls me and states that I have a charge of $50.00. I explain, I had a service plan, and that the tech was here for 5 minutes or less. So I say, go a head and invoice me, I think this is BS but go ahead and invoice me. The dispatch manager then tells me how they are no longer Comfort Squad and I asked why haven't you sent out a notice to all of the past clients of Comfort Squad and let us know what changes to expect. He then states, "well we can not come out for any new services until the $50.00 is paid." This is where I felt insulted because I already requested the invoice and said I was going to pay, why are you telling me if I do not pay..." Unfortunately, I am extremely dissatisfied with this entire process. Because now that I think of it, why didn't the person I set the appointment with yesterday on the phone inform me it would be $50.00 and that they were no longer Comfort Squad. It's unfortunate because I brought business to Comfort Squad because they had such spectacular service. What a change...

Service Pros has been our A/C people for several years and I highly recommend them. Daniel is…read morealways very cordial, on time, efficient and professional. We recently had an situation that required immediate attention and they were on it and remedied the situation quickly and we were beyond grateful. If you want friendly and efficient service with qualified professionals definitely call Service Pros!

Daniel, our technician, quickly identified problems in both of our furnaces and repaired them…read moreimmediately. He was thorough, fast and friendly. He arrived at the beginning of the service window we were given and couldn't have been better. We heartily recommend Service Pros.

Bill Anderson Air has been servicing our A/C and heating systems for more than 20 years. It is a…read morefamily owned and operated business that has employees that have been a part of the company for just as long. They are very kind and helpful when I call with questions. They have never tried to "sell" me something that I didn't truly need. I trust them completely and cannot recommend them enough. You won't regret calling them.

I believe we have now used Bill Anderson Air for almost 10 years. They are fair, honest and will…read morenever try to upsell you anything. They will fix the issue and always guarantee their work. We have them replace our units and the pricing is amazing. Their team is professional and always on time. I trust them to do a great job. BTW they have a new phone number 281-769-9999.

I called True Fix on the recommendation of the A/C guy I used to use in Cypress who couldn't get to…read moreme until tomorrow. I am very glad I took his advice! Daniel came this afternoon and got straight to work. He asked several times if I had called the builder, as the unit is barely two years old. I knew the manufacturer warranty is 5 years, but I had read my builder warranty and it said two years through them (which expired just a month ago). His insistence made me go ahead and call my builder while he was chasing down the leak. Sure enough, they said they'll take care of it through the vendor. Daniel's trip out here still wasn't cheap, but this company obviously isn't out to make a buck that isn't honest. He didn't have to keep hinting that I should call the builder Just In Case - and he saved me at least $1,000 in labor and refrigerant. Thanks, True Fix and Daniel!!

True Fix Ac is great. The Technicians are courteous and professional, the office staff is prompt…read moreand friendly and they always remind you when it's time to have your unit serviced.

Horrible experience and very disappointing! For over a month, this company has been unable to…read moreprovide the correct parts to fix or replace a furnace. The lack of accuracy and urgency is absolutely ridiculous! DON'T USE THIS COMPANY!!!

This review reflects my personal experience and understanding as an AHS customer, based on…read moredocumented service records and publicly available information, to the best of my knowledge. We used Texas American Air LLC through AHS on June 12, 2025, and unfortunately had a disappointing experience. The technician mentioned our AC might have a Freon leak but couldn't confirm it, then added 3 lbs of R-410A at $165 per pound. Even after a $10-per-pound discount, we still paid $465 for the refill. A month later, we submitted another service request through AHS, and they sent a different vendor (we have absolutely no choice in which vendor is assigned). That technician confirmed there was no leak and the actual issue was a failed AC damper. For reference, R-410A typically costs around $60 per pound -- much less than what we were charged -- not to mention the fact that low Freon wasn't even our issue in the first place. After raising our concerns, Texas American Air responded with a message stating: "Having another company tell you their cost of Freon is only $60 is outrageous and unheard of. A can of Freon at AutoZone, for your car, costs $50 per can. We inserted 3 lbs of Freon. You paid $465 for a repair for your broken AC, which is a reasonable price." However, R-410A cannot be purchased at AutoZone, as it is an EPA-regulated refrigerant that requires a licensed technician. Comparing it to automotive Freon is inaccurate. Industry-standard pricing for R-410A is typically between $50-$90 per pound installed, meaning we were charged well above normal market rates. All details mentioned are based on our invoice, AHS documentation, and follow-up service records. The pricing felt excessive and the initial diagnosis inaccurate. I'd recommend confirming all costs in advance or requesting multiple estimates through AHS before approving any work. I hope sharing our experience helps other homeowners make informed decisions when using AHS service providers.