The variety of retail stores & dining options is great for a neighborhood mall…read more The variety of events also add to the diversity. More crowded during rainy weather because it's an indoor mall.

Dropped by to check out the 25% off Savings Pass Store participants…read more Thank you, Kahala Mall, for continuing this nice little encouragement to keep shopping! And of course your Gift with Receipts promotions;). Enjoyed browsing the stores, and it's a blessing there are signs in the windows, in addition to the balloons, to indicate participation. (Because by Monday evening, the kids have appropriated the balloon displays to take home, for their second lives!) Good selections, nice discounts, and great service from each store. Will be back!

What a beautiful day! Thank you OhKay Collection and Ala Moana Center for the free Hawai'i inspired…read moredesigns by local brand OhKay Collection! Limited supplies. Mark your calendars, as June 13, 2026 is the last free giveaway day. Visit the between 2 pm- 5 pm. Upstairs from center stage. Look for the beautiful photo op Lei background stand. No line @2:30 pm today and there was a great supply of bags. Service was full of Aloha and fast! Select the bag design and you receive it. Value: 5/5 stars as it was free! No purchase needed. The value is in the beautiful artwork on the gift bags. Mahalo

This is a great shopping experience in Honolulu and is a short walk from Waikiki hotels. We walked…read morethere from the Hilton in about 10 minutes. It's a little tricky to get into the mall from the street as you have to walk into the garage and there are few signs directing you to escalators that take you up to the shopping areas. The mall is open air, so you might need to spend time inside some stores to cool off at times. Signage is actually surprisingly poor, and it was legitimately challenging to find specific stores at times. They have static printed directories in a few places, but some stores are actually located below in the garage area which was quite confusing. They also do not have mall concierge desks or other staffed counters to help with directions. They do have a large variety of stores here including upscale and designer options and our favorite Psycho Bunny. They have a variety of dining options as well from full restaurants to food court options. This is overall a pleasant place to spend a few hours shopping in Honolulu.

There's two ports in front of Genki's Sushi, and two ports in front of Makai Food Court…read more Level 2 chargers, and are free. Going to have to drop one star because they list the chargers will be on at 7am. But Everytime I've been there, it's always occupied by Teslas. One time I went at 630am, and there were already Teslas there. There must be a Tesla dealer nearby. Teslas take a long time to charge.

Has gotten worse over the months. Chargers either broken outright or display as avail but result in…read moreerror messages. Please get out of the charging business and leave it to Shell.

I love the huge array of fruits and vegetables. I tend to buy fruits in season and the produce that…read moreare on sale. They have a self-check out section and a self-service food section which I always get food from. It is quite a busy store but it is really big and they have a ton of outdoor seating and a bathroom.

I love this Whole Foods! They have a great selection and lots of breakfast/lunch/dinner options…read more I enjoy getting their matcha at the cafe, they don't charge for milk alternatives! It's a fair price compared with what's out there. Depends on who makes it for you though!!

Amazing, both chargers available and working. Two weeks continuous. Going to bump up one star…read more This place still needs shade and a bathroom. Charger on the right still has problems ending. When charge is complete it will FAULT AND next customer gas to wait for reset.

Honolulu needs to better itself and all more EV chargers. Any brand. To have this charger disabled…read morefor months is ridiculous. In such a progressive city and a great place for EV, the city doesn't care. Supercharger permits have been pending for years. The city is so slow to pass anything.

Food delicious! Loved the new flavor Strawberry shortcake! It was so good we went back again the…read morenext day!!! Service was quick even though they were quite busy! Very pleasant staff! Spot they have is small but still clean and the plus is they have a waiting area to sit and wait!!

No star for this "hardworking" employee. Why wear a shirt that says, "happy everyday" but you're…read morenot smiling. I ordered a few things, nothing crazy. She missed one. I ordered 2 strawberry shortcake (other employee heard me and made them right away.) , she charges me for one which I shouldn't be complaining for the free drink but she needs to listen to her customers if she's gonna work in food service. I ordered 3 waffles. Got both of them nicely, given by the other employee. I was waiting for my third one by the wall for another 5 minutes, she then come and finally asks me what's wrong. I mentioned I'm waiting for the other waffle. She gave me an attitude while I was still ordering my food and wasn't smiling or giving attention to the customers in front of the store she works at. When she finally gave me my last waffle, she asked if I already had 3 puff n cream sauce.. which they decided to give it to me one by one along with my waffles I purchased. I said no and waited for her to give me the last one. She said just stood there, so I grabbed it from the counter, said my thanks and walked away. They weren't busy because they weren't doing much but there was 3 employees total & they were all tucked far away from the cash register where there was people waiting to be helped, so unprofessional. To whoever this employee is, I'm not sorry for putting you on blast. Your whole customer service attitude is shitty and if you hate to serve people without a smile, leave. You make people feel unwelcome. The whole wait took about 15 minutes. I won't be going here anymore as someone who's always coming here for your drinks.

Dean and Deluca's valet parking is here, turn right into the Ritz Carlton Structure. The person at…read morethe podium will tell you to drive forward. You can get your ticket validated at Dean and Deluca.

Mixed experience overall. The biggest positive by far was the staff. Every single person we…read moreinteracted with was warm, attentive, professional, and genuinely helpful. They really carried the experience and handled issues quickly and gracefully. After a disappointing first room, they immediately helped move us to a much nicer upgraded room that felt far more in line with what you'd expect from a Ritz-Carlton property. That said, the original room was surprisingly dated, worn down, stained furniture, and not especially clean. Definitely not the luxury standard I was expecting for the price point. The second room was significantly better and saved the stay. The spa was another standout. Excellent treatments, knowledgeable staff, and one of the better spa experiences we had in Waikiki. You can tell the spa team takes pride in what they do. Unfortunately, the food across the property was consistently underwhelming. Honestly some of the weakest meals we had during our time in Waikiki, especially considering how many great dining options are nearby. The pool area was also pretty average, nice enough, but nothing memorable or particularly luxurious compared to other resorts in Hawaii. Overall, this place has incredible service but the actual property and food don't fully live up to the Ritz-Carlton name as one would think.

Food courts, restaurants, shops smack dab in the middle of Waikiki…read more Seemed the busiest of all was Island Vintage Shave Ice on the exterior sidewalk with lines each time we passed.

Beautifully decorated mall, this is such a wonderful place to shop and explore around!…read moreThere are plenty of boutique stores, familiar retailers, and even a two-story Target that's perfect for picking up unique Hawaiian food souvenirs. Attended their luau here that was booked thru booking.com during my recent Waikīkī stay. While the performers did a great job, I gave it 3 out of 5 stars simply due to the rain that had shortened much of the hula dancing, and I expected more for the price. Disappointed since if they know it frequently rains in Hawaii, they should've been more prepared & already had the canopies set up over our tables. Several dining options at this mall made me smile! I wish I had a much longer vacation to explore more of the eateries here, lol. The food court was decent, offering everything from Hawaiian malasadas at Penny's Waikiki Malasadas to popular spots like L&L Hawaiian Barbecue, Raising Cane's, Panda Express, and more.