Update: We were sent a barcode for free dozen rolls for eat in only (we only do take out just the same as the night of the incident and for the past year during Covid) excluding gratuity and taxes....oh wait, aren't those free already? LOL. AND no credit card credit for the rolls not included as the manager promised....Dang it, I expected 42 cents credit by now. LOL Hit or Miss with this place in Monument, Colorado. Last night, we ordered two steak dinners for pick up. At time of arrival there were not any rolls prepared (6:50 pm). We waited the requisite 7 minutes and at 10 minutes walked back insides since the pick up people did not bring them out to the car. At that time, the guy at pick up said they were already distributed to others, but we could wait another 7 minutes for rolls. We said the steaks and meals are getting cold and his response was "yeah". How prophetic. We couldn't keep waiting for 10 minute intervals indefinitely. We left. After submitting a complaint, we received a call on VM at 9:30 pm from the manager of the store stating we would receive a credit for the rolls that were not provided. How much could that amount be when you are allotted two per meal for take out (so four rolls total) and unlimited if you eat at a table. It gave us a laugh, triggered this review due to the shear stupidity that was rampant last night from the "yeah" at the pick area to the manager with a roll credit which we anxiously anticipate, LOL. Lack of leadership from the top down is probably the root cause since a "roll credit" seems to make sense to the manager. We supported them almost weekly during Covid when they couldn't be open and now they are back to their shitty service just like before Covid. We don't recommend. read more

We usually like Texas Roadhouse this one had a little bit to be desired my steak with streamy tiny and look like it was the last of the meat I ended up giving the rest to my dog the potato was not cooked properly and even the buns we usually like with the honey butter were not done enough either I understand these times are crazy but the food should not be affected this much. read more

It's sad. This place used to be good. We've been coming to this location for over five years The last two visits made it clear that the kitchen and waitstaff management have completely fallen off the rails. On our previous visit I was brought mushrooms that were black THROUGH and slimy. Like, how do you as a server put that in front of someone? How did any one in the kitchen think that was acceptable? This visit, our steaks were completely wrong. Medium for rare and well for medium and they were both at least 2oz light. It used to be when your steak was messed up - a manager would come out with the corrected meal and you can bet it was right when then they did. Not this time, no manager and big plates with just the steak, no sides. Clearly no one cares here anymore. We won't be back again. read more

I never rate chains but I must say these folks have stepped up to the plate during covid! They have made ordering out simple and efficient - which I can appreciate. I am loving companies that pivot and adapt during these changing times and I am happy to give them my money each week! Yum! read more

Oh Texas Road House... A favorite! We go for every special event, very much a go to. Last night was one of the worst experience we have ever had.. The hostess was horrible just plain rude. When we told the manger she tried to be nice but I have never been told why an employee is right.. Just wasn't a great conversation. OUR WAITER WAS AMAZING!!!! I WOULD GO BACK AND SIT IN CHANLERS SECTION!! He is the only reason our night was enjoyable and I will go back. It is hard to come back when you're first experience was the hostess but Chanler made it happen! I give him a 5 star! read more

This is absolutely the best place possible for big families: 1. Prices are affordable (kids eat for 99 cents on Mon.) which is one of the only reasons we come 2. Andy always walks around putting smiles in the kids (on Mondays which is kids night) 3. Very good healthy foods for all ages 4. Nice country 5. Beautiful decor 6. They are very environmentally friendly because they use cloth napkins BONUS: there is even a bar for parents to "escape" from there kids;) haha Conclusion: Texas Roadhouse is a thriller for all ages with healthy food options and amazing staff with managers that walk around asking if the food is alright all the time, which is our expectation at ANY restaurant! We will always come on Mondays :-) read more

As the owner of Drew's BBQ in Monument-a private residential establishment by invitation only, I know what it takes to cook and eat good food. We went on a whim last night and were pleasantly surprised. Having never lived in Texas, we had no idea if the aesthetic was relatively or non-relatively Texan but on the drive up, someone did pull onto the shoulder of the road so we could pass them. The menu was also good but could have used a dipping sauce as it had a dry papery plastic taste to it and mine was a bit chewy-possibly overcooked? Perhaps the menu would have tasted better if it had been served with a brisket side dish? Pros: My vegetarian salad was prepared expertly; my organic, vegan, non-decaf, skinny beer was served ice-cold; my non-gluten free bread rolls melted in my mouth and their soy/tofu substitute protein was expertly cooked. Loved the fact that their bartender was a bartender and not a mixologist and my coffee served with desert was NOT made by a card carrying Barista (also known as a Ph-D in Drama Education) Cons: They put meat in their chili and this will get ridden out of town on a rail at a vegetarian convention. That's like opening a Kosher deli and serving Hallal wine. Also, our server wasn't willing to hand feed me the complimentary peanuts provided at each table but service otherwise was very good. We will be back even though they don't have smoked tofu burnt ends or vegan brisket. Although the experience was almost excellent, like another reviewer (Beth C.) we were also hugely disappointed in this location. The location should have been closer to my home. read more

I recently moved to monument from Denver and have been here 2 times now. I don't usually care much for the big chain places like this but the food here is amazing. It's not only the best Texas Roadhouse I have ever been to but maybe one of the best restaurants in Colorado or the county. I'm telling you this place is fantastic. I'm no food critic, This is just my option. read more

Not only was the first order wrong, then 35 minutes later the second order was wrong. Love how Kaityln , manager in the beige cardigan, says I don't have any idea about your first order to know this order is wrong. Brings over another manager. Free app card given. Keep it. Won't be back with such a débâclé. Terrible service. Extremely over salted. Makes sense why there was barely any wait. read more

Weirdly enough I live in TX but ordered food while visiting in Colorado . I've used their services twice in May during two separate visits and both times the food was delicious and received no complaints from family about the food. I love having to not get out of my car and they don't have you waiting once you arrive. I love the app to notify of arrival! Would recommend to others! read more

Chains are chains. Good food, not great. Consistent quality. Affordable prices. Well trained servers. We've eaten here several times when visiting relatives in the area. The menu should satisfy every diner. In fact, I give TRH a nod above most national chains. On this recent visit my wife and both had the half smoked chicken. I gave her my white meat; she gave me her dark. (We have a symbiotic marriage as you can see.) our sides were sweet potatoes (both), green beans (her) and Caesar salad (me). All good. Always an ample selection of draught beers. Thoroughly enjoyed my Goose Island IPA. Special shout-out to our server, Lauren! Two full meals for 34 bucks. Not bad. My only knock? Turn down the music. Easy to recommend if you're in the area. read more

Wasn't very impressed with this place at all. Normally I love Texas Roadhouse and this one just wasn't a vibe. Our waitress was Jazmyn, It felt like she just wanted us rushed out the door as quick as she could to start with. But we got sat in between two tables, which logically made no sense with covid existing. What happened to social distance? It was uncomfortable where we were positioned. Above all I found a blonde hair in my butter for rolls and last time I checked I ain't blonde. My burger was even served wrong I had to pick things off the burger even though I asked for them not to be on there, Jazmyn even came over to double check what I had said and it still came wrong. Super Disappointed. read more

Great food horrible service by Ashlee rushed service we had just gotten our food and she already asked us to box up our mean as we're just starting to enjoy it. She also didn't celebrate our birthday as we asked. Would not recommend there's lots of Texas Roadhouse I suggest one of the many other ones. read more

We are from Texas and this location reminds me of the location in Fort Worth. The staff was nice. We arrived for the early bird dinner discount, which is a nice perk. The food came out in a reasonable time. Mind you, it's no five star expensive steakhouse in downtown Denver, but it's good and I'd go back when I'm in the mood for that type of food because it's affordable, conveniently located and edible. I ordered the sirloin, mashed potatoes and steamed veggies. Analways, enjoyed the sweet bread slathered with cinnamon butter. read more

Texas Roadhouse - Steakhouses Near Me - Monument, Colorado

I'm empathetic of all restaurants struggle at this time which is why I added an extra star. Also I have been to this restaurant in the past and it's been decent. Tonight was ridiculous. The hostess said the wait would be 25-30 minutes. We waited an hour. I ordered a filet medium rare and my friend ordered a ribeye rare. My filet arrived incredibly rare and my friend ribeye arrived medium rare. I can't eat rare meat so we told the waitress about the mix up. The manager then came over and said she would fix the mix up and give us both new steaks. My second filet arrived even more rare. Sent a picture to my boyfriend who is a professionally trained chef. He replied that it was medium raw and that they cooked it way too fast. My friends second steak was Pittsburgh style which is not what she asked for. Needless to say the steak ended up in the dog bowl. read more

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You can't go wrong here at Texas Roadhouse. Friendly with kids and the best steaks & chili! Always come back for more. read more

Texas Roadhouse - We always a great time @ Texas Roadhouse. Jessica & Haley are awesome gals. Steaks are fabulous here as well.as the Chilie. 5 - Steakhouses Near Me - Monument, Colorado

I have been to this Texas roadhouse for the last 10 years. Today's experience leaves a horrible taste in my mouth. I called our order in for pick up over an hour ago. Went to pick up our food and sat in the parking lot for 32 minutes with nobody knowing where our dinner was. Needless to say we left there with no dinner, a hangry diabetic husband, hungry kids and pretty upset. Worst customer service ever! read more

Our server Bri was wonderful. We had a great conversation through a delicious meal. Ribs fell right off the bone, yum!

Visited today 7/12/21 from California. What an amazing experience from the minute we walked in the door. Hannah greeted us with a friendliness and warmth that is so long overdue when you enter restaurants these days. Johnny seated us and had a genuine interest in our day. We ordered 4 combo meals consisting of two ribeyes, a sirloin, a filet, shrimp, and ribs. Everything was cooked to perfection and with great flavors. Even the salad was excellent and super fresh. The best part of our evening was our server, Wyatt. He was so welcoming and happy about being there to make our experience the best we have had in years. He ensured he was at our table, before we needed anything and was always checking on us. He had such a wonderful, refreshingly upbeat personality. The evening was pleasant and perfect because of the entire staff, including the chefs. We appreciated going out to eat and having everything and more. Thank you to the Texas Roadhouse group. read more

I've had the steaks and chicken entrées many times. They are consistently a good quality. You know exactly what to expect. They have a great selection of side dishes and again, all that I have tried are of good quality. As strange as it may sound, one of the stars of this place are the rolls with butter. I'm not exactly sure what type of butter this is, I'm guessing some sort of whipped honey butter with cinnamon, but these are outstanding. I have to be careful not to overdo things with these rolls every time I visit. The only slight negative is it seems portion size has recently gotten slightly smaller. Maybe it's because I've been doing carry out or, since I'm a recent transplant from Indiana, perhaps the portion sizes were larger back there. read more

Hugely disappointed in this location. I called and placed an order to go. I had to call 3 times!! I was transferred and hung up on. 3 times. I finally got in touch with someone who took my order...and was told that it would take 15-20 minutes. I was 1.5 miles away. Arrived at the restaurant precisely 20 minutes later. Waited. Waited. Waited. I was told they were almost done with my order. Then another girl told me they were boxing my order. I waited. Exaxtly 1 HOUR after placing my order, I was given my food and on my way. I got to the car and double checked everything. My entire order was COLD. Nothing was even warm!!?!?? 40 minutes of waiting in the restaurant for COLD food. Poor service. Worst managed location I have ever been to. read more

I love their rolls with butter there heven!If you have a penut or tree nut alergie then I wouldn't recomend going there

My boyfriend and I come here when we're too lazy to cook a meal. We always sit at the bar and get great service! Justin makes us his own margarita recipe which is soooo good! Definitely one of my favorite! read more

This place is always solid, excellent training, clean,and festive. Love the free roasted peanuts and the pick-your-own steak concept. For lunch I had a sirloin salad that excellent, with a blue cheese vinaigrette. The peach ice tea is lovely. Its a chain, but sometimes consistency while on the road is a very good thing. read more

Awesome place to go eat after going to the movies have large portions friendly staff very attentive Hot rolls cinnamon butter yum yum read more

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Burger OVER cooked. Everything else was just ok~ Manager offered a new burger, but I paid for the burnt one. Sadly, I really won't be back! read more

UPDATE - Ok - TR has always been one of my favorite places! But recently our family (7 of us) went to the Monument location. We called ahead and got a claim number for when we arrived. We were told, they weren't that busy and should be seated quickly. When we arrived about 15 minutes later, the restaurant was packed! We sat down and expected to be seated shortly because we had called in ahead ..... WE SAT THERE FOR AN HOUR AND A HALF. Oddly, several other large groups that came in after we did were quickly seated. We asked what the problem was - one response was the people at the table they wanted to seat us at wouldn't leave....we asked, can't you just put a chair at the end of another table? They said the tables were too high to do that: however, I've seem them do that frequently. After we finally asked for a 3rd time they finally seated us.....where ? At one of the tables they said was too high to be able to add a chair to. Although we live in the Springs, we have always enjoyed the Monument location. TR you really let us down this time! read more

Special occasion place to be! I've never had a bad dish at any of these restaurants -from Colorado Springs, CO to Fayetteville, NC! Our favorite dish is the sirloin with sautéed mushrooms, house salad/blue cheese dressing and steamed veggies. Daughters initially loved the chicken plates but now have mooved over to beef-sorry, I had to! Great for surprise guests from out of town, celebrations or just because you don't want to cook tonight. I would never complain, ever, at all! read more

Yeast rolls that are so good they could stop a zombie invasion! They can be ordered in dozens. Get them to go and they can sustain life for a couple days alone... I love to play a practical joke on anyone that comes to this hot spot with me. They have a great tradition on a birthday that is a must do for everyone! When you arrive, excuse yourself to the restroom to wash your hands. Before returning to your table, stop the waiter or waitress and tell them that your date or someone in your party is having a birthday. The best part about this prank is the birthday celebration that occurs here. They have a horse saddle mounted on a stool that they make the birthday victum ride while they sing happy birthday. It's AWESOME to catch someone who really hasn't aged a year. Have your phone ready for a quick pic because it's definitely black-mail material... read more

Fantastic steak and service for a fair price, highly recommend! One of our steaks came "over cooked" (it was actually perfect) and the staff brought us another for FREE. Awesome stuff. Dynamite fantastic. I have dreams about their bread and butter rolls. read more

First time in Colorado and first time at a Texas Roadhouse. Super friendly staff, amazing server (Lauren, 3 yrs of service and it shows), food is served quickly even if they are busy. We demolished the hot freshly made rolls as soon as we sat our butts in the booth. Made a good size dent in the bucket of peanuts. Gobbled down our salads, chili, chicken, hamburgers, baked and mashed potatoes, fresh veggies and green beans. Our beverages were always refilled, almost before we realized we wanted more. Their decaf coffee is even good. So yes, I guess I have to admit to being a new fan of this place. read more

We went here on a whim last night, and were pleasantly surprised. Having lived in Texas off and on for a very long period of time, the aesthetic was relatively Texan. The menu also was good (lacking brisket, but oh well), and Mondays are Kids' Night, so all kid appetizers are $.99 or $1.99 depending on what you choose. That's a hell of a deal! Pros: We were seated right away, the service was prompt and friendly, and they bent over backwards to make sure we were happy. The ribs were decent, fried pickles were tasty, and the kids were all happy with their food. The sides were good as well, especially the green beans (mmmm bacon). Cons: THEY PUT BEANS IN THEIR CHILI. This will get you ridden out of town on a rail in Texas. That's like opening a halal deli and serving matzos with a pork chop on them. No Texan will acknowledge anything with beans in it as chili. If you entered that into a chili contest they would refuse it, saying it was NOT chili. Just on the chili you cats need to get your act together and trash the beans. Also, the place desperately needed a sweeping, and our table was still sticky when we sat down. We'll go back, especially for kids' night. That's just too good a deal to pass up for the amount of food they serve. But wow you guys: it's a TEXAS Roadhouse, and there's BEANS in your chili. read more

Good service and excellent food! While the wait was longer that what we were told, we had an excellent waiter that kept the food coming. The appetizer combo was ridiculously small but other than that, salads tasted fresh, steaks were perfectly cooked (even though no size difference between the 6oz and the 8 oz) and side dishes were well prepared and a good Texas side. read more

My husband and I went to this restaurant today. The food was excellent and so was our waitress. I am giving one star because of the reception/ greeter gals. I was totally disgusted by the so called greeting we received from the gals at reception. They never looked up and acknowledged we where there. One gal even walked away. They where rude, unfeeling, and cared nothing about customer service. My husband and I seated ourselves. After about 10 minutes my husband got up and told the gals at reception we needed a waitress/waiter. When Kenzie arrived she was polite, attentive, and knew what great customer service is about. She could teach a lesson or two to those reception gals. Those gals are going to turn customers off with their horrible manners. Judge Judy says, " Beauty fades." Dumb is forever." Get that through your heads you rude and inconsiderate greeters! read more

TX Roadhouse has been one of our favorite places to eat for years now - the food is always great and the service as well. But here is what happened: we went to their store in Monument, CO today (Mothers Day) for a nice lunch. Just one HUGE complaint: upon entering the restaurant, as soon as we went through the doors we were greeted and bothered by two very annoying Mary Kay sales reps trying to sell stuff. What the heck is that all about???? Note to the Manager: VERY BAD idea as your customers come to your restaurant to enjoy a good meal and not being sold cosmetics!!! Maybe the Manager's wife is a Mary Kay sales rep herself otherwise I have no explanation for this BS. read more

The good thing is that this is the only steakhouse you can find in monument. The bath thing is that this is the only steakhouse you can find in monument. There are other unique restaurants that are nestled in the historic parts of monuments, but if you are near the shopping area where Walmart, calls, home depot, and other establishments, this Texas Roadhouse is operatively placed. A remarkable thing to point out about this location is they have to purple heart recipient parking spaces located near the front of the restaurant. I am active duty military, and seeing the signs is a fantastic feeling knowing that they cater to their military. I have only ordered to go from this restaurants but every time I do my order is correct. When I walk in the restaurant is very clean, the staff are very friendly, and some of the most professional workers I have met at a Texas Roadhouse. As the city grows this place will become popular indeed. read more

Texas Roadhouse - The only place I have seen that has Parking Spaces for Purple Heart recipients. - Steakhouses Near Me - Monument, Colorado

We were so happy to have dinner here. With partitions between booths, we felt like we were precovid but safe. Managers John and Jacob were great as well our server Breianna. Service was fast and food was hot. We are happy to find our weekly spot! read more

I personally think that Texas Roadhouse in general does steaks wonderfully. I have been to more expensive places and been more disappointed with the quality of the meat. This location in Monument is the best in El Paso county. Service is always great and the steak is usually (95%+ of the time) cooked right. My wife likes her steaks brown throughout and sometimes it is a little pink, but the staff is always friendly and accommodates by taking the steak back for a little more cooking time. Meanwhile, I love rare streak and I have never been disappointed. We eat here about 3 times a month, and I can't think of any instance where a manager didn't stop by the table to ask about the food and service. This shows that ownership and management care that their customers are happy. read more

Rating the food should probably be separate from the place itself. The place: Well, you know going in it's going to be staffed by people in their teens and early 20's supposedly to keep things "fresh". Not a knock against Roadhouse, just an observation. They are very friendly but after you go a few times, you sort of get tired of the fact that every server has to recite the same exact greeting, "Have you been here before? Have you tried are 'legendary' rolls?" The food: Everything is apparently 'legendary'. I once had baked chicken that still had blood coming out of it. The on-duty supervisor said that it's sometimes just a "vein" that has some blood in it. Huh? That said, they did make it right but you know, you could be at home hurling for the next 2-3 days with something like that. Overall it's okay in an area that doesn't have much. People who think it's "great" must not have been out in the world much i.e., they grew up on TV dinners and this is like a special occasion for them to go to Texas Roadhouse. read more

Most Texas Road houses are delicious and great service but this one was not. The service was slow and the food was inadequate. Lane our server barley checked our table and we waited for refils on our drinks for more than 10 minutes while waiting for our food. Our blooming onion came and it was near to impossible to eat from the amount of grease to the fact it was barley cut. My loaded sweet potato was a chared crisp. read more