My family of 4 comes here to eat at least once a month. It's always a great experience and the staff are always friendly and attentive. Food is always great! read more

Texas Roadhouse - American Near Me - San Antonio, Texas

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Worst take out ever. Do they even look at the receipts to see if anything is missing. Some of condiments and part of the orders are missing ( horseradish for prime rib and etc). Blooming onion was so soggy and no sauce. Now I know the reason why I go to Saltgrass. read more

Texas Roadhouse - My receipt - American Near Me - San Antonio, Texas

A telltale hint at how good this restaurant is: a full parking lot with a challenge to find an open space to park the car in a restaurant full of people. The ambiance is the typical Texas Roadhouse but the service is outstanding. Wait staff constantly seeking to help and very attentive with little wait time between ordering and service. The corn and green beans were flavorful and juicy. Perfectly cooked steak that was also flavorful with the option of having toppings. read more

Texas Roadhouse - 14 oz steak with green beans and corn - American Near Me - San Antonio, Texas

Sarah is amazing!!! Excellent customer service!! Very attentive to our entire party of 5. read more

I'm quite disappointed in our experience here. My husband and I always manage to miss out eating at this location due to the lines but we managed to get in for lunch on Monday, April 12. As we stood waiting to be seated I witnessed the line cook place some beef bites in a tray on the warming shelf then he reached in and took one and ate it. That was someone's portion! Then we get seated and order my favorite chicken fried steak. My husband and I shared. I'm not kidding when I say that 3/4s of it was batter. Our salads had rusty iceberg lettuce . My husband ordered a loaded baked potato and it managed to be dry under all the toppings. He took it home as leftovers but never ate it bc it was so unappealing. I can say that the rolls and my sweet potato were delicious. We will not be back. The serving staff was friendly. read more

Texas Roadhouse - Chicken fried steak - American Near Me - San Antonio, Texas

Waited for 35 minutes, noticed people getting upset walking out in droves. Asked them what was going on turns out the restaurant lost power but they didn't bother telling the people that were waiting and had already checked in. Not cool. read more

Yummy food for reasonable price. Popular for birthdays and bar availability. Check in online to minimize your wait for a table. Busy restaurant with country music and tvs for sport viewings. Peanut allergy warning at door. read more

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Prices are going up, portions are down. Got the herb chicken and it looked like a kids meal! Took forever to get somebody's attention to ask about the plate. Miss the old roadhouse!! read more

Texas Roadhouse - Herb Crusted Chicken - American Near Me - San Antonio, Texas

We live visiting Texas Roadhouse for a good steak dinner. Christian was our server today and he was very friendly and fast. The food is always great. I do prefer the Caesar salad over the house salad at this particular restaurant. Everything was great! read more

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The reason for 3 stars is because service is so bad starting at the host stand. We have been twice and both times we are told times for wait and we end up waiting way longer than they say. The food is good, I had a burger the first time and my fries were cold, my daughter had a hot dog and hers came out cold also. Ambiance is great I never knew they did some dancing, which is cool for the kids to enjoy. read more

I will say that the service was very good, along with the complimentary rolls/butter. I felt like the dressing on the Caesar salad could have had more Caesar flavor, it was pretty mild. My husband enjoyed the house salad and the loaded baked potato but the ribeye was gristly and the ribs were burnt and dry, not just a nice bark on the ribs, they were charcoaled on the outside and dry on the inside. They were fall off the bone as they claim but not juicy or tender like I expected. It was disappointing. We both felt like we would not go back. read more

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I took my family to eat out and one of the waiters ended up flirting with my daughter who is under age and even had the audacity to leave his number on the back of the receipt and proceeded to tell her to text him. Very disrespectful and creepy. read more

Sadly, The chicken fried sirloin was overly breaded and the pork chop was dry. Really wanted to like it. Would nit recommend. read more

Dear Texas Roadhouse I wish I could say I had a great experience but today was less than favorable. I checked into the app at 6:12 with a 15-25 minute wait. I arrived and checked in both on the app and checked in with the host too. A few minutes later I received the on deck text and went to the host desk again to tell them I received the text. I was told to wait inside. At 7:01 after waiting inside for 30 minutes I I went back to the host to ask how long it would be. I was told just a few more minutes. Within a few minutes my name was called and they told me it would be a few more minutes because I had just checked in. I had done both check ins. The girl blamed me for causing the delay and not checking in. We left and they will no longer be getting my business again. I have had issues with the app before which is why I go and check in. Please don't gaslight people when you were in the wrong. read more

Excellent food. Excellent service. My food was cooked to perfection. We love the vibe at TX RH and the bread and butter is still the best around! read more

Texas Roadhouse - a view of a restaurant through the window - American Near Me - San Antonio, Texas

Take out. Lots of people but efficient on the app. Ordered ribs and smokehouse burger, they got my specific requests right and the ranch steak fries was the bomb. Ribs were a little bit dry. Though the rolls are always a winner. They got two windows for take out and that was nice. Clean with benches outside to wait. Designated parking for pick up which helps as it really gets crowded here. This place is a staple for my bf and take out is much better for time! read more

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We ate here about a week ago and had a wonderful experience! I'm not a huge chain restaurant fan person, but we had a coupon that was given to us over Veterans Day and decided to finally check them out. On a Friday around 3pm ish, our wait was a minimum of 15 minutes, no biggie. Once seated, our server greeted us and she was super friendly. Tbh, all of the staff were stellar, no complaints. Complimentary to the table were unlimited warm rolls with maple butter and a large bag of salted shelled peanuts. Back of menu had their specials for $10.99 , we ordered our drinks and 6 oz sirloins with 2 sides of our choice Let them know how you want your steak cooked and upon serving, they will ask you to check your steak.. mine was slightly undercooked, they then immediately took care of it, and brought it back to table for another check. Love that! My side salad was a decent size and the apple sauce was nothing fancy..just reminded me of my childhood. The 6 oz steak was flavorful and perfectly cooked. Atmosphere was fun- lots of screen tvs , country music, and certain songs were turned up for singin! We enjoyed our meals and were thoroughly full. Great service! And upon leaving , the wait was insane. We made it here just before the rush : D read more

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If there was a zero that's what I would have given them. I placed an order to on the app with a 6:15 pick up. I get there and no available to go order spots, I let them know I'm here for my order and received a text that my order wasn't ready.At 6:30 they texted order was ready so I get in the pick up line and waited another 30 mins to pick up my food, by this I'm upset cause the food was going to be cold and soggy so I spoke to a manager Abbey Grosscup and requested a refund she then informed me that she won't be able to do until tonight and I can follow up in the morning. Their ToGo order system is a total mess! I'm so disappointed please do better! read more

We tend to go when it's busy but we seem to always get in pretty quickly. Even if it's a bit of a long wait time, managers have brought us some rolls to have while we wait. Foods always amazing and staff is attentive. Yall know the vibes here are always just fun. Love coming here. read more

Excellent service as usual, ordered well done steak no pink, got this old dry and burned steak, tasted as if the grill wasn't clean for a while. Ribs were partially burnt on one side, will be back for a refund. Rolls and potato were edible I paid in cash took the food back the next day and was told I couldn't get my cash back Because of our their money system works. I spoke with Manager Jasmine and she said the other Manager is Abby and they both agree on this policy. So I was told I would be getting a email voucher for the amount of my meal or they could just remake it here. I refused and was told I could use it at any location, which I didn't want to do. I also stated they needed to make sure customers were aware of their policies especially something like this before they purchase anything. Their company policy on this sucks! read more

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I love the rolls lol!! Now that I have that out of the way, their steaks are great and I love their margaritas from the bar. It's always so busy because the price point for what you get is unbeatable but they do a good job at managing the crowds. The service is good and the environment is always fun. read more

You go on waiting list online. You get to restaurant when text say to come in. You get asked to wait once you check in with hostess. You get text again to come up. You get to second hostess and then get told to wait AGAIN. 8pm to 10pm of waiting.... Wild.... Come to Texas Roadhouse to wait and not eat. Just go to Bjs across the highway to actually get seated immediately and enjoy dinner read more

Entitled server adding on up charges with out asking. When confronted she said "You said on the side" When I clearly stated "what ever is included as a side." She literally up charged 6 people on my group and then forgot to bring out some of the sides for the entire meal. When we got out appetizer we ordered double boneless wings and pickles. It was 20 pickles and 6 wings. The server said "yah, the kitchen is stingy sometimes" read more

Great food great prices great service for the money. It doesn't get much better. We go there for birthdays and for just because it's Monday love the staff, which is your always professional and very helpful. They know their products and are great people people. read more

Horrible service all around from the host to the Manager Abbey working closing shift, no help for a party over 10+ so many changes and no coordination. Waited over an hour to get seated got a seat at closing Hour. When asked if anything could be done for the inconvenience we were only offered a cactus blossom. The food was cold and had to send back a few steaks for being overcooked from what was asked for. The service was despicable. read more

The music is just too dang LOUD!!! Server got my order wrong and I'm pretty sure she couldn't hear me above the music. I did address this to her and she offered to get me what I ordered but at this point I said to just forget it. Then the music gets even louder when the servers do their little jig. The food was great but I won't be going to any Roadhouse again, I was just too uncomfortable. read more

Hey folks I know you've been waiting for this one. We just closed on the Bunker Hill property and decided to make it a date night. Pick an old stand by to satisfy the carnivores deep inside. Great service, tasty drinks and a very good selection of fresh steaks. I threw my diet t the wind as I usually do when my beautiful wife and I eat out so I had plenty of carbs and bread. I'll be back in the saddle by morning, I hope. My beautiful wife let me sample her sweet potato and I really liked it. My only complaint was that the cook did not grill my steak as I had ordered. I asked for medium and I was given rare. Oh well I'll try ordering well done next time. Stay tuned. I'm going to try something more exotic next time we chat. read more

Texas Roadhouse - Baked sweet potato - American Near Me - San Antonio, Texas

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Texas Roadhouse (Alamo Ranch) - A Comedy of Errors I'm leaving this 1-star review after two consecutive poor experiences, one for dinner and one for lunch, which have completely ruined my opinion of this location. First Attempt: Friday Night To-Go Fiasco My first issue was a week ago on a Friday night. I knew it would be busy, but waiting an hour a to-go order at the window was excessive. When I finally got the food and drove away, I realized: 1. Zero rolls were included. 2. The bag was leaking a questionable liquid everywhere because the food was poorly boxed and the bag had a hole. I drove back, and the manager's "solution" was to repackage the food (that was already leaking--a waste of time) and give me two bags of rolls and a $10 coupon. I got home, and the nightmare wasn't over. My "well-done" steak was completely rare. It was inedible. My husband called back to demand a refund, but the manager talked him into a $20 coupon instead to cover the cost of the bad steak. We accepted, figuring we'd give it one more shot. Second Attempt: Lunchtime and The Disappearing Act Today (a week later), I used the $20 coupon for a lunch order. I placed the order via the app at 10:31 AM for an 11:30 AM pickup (they open at 11:00 AM). After running an HEB errand, I arrived at 11:28 AM. I texted the number instructed and got the generic: "Sorry. Your order isn't ready yet. Please stay in your car and we'll be out with it shortly." It is now 11:45 AM, 15 minutes past the scheduled pickup time, and not a single staff member has come out to check on the line of cars waiting. I have been on hold for over 10 minutes with the to-go team, and finally a manager answers. What do I get? "Let me check on this, I'm so sorry." What?! My ice cream I bought at HEB is now slowly dying a slow death in my truck. This is more than an inconvenience; it's a profound lack of management, competence, and basic customer service. I have wasted time, gas, and money due to the complete dysfunction of this particular Texas Roadhouse. I will not be back to this location for a very long time. Do better!!! And yes I had time to write this extensive review while waiting in my truck for food I still DO NOT have. Ridiculous. *Update my food came out at 11:51! Hooray. read more

who DOESENT like this place? The steaks are perfect, the food is amazing and flavorful. The staff is so nice a helpful, the definitely have a sense of humor. Also the place itself says a lot. I love it so much. It just looks amazing. Oh and NEVER forget the rolls ! I recommend for anyone who loves a place that tells a story by itself, has delicious food and friendly people! read more

Ughhhhhh! I try to defend this location but every time I go they make it harder for me to recommend this location. Why is the service soooo bad here! First the wait is horrible, the way you can be checked in before everyone and they will sit everyone but you. Then sitting you down but forgetting silverware? On top of that how do I order a Togo order with my food I'm going to eat there and my Togo order comes out first? Which already took long in the first place... I wanted to take my dad out for a nice meal and we ended up being frustrated af. The server was good but it was the cooks in the back taking their sweet time. Tables who sat down after us and ordered waaay after us, got their food first. Can we just get new management here? Or a better location over by dove creek!! I will say the bar drinks never disappoint so kudos to the bartender. read more

The wait wasn't long for it being a Friday but we got seated and they forgot about us. They said it was because of a shift change but it was 9:30pm?? What shift change happens that late when they close at 11pm? Anyways are waiter kinda kept forgetting us and my water had mayo in it?? I drank from it and then realized something white was in my cup that I just drank from... what was the white stuff and why aren't the cups properly cleaned?? Food was good but service and the cup with the white stuff is bothering me. Clearly the cups aren't washed properly. read more

Texas Roadhouse - This white stuff was inside my cup of water. Seemed almost like mayo? Idk kinda gross - American Near Me - San Antonio, Texas

Food is good with cheers atmosphere but very loud. Went for my son's birthday dinner and asked for them to sing happy birthday but our waiter Michael made faces and chose not to accommodate our request even after multiple requests. Wasted money and trip for garment occasion at wrong place. Will not be back. read more

It had been a few months since we last dined at roadhouse and we were extremely disappointed today!!! The steak was well overdone and dry, the rolls were burnt. It was just bad bad bad all around! read more

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We went at 4:30. The wait wasn't too bad, but we were seated at a dirty table, dirty seats and food all over the floor. We asked if someone could clean it and we were met with hostility for asking! On to the peanuts. I get that the bucket is for empty shells, but the bucket was disgustingly dirty. My sirloin was half inedible fat!! The mashed potatoes had been sitting in the dish under a heat lamp for a long time, and so salty. The salad had way too much Caesar dressing. Some had a too much Parmesan, others had almost none. Another steak was tough. Come on Texas Roadhouse, you are always busy, you should know how to clean a table and the area around it, before the next people are seated. Just do better. You will be sorry if you keep that up. Never again! Make your steak at home people! read more

Love the fod and ambience but mostly the staff. The weekend manager John is awesome!! Very friendly, welcoming and engaging!

Great service. Took my steak back when I wasn't pleased with the quality & re served it to perfection. The staff was polite and the food was amazing. My daughter burned her tongue and the manager brought her some free ice cream to help out. The setting was just as any other Texas Roadhouse. Zero complaints. read more

Let's get the "bad" out of the way first then we'll move to the "good." I went here for a peaceful meal with my daughter around noon today. We usually only go to Perry's for steak, but I wanted to try something close by and landed on Texas Roadhouse. Everything was ok until I got my steak, ordered MEDIUM. Somehow they managed to get the outer parts of the steak to a medium well which I raised an eyebrow at, but by the time I got to the middle of the steak there was not any pink in sight. I brought this up to another server and he assured me he told a manager. But I was confused when I got the check and my hockey puck of a "steak" was still on the check. I don't understand how restaurants in Texas never seem to want to take accountability for their errors. I used to work in the restaurant business years ago in a different state and it was common sense for the managers to remove items that were not correct from the check for the inconvenience but that accountability was absent here. The good is that my waiter Michael was simply PHENOMENAL. I decided to write this review bc I didn't want management to think the two stars had any reflection on his service. He was a soft spoken man with kind eyes and very polite. He checked to make sure we were doing great and offered some rolls to go for our troubles. I understood there's a limit to how much a server can fix the problem, as it's a manager's responsibly to resolve customer service failures from the kitchen. Overall, the one star was for Michael and his superb service, I can tell he was trying hard and took his job and customer satisfaction very seriously. If you're reading this Michael: take your talents to a place like Perry's Steakhouse where the food is accurate every time and management's lack of initiative won't leave your tips at risk. (I did of course tip Michael 20% for his excellent service bc the food error had nothing to do with him.) read more

I don't think they could do anything the server I get varies all the time and I think it's cause they are kids. Maybe it cause they are learning or something. They got me sick cause the shrimp when with raw/ not fully cooked but they where cold and the steak was fatty I would have sent it back but the girl never came back so good think it was cheap read more

My son and I went to Texas Road House for dinner. We were greeted upon entry and quickly seated. We received the yummy warm rolls right away--before our waiter came. Our waiter was friendly and he offered good suggestions. My son had the NY strip steak he liked it, but we both felt like it could be seasoned better. I had chicken fried chicken--yummy comfort food and it met that criteria. The manager even came by and asked us how we were doing and brought us fresh rolls! That was nice. We will come again I'm sure. read more

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Giving it four stars simply because the ribs are good 75% of the time, but everyone once in awhile, they're way too charred and dried out. Service is always fantastic - never had a complaint about the service! Drinks and appetizers are always good, too. EDIT TO UPDATE: changing review to 3 stars The last 3 times we went to the Alamo Ranch location, the ribs have been super dry and the steaks have been cooked wrong. The first time, it was over cooked (ordered medium and it came out well done) the next two times they were undercooked - once was close enough to medium so I just ate it, because I was hungry. Our last trip, the server brought our check before we were even done eating dinner so we didn't order dessert like we wanted to. Last night, was our worst experience at this location. The server seemed in such a hurry and didn't take time to listen to what we were wanting. (example: I ordered a water and before I could ask for lemons, she walked away) When we ordered our bar drinks, I ordered my usual - mango margarita with tajin rim. Right after I ordered, she asked what type of rum I wanted. Then asked "do you want that with patron or 1800?" I had never been asked that so I was confused, but answered her questions. When the drinks came, she had added a "kicker" (an extra shot of tequila in a tube which is an up charge) she seemed annoyed when I asked her to remove the "kicker" as I didn't order it. We ordered the appetizer trio which took a really long time to come out - the breading on the wings was soft, the pickles were cold, and the cheese inside our jalapeño bites was starting to get hard so we knew they had been sitting under the kitchen window heat lamps. When the food came, my medium steak was cooked rare, and my fiancé's medium-rare steak was also rare. The ribs were so charred that the bones had turned white. We wanted dessert, but our server asked if we wanted to go boxes, when we said no, she just walked away and came back with the ticket. We love Texas Roadhouse so we will definitely be back- just not to the Alamo Ranch location. read more

Texas Roadhouse - Ribs were so charred that the bones were white and the meat was super dry - American Near Me - San Antonio, Texas