I am so happy this tester aunt came to town!! The Chinese food close by is not very good. I am loving the freshness and quality of the food and the fact that they deliver is a definite body's! Highly recommend read more

The food is overpriced and quality is horrible. A big bowl of carbs with a little bit sauce on burnt proteins. I will give a little bit to the current situation going on in America and it being new but it was no bueno read more

Poor front house keeping If I could walk to the back I'm sure I could find something wrong. I was gonna eat here after a long day and took a look around almost ever table was dirty. Person working register didn't even know the menu.Food is fast food style. Food not bad read more

Worst terriyaki fast food joint I've been to in a while. Not horrible though.

My first time at this restaurant, the food was great, the restaurant was packed with people waiting for orders.. I have to complain about the young lady behind the counter with blue hair! She did not greet her customers with a smile, she had a flat effect and acted like her customers were invisible and not important! News flash to the young lady with the blue hair, your customers are what makes your business what it is and without them you are nothing! Someone should have a conversation with this person or fire her! read more

Delicious! The whole fam loved what we ordered. Bae and I got the teriyaki bowl with grilled chicken and fried rice - it was fabulous. We all shared an order of crab wontons (which also hit the spot). And, an extra bonus - we had it delivered from grub hub! Can't wait for round read more

The food is delicious!! Service not so great, I waited for a while to order because the guy ahead of me took about 10 minutes. There were about 10 people in the cook line but they couldn't get a 2nd person on registers and the line was to the door! Online ordering and app are still not available and they wouldn't take a phone order. The manager even came up front but didn't say anything or jump in to help. read more

Thought we'd give this place a try but we were very disappointed. Basically just meat and rice with sauce on it. The menu made it sound like there would be some vegetables as well but there were none. It was barely warm and the sauce had an unpleasant aftertaste. I had high hopes but we won't be back. read more

Great Service! Used curbside pick up. The person who ran it out was very friendly and prompt. 1st time trying and it was delicious. The food was great! read more

Ordered through door dash after waiting nearly 2 hours got message that they could fill our order. Do not order from this restaurant, bad

I'm born and raised in Japan so know alot about good Japanese food. I was hoping to be overwhelmed by T Madness, but it was just ok. Glad to see they had a good crowd, and wish them the best. Just not for me. read more

Someone needs to tell the rocket scientist at the counter that it's very demoralizing to have four people come in and order after you and get their food before you when you called in your order. Won't be coming back for quite a while. read more

2 hours agoNEW Dear Tim the owner!! I was in this place about 10 times within 2 weeks. I should of taken the hint on my first visit. Ordered the beer teriyaki and was given about 3 bites of beef. They ended up giving me more but the owner comes out and apologized to other customers and made a remark that "he needs to get rid of some employees". The rice more than once was under cooked. Same with the vegetables. On my 5th or 6th visit as I'm eating I learned a ton about the illegal use of Xanax bars and oxytocin coming from employees in the kitchen. The floor in this place is so greasy that you can barely walk on it. Dylan the owners son is mouthy loud and disrespectful. I tried to get in contact with the owner who claims he's a military veteran but only got disrespected and given excuses. Apparently he thinks its funny and not a issue. This place is a joke. Go to Tokyo Joe's. The food is better and probably cleaner. If Timmy was in the military he was probably considered a s#iT bag. Hey buddy....your employees are only as good as their leadership. Get it together read more

Fast, fresh, healthy and delicious. What could be better! Salmon bowl with rice and veggies was delicious. Salmon was a bit well done, but I prefer it that way. Smothered with teriyaki sauce yum. Husband got the chicken bowl and they were very generous with the protein portions. Egg rolls and crab rangoons were also a hit. Can't wait to go back! read more

Super frustrated. Navigated the website because we were given a gift card. Ordered for curbside pickup. Printed out the receipt/confirmation and when we got to the restaurant at the specified time they said the order did not go through. Even though it took the credit off the gift card and gave me a receipt for it. If we wanted to re order and pay with a credit card we could have our food in 50 minutes. Whaaaaaat?!?! Not impressed at all. read more

Noooooooo. Given the name you'd think there'd be some teriyaki sauce included. It was bland and overpriced. First and last. I had high hopes. Bummer read more

Ordered this takeout for the family tonight and it's REALLY good! I got the big chicken teriyaki bowl with all veggies instead of rice. Normally I order the bigger bowls at similar places because they go skimpy on the chicken but not here. They LOADED us up, enough that I'll be eating it for lunch tomorrow. Everything tastes really fresh and the veggies are cooked right. Definitely will be going back soon! read more

Went there for the grand opening 2 weeks ago, and the food was really good. We ordered the regular chicken teriyaki. We returned today and ordered the same, and it was NOT good! We were so disappointed. The rice was like mush, and the chicken, a much smaller portion this time, was not even grilled! And the sauce tasted different, not that strong, distinct teriyaki taste we had the first time. Hopefully they will fix this problem. read more

While the food here is decent- the service is awful! Ordered online for a curbside pickup. Waited almost 20 min for them to bring me the order after calling and letting them know I was here! Pretty sure online orders get no attention. Better walk in with your mask if you want your food read more

The chicken was not that great and a manager was not wearing a mandated mask. I got carry out from here a few months ago and was not impressed but decided to give it a second try. It was the same as last time, the chicken was over cooked, black on the outside, pink on the inside and had a lot of gristle. When I got there to pick up my food there was a sign on the door requiring all who enter must wear a mask. However a customer and a man who appeared to be a manager were chatting inside neither wearing masks. I stood outside waiting for the customer to leave and the manager to put on a mask. The manager saw me waiting and waved for me to come in (still without his mask). I shook my head no and pointed to my mask. He then pulled his out of his pocket and put it on. When I came in he said he didn't have a mask on cause he just walked in. I feel this manager was not leading a good example to his employees and showing he doesn't care about the safety of his customers by inviting me in without a mask. Since the food was not that great and the unprofessionalism of management I will not be going back and have told my neighbors about my experience. read more

We had our food delivered and half of order was missing and no drinks were delivered. I'd like to say this was the first time but this is more than once with the drinks but now food too! We called the restaurant and they blame door dash and then we call for dash and they get the restaurant on the line and it's there fault ! What happened to integrity! The manager says there's nothing we can do ! Happy Mother's Day to me , you can't feed your whole family that you paid for meals for! read more

Brand new and definitely busy, everyone in town is checking them out and rightfully so. The customer service has been fantastic. Friday nights wait was 45-60 mins so definitely consider ordering online. When u picked up 45 mins later the sweet woman remembered my name and had my food in what looked like a warming bag which was really awesome. The food Thursday was insanely amazing so I took my teens back again Friday. The only thing I will note is I hope there is consistency day to day with the sauces as you work the kinks out. Thursday the sauces were so amazing that I came back and ordered the exact same thing Friday. The sauce with the edamame was not even close to what I got Thursday. I am not sure if I was given a different sauce Thursday compared to Friday but the recipe was nowhere close to the same. I will give it a couple weeks and try it again. I am very excited to have them in Firestone, great addition. The spicy tofu is amazing! read more

Sorry but this was the worst "Asian" food I've ever had. The chicken was chewy and fatty, the potstickers were fried beyond being edible, and the chewy marshmallow for $3.15 was an underdone rice krispy treat...literally. I wouldn't recommend this place, better just to go to Tokyo joes. read more

The workers are fine as hell!!! And the food is really good too. The workers are very nice and welcoming I will definitely be coming back!

The food was very good but the service was horrible. I had a problem with my online order called to get it resolved only to have the person on the phone hand up on me. The place is pricey, the service was bad - not worth it! read more

I was not impressed. Overpriced! I can go to Panda Express & get better tasting food for half the price. Staff was very nice though. I eat a lot of Asian cuisine too bad. read more

Entrees tasted great and had a pretty large portion. All the employees were clearly working very hard and had good attitudes. Owner was very kind and helpful. Highly recommend! read more

I went on opening weekend and expected a very long wait only to be pleasantly surprised that the wait wasn't bad at all. The staff was efficient and very friendly even under the stress of a grand opening. The food was very good I highly recommend the Spicy Chicken bowl it was really tasty. I really loved the teriyaki sauce it was perfect. I can't wait to go back. read more

I have yet to receive a correct order. I picked up a order the other day, spicy chicken, when I got home it was teriyaki. We of course were disappointed. Time before ordered Dr. Pepper and they gave us Pepsi. Time before that ordered for delivery and someone forgot the drink. Just have not been too impress with their attention to detail. Food is tasty, but attention to detail is not there. read more