I would do zero if I could!!!! NEVER COMING BACK!! I got carded to get a adult drink. I am 40 years old. Since I didn't look 40 the server said I got carded. I had my state ID card and concealed ID which both have my age and birth date. But since I didn't have my drivers license and passport I wasn't allowed to buy a drink. Server said sorry wasn't her fault. But It is her judgement call. I did believe the legal age is 21!!!! read more

Had dinner on a busy Saturday night. Fun atmosphere, quick friendly service. I had their 8 oz? filet. It was one the most tender steaks I've ever eaten ( i was told they hand cut their steaks right on the premises). Will definitely be back~ read more

The people here are amazing - this was the first restaurant we came to when we moved here to Eugene, and the staff were so welcoming that we came back. We keep coming back because the people are always so nice to us and our two littles. The food is really good, too, but the staff totally makes it the place to be! read more

With two Roadhouses in the same town, sometimes it is hard to pick which one I am rooting for more. I come to Texas Roadhouse when I am craving barbecue food AND looking for a quick bite. I really appreciate the set up of this place - you order, you sit yourself, and you don't have to bus after you are done. It is all very straightforward. After you order, they will always offer some sweet warm rolls for you as starters, and you can ask for more when you are done with a basket. Adding to that are buckets of peanuts that you can enjoy while waiting for your food to arrive. I have always ordered the 6 oz sirloin in each visit, which doesn't seem to be much, except the entrees come with two sides! At that price, I really can't complain. The side dish selection is great too. The portion of each meal is just right. Just be careful not to overstuff yourself with those amazing rolls. Quality food, efficient and friendly service, it is at such a convenient location as well. Nothing too fancy, but always a great place for dinner. Oh, come on a Wednesday so you can enjoy an 8 oz sirloin for the same price as the 6 oz one! Such a great deal, yum! read more

Great service, awesome, respectful, and fun staff! I had there pulled pork sandwich, it was really good, but it was missing coleslaw. The pork was cooked right not dry, barbecue sauce was amazing, yet it just needed pulled pork. Other than that definitely recommend if you want to have a good time and good meal!! read more

Service was good. Waitress was attentive. Covid precautions taken. Partitions between booths. Ribs I got were fall off the bone but a little salty. read more

Excellent experience, great food and atmosphere great country music, tvs everywhere. Food is terrific, we shared a full rack baby backs and Caesar salads, a lot of meat for about 20 bucks. Ribs we're fall off the bone tender and delicious. We didn't even know it was here since the sign faces the wrong way. read more

My family was in Eugene for the weekend and this place was across the street from the hotel. At first we didn't know what to think. You stand in line, waiting to place your order. Luckily the menu is posted so you can decide before your turn to order. I'm fine with seating myself and getting my own beverages. We found a table and got settled in. From that point the experience was awesome! The dinner rolls with cinnamon butter are wonderful. My picky eater daughter ordered a small steak with fries. Both were perfectly cooked. I couldn't believe she ate without complaining. Everything we ordered was wonderful. This is place we will go when we visit Eugene. read more

This was our first time going to the Eugene Texas Roadhouse and we were impressed with the service and food. Our server, Aaron, was awesome! Drinks were a little expensive, but the food pricing was reasonable. Great atmosphere. In our party of 4 everyone was pleased with their food. My mac N cheese was a little disappointing, but the filet mignon & chicken fried steak was delicious. We'll definitely go back. read more

The food is good, I will give them that. The service is horrible. First you have to order and pay at the counter like a food court. Then you have to hunt for an open table. Then you have to get back up to search for your forks, knife and napkin. They give you bread rolls and butter, but there is no butter knife available. I had to hunt for my own sauces. I had to beg for a to go bag. Overall the food is worth it, but you have to expect rudeness going in. Oh and they were playing horrible music the whole time, i had to use my headphones and ipod to drown it out. read more

An afternoon at VRC resulted in a desire for lunch on DLW's part. We ducked into Texas Roadhouse for a nosh, and came away wholly unimpressed. It had been a while since either of us had experienced this place (at other locations), and this confirmed why. It's a counter order system, with menu items displayed as you enter the building. Inside it is quite large, about 200 seats, with separate bar area. Country music blares at a reasonable volume. They still offer free peanuts, but now encourage you to throw the shells in a bucket instead of on the floor. I ordered a BBQ pork sandwich with steak fries and pickle. The meat was decently tender and flavorful, but the sauce was pretty sweet to my taste, and the fries were overly salted. DLW was not impressed with her ribeye. Although it was cooked to medium rare as specified, it was pretty thinly cut, and had a weird mushy texture that she found off-putting. It was probably chemically tenderized for too long. The house steak sauce didn't help much for being very sweet. The corn she got as a side was absolutely doused with sugar. Hard to believe some people consider this a destination spot. read more

It's a chain. A semi-decent chain. Are you going to get fantastic food? No. It will be ok, sometimes pretty darn good and they have a decent selection of beer and spirits to go with it. Try to stay away from the prime rib, they don't do that well. I've given them 2 opportunities to get it right and they only manage to disappoint with something that is too overcooked (even when ordering medium-rare/rare) and not juicy enough. Their strip steaks are somewhat better, but always order your steaks cooked a bit rarer than you might usually order. Under no circumstances should you ever order anything well done, hell, stay away from medium too. The atmosphere is nice, good place to watch a game. The service is fine too. They are pretty good about making sure you have a beer on order before your current drink is empty, which is a big plus in my book. read more

Probably the worst meal I've had in living memory. If you can't make a decent "country fried sirloin" or name it properly, it's chicken fried steak in Texas by the way, don't have Texas anywhere in your name. read more

I went there for my birthday with my wife. We were seated just fine. The waitress was not very attentive when we were seated, but I was ok with that. Trying to keep the spirit alive. We placed our orders and started the wait. At 20 minutes the waitress came by and said your order is coming soon. At 30 minutes she said I will go take a look. Came back and said soon. At 45 minutes waiting for our food she said "Let me check with the kitchen." At close to an hour she came back and said I spoke with the manager and they said the kitchen lost your order. I'm sorry. Would you like to wait or leave? My wife and I chose to leave. That was the worst way to celebrate my 50th birthday. read more

First time there. Our waitress Kim was very helpful and friendly. The margaritas were very tasty and our meal was delicious, we had prime rib and beef tips. We will go back. read more

I have been to this Texas Roadhouse many times since they opened. A few years ago I had a problem with the food and service. The way the manager handled it was great, I have returned many times since. Tonight I wanted to treat my daughter to a special dinner just the two of us. UNFORTUNATELY the Texas Roadhouse had other plans for our special night. We ordered the prime rib one 10oz and one 16oz both medium, for whatever reason they where both cooked in a vat of very strong aue juice and way over cooked. After finally flagging down a server and showing him the problem he took my plate away to make it right my daughter decided to eat hers. A dinning room manager showed up with another aue juice drenched over cooked prime rib. She proceeded to tell me since i came in so late 6:30 ish, it was hard to get a prime rib cooked medium temp unless they grilled it or cooked it in the hot juice. The next slice she brought me was very rare and was also placed in the juice to cook. We did not eat either prime rib and the manager never returned to check on us. I took a picture if all the meat we did not eat and left on the plate, that was a complete waste of $50.00, shame on you. read more

Texas Roadhouse - Steakhouses Near Me - Eugene, Oregon

Well what can I say? I could have gone to Sizzler. My husband had the rib eye ordered medium. It came out rare. I had the beef tips, they were so tough and pretty sure they had been sitting a while. I don't like having to order at the counter and carrying my own bread to the table, also trying to find a table that was clean was even more of an effort! Also when a person does bring your food they should ask to remove the salad plates. I went to the counter to request extra butter and was met with an eye roll. Noisy, not very clean , basically a waste of money. read more

BEST RIBEYES EVER! I've looked far and wide for an amazing steak in this town and BINGO! Scored at Texas Roadhouse ! And you can't ignore their addicting house made hot yeast rolls with cinnamon butter ! You are in for a "down home Texas treat y'all" and being from Texas - I know that fir sure !!! ENJOY ! read more

Texas Roadhouse - Steakhouses Near Me - Eugene, Oregon

It wasn't what we expected. We were ushered in and handed a menu and told to wait in line to order. The area to read the menu in was dimly lit and the people I was with couldn't read the menu due to eye problems and I had to read it for them both. I like to relax and have something to drink while reading a menu for the first time at the place and that didn't happen. I hate feeling rushed to make up my mind on what to order and I felt rushed with all the folks in line waiting to order behind me. If I want to order before sitting down, I'll go to Sizzler. My husband ordered a cheeseburger and fires, my mom and I split the rib and chicken dinner with fries. We had the fried onion appetizer also. After ordering we were given glasses and told we had to fill our own beverages and find our own table to sit at. The place was very noisy and with the others in the party being hard of hearing you either had to shout or not talk at all. Then having to get your own beverages was rough as my mom and my husband both have trouble walking and use a cane. Once our food was delivered we never saw the wait staff again. The food came and it was ok. My husband said that Carl's Jr. makes a better cheeseburger that what he had. The dinner I shared with my mom was ok the chicken was cooked good and the ribs fell off the bone and their sauce was ok. I prefer McgGath's Fishhouse for Pork ribs or even Applebees. I will not be going back here as I can get better food at other places and better service in a atmosphere that is more relaxing and enjoyable. read more

Nice environment, I don't even like country music but now I'm considering moving to Texas ;) A great friendly staff who are always quick despite a busy place. Delicious meats. read more

The ribeye is always cooked to perfection, the rolls are always fresh, and the workers are friendly. If we are craving a great steak we always come to Texas Roadhouse. read more

Had a pretty decent meal here last night. Ordered the BBQ Pork Sandwich and it was really good. Subtracted a star due to no BBQ Sauce coming on the plate. Are you kidding me? That had left a sour taste in my mouth until a nice glass of Strawberry Lemonade washed it away. I'll be back. read more

I have friends who work at Texas Roadhouse but I have never tried it myself until this summer when my boyfriend and I went to Medford every week for his work training. The Eugene location is our home location and up until last week we have never had problems (my boyfriend also said he's never had problems in the years he's been going). One night the cashier accidentally rang us up for the regular price for two 8 oz sirloins. On Wednesday's they are advertised for $9.99. No problem, they had the manager come up and fix it. However when she rang us up "correctly" it still seemed too high even with my boyfriends added on loaded potato. We were so confused at that point we just went to find our seats and didn't argue. Then, we never got our rolls. When we finally told someone at the time we got our entrees, our rolls finally came out-hard and cold. Seemed like they were straight out of the bag. Now this seems like a minor problem but we have had excellent service and food every other time we have been here, so a minor problem like this seems magnified. Yes, we did come in an hour before close but that seems reasonable and warm rolls is a pretty basic request. This experience is actually what led me to start reviewing places - I went online to the Texas Roadhouse website and contacted them via email detailing our complaint. Within just a few hours, I received an email back from the general manager apologizing for the poor service; he asked me for our address so he could send us a gift card. Today I checked the mail and there was a letter with a gift card for two free entrees, up to a $30 value. For a minor problem such as cold rolls I was stoked about this! That is more than enough to cover a steak dinner for my boyfriend and I. The poor service from the other night was disappointing but between the prices, food, otherwise excellent customer service, and prompt response to our complaint, I have to give Roadhouse five stars. read more

The steaks here are so tender, juicy and remarkably delicious! I love coming here on occasion to one of the combo deals. (10 oz. Steak w/ ribs) for just $20. It's very filling for one person so I usually just share it with my fiance. read more

We didn't order at the counter. That seems a little weird to me. If you go to the back of the restaurant they have traditional seating there. Sat and ate at the bar, good service. Lots of TVs for watching the game. I give their steak a grade of B. Better than average but not going to impress you. I had the ribeye. Their bread appetizer is very good! I also had a shake for dessert, which is really good too. The service was above average in the bar space. They were pretty busy, but attentive. I am not giving 5 stars for two reasons. First, I didn't experience the main part of the restaurant which is the counter style order. It didn't look too enjoyable to me. Secondly, because they don't explain the traditional seating option available. No signs, no nothing. Had I not yelped this place in depth before going we would have had no idea. I likely would have walked out and gone to Chili's next door.....sorry, but you don't order steak at a counter!??! read more

All of the food tasted alright. Problem was both of our steaks were slightly over cooked (A1 to the rescue) and our mashed potatoes were room temperature. His chili was actually cold enough he sent it back to be warmed up. I had the sangria margarita which was deeelish. Our server Sarah was fantastic. Not over baring but very timely and helpful. She saw that we handed her a military debit card, so asked if he was in the military. Btw, active duty and vetrans receive a 10% discount on food. She is the reason for 3 stars. If not for her and the tasty drinks it would be a 1 or 2. read more

Güd food, güd ppl. All waiters were super kind, they always came to check up on us. Environment is nice, music rocks, food was delicious. No complaints. The dance they do is pretty funny. Went here for my pa's 60th bday (he didn't want to get on the saddle sadly, due to a bad knee). read more

This place was not impressive. Our cactus blossom that we ordered was not good at all. It just tasted like old cooking oil. My husband got the pulled pork which he said was okay. I think my dish was called beef tips. It was sirloin pieces, sauteed mushrooms, and onions served on mashed potatoes. It tasted okay but didn't sit well with me. I am pretty sure I have food poisoning. I do not feel well at all. Great staff and service. Food not great. read more

This place has been great in the past , big portions to share but today was a different story. My husband and I ordered a cheese burger and 2 side salads for lunch. My complaint list as to what went wrong: 1) 20 mins. to get our food. 2) Salads came that looked like someone through it in a bowl and I had to "weed" through to the good portion of the salad. 3) when our cheese burger finally came for us to share which came with an extra plate that was dirty (had to ask for a new one). The burger smaller then usual and the fries were greasy and very few on the plate. All for the price of $22. POOR quality food. Service was ok. Very disappointing this use to be our go to place when we were around the mall. read more

Good steaks with occasionally over cooked due to hot spots on their grill. Rolls are fresh for majority of our visits. I didn't care for the update to full service. Took a long time to get our salads. Within 5 minutes, our steaks and potatoes were brought to our table. By the time we finished our salad, our steaks were cool because we had to cut into it for doneness. I missed the 1,2,3 steps ordering. We used to go there twice a month. Unfortunately, We haven't gone back since after our two visits with their full service. I do recommend this restaurant. It is noisy and have peanuts. read more

As soon as we got In we had warm bread, busier the place, the better experience. The burgers are usually solid and you can't ever go wrong with their mash. read more

Texas Roadhouse - Steakhouses Near Me - Eugene, Oregon

Our experience @ Texas Roadhouse has always been good until tonight at the Eugene restaurant. Both my husband & I ordered the 3 filet medallions, he ordered his medium rare and mine were to be cooked medium. Both our meals were over cooked but my medium order came out charred & shriveled. I had ordered the tasty sautéed mushroom sauce option so I didn't immediately notice how well done my filets were. I managed to eat one of the three 3oz filets but when our waitress came to inquire about our meal I pointed out how blackened my steaks were. She offered to get me new filets which I appreciated but by that time we were 3/4 of the way finished & we didn't want to wait for a new meal, so I declined. (Besides, I'd already eaten most of my sides) silly me for thinking they would take a few bucks off or at least comp a dessert. Instead our very nice waitress bought out the check & thanked us for dining at Texas Roadhouse. Oh well que sera sera. Just as we were gathering our jackets preparing to leave the manager brought out a newly cooked single filet & a little bowl of corn saying it was on him. Really? Sorry but...Too little too late read more

Folks, this place for a chain/production kitchen is a regular favorite. The entrees and sides have ample portions and served hot and fresh. They have plenty of staff to attend to your needs. If you have a problem they are quick to correct it. read more

Great food! Staff is always helpful and attentive. Large portions and cooked just like I asked.

OUTSTANDING food and service. Their steaks are consistently cooked exactly as I order them. They're tender, and so juicy and flavorful there is no need for steak sauce. I've never had a bad meal there with anything I've ordered. Try their chicken fried chicken steak! FANTASTIC with their delicious gravy! I wish they had one down here in Roseburg. Hats off to TR. You guys are AWESOME! read more

Very friendly! Great service and delicious food!!!! Gave us a first time coupon and peanuts! The food is really to die for and such a great atmosphere read more

If you're looking for a good customer experience (with also great food) this is the place to go! I ALWAYS get amazing customer service every time I come in. They ask me if I want a togo cup for my sauces!!! Who does that?! The manager always comes by to check on us, at least once every time we're in (the red head) such a sweet gal! Would highly recommend! read more

This was first time going there. Food portions are huge lots of left overs! We sat in the server section were they come to your table for your order. It was very very slow service they were super packed and under staffed. Our server did a great job once she got to us but could tell she was panicky! I would go back but not during normal dinner or lunch hours would be a even better place if they had more staff! I posted photos of food portions too. read more

Texas Roadhouse - Steakhouses Near Me - Eugene, Oregon

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Great food and service but the music was extremely loud. It gave my husband and me a horrible headache. We quickly left because we couldn't have a conversation. Would have rated a 5 if the music wasn't so loud!!!! read more

Pretty disappointed both times I've been here. My burger the first time was just okay. Nothing terribly special about the experience. Waitress was nice and for the most part on top of things. However, the second time I came on my birthday and ordered a big ribeye steak. Now, I realize it happens, but when you're at a "steakhouse" shouldn't the person on the grill be able to cook a ribeye to order? Anyway, I had to send my completely rare $30 ribeye back to be cooked to medium rare, while my date waited with her food getting cold. Took a while to flag down a server to take it back too. Long story short. I won't be back and I don't really recommend this one. Better off grilling on your porch! read more