Service was not very good today eat here many times and service is usually pretty good but not today food was good but service thumbs down. read more

Texas Roadhouse - Waiting for food got salad - Steakhouses Near Me - Goodyear, Arizona

Consistently good. For a chain restaurant this place rocks! Rolls and house butter are to die for. Steak always perfectly cooked and well seasoned. Love the quality, service and consistency read more

We had the WORST experience Saturday night. We ordered a family pack and were told our order would be ready at 6:45pm. We went there at 6:30 to be a little early. We were greeted by a younger man directing everyone to which part of the parking lot to go if you ordered online or called in. There was quite a bit of vehicles in the parking lot waiting. We got to our spot and a girl came and wrote down our name and said someone would bring it out when it was done. Fast forward to 40 mins and we started noticing cars were getting their food and leaving. But we also noticed cars that pulled up way after us were getting their food before us, after being there almost an hour!! They came out a total of three times asking what the name was on the order. We eventually got our food around 7:50PM. They also told us that they ran out of bread for the night, which was one of the big reasons why we wanted Texas Roadhouse, we were craving their bread!! But wait, it gets worse! We got home (we live right around the corner) and got to unpacking our food. Not one piece of food was warm! I had a feeling it was sitting there for a while, I shouldn't have to re-heat food up that I just ordered, one of the main reasons to order take out it to not have to hassle with cooking!! Very disappointed after spending almost $70 on dinner and not being able to enjoy it. read more

We visited the Texas Roadhouse in Goodyear, AZ. We were told there would be a wait of 10-20 minutes, it was actually less than that. Although it was quite cold in there, it wasn't enough to detract from the experience. We love the warm bread and the peanuts. The time to order and receive our drinks, salad and dinner was minimal. The waiter, Paul, was fantastic. He got everything right. We were impressed that he was professional without having to write anything down. Although we have yet to get the steak cooked medium well, everything else was perfect. The salmon and baked potatoes are delicious every time. My husband and I really just wanted to thank Paul for his outstanding service, his warm and welcoming personality and his attention to detail. Texas Roadhouse must be doing something right to hire and retain someone like Paul. He is the reason we are rating this experience 5 stars. read more

Get ready for 'welcome to the Texas roadhouse' music and wonderful food! One time we were sat in a booth with a broken bench that was extremely uncomfortable the entire visit. Management even came and apologized, but why wasn't it fixed in the first place? Food was great regardless! read more

I love this place. I love the food, the chaos of the place is great. I love steak too, so I am biased. I will always go back.

Love their rolls, haven't had a bad experience with any of the waiters/waitresses yet. Although we did get one who just seemed to always forget about us, but we haven't seen him since that night so that's good. Their steaks are never any good, always either over cooked for what you asked, dry, no taste at all so you have to use steak sauce to get any flavor whatsoever and very, very, very chewy. We love coming here and just don't order the steak, everything else is good and tasty though. read more

Sweet amazing bread as you walk in, All you can eat peanuts! One of the best steaks, and the best service by waitress Samantha! What else can you ask for? First time here and def adding as a favorite read more

Fantastic service with very attentive bartenders. Great atmosphere, servers all work well together

Went out to celebrate ordered prime rib with shrimp I ordered my prime rib medium well come out HELLA RARE. The waiter took it back they brought it back the first piece I cut was HELLA WELL DONE. I cut through the rest of the prime rib and it was all pink still. I told the waiter and he said sorry the cook said it was a weird cut of meat didn't offer to switch it out for a better even cut of meat so I could get what I ordered NOTHING. Just that it is a weird piece WTH! Yea SUCKS! So my celebration dinner wasn't what I expected it to be! read more

Order something else besides steak. Cannot cook a medium steak even when butterflied. Blossom was good though.

Went on a Friday early in the afternoon and had a relatively short wait. One thing that struck us right off the bat was the lack of the signature peanuts. I understand why (COVID19) but wondered why the restaurant made no effort to provide small portions per diner to keep the tradition alive. To be honest, probably just looking for normalcy. Thing that was of primary concern was food temperature. Steak was cooked properly but lukewarm. Same was true of baked potato and grilled shrimp. Seems to be an issue at this location as it seems to happen frequently. Experience didn't quite live up to expectations and should probably be investigated by manager. read more

First of all, it was extremely loud, and the servers would stop whatever they were doing and dance when a certain song came on. At one point they blocked the whole walkway by the checkin area at front door, and we (including my 79 year old mother) had to just stand there to wait for them to finish to walk to restroom. I didn't remember this from our past visits, and wonder if it was because this was on a weekend. If we weren't really hungry, we actually may have left. Plus the fact my mother was visiting out of town and wanted to eat there. It was very hard to have a conversation, and I was worried my 79 year old mother would get uncomfortable. Although, my steak was overcooked, the food was enjoyable. read more

Would give it more stars but service wasnt very good. He was nice but took forever to get eating utensils, the ketchup bottle was empty and had to ask 2 different people, I asked server for butter which he never brought. Food was good, had the Salmon and hubby had a steak that was cooked perfect, he likes it "blue". There were 5 of us and had a good time but its very hard to have conversations because its so loud. read more

Food was very good. We came here for birthday. Steaks cooked perfectly. Great Sangria Margarita. Birthday girl sat on a saddle and they sang to her. read more

Seated much fast than was estimated. Server, Lisa was very attentive and nice. Excellent dining experience and food is always great here. Chicken portion was significantly smaller than Texas road house in Denver but still tasted graat read more

All I can say is Awesome! Our waiter ( Chris ) was excellent. The food was just what I ordered. All hostesses where great. Hands down, best steak house in a very long time. Thanks for the great experience. Tony L. read more

Arrived on a Friday night about 6:20pm. 35-45 minute wait. 6:56 seated. Kaitlyn our server. Waters out quickly. Salads, as well. Water was a little slow to be refilled. I was thirsty. The other two with me still had about a 1/4 glass left. Food out within 20 minutes of ordering the steaks (6oz filet, 6oz, sirloin, and NY strip) were cooked as ordered. Only noticeable issue was a small "bad" spot in my baked potato. I didn't say anything, just cut it out and ate the delicious remains. This not a quiet, romantic dining location so if you're looking for that don't bother. Non-stop country music (which can be requested through juke box at entrance) playing with the occasional line dance. Conversations tend to run loud cause of the open atmosphere and music. Overall a good dining experience and will return in the future. Side note: there is a poke stop! read more

We heard this place was good. We thought that it must be, because every time we tried to go, they were super-busy, so we would end up going somewhere else. Finally got in one Saturday (mid-afternoon) and we weren't impressed; the food was just blah. All that build-up for nothing. LOL! The people were nice though. :) read more

Great appetizer (rattlesnake bikes, wings and potato skins). Great ribeye (10oz). Amazing drinks (cowboy and hurricane margarita). Great service. Im a longhorn fan but i think Texas Roadhouse has become my favorite steak place from this one visit. I really enjoyed it read more

I told myself that I was not going to write a bad review for the night that my boyfriend and I had a couple of nights ago, so I won't. I will still frequent Texas Roadhouse, but I would like to offer some advice for the staff. Unfortunately, Google informed us that on Sunday the closing hour was at 10. When we showed up at 9, we found out it was 9:30 instead. Being a server, I know how terrible that feeling is when people come in so close to closing. Instead of making us feel welcome regardless of the time we arrived, the hostess gave us the worst attitude that the face of a restaurant could give us. Not cool.. Our server was sweet and took our order, but failed to realize (our fault as well) that we did not have silverware after 10 minutes of us sitting there with salads. We failed multiple times to get the attention of any other waitstaff. It was really busy, so I understand. Things got worse when my medium-rare steak came out completely bloody, like they just cut it off the cow (lol). They fixed it, and offered complimentary food and whatnot. I was no longer hungry at the point of receiving my fixed food.. Everyone was very accommodating, including the manager. I really appreciate the server being wholeheartedly sorry for our service. And... I understand the reality of people still in a restaurant when you are trying to close and do side work, but it is super super important to keep checking up on your tables so that they can actually eat, or even enjoy their food. We will come back! So no worries! Just work on some stuff please! :) read more

My family and I ate here on May 14. Service was good and our server was friendly. Food was good too, it's why we went here often. But this will be the last. Our bill was $83.09 and we put $11.91 for the tip. Which we thought was acceptable. So our total amount was $95.00. But for some reason someone thought that it wasn't enough. Our bank had cleared our account for exactly $100. Who has the right to alter the receipt and give themselves an extra $5. What if that's all we had in our account, then we would have had an overdraft. How is this fair? We as customers have the right to put whatever we want as a tip, whether it be $1 or $20. May the tip be 5%, 10%, 15% or 20%, the restaurant had no right to take extra from what we put in there. So watch out when you pay with your debit/credit card, they will take more than what you give them. You just lost yourself a regular customer and I will spread the word to my friends and family. read more

I couldn't believe how busy this place was on a weekday. Got seated quickly with Bread when we sat down. Loved that! Food was great. Service top notch. read more

We had April tonight the service was AMAZING tentative funny sweet beautiful girl! We are visiting from California celebrating our moms 50th! She made the nighT so special best service I've ever had anywhere Kudos April! You rock read more

This is my go to place when I want to have a great steak. I really enjoy the ambience and the fact that I can go with the family and the kids can stay busy with their coloring menus, peanuts and bread. The western themed decor and country music that's always playing is fun too. I definitely recommend the porterhouse t-bone with their loaded mashed potatoes!! It's just an overall casual great place to go for any occasion. read more

Let start by saying we knew our wait for a table would be about 1 hour, and we were ok with that. However, we did not think our wait for our food after we ordered it would be over 30 minutes. To top it off, when our food did arrive, all 5 orders were lukewarm at best. The manager did come, right before our ordered arrived to apologize for the delay. I was very disappointed by the entire experience. read more

Always forgets our ranch and bacon bits! We order from this location when the one on 75th and Thomas is busy, and they always forget to put the bacon bits we pay for on our salads or sides. They never include extra ranch that was specifically asked for. Today's order they also gave us 2 things of mushrooms instead of the one order of mushrooms and 2 orders of onions we asked for for the steaks. Food was cold but it was a to go order so that's understandable. But when we placed the order we were not given a pick up time or ETA for the food. So we waited 30 minutes to pick up because that's usually the standard. I believe that contributes to the food being cold. When I called to speak with a manager she first sounded glad to help but as I spoke with her, her tone changed quickly as though she was tired of speaking with me. She said she would email me a free app coupon to balance their mistakes. Overall was not pleased at the experience with our to go order, nor the experience with the manager as she seemed to make an excuse for their lack of preparation. read more

Honestly, I'm starting to think Roadhouse gives their badly cut steaks to their to-go customers as they're less likely to mention it seeing that it means returning to the restaurant. 9/10 times we order to-go someone in my order is given a 90% inedible steak. Stick to dinning in so that you can get it fixed, and don't lose out on a meal that you paid for because they can't seem to cut steak correctly. read more

My fiancé and I came in for a good dinner and we had Nevin as a server! We love this place but this server made it that much better! We always enjoy our food here, but having a great server as well is always a plus. He made sure to check on us never went without anything we needed. Outgoing and personable, we will ask for him next time we come in! Such a great experience. read more

Great value and staff. They don't always the the order right, and sometimes will overcook a steak...but they will always make it right and or replace for no charge. We look forward to our visits to the Roadhouse! And of course, the bread and honey butter is the absolute BEST!!! read more

This place had been good the other times I was here. The wait time is always ridiculous, its really not good enough to justify that long of a wait. I had to meet co workers here for a business dinner, I thought I would try the "fall of the bone" ribs that the menu advertised. When something is cremated, it usually does fall of the bone, they were way overcooked, and I have never been one to send food back, so glad I wasn't paying this time. The rolls and butter, and peanuts were good though. read more

Do not go there for take out its horrible!!! All the condiments and sides are separate. For example if I ordered smothered chicken with cheese mushrooms and onions on top all the toppings were in a different container soo not really "smothered" . We got a bacon burger and again everything was separate literally!! The bun, the meat and all the condiments. On top of all this they said our order wld b ready at 750p we waited til 830 b4 it was ready! This was the location in Goodyear,Az on Estrella pkwy read more

We have been to roadhouse so many times and always had a great experience. The food was excellent as always and the sangria is out of this world. We have had many servers,one nicer then the other and excellent at there job,but today we had one that far exceeds the others in service but outshines in personality and making you feel so at home and like we've been friends forever,She made us laugh especially when my husband ordered a sangria and she asked him for I.D. he is 74 years old and we never laughed so hard ever with any server. She is pricelss and I will ask for her everytime I come and hope she's on. She deserves something special from Roadhouse if anyone cares as I do.She stays in my highest regard.Loved my food and server experience. She is gabrielle { GABBY } Thank You Honey,Violet Schwartz,Buckeye read more

DOMINIKKA. MVP!!!!!! Blown away with the service and food here at the roadhouse. If you're lucky enough to meet Domonikka she will make you feel like family. Thanks for the AMAZING service. read more

Going to be seated but floor around table dirty needed to be cleaned, seats ripped in several booths, a lot of things in there need to be addressed, first impressions important. Food ok. read more

Doesn't take anyother check in besides it's own app. It's always way to loud in the restaurant, Everyone crowds the check in area, and they never cook the steak proper. Medium means medium not medium well.. read more

If I could leave zero stars, I would! I took my sister and her family of 5 out for a nice dinner at this location to celebrate the New Year. My sister and I decided to share the $21+ Ribeye. It was delicious up until she was taking her last bite and found a HAIR soaked in the juice of the steak. Absolutely disgusting! Teresa, the manager, said the 20% off our receipt and the Ribeye comp was sufficient. She even went as far to say that, "its human error, your food poisoning should last only 24hrs. I'm sorry, what else do you want me to do?" I expressed that I was feeling nauseas and would probably be puking all night long. To top it off, the bread basket had remains of melted cheese and salad from the previous patrons. The waiter, Paul, was not phased. And not to mention, my sister and her family go there once a month! I'm never going back! read more

Not one to return to in my book. Food is meh. I had ribs and they were very tender but charred in places. The barbecue sauce was meh. Free rolls with cinnamon butter were also meh. I didn't care about the free peanuts. I thought the snake bites (jalapeno poppers) tasted good.... There were screaming babies and toddlers, and obnoxiously loud country music. I've lived in Texas, and I never experienced a place like this in Texas. I might have enjoyed the ambiance more if I was very inebriated. When I sat down, it was at a portion of table that was dirty from a prior diner. I then got a plate (for the complimentary rolls) that had what looked like old cheese stuck to it. It took forever for our drinks to come...then it took forever for our order to be taken. It took 45 minutes to get our food from when we ordered it. ---In a nicer setting, this wouldn't have bothered me. All in our large party agreed we would not return per the noise level. They made a mistake with one of our party's meals, and it took awhile to get the right meal. Any time something was needed, it took what I thought was a surprising amount of time to rectify. Our server was personable. We attempted to call ahead (they don't take reservations)...and were put on hold for a long time and then hung up on...We finally got through to someone 45 minutes later. She had trouble hearing us (I think as the restaurant is so loud). We had to wait another 45 minutes after arrival. This place is busy. I don't really get the interest/fuss about it. read more

This place is fun and has Great Ribs they are tasty and melt off the bone! We had the sweet potato side with marshmallows and it was delicious!! We went here on Black Friday for dinner and it was packed but well worth the 40 min wait! We didn't have reservations so would recommend them next time. Our server Brittany was excellent and kept our drinks refilled without asking her. We will go back again for sure. read more

Service was on point! No wait, smiles, menue suggestions...just very comfortable and friendly. Dee was our bartender, She was super awesome...thank you for making our 27th anniversary even better! read more