Valentine's Day 2021. We knew to reserve our place in line ahead of time. We were told (via website) that we would be notified around 7:30pm or so to come in to eat. We sat in our car from 7:00pm (early just in case) to 8:45pm. When we went inside to see why we had not been called, we were told that there were 20 ahead of us? Wtf? No organization whatsoever. Do better. read more

Normally have a good experience here but ordered carryout and they forgot to give us the sauce for the onion blossom and I requested sauce for the rattlesnake bites and wings and did not get that either. We also selected the option to have sauce on the wings and they were completely dry. I was surprised that our order was so messed up. read more

I don't like to leave bad reviews but the service my family and I received here was horrible. Not only was the staff rude, they were not accommodating to someone in our family with a wheelchair. When we explained to them that we couldn't sit at the booth they put us at (because there was no space for a wheelchair) the girl at the hostess stand said "oh well then I guess we can't seat you". The manager then offered barely any help. The staff here pretty much laughed in our face over the fact that we were upset no accommodations could be made for someone in a wheelchair. Definitely will not be returning. read more

Very family orientated restaurant. Feels like you're at home. Staff has always been very friendly. The atmosphere is fun peanuts everywhere

i went to Texas road house and got seated quickly the waited an hour then told me i had to change tables never happened really disappointed

Great time with our family. This place is always packed. Nice atmosphere. Great service! 3 takeaways for our visit. The sides are really fresh,and hot. The salads are ice cold. The rolls are warm and fluffy. Actually 2 more. The Pittsburgh style powerhouse was amazing. Call ahead for seating on weekends. Lastly, We'll be back. read more

I was skeptical because the reviews are terrible.. But my girls had summer reading coupons so I figured it would be worth a try. Our waitress Ashley was friendly and attentive. The bread was warm and yummy. My family had the boneless chicken wings and potato skins. I'm not a big fan of boneless wings but these were well seasoned and tasty . Potato skins are not my favs but the bit I tasted were ok.. I had eaten a late lunch and wasn't very hungry so I just got the chicken critters (tenders) and fries with a side salad. The chicken was pretty tasty. Seasoned and crispy. The garden salad was fresh and I really enjoyed it. 75 % of my food is going home with me so I will have a chicken tender salad for lunch in the morning. All in all.. It's not fine dining. It's a chain steakhouse . I have high expectations in terms of customer service. My standards were met. It was a pleasant dining experience. read more

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We ate here for the first time tonight. We took full advantage of the call ahead seating and we only had to wait 1 minute before being seated. Once we were seated the waitress explained that all their sides are made and prepared in house. The food was great for the most part. We ordered deep fried pickles as our appetizers. I've never had them before so I'm not sure if they are supposed to be extremely salty but they were. The dipping sauce that came with them was really nice! I ordered fried pork chops (YUMMY!) a house salad (which was huge!) and mashed potatoes as a side. My potatoes were just warm but they weren't bad. My husband ordered a New York Strip and he said it was delicious. Our friends ordered the shrimp over rice (said it was very good). For desert we the cheese cake (HUGE slice and very rich) and our friends ordered the brownie (HUGE!) with the biggest scoop of ice cream that I have ever seen. lol This restaurant is LOUD and not with music. I was disappointed by that. By the looks of their website, I expected some Waylon Jennings or Johnny Cash blaring from a Juke Box but the truth be told, the music is louder at Cracker Barrel. The restaurant is loud from everyone shouting over each other. There were a couple of "Yeehaws" from the waitresses but non of the dancing that I've heard other people talk about. read more

This was my first visit to a Texas roadhouse location for my friend's birthday dinner there was about 9 of us. We did call ahead seating and showed up at 4:30 right when they open, we waited for others but they were pretty much ready to sea us right away it wasn't too busy and filled up a bit later on during our meal. The service was amazing! Never had to ask for a refill, we were checked on all the time and bread kept coming to our table... as soon as we finished two baskets two more would be there. The bread was probably one of the best kinds I've had at a place, still hot, very tasty and the cinnamon butter was a different taste for me but very good too. Tried the onion blossom and it tasted very good, not the best one I've ever tasted for the price and quality it was great, 2 blossoms were enough for the whole table. I had a hard time making up my mind everything on the menu looked amazing, I love an attractive variety and the prices were all very decent. I got the 10 oz ribeye for $15 I got two sides with it so I got loaded mashed potatoes and a Cesar salad. The salad was not a side salad like I was expecting it was a full salad which makes the value of the meal that much better. It was perfectly dressed and tasted great. Not many steak places do a good salad. I was a bit disappointed by the potato side. It was served in a small cup and made it difficult to eat, the cheese and bacon were not hot and melty like I hoped just a cold topping on hot potatoes and not mixed in I expected a bit better but that was the only slight downfall of the experience. I'm a definite fan of any place that cuts a fresh steak on premises (they have a case showing them off) Overall it was one of the better dining experiences I've had and I want to come back here as often as possible to try other menu items. I highly recommend it, I would just get a different side next time. Overall if I could I'd give this review a 4.5 out of 5 read more

Man is this place packed ALL THE TIME. We tried going here once before and it was an hour wait for two people, at 5:30 pm. We got smart the next time and went around 4:45, a little early but we tried to beat the crowd. Well we still had a 20 minute wait. Inside this place is really nice. Decorated in the theme everywhere. The only thing I don't like is the peanut shells... EVERYWHERE. I know its kind of their thing, but its really kind of annoying to walk to your table and dodge peanut shells. Just makes it feel dirty. We got the blooming onion appetizer which was REALLY good and huge. We took home half of it after pigging out on it. For dinner, I got their signature steak which is the Bone-In Ribeye. It is one of their pricier steaks, but I figured go big or go home right? Well that is probably the reason I didn't give it a more favorable rating. I was not impressed with the steak I got. It was cooked just as I asked but the flavor just wasn't there.. especially for their "most flavorful steak." I also added onions to my steak, which was an extra buck or two, and it was not worth it. The onions were barely cooked and covered in oil. My wife got the NY strip steak, which was really good. It was more to my liking. Hers was also cooked perfectly . She really liked their drink menu. They don't skimp on the alcohol. While you're there you will probably see line dancing and other things that make the experience. The wait staff runs around like crazy and there's about 400 of them. Maybe I ordered the wrong steak, but regardless, I wouldn't see myself going back just because of the crowds. It is in a good location with a big parking lot for the demand but I just don't want to deal with it. I guess you can't fault a place for being busy though right? read more

On October 26th my family and I chose to celebrate my moms birthday at Texas Roadhouse!! We had an awesome time and a week later I'm still thinking about how amazing our server Icess was! We originally got a table, ordered appetizers & then found out 4 more people were coming. Within minutes our server was on top of it, she got us moved and situated with no complaints. She was relatable, polite, outgoing and most of all she did everything with a smile. Good service like that is hard to come by (: I gave it a 4/5 because my steak was a bit undercooked. read more

Ate here several times food is consistently good! We had an excellent dinner tonight and the service was fantastic. Our servers name was Icess and she was great, totally recommend her!!!! read more

We've carried out numerous times during Covid. Appreciated their carry out set up. However, more recently, service is slipping. Each time we carry out, our order is missing something read more

We like this place but 2 days in a row the hostess has grossly mismanaged wait times. If they tell you a time expect double. We left after our initial time had lapsed and was told the same time again. Horrible. Also forget about trying to use the website wait list. We tried to use that as well and the time told to come doesn't count and showing up is like that online waitlist didn't exist. We know this because we still got a txt msg saying table was ready after the 2nd wait time update lasped. read more

Pretty good food. Nothing to write home about. Shrimp were well seasoned and the rice was too. But I've definitely eaten better.

We enjoyed shrimp, a NY strip, mashed potatoes and vegetables. It was all served at the correct temps, came with rolls and all the shelled roasted peanuts one can eat. The restaurant is clean and there is plenty of off street parking. The service is good too! read more

Good has greatly declined. Extremely salty and not cooked as ordered. Disappointment.

Have eaten here 4 times now. The service was great each time. The food is delicious, and they do know how to cook a steak. Even my finicky dad loved his grilled pork chops. My steak was overcooked (medium well instead of rare) and the server took it right back to be redone. The manager brought the fresh steak out and apologized. Best of all they offer a military discount. This is a place we will keep coming back too. read more

My cup was dirty and the food was burnt..for 3 people in the whole restaurant they should've done better..not to mention the wait for the food was 30 minutes read more

This place is still good, but it is rare (pun intended) that they have my favorite meal available. We arrived before 5:00PM for our last 3 visits, and I ordered the Prime Rib. All three times we were told they were sold out for the day. If Prime Rib is that popular, MAKE MORE PRIME RIB. read more

Service is excellent, I don't think I've had such good service ever. Food was cooked right, and was amazing. Server and manager we're around to check to see if all was well. Best Texas Roadhouse I've been in so far. read more

This place has superb customer service, cold beer and great food. I highly recommend visiting this location if you want great food and a great experience!! read more

We had a reservation at 3:30 and we were forced to wait atleast 40 minutes. They then ended up giving our table away to someone else. No communication given by the hostess. Absolutely rediculous. I'll be taking my business elsewhere next time. read more

The food is great but the restaurant is SO cold! My parents actually had to leave because it was so chilly. In my experience the servers are very good but the management is lacking. When we asked about the restaurant temperature we were told that a lot of people had complained and they were looking into making it warmer. They didn't! read more

Tried to order online- sorry Error communicating with this store. Tried to call and no one answered. Checked hrs and called back. Someone finally answered, transferred me to carry out, and I waited for someone to answer. Finally hung up and did not call back. Guess they didn't want the business! read more

Texas Roadhouse - Steakhouses Near Me - Fallston, Maryland

I have been to this Texas Roadhouse numerous times with good service and food. However, I can't say the same for my visit on Valentine's Day. The meat (chicken and steaks) were served room temperature - sides (potatoes) were fine. Our apologetic server called the manager to our table. He took all of our food back to the kitchen only to put the the meat we had eaten off of back on the grill (where everyone else's food would be cooked, too) in an attempt to reheat it. He told us this is what he had done when he returned the same lukewarm meat to our table, claiming it had been re-heated. It had not. Re-heating partially consumed food on a grill where other customers' food will be prepared seems like a health hazard that I will call to the attention of my local health department. After this, I would avoid this restaurant - I know I've made my last trip there. read more

The smokehouse burger was excellent. I eat burgers just about everywhere I go and Texas Roadhouse has one of the best. It was huge, cheesy, cooked perfect (medium), and the lettuce and tomato were crisp. After a hard day at work a cold beer tastes so good. Well tonight at TR the beer was super cold wrapping up the day perfectly. Our server was patient as we got situated, was well organized, attentive and when the kids started getting restless, she was quick with the bill. We'll most certainly be back. read more

My mom and I went to visit this location today. It was her first time and my second. From the time we walked in the door we were greeted and treated very kindly! The hostess informed us that our wait time would be 15-20 minutes but it ended up only being 10, which was great! Especially considering the fact we arrived right before 5p.m. As some of you may know that's the ideal dinner time for most families. As soon as we were seated our waitress came right over and took our drink orders. Within the next 5 min she came right back prepared to take our appetizer and entrees orders. This was perfect because we were definitely starving! The food came out quickly and our waitress checked on us several times to make sure we were doing okay and enjoying our food. Overall I really enjoyed my visit, just didn't like the peanut shells on the floor but I guess all of the locations are like this lol read more

Very clean!!! Fast to be sat, everyone was wearing a mask. Very delicious prime rib prepared perfectly medium. Server was very courteous and professional. Definitely recommend during the pandemic. read more

This 5 star review is strictly for the server we had tonight. His name is Matt. There are 3 types of waiters / waitresses. Those who hate their job and show it. Those who like their job and attempt to like it. Those who really love their job and make sure their customers feel that love. Matt is that guy. Kudos to Texas Roadhouse for finding, and keeping such talent. read more

We expected it to be busy, it was a Saturday. Instead of the 45 minute wait as we were first told, it turn into a 90 minute wait. This should have been our first clue this was not going to be a good experience. The second clue was walking past the kitchen and seeing plates of food stacked up waiting for pickup. That was not a good sign. The third clue was waiting over 40 minutes to get our food and when it did arrive it was all cold. Probably from sitting on the counter for so long. We wanted to send it back but we had already been here for 3 hours and could not take anymore it was very disappointing . As a veteran I do salute them for their support for those who have served. Thank You read more

The service was so great. There was a short delay in my to-go order and the manager came out to speak to me directly and rectified the issue in a very satisfactory way. Complications and delays are easily expected in these times, and the kindness and care from this team was well appreciated. read more

I love the food and went there alot more when my child worked there 305 discount. One Momday her name was not on the list to work when she called nobody knew why they would call back. This happened 3 times On the last time she was told all i know is you dont work here any more by here manager.Well as a Mother that didnt sit well with me so we went to eat there and the BIG boss was there and he said she was NOT fired but taken off the floor because she had a DULL face.She was a busser She cleaned off tables so call me Monday and she did GUESS WHAT Monday he was off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am calling Corporate in Kentucky Now I feel better read more

Called ahead. Still had to wait over our specified time. Seated at table close to bar and waiting area. Grand central station. People would congregate around our table. Waiting customers stared at us the entire while we ate. Not a very good selection of appetizers. Fried pickles were so salty they were inedible. Mashed potatoes portion very small and cold. Side of carrots undercooked--hard. Our steaks probably would have been pretty good if not so salty. Rolls were ok. I didn't really like the cinnamon butter for dinner meal. Positive: Waitress very nice. This place has nothing on Outback. We will continue patronizing Outback. Food and service much better there. read more

This is one of my favorite restaurants but not tonight. My husband and I had a thought at the last minute...let's get a steak for dinner. Bad thought, we arrived at 9:15 thinking the crowd should be gone...NOT! The rolls were good as always but Everything went down hill after. Our waitress was nice but rushed, the drinks came but it was a while before the fried pickles came out, so long that a manager came to us and apologize for any inconvenience. I ordered the 10oz. Ft. Worth ribeye medium with mushrooms & onions 2 sides. I received a NY Strip steak med/rare and raw onions. I think if you are a steak house you should know the different cuts of steak. My waitress says..."I put it in as the ribeye so it has to be that"...NOT! She has the "guy" come to tell me it was a ribeye(I don't know who he was...cook/manager idk). I'm no steak connoisseur but I know what I know and I know what cut of steak I like and that was Not a RIBEYE! read more

I am currently sitting in this place and the only thing good is our server, Mindy. The management (David) is LESS THAN accommodating! I ordered the "Combo Appetizer" and asked that the Rattle Snake Bites be substituted with Boneless Wings. The order comes out and there was literally 4 tiny pieces of chicken and EIGHT Potato Skins!! A manager came out and said, "let me see what I can do. There will be an up charge to add more chicken." Really???? The potato skins alone are $7.00, why would I pay $11.00 for the skins and 4 tiny pieces of chicken???? If I could select ZERO STARS for this place, I would!!! Never again will I come here! #thisplacesucksass #customerleftpissedoff #neveragain read more

The food is average, never had anything great nor bad. But the experience is damaged by the absurd waits for a table as well as for every stage of service. The staff can't handle the flood, and management can't figure out how to help them. Annoying. read more

This is by far the worst restaurant I've ever been too. It's a treadmill. Met the owner tonight after they screwed up my order on Mother's Day for my wife. Place has the worst service of all time. Owner could care less. Pump em in and pump em out. Avoid at all costs. Rather get a hotdog from WAWA. They are nicer !!! read more

Met manager Tyler...very nice! Cait was adorable, and very patient with our several request. Her service was excellent. Thank you for the delicious food, and wonderful dining experience ( even barbecue sauce on the side was heated up)! Our family will definitely be back!!! read more

Food was okay but really hard to mess up a steak anyway. Service was not very good, felt like a bunch of sad high school students who hate the fact that Mom and dad are making them work during their summer break. Seriously though, like a bunch of zombies walking around with a 'I love my job' t-shirts...ironic. Go to outback in Bel Air instead. Just as good a steak but better vibe in my opinion. read more

Texas Roadhouse - I love my job t-shirts. It's definitely Opposite Day around here because they act like they hate their job. - Steakhouses Near Me - Fallston, Maryland