We got seated right away, which was a great start. Our server was fantastic from beginning to end. They even brought out extra rolls (which are always a win), and my steak was cooked absolutely perfectly--honestly one of the best I've had in a while. I wish I would've taken a picture of mine, but here's the other steak at the table... and it looked just as good. Thanks Brayden! read more

Texas Roadhouse - Prime Rib - Barbeque Near Me - Pensacola, Florida

Worst service ever For starters they tell me 50-60 min wait It was a 2 hr wait I honestly think they forgot about me because I was a party of 1 When they check you in after the text they send you inside to wait with people standing on top of each other The one woman hostess wearing a construction vest and glasses is very rude The price you pay for food now days you expect to have better service read more

My wife and I recently dined here last night and, unfortunately, our experience was memorable for all the wrong reasons. Our server seemed completely checked out from the moment he approached the table. He appeared uninterested, lacked enthusiasm, and gave the impression that taking our order was more of an inconvenience than part of the job. After placing our order, the wait was noticeably longer than expected. My wife's meal was prepared incorrectly and had to be sent back, while my meal arrived overcooked. Things became even more awkward when it came time to pay. We paid with cash, and our server lingered near the table as if he was waiting to see exactly how much I was pulling from my wallet. He then walked away to another table before returning for the payment, told me how much change he would bring back, and left again. Despite the issues throughout the meal, my wife and I still left roughly a 20% tip because we understand that everyone can have an off night. However, our server grabbed the tip rather abruptly, walked away counting it, and my wife overheard him say, "ungrateful assholes." If that's what he considers ungrateful, I'd hate to see his reaction to an actual bad tip. I was prepared to address the situation with management, but my wife preferred not to make a scene. Her only comment was, "The next time we eat here, I don't want to sit in his section." Honestly, that sums up the experience perfectly. We enjoy this restaurant and hope this was simply an isolated incident, but the level of service and professionalism we experienced that evening was disappointing and well below what we expected. read more

Great place with great service! The warm rolls are to die for! I love their loaded baked potato!

Steak skewers were charred. Asked for med well Somebody carried their dog in. Maybe support animal. Not sure Ambiance- it was so loud in there, you couldn't hear yourself think Won't go back. I guess just not my cup of tea read more

I've been feeling under the weather lately so we decided to get Texas Roadhouse for dinner so I didn't have to cook. We picked Texas Roadhouse because we order here multiple times a year with no major issues. We ordered two porterhouse T-Bones meals, the tater skins appetizer, and a sweet potato loaded with honey cinnamon caramel sauce and toasted marshmallows, brown sugar, and butter and a extra side of rolls. I added the receipt so it could show our individual preferences for our meals. Tater skins: $9.99 6/10 They weren't bad but weren't great either. Would try again but maybe in the restaurant because they were lukewarm. Fresh baked bread with honey butter: $4.99 10/10 Delicious both the bread and the honey butter. My only complaint is the bag they put them in rips extremely easily and the bread gets squashed, taste wise though, perfection. Loaded sweet potato: $3.49 3/10 It didn't have everything on it and with it I asked for. And tasted like it was cooked in the microwave. Would not order again. Porterhouse T-Bones: $37.99 1/10 I order mine no pink and my husband ordered his medium. Both steaks were extremely rare, I ended up having to put our steaks in the oven to cook them, mine longer than my husband's steak of course but not something I wanted to have to do. Both steaks tasted unseasoned, which has never happened here before. Our sides with the meal were fine, I really loved the broccoli and how it was cooked. I would order from here again based on past experiences but if I have another experience like this one, I definitely won't be back. read more

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Checking in was a bit testing ! Our server Zack was very friendly & cool! Our food was good! Everything came out good the first time around! For the most part the restaurant was neat & clean! read more

Texas Roadhouse - Restaurant Decor - Barbeque Near Me - Pensacola, Florida

Yesterday, every detail was perfect. (It had been 2 years since I was at a Texas Roadhouse) The server was just right -absolutely the very best waitstaff I've seen in a while. AMALEE was her name. I got an 8 ounce sirloin that was cooked to perfection. The Caesar salad was perfect, crunchy Romaine lettuce and croutons. THANK YOU !! read more

Great service, food is consistent and quick. We like this location! The servers always seem to be happy and enjoy be there so that's always nice to see read more

Service was great! Ambiance was what you would expect from a Texas road house. I ate the 20oz bone in ribeye, this is always my go too. Was not the quality I have ate in the past. read more

Texas Roadhouse - Barbeque Near Me - Pensacola, Florida

I love this restaurant! My waitress was Bri & she was just amazing. I ordered Potato Skins & I had no idea that there was like a pound of cheese on them! Bri offered to remake them w/less cheese. She said everyone here loves cheese! I ate 3.5 rolls & now I'm too full to eat the Potato Skins so I got them to go. All the staff from beginning to end were just the sweetest staff ever! Cannot wait to come back for a stea read more

As usual, my wife and I stopped in for dinner before going to a birthday party. We ordered the early bird sirloin strip with sweet potato and salad. Everything was awesome but our steaks showed up a minute after our salad. The steak was prepared perfectly with amazing flavor. Truly enjoyed our dinner. read more

Texas Roadhouse - 6 oz sirloin strip with sweet potato and salad. - Barbeque Near Me - Pensacola, Florida

Incredible food and fast service! The hostess was super kind and asked us how our day was while she walked us to our table. It might not sound like a lot, but it stuck out to me and gave me a little glimmer of hope - that the world isn't all bad and that not everyone is robotic! There are still people who radiate kindness if you just open your eyes to them. Our server, Erin, was sweet, prompt and clearly a pro at this serving stuff! (I say that as a former waitress myself.) Wonderful experience and we'll definitely be coming back to this location! read more

Texas Roadhouse - Cheeseburger no LTO - Barbeque Near Me - Pensacola, Florida

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Texas Roadhouse was pretty good. The service was actually phenomenal. The hostess was super friendly, our server was attentive, and the manager came by to check on our meal. The buttered bread with cinnamon butter was so delicious. My Caesar salad was yummy and fresh. My husband's steak dinner was also very good. The only thing I didn't care for was my pulled pork sandwich. I don't think that was their strong point on the menu. I'd get something different next time. I'd definitely visit again. read more

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Waitress was polite and could read the room. Food was phenomenal! It was a little loud but it was worth it for the steak.

The waitress Bobby was rude, steaks were not cooked right , felt like we were being rushed and make us feel like the buttheads for having to ask for stuff they did wrong. However I did like the bread and the decor. read more

We love Texas Roadhouse. It has my favorite ceasar salad. Its not "fishy" in flavor! We always order a specific ribeye and (if they have it) the prime rib. Sadly if you go too late in the evening, they will sell out of prime rib. The drinks are always great (margs) and the staff is always 100% friendly and attentive. Plus, its easy to book a reservation or make a to-go order on their app. read more

Terri was a w server. She came to the table extremely friendly! Once i got my steak i realized it was not what I was wanting and she happily helped me choose a new steak and had it remade. I go here once a month and always love the service and atmospher! read more

We usually get really amazing service here, but today was even better than ever! Our server, Brady, did an excellent job with telling us our options (we were using the Veteran's Day vouchers), getting us drinks before we even had to ask, making sure that my Mother's burger was cooked to her liking, checking in on us, and more! He truly made it an extraordinary time! read more

Friendly staff, great hot food, service was outstanding and quick, manager on duty checked on us

I love this place! I was very skeptical going into this chain restaurant because I kept hearing mixed reviews but I honestly thought the food was great! Appetizers plate: 3/5 fried pickles were bomb but pass on those cheese balls Rolls were excellent! 5/5 Ribs 5/5 fall apart in your mouth and super tender. Husband liked the steak too. 4/5 wasn't medium rare like he ordered but still good! Pulled pork 5/5 FANTASTIC!! Will I come back? YES. read more

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Only giving a 5 star because the server was excellent. The food on the other hand was terrible. Ordered the churrasco steak which was not cooked correctly, so tough I could re-sold my shoes with it. The cook staff apparently had no idea how to cook this type of steak! read more

When small roll plates were placed on the table. Lifted top plate and found part of a salad (not a small amount) still stuck on the plate below. Makes you wonder what the rest of the plates you are served on are like. Food is good. No problem with the servers, they all work very hard and take good care of the customers. Long wait lines, but understandable with the volume of people. No use to make reservations, it is first come - first served only. Doubt I will be back. read more

Arrived just as they were opening at 1530. Waited in line outside for the doors to be unlocked. Had about a 10 minute wait for our table. Once seated our server was very attentive and made sure we had everything we needed. So we shared the Rattlesnake Bites with Cajun Ranch, which set the perfect stage our meal. I was craving Steak, so I ordered the 8oz. Filet Med Rare with sautéed mushrooms and onions. A cup of chili side and I gave my baked potato to my wife. Outstanding Filet, perfect Med Rare. Chewed and cut like butter. Chili was very tasty, accentuating the steakhouse atmosphere. Really enjoyed this experience. read more

Update: Automatic tip was $2 more than suppose to be on 18% and 20% both checked at dinner. Make sure you double check if use auto pay. Management was notified. We love everything else! This was very saddening. read more

The Rolls a total disappointment tonight- not hot and not soft and not even that big like they usually are there must be terrible baker today ! Asked for hot rolls we were brought yet again Luke warm rolls what's up Texas Roadhouse we used to look forward to coming here maybe a different location near us will need to be explored. read more

Steaks are consistently good. Service is great with friendly people. Wait time varies so using the waitlist is recommended.

despite its name, road kill--this chopped steak is absolutely delicious! the service is fantastic, the food is amazing, the bread is fresh, and everything is just great! read more

Texas Roadhouse - Caesar Salad - Barbeque Near Me - Pensacola, Florida

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Ordered Togo. Med tips were charred. Med well burger was charcoal. Tried to call manager and got hung up on twice. No one seems to care anymore in food service... read more

Delicious rolls, good value steaks and good appetizers. I do wish they'd have a few more healthy options available.

Awesome service, wait was as expected, incredible and personable staff all the way around. We loved the food SO much! All-around amazing!! read more

Texas Roadhouse - Herb Crusted Chicken Hand-Cut Sirloin* Buttered Corn Baked Potato - Barbeque Near Me - Pensacola, Florida

Went there 8/17/2025 order bone in ribeye and it was tough and I couldn't eat it. Service gentlemen was not very friendly. Cheese sticks didn't have any cheese didn't have any cheese in them. Will not go back and eat the expensive steak. read more

This Texas Roadhouse was the worst one I've ever been to. The service was horrible; we asked for rolls ( took forever to come ) and came back very soft in the middle ( raw ). But we weren't the only ones. There were many other people with raw rolls. I asked for sirloin steak with shrimp and a baked potato . I only got the sirloin steak and baked potato. The server was horrible, we had to ask her for our straws and plates; she seemed like she didn't know what the hell she was doing. She was not the only clueless sever either. I suggest firing everyone and restarting. read more

Quality of food is not as good as it used to be. I ordered a Med rare rib eye and got a medium one. My wife had the same problem. My steak was filled with Grissle which doesn't make a good steak, it makes it a poor streak. One last thing the Texas Roadhouse app I'm using doesn't work well with iPad, I know You can do better. I tried to send this email on their app but it kept logging me out. read more

The food was excellent and the service was excellent as well and this is why every Texas roadhouse I've ever seen stays busy, filled up with a long line waiting to get in. It's pretty awesome: read more

Texas Roadhouse... their cocktails drink were quite tasty and I can taste the Alcohol...ordered their 6 Oz. Sirloin with grilled shrimp... it was good... the service was not too bad but me and my son came early for dinner read more

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We got the chicken tenders and sides for friends and us inc a salad. The only suggestion would be not to put the gravy on the mashed potatoes. read more

Absolutely love Texas Roadhouse and have been going to other locations throughout the country all growing up. This was the most disappointed I have ever been in a restaurant chain that I value so dearly especially because of how they have treated me and other military members on past Veteran's Days. However, I will never go back to this Pensacola location after being demeaned not once but twice in one day. Sadly they have poor management in Pensacola. read more

Went around 8:00pm on a Wednesday night and they were packed! With this said however, we were sat in 15 minutes! We both enjoyed our meals and our server Paula was very attentive to us and the section around us! Also the brownie was delicious so shout out to whoever made that around 9:15pm (5/27) read more

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Manager Ashley puts on a great front but truly does NOT care about P.R./customer satisfaction! Hope you don't have a "problem" cuz she doesn't do anything to make things right. Asked for her to come to the table to talk .... didnt show up until we were nearly ready to leave AND it WASN'T even for the issue .... she was just making her (fake) rounds of the restaurant. Server was good. He tried but had issues too. At least the food came out nice & hot .. as it should. Was billed for someone else's table. Nearly 3 x my bill or I might have missed it!! CHECK YOUR BILL or possibly get screwed. THEN (once it was the tight table) had a kiosk game billed that wasn't ours either. Good grief people! Don't usually have this many issues here. Things are continuing to go down hill here! Used to be awesome. Good luck if you go. read more