The heavens have opened and blessed us! Praise be Mt. Juliet's Texas Roadhouse!! Okay, maybe that's blasphemy but hear me out. We moved to TN a few weeks ago from NC and I have been CRAVING Texas Roadhouse. However, the one that was closest to us in NC was atrocious, sinful, even. Orders were never ever correct, we ordered the seasoned rice (for take-out) and they literally put the microwave bag of seasoned rice in our bag (which is a fun fact that it's pre-packaged rice), and the final time (yes, we visited over 7 times for His good graces), I got food poisoning. So it's been almost a year since we've been to a Texas Roadhouse since the devil hired management there. Through it all, I wanted to try the chain again but somewhere else, because truth be told, I've never had issues at any other location except for that one. We did our typical take-out order: two chicken fried chicken meals both with seasoned rice (nix the bag), one baked potato, and one mashed potatoes, both with extra gravy. We also ordered 4 extra sides: Caesar salad, macaroni and cheese, fries, and a sweet potato. We also tried the Rattlesnake Bites for the first time, too. We picked up our order which immediately came out (I'm telling you, I have trauma from the last location...every time we did take out, they said it was ready and then we'd wait another 40 minutes just for stuff to be missing). The to-go guy was really nice and asked us if we needed anything else. He was super polite. You guys. Everything was in the bag! Everything was hot! They loaded us up with bread and that sweet sweet butter. Utensils were in there. It was all put in the bag nicely. You have no idea how refreshing this was to us! Mt. Juliet's Texas Roadhouse...I love you. I will look you in the eyes and tell you I love you. Thank you for healing these wounds. You fixed me. read more

Well shoot. Act I was really good here. We had a nice hostess and hot rolls. Hit our table right away. The grilled shrimp appetizer was delicious. Act II: I ordered salmon and asked for it to be no more than medium, but it was hard as a brick. My daughter ordered a stake, medium rare, but it was rare, and the fat on the side of the strip had not even kissed the grill. They also told her that her baked potato would be brought to her in a few minutes. That was not the case. We kept getting mixed messages from various people trying to fix our meal. Yes there's a potato, no there's no more potatoes. So basically we didn't really get to eat together because one or both of us was waiting on part of our meal the entire time. What's crazy to me is that we never saw a manager, there was no discount considered for a meal that took probably three times the amount of time we had planned on. One person said that my daughter would not be up charged for any new premium side that she chose since they were out of baked potatoes. And yet we were charged extra for what she ordered. A $70 meal where they don't cook the protein correct at a steakhouse is really crazy. Our server was pretty poor at communicating, and often absent when he was off doing birthday celebrations with people getting on the saddle. We love this chain, but this location we will not return. read more

My true rating would be 3.5 but we don't have that ability. It's an above average steakhouse with good prices. I had the 16oz ribeye and my friends had the filet. My medium rare was cooked correctly but my wife's filet came out rare and was supposed to be medium. We both had Caesar salad as one of our sides And it was crispy and fresh. I had the seasoned rice and it was just ok. The crew does a dance every 30 minutes or so. I find this irritating, especially when you're in your booth, trying to eat and they are right next to you, in your space. They seem to start gathering 10 minutes before their routine and standing around the middle of the restaurant. It's a tight squeeze in there as it is and this didn't help. The parking lot was packed and I saw a lot of cars in a spill over dirt lot. I'll return but I do wish some of the staff entertaining would happen less frequently. read more

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I was super excited all week to get an opportunity to go to Texas Roadhouse which had just opened in our area and I couldn't be more disappointed. To start, everything was great with the online check in, the fantastic waitress and obviously the rolls and butter. the salads came out and those were great. it went downhill from there. My wife and I ordered our steaks Medium. Hers came out medium rare first and shortly after mine was as well. We chalked it up, busy, not worried about it and they would fix it. My wife's came back and it was still RARE. Mine came back and again, raw. I got frustrated, several managers came over and apologized and at this point I just didn't even want the food. To make matters worse, a THIRD time my steak came back (mind you it was the same steak each time, not a new one) was cut and medium rare AGAIN. Yes, FIVE TIMES, steak was brought out and rare. To this point, I wanted out, didn't want anything at all. They took care of the bill (we ate salad) and I asked them to charge me so I could give a tip to our waitress. The multiple attempts to get it right was frustration considering it was a different manager and they were befuddled that this could happen. Again, I get being busy, it's opening weekend, but three times? It's completely frustrating all week to anticipate coming and for it to be a massive let down. read more

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Went here after a later than normal work day. Was super excited to check out the new location. While the experience wasn't the best, I have high hopes that it's just because it's newer and they need to work out the kinks. This is conveniently located with ample parking. Also has the PERFECT view of the sunset! First: I didn't put my name on the waitlist before I went in because I dined alone and didn't expect it to be as busy as it was on a Tuesday at 8pm. The host stand was VERY chaotic and there was lots of playing amongst th. I got a text prompting me to get head in. I went in and all backs were turned to me and other guest. I had to walk around to speak with someone who told me to go to stand by a number. I asked another young lady after 10 minutes how it worked. She spoke with me in a VERY condescending tone. She later apologized and we chatted about it. Very very very loud! I've been to a lot of TR but this one was very loud. My server was ok. I didn't catcher her name. Could've been a bit more attentive. The food was solid as always. My cocktail tasted and looked like it had been sitting a while so I didn't even capture it. I can't say I'll never go back but I'll give them time to get their flow going! read more

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For a newly opened spot, Texas Roadhouse is already hitting its stride. We stopped in to check it out and came away impressed. Kicked things off with an Old Fashioned, well-balanced, and a great start to the meal. I went with the steak and ribs combo, and it absolutely delivered. The steak was cooked perfectly tender and full of flavor while the ribs were fall-off-the-bone with that signature smoky BBQ goodness. Sides held their own too.. the corn was buttery and simple in the best way, and the Caesar salad was fresh and crisp. For a brand-new location, everything felt well-run and polished. Definitely a strong addition to the Mt. Juliet dining scene, and I'll be back soon. read more

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Food 3.5 stars Atmosphere 2 stars One of our newest stops in the area. WARNING: THIS PLACE IS LOUD. Hard to have a conversation with everyone trying to yell above the music and birthday announcements. Food is mostly above average. Rolls/butter is the big draw. House salad is bland and limited dressing options. Mashed potatoes are thick and lack flavor other than the gravy overflowing. Filet Medallions are the best, and I hear the grilled chicken is very good. They serve peanuts so allergy people be aware. read more

Was able to preview the best place to get a steak in Mt Juliet before it opens on April 6, 2026. And so glad I did! Been a big fan of this chain for nearly two decades and their newest restaurant is right in line with the high quality food and drink, high energy and excellent service that make Texas Roadhouse one of my favorite chains and places I know I can get an excellent steak. Had a Texas beer and their great hot & fresh bread while I waited for my meal, which only took about 10 minutes, and everything was piping hot. Had a Ribeye and it was the best steak I've had in a long while. Got their chili and a loaded baked potato for sides. All so tasty. G had the Ribeye and Shrimp and the shrimp were so tasty. While the shrimp were cooked to perfection, G's ribeye was more towards the medium-rare than the rare. (Which is a typical challenge for any steakhouse.) She loved here side salad and the fries, which her two sides. The restaurant is set up like others in the chain. As you come in, you can look at (and pick!) the steak you want cooked. We sat in the bar and compliments to Jess and the team on the bar staff service and entertainment. Like I wrote, high energy and a great time. Typically soft openings have something to critique. But I got nothing. G and I look forward to our next meal at this TR and perhaps we'll see you there! read more

The food is delicious and the price is unbeatable! Thankful to finally have a decent chain restaurant in MJ!

I've visited this location 3 times since they opened and all 3 time my stake was undercooked. I always ask for my stake to be cooked medium. The first two times my stake was medium rare, which is not too bad and I ate them and they were delicious, but the third time my stake was completely raw on the inside so I send it back, they took a good while to bring it back. And when it finally came back it was now well done and almost burnt on the outside. The service has always been great, and the food very good. They just need to learn to get the stakes right. read more

4 friends dined together. Only one had no complaints. The prime rib was ordered, to be cooked medium. It was served cold and raw as when it left the butcher. Another ordered country-fried sirloin, they received a country-fried chicken instead. Another ordered a baked sweet potato, it was so undercooked it was still crunchy. Everyone in the restaurant seemed to be celebrating a birthday so the servers were singing lustily the entire time. The noise level helped make the experience un-enjoyable. On leaving I told my wife to take a good look around because it would be the last time we would see it. read more

Tuesday afternoon for a party of 2. If yall go an have a large party look at waitlist on their website for wait times, open at 3 during the week an dang, they are busy. We both had their steaks an sides. Very enjoyable, cooked at right temperature. Here's where they are doing it right, if there is space at your table, they'll sit with you answer any questions an take your order, that's going the extra mile. read more

Do not try to buy alcohol at this location unless you have a drivers license or passport. Any other form of state issued ID will not work. They have already been to court over ABC license problems. Both steaks were not cooked properly. Other food items were missing toppings that were additional charges. read more

I would call it organized chaos, but it wasn't organized at all. So many staff members, and yet they all looked like they were running over each other. The place is plenty loud, but when they turn up the music for the line dancing mess, table conversation is not possible, and you just have to wait until they're done dancing to get service to resume. I get having a gimmick and all, but at the expense of service seems crazy. Our server was nice, and the food was mediocre at best. read more

First time at this location and the service was superb. Kennedy was attentive and really polite. Food and beverages were super quick. Overall great night. read more

Wonderful food and service. Brenda waited on us and she was a jewel. Love the early specials.

Worst customer service I have ever seen. I see why they only have a 3.4 rating. They think they can treat people anyway they want as their parking lot is full. They are new, and the way they treat people the new will wear off very soon. Don't even bother asking for a manager! He was the rudest person I have ever talked to anywhere about anything. People work too hard for their money to not be appreciated for where they choose to spend it. Got a lot to learn people!!!!!! I don't normally do reviews but today was too bad not to warn people. read more