Last Sunday we went to Terry Costa prom dress shopping, and will also be the last time I ever step foot in that store again. As my oldest and her cousin sat in the dressing room I was looking for dresses with my cousin only to return to the dressing room to find out the sales associate had body shamed my daughter. She was removing dresses from her dressing room telling her they won't fit her. As my daughter tried to explain to her that she can wear multiple different sizes depending on how the dress is made. The sales associate then cut her off mid sentence and said let me finish talking. Needless to say after attempting one more dress we left. I have contacted corporate but have yet to get any response back. The fact that an adult thought it would be ok to talk to a teenager the way she did is unacceptable. read more

Service is fantastic with NATWA!! She assisted with everything, told me her thoughts and professional opinion, did all the running while I waited. We laughed and acted silly for a most enjoyable day. NATWA is most patient and kind and I would chooser again. She is definitely an asset to this store!!! Thank you NATWA!!! read more

Prom dress shopping was easy at Terry Costa. they had a large selection and value was good. The price points varied for dresses. The service was OUTSTANDING especially with our shopper Romy. She went above and beyond. We'll definitely use her again. read more

the fitting room assistant I believe her name was Karla was very rude. She would not let me speak and would interrupt any word I said. She went out and spoke to my family that came along with me and spoke rudely to them as well, She didn't let me continue the rest of my dresses and proceeded to take them all. read more

Allysen Rishing was an amazing bridal specialist and made my experience finding a dress less stressful. I highly recommend her if you need to find a dress. She's very patient and knows her stuff as she is a fashion student at UNT . read more

Absolutely an amazing selection & service. My consultants there were so helpful and knowledgeable and assisted me in finding the perfect dress. Veil, crown & jewelry and helped coordinate my colors for my large wedding party. read more

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5 stars for Ms. Claudette (I hope I spelled that correctly)! She was truly amazing- we came in clueless as to what type of dress my sister would want for prom and picked the first few aimlessly. Luckily we got assigned to one of Ms.C's dressing rooms. She figured out my little sisters size and pulled some dresses for her to try on. She absolutely killed it with her choices & had us laughing the whole time. I just knew we were in good hands with her and we had a blast too! Thank you for the experience!!! read more

Got my wedding dress at Terry Costa and I could not recommend the experience enough! After a bad experience at a different shop, Terry Costa was a perfect experience to enjoy looking through the dresses and Nia was so kind and helpful! With my wedding seven months away I was so stressed about ordering but I got to take the dress I fell in love with home that same day for almost 2k off the listed price! I will absolutely recommend TC to any friends I know getting married in the future. They also offered an additional discount on bridal accessories and will steam my dress before the wedding. read more

Terry Costa - Women's Clothing Near Me - Dallas, Texas

Found a Beautiful Prom dress but didn't have the greatest experience. When we first walked in nobody greeted us it took about 5 minutes before a gentleman came to greet us and ask if we've been helped. It was my daughter and I first time there this was our second location looking for a prom dress. Some of the young staff that was putting the dresses back would push to get by and not say excuse me they looked like they were in a bad mood, when finally one of the girls excused herself to get by, I told her thank you for that it seems nobody else cared to push us off the way to get by and not say anything. While my daughter tried on the dresses we did have help and the girl and lady that were assisting were professional and nice. When we got to the cashier it was around their closing time, I had submitted payment but forgot to mention the promo for my daughter to get the full experience with the gifted items and also give credit to the friend that referred us. When we mentioned it to get applied the cashier stated "well I would have to cancel and redo it all over so your fine plus there is no discount anyway," I asked if we can still do it but then she said again "It would be difficult to redo and the payment had already processed." I was disappointed that this wasn't handled different, I'm sure The cashier could have done more to put a smile on my daughters face, My daughter was ready to go and was also disappointed as she seen on your site all the other girls in pictures with the gifted items. It's her senior year, first time experiencing shopping for a prom dress and yes we found a beautiful dress but at the same time for the amount that we spent on the dress I feel the staff could have done more to fulfill my daughters full Terry Costa experience that is well known for all of her friends to shop. read more

The only reason I'm not giving this place a 1 star is because they actually have a pretty good selection. We headed to the fitting room attendants, but they responded with attitude, sighing and rolling their eyes right in front of us. Tried on the dresses, but weren't too sure on the size so I walked to the front desk to ask about the return policy. Worker didn't even glance at us, just slammed a sign that states all purchases are final. Which is fine, that's why I'm asking! The workers that WERE super nice were the ones returning the dresses to the correct places. Majority of the employees seemed to hate their jobs and took it out on the customers read more

This place is the fairy godmother to many young women who are preparing for formals proms or even weddings. I honestly don't know if there is a young lady in the north Texas area that has not shopped here or at least dreamed of shopping here for their big day. It is a formal dress shop on steroids. The staff is always very helpful and explains everything you need to know about the sizing and styles and the setup of their store. They will walk you through the process and be with you every moment of the way to discuss 15 and other customizations that they can make to your selections. They also have a wide variety of accessories to go with almost any of their gowns. We brought my niece's here 4 there are proms / Formals which will now obviously be canceled. The whole covid-19 saying is really affecting a lot of people's lives and taking some of their big days and turning them up in a way they did not necessarily dream of. Even if they don't have the event to wear it for right now they have the perfect attire for a special event in the future! read more

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I wrote a review about a year ago when I got the dress I just wanted to Update too my wedding 10-28-22 I got so many compliments on it thank you for completing my dream wedding wt this dress. read more

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Was looking for my moms MOTB dress and had an absolute blast with Gail who was so attentive and friendly! Best shopping experience and plenty of options with a wide range of costs. read more

This was one of my first places to go and try on wedding gowns. I called ahead and asked if I needed to make an appointment and was told it was not necessary and I can just walk in whenever I would like. The person who answered my call was super helpful and nice! I was immediately greeted by a friendly staff member and shown to the bridal area. I was asked to fill out a shirt questionnaire. She then handed me 5 blue clothespins. She escorted me to the area with my size and was told to put a clothespin on the hanger and someone will help me once I've chosen the 5 dresses I'd like to start with. It was a little busy that day but I was still treated very kindly and Isabella was so helpful and patient with me! The plus size selection has a decent variety. Much more than I expected them to have! I was able to try on several different dresses that actually zipped up! Buying a wedding gown is stressful enough without actually being able to see how the gown looks on you. I like how this is a one stop shop! Wedding gowns and bridesmaid gowns are all in one place! Great size selection and variety. read more

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I had a great experience at Terry Costa with Silver. He brought me as many dresses as I wanted to try on and their selection was great. They don't rush you and were very help with accessories as well. read more

Our first time trying on mother of the bride dresses for my mom and Najwa was absolutely wonderful!! We found the dress, and she was honest while helping find the best style and color for my mom!! read more

I went here looking for a dress for my wedding rehearsal dinner. I didn't have an appointment but Lien fit me in anyway. She was so attentive and helpful! I stayed longer than a lot of other women, trying things on and feeling indecisive. Then Lien picked out the PERFECT dress!! Thank you, Lien!!! This store has a huge selection of formal dresses in every color imaginable. The price ranges a lot but I would set your expectation to $200 or more for many of the dresses. They have a ton in stock and most of them come with the option to order in a different color/size. read more

We went shopping here for my daughters first HOCO dress. They have an amazing variety of styles and colors. Staff was top notch and she absolutely loved her dress. read more

Terry Costa - Women's Clothing Near Me - Dallas, Texas

Gabriella was the biggest help! So kind and supportive. She listened to everything I asked, and had sooo much patience while I was very indecisive. Spent over 3 hours helping attentively and finding dresses that fit all of my desires. Had the best experience today, and cannot wait to come back for prom season! read more

Overall extremely awesome experience!!! I've tried wedding dresses on at multiple places and this is by far the best experience I've had, right off the bat silver was very kind and helpful. Jada was my consultant and was one of the sweetest people ever!! The dress selection was awesome even for people without the largest budget. I'd give a ten star review if possible. Everything was awesome! Clean, kind, friendly, perfect!!! I suggest you try terry costa!! read more

Terry Costa - Women's Clothing Near Me - Dallas, Texas

The service was not what it used to be. My daughter was rushed and told everything was "the dress" when they clearly didn't fit and were clearly not what she wanted. There was no seating in the dressing room which would have been ok if she had someone actually helping her properly. Was told by the helper that she wouldn't bring her anymore dresses because she was just confusing herself. There was no confusion, she is just small and didn't fit in everything. Also the dresses were not in great shape from being tried on so often. They were missing clasps and hooks and some were frayed. Staff has been rude the last two times we have been there. We went elsewhere and found a dress within 20 minutes. Won't return here again after years of purchasing our dresses here. read more

Lucy helped me find the Alara dress of my dreams last Thanksgiving. They referred me to Margot West alterations for my fittings. I could not be happier with the fit of my dress and my service at both locations! read more

Terry Costa - Women's Clothing Near Me - Dallas, Texas

I have been waiting and counting down the hours to pick up my bridal gown to be able to write this review out of fear of losing another dress. Yes, you read that clearly another dress. And not just any dress, my bridal gown. If it was possible to give negative stars, I would. Terry Costa, is ran by a woman named Tina Lloyd, who is the owner of the establishment. Tina is the most coldhearted unethical, delusional, and narcissistic business women I have ever met. In March, I ordered two bridal gowns. I ordered a ceremony ballgown and reception mermaid dress. As of last week, someone claimed to be me on a voicemail recording left a false number and scheduled a time with Tina to pick up my dress. Tina then proceeded to release my dress to someone who claimed to be my mother, even with a different signature, different phone number, different name from everything on our contract. To make the situation worst Tina was very hostile and borderline forced me to sign an affidavit, stating I wouldn't sue her for the loss of my other down, which was valued at almost $2000 in exchange for my ball gown dress she still had which only had a $500 balance. I am writing this in hopes you don't trust this establishment for something as special as your wedding day, prom, or any other significant event. Not only did I come out losing a bridal gown I now have this traumatic event related to what is supposed to be the best day of my life. All Tina had to say in defense was she chooses to trust people. Luckily I caught the problem early or my ball gown would have been lost as well. At the end of the day, there were multiple red flags including the wrong name, signature, phone number, and no matching ID to contract. When I explained all of these things to Tina in attempt to reach common ground or come to a solution, she stated she owns a dress store. she is not a detective. Which is true, I guess that also implies she lacks common sense. Now I am in the process of suing for breach of contract, and the cherry on top of it all is Tina declined to honor the 15% off I had already promised my bridesmaids. So again, do your self the favor and DO NOT do business with this company. Also, check out the horror stories about Tina on the BBB website. read more

Terry Costa - Note to release dress only to Bride that was completely ignored by the owner Tina Lloyd when she released my gown to strangers. - Women's Clothing Near Me - Dallas, Texas

We have been to this longtime Dallas dress shop previously. We have purchased a MOB gown, and two bridal gowns - all these important gowns were purchased on different visits. The staff are always warm, attentive and service-oriented. Their tailor list also is wonderful. We have had nothing but wonderful service and quality gowns from TC and staff! We have all been pleased with our gowns and received many compliments. Thank you! read more

I gave them my right measurements and I get this I have 5 days till my best friends wedding read more

Terry Costa - I gave them my right measurements and I get this I have 5 days till my best friends wedding - Women's Clothing Near Me - Dallas, Texas

I went to Terry Costa to buy a dress for a wedding that I needed for the next day. I am only 5'2" so when I saw all those long dresses I thought for sure I was in trouble. Then I met Macie, she as wonderful, brought me some dresses that she knew might work lengthwise, and not only did I find a dress, but I had a choice of dresses. She couldn't have been more helpful, professional and kind. Being older and walking into a shop like that during Prom season could have been overwhelming...Thank goodness for Macie. Got some earrings and a purse as well...thank you read more

I went to terry costa today to find a prom dress , Just wanted to share how amazing catalina was! She really went the extra mile to help me out. Her assistance was invaluable and I couldn't be more grateful. Highly recommend her! read more

I found a dress, told the sales lady I was losing weight, she ordered two sizes larger, told me to wait until two months before the wedding to have altered. The dress wouldn't fit at all it was five sizes too big and too tall for my stature, when I called to return the dress they said no. I am getting married in four days without a wedding dress!!!! DoNOT shop for a wedding dress at Terry Costa. I have a free size 12 dress if anyone needs one. read more

I purchased my daughters prom dress on 3/16. We had to leave the dress at the store because it required some minor repairs. I was told I would receive a call in about 3-4 days when the dress was ready. I did not receive a call from the store prior to them closing due to COVID-19. Once the store reopened I call regarding the dress. The owner, Tina Loyd refused to make an concessions EVEN with such extenuating circumstances. She acknowledged that I never received a phone call. She stated there was a notation that my phone number was not a working number. I've had the same number for over 20 years. She even verified they had the correct number. She then ask why didn't I call about the dress. I advised her I understood if she wanted to charge a penalty (restocking fee). She REFUSED any suggestions. She stated there was no exchange, no return. I advised her I understood but in this situation the dress never left the store. We had no control over COVID-19. I was appalled by her stern position. read more

Terry Costa - Women's Clothing Near Me - Dallas, Texas

Purchased two Mother-of-Bride/Groom dresses from Terry Costa, and shopped for wedding dresses with my daughter. Very helpful people. If you are shopping for wedding apparel, you need calm and quiet with an attentive attendant. Terry Costa has many many MANY dresses, across a wide price range, and most times you can buy off-rack, not having to order and wait weeks, so you can take your dress home same day. I tried on one dress that was from a previous season that I'd seen online and wanted to try it on. They had it!!!! I tried it on and it was everything! But I ended up choosing another gorgeous dress for the wedding. Hint for wedding attire shoppers: Try to avoid prom shopping season if at all possible or shop mid week during the morning hours. It's a MAD HOUSE of giddy teenagers trying on everything in the store and stern moms trying to govern them! My daughter and another bride-to-be, shopping for a wedding dresses, were having to share a runway with three or four other girls from another dressing area who were doing a "fashion show", posing and making silly videos in dresses their mothers were very vehement about not buying but "it's okay to completely take over the runway playing dress up." Lesson learned for us! I'd most definitely shop at Terry Costa during ANY OTHER time. We've only had great experiences with the sales staff there. The young lady who helped my daughter with her wedding dress was very attentive and knowledgeable about the dresses they have in stock and how they look on, so was able to pull some dresses my daughter had not seen. All beautiful, but of them was the true stand out. It was gorgeous on her, fit like it was made for her, and we ended up purchasing it. If you're looking for "your" dress, make Terry Costa "a must" in your search! Make an appointment so you have a dedicated attendant! read more

My rating for terry costa is strictly based off ohDEBBIE she was the saving Grace to finding my wedding dress. I have stressed over for months and when I showed up Debbie was so helpful! She didn't care how many different types of dresses she just wanted to make me happy. Debbie welcomed me back the day after to officially say yes to the dress! I trusted Debbie to help me pick the right one! If you go to terry costa for bridal ask for Debbie! read more

After seeking MOB (mother of the bride) dresses in New York, Dallas, and several other locations, we found 3 dresses at Terry Costa. Gail was our attendant and was exceptional. Service, staff, and selection are outstanding. Great experience!!! Highly recommend- try this location first, you'll be so happy you did!! They have so many dresses, the choices are overwhelming!!! Said yes to the MOB dress!!!! read more

Terry Costa - Women's Clothing Near Me - Dallas, Texas

Silver and the team at Costa are amazing. They know which dress looks best on you as well as the color and style. When in doubt for an evening gown, prom dress, or any formal event, shop here! read more

Terry Costa - Silver helping put the final touches for this event's prom. - Women's Clothing Near Me - Dallas, Texas

I just bought my wedding gown at Terry Costa, Dallas, a couple weekends ago. I was helped by Vera, and she was absolutely amazing from start to finish! She genuinely cared about my thoughts, opinions and fears, and she never, ever rushed me with any decision. I felt like she was a friend helping me make this huge decision--I could rely on her advice COMPLETELY. I don't know how, with the hundreds of brides she must see each day, she was able to give me the incredibly patient, kind, and genuinely caring service that she did, but I am so thankful. If you want a great partner to help you find the dress of your dreams, it's Vera! Also, Kristyn Huckeba who runs the Terry Costa bridal department is so sweet, so thoughtful, and will go out of her way to make sure your day is going smoothly! Each time I saw her, she was just as kind and bubbly as the time before, no matter how busy they were. DREAM TEAM. Go see them, you won't be disappointed! read more

Terry Costa's associate, Gail, body shamed my mother while she was looking for her mother of the groom dress. I tried helping her address this offline, but no one appeared to care. Christina Towell responded to my contact request with a simple "I've shared this with the store manager." The store manager never called my mom even after I followed up with Christina. We had to call the store directly days later to get a hold of her. The store manager, Kaytlin Hucbeka, gave a good speech about how it shouldn't have happened, but who can really say if she meant it or if anything will actually happen. Whether this is appropriately addressed by staff or not is beside the point. What should have been a joyous and memorable occasion is only one of those two things, and for all the wrong reasons. Very, very shameful. read more

I found my wedding dress here!! First stop, last dress that I tried on!! Customer service is so important for me anywhere I go, but I was especially expecting quality while wedding dress shopping for the first time, and Terry Costa did NOT disappoint. Thank you ladies, from the bottom of my heart for making my experience, from beginning to end, wonderful. When I arrived, I was led to the bridal registration area with my party and began to sign in. The lady at the booth was just as excited as I was to be dress shopping for the first time, and assigned me to consultant Vera right away. Vera was friendly and professional. She asked questions related to what I was looking for in terms of style, material and price point and studied the pictures that I showed her of the dress styles I thought would be flattering. Once those details were extracted, we all set out on a mission to pull dresses. I was so happy to have Vera and my family there, because the large/gorgeous selection at Terry Costa was pretty overwhelming for me. We pulled about 6 dresses in total and I began trying them on one by one in the spacious fitting room with large trifold mirrors. I'm the type of girl who knows what she wants and likes, and can have pretty strong opinions regarding those types of things; Vera was super patient as I nixed dresses left and right. Finally, we were down to the final dress and I had no idea who pulled it; all I knew was from the way it hung on the hanger, the exhaustion I was feeling from having tried on so many dresses already, and the fact that I was getting pretty HANGRY, I did not want to try it on. In fact, I flat out said, "nope, I'm done". Well, Vera wasn't having that! She pulled that dress and put her foot down with me. I reluctantly I tried it on, and magic happened!! That last dress was the dress I said YES TO!! Everything about it, from the style, to the material, to the price was PERFECT!! It's a "one of a kind" wedding dress that no other bride will have, and fit like a glove. I purchased it on the spot along with the veil, and cancelled the rest of the appointments I had at other bridal stores for the day because I had found the one!! First stop, last dress I tried on; memories for a lifetime. If you're looking for a bridal gown, especially if you're trying on gowns for the first time, make sure that Terry Costa is the first place on your list! The experience was perfect, the store is beautifully organized and decorated, and the staff is wonderfully patient, professional and truly care, cater and listen to their brides. Thank you again, Vera and all Terry Costa staff. I cannot wait for my fiance, friends and family to see the dress that I love so much!! read more

Do not take their word if they tell you, it could be taken up by seamstress. I bought a dress too big in the waist. They told me it could be taken up. I took it to my seamstress. They told me they could not take it up without tearing their machine up because it was too thick. read more

I said yes to my dress here at Terry Costa! The staff was really nice. I was there for over 3 hours trying on gowns and I finally said yes! I found my princess dress for my wedding day and I couldn't be more excited. I chose a Maggie Sottero gown, its full of bling and is literally the dress of my dreams. They have this beautiful runway that you get to showcase your dress on under all the lights - literally makes you feel like a movie star. There are only 2 things I didn't like about Terry Costa: 1. They don't offer alterations. I had to find another place to get it altered. 2. The fitting rooms are small and hot! It was really cramped in there with all the gowns and the lights blaring down on you. I'm a germaphobe so all i could think about was ew if im sweating and everyone else was sweating imagine all the germs in this damn dress. Gahhhh. But yes, I would recommend this location, yes they are very helpful, and yes I truly believe you will find your princess gown here. I even went in with a budget and an idea of what I thought I would want but I ended up increasing my budget after trying the dress I fell in love with on. They have various designers, and I chose a more couture style dress. I believe in strong customer service, and that's what i experienced. They were so, so, kind. Xo. read more

Not at all what I had in mind when looking for wedding dresses. The stylist I had told me I looked good in everything even if it was the most hideous dress possible. Everything seems to be off the rack so be prepared to spend more money on alterations. The only good thing is if you are on a strict budget, they prob have something for you. This is def a place more for prom dresses or last minute dresses read more

I cannot recommend this store highly enough! Joey and staff went above and beyond to help me find the perfect Mother of the Bride dress. After finding out that I had waited until the last minute to shop, my fault, was hoping to lose more weight before wedding, they spent so much extra time with me pulling dresses, checking stock, giving advice on hair, shoes, jewelry etc. just truly over the top service. And it was a Busy Sunday during Homecoming season. I've never left a shopping experience so satisfied ever. Simply the best! read more