Scheduled on behalf of a friend. We had quite a bit of damage caused by a garage door crushing and…read morescraping the roof of our Nissan. Was quoted crazy prices from body shops in Fort Worth that were unreasonable for us, considering the vehicle is only worth ~$5000. Turned down by PDR shops for the damage being too large. We needed something affordable and something reasonable given the age of the vehicle with quality results- which is a tough ask! Otherwise, we'd need to go ahead with a panel replacement and spend ~$2000+ After speaking with this business, we had quick replies (minutes), quick scheduling (avail in less than 2 days), a fast turnaround (less than 2hrs), clear communication (on yelp scheduling & over text), an incredibly fair price ($500 in this case), great convenience (came out to friend's apartment and was able to do everything in the garage) and great quality results! All positive things to say, definitely would work with Tony again! Check out the before and after to see how bad the damage was and how it looks now, we were quite pleased, paint came out great, most of the originally massive dent was evened out, and now the whole area is looking good as new from many angles! Would recommend! Friend was happy with the results :)

I had a few door dings and paint scratches on my passenger door and front bumper. I reached out via…read moreyelp and got a response immediately. The service was quick and easy. I wasn't happy with the initial outcome and was worried I would be stuck with something I wasn't satisfied with. Lucky for me these guys are the best and did everything (despite the ice storm) to make things right. After my vehicle was redone it looked brand new! I have a complex paint and honestly they couldn't have done any better! Thank you for being honest and great at what you do Mobile Auto Body!

This is the second time I've come here for a resolution on my vehicle. The diagnosis is affordable…read moreand the staff is quick and friendly and willing to work with you. I called for a lot for updates while my car was in the shop getting a clutch replacement and staff was patient and thorough in their answers. I don't see myself going anywhere else moving forward, I highly recommend!

The employees were very friendly and helpful. The price was reasonable, and they got me in on short…read morenotice for an emissions test. Thanks again!

I have taken two cars to the PLano location. They do GREAT work! Recently, I worked with Matt at…read morethis location. His communication during the process was outstanding. When I picked it up, it was better than when I bought it. I am serious. Matt is a rock star. Barry G.

I cannot comment on the quality of repairs performed by this shop because I ultimately chose not to…read morehave the vehicle repaired there. However, I believe consumers should be aware that I was required to sign a repair authorization before the shop would prepare an estimate for my insurance claim. My vehicle was non-operational and was brought in for evaluation. The shop concluded the clutch was the source of the problem and began extensive body teardown work as part of the estimation process. After the vehicle was returned to me, I had the transmission removed and the clutch components were found to be largely intact. The actual problem appears to have been internal engine damage rather than a clutch failure. What surprised me most was the extent of the teardown performed before I understood what would be involved. At one point, major body panels had been removed from the vehicle even though no repair work had been authorized beyond the estimate process. After I raised concerns with both the shop and my insurance company, all charges were waived and the vehicle was reassembled and returned to me. The truck appears to have been put back together properly and in substantially the same condition it was in before the teardown. Based on my experience, I would recommend that customers ask detailed questions about what authorizations are being requested, what teardown work may be performed during the estimating process, and whether the shop is performing a body estimate, a mechanical diagnosis, or both.

I got my bumper repainted and a full detail so I had to leave my car with Wilson for multiple days…read more Wilson was in constant communication with me about what was going on. He gave me a quote based on some images I sent him before dropping my car off, and he honored the quote. When I picked up my car, it was in amazing condition. I would highly recommend this place

Wow! Wilson and team did an amazing job on my car! It glows!!! Super professional and super…read morehardworking guys. Also a fabulous deal. Will be back for other detailing services but very pleased w ceramic coating

I waited a month before Sewell collision could take my car. When I brought my car in, they said it…read morewas going to take 6 to 9 weeks, which was ridicules for a bumper cover replacement and paint. I pulled my car from Sewell; had DFW Pro Bright Star Body Shop do the work, man they hooked me up. This is a family owned and respected auto body shop that goes back over 20 years. They were able to complete my repairs in 2 weeks!!! I was informed exactly where they were in their process through text mails that lead you to a dashboard which displays Dropped Off - Started - Finished - Picked Up. In addition, it displays the costs and deductible with contacts with DFW and your insurance provider. Overall, they did a great job on my car, and they were able to help fund the deductible based on my financial situation. I will always use them for my auto body repair needs, I think you need to go down there check them out. Ask for Peyman, he's the man...

My story with DFW Pro Bright Star is rather long…read more Being new to Texas and not having established quality relationships with local businesses, I was totally in the dark about where to take my White BMW 535i that had been damaged by the Transport Company in July of 2018. DFW was my fourth visit. I was skeptical about the business and the area it was in, but Peyman eased my concerns immediately. He listened and he was very hospitable and informative of the process and timeline for repair. When my Wife dropped off the car for repair, they paid for an Uber to get her back home! The car looked great once finished and I was a happy camper. Fast forward to October 2019, I noticed several dark spots on my hood where it had been painted the year previous. You could tell the spots were under the paint and I could not polish them out. I took the car back to DFW Pro Bright Star and Pouya, not only greeted me with a friendly smile, he actually remembered me from over a year ago. He quickly assessed the situation and without hesitation, he asked me to leave the car so they can take care of it. After four days, they called me to say my car was finish and to come get it. They backed up the work they originally did and my car looked new once again...no charge! I was impressed with their commitment to doing great work and pleasing the customer! I have become a customer for life! They have earned my business with 5 Stars. Thank you Peyman and Pouya!

Sometimes a short telephone call tells you a lot of the character of a person. That was the case…read morewith my interaction with this location. Avoid at all cost. There is no way that you will receive a good experience here when you receive such rude treatment for making a simple inquiry. Follow their own advice, there are many shops in the area, AVOID THIS LOCATION. You will thank me later.

I came into the establishment today 12/26/23 at 12:30 pm CST because I had my car repaired at this…read morelocation and ever since my car alarm randomly goes off (even at 3 am). This problem started one week after my repairs were finished and never happened prior to the repairs at Caliber. I did not take my car back for a remedy immediately because I was told I have a lifetime warranty and I did not want to wait three months to get my car back like I originally experienced at the time of the initial repair. There was a strange, little, rude man at the front desk who spoke quickly and with a heavy accent who was no help. There was also an older woman who refused to give me her name and told me she couldn't help me and suggested I take my car elsewhere. I later found out her name was Christy. I don't feel it's fair that my car is damaged and has issues after taking my car to this location for repairs, and other people pass off my problem as if they are unable to assist. There was a young man who did assist (unfortunately I did not get his name) who said he'd look into this. It seems like I might not get help unless I complain. I had a terrible experience the first time that later turned out to be a good experience but only after the regional manager stepped in. It's unfortunate that I received such a brush-off from Christy who gave great service to the customer after me. She's obviously capable of assistance but just chooses who she will properly do her job for. I'd like assistance with repairing my car alarm and will not be happy until the repairs are properly completed.

Accidentally bumped into a pole and lost. Cowboy Collisions was first company to contact me. They…read morewere great. Calvin and Anthony are cousins and their families have been in the industry for years. They decided to open up a new storefront location in Plano near Ave K. I am so very happy! They worked with my insurance company. They also have discounts for Veterans (like me) and can work with you on assisting with your deductible on a case by case situation. Very happy! Here are some before and after pictures! Here are Anthony and Calvin! Give them a call!

This was a very stressful experience. They did not do the job they promised. They constantly…read morecomplained about the amount of money they agreed to, repeatedly asking for more and more. Called me 4xs to pick up the car incomplete. Required payment for inadequate service and services not rendered. After paying thousands, my car still requires expensive work that should have been clearly included in service of repairs. And did all this in the name of Jesus. Very blasphemous and money hungry. WOULD NOT RECOMMEND !!!

Robert came on time, explained me in detail different option and did a great job…read more Definitely will recommend.

Excellent service! I especially appreciated the fact that he came to my garage vs sitting in a…read morewaiting room somewhere for 3 hours. I had a trim panel repaired and installed and also some scratches and rock chips buffed and repainted. My car looks brand new again! Thank you for your excellent work Robert!