We had an appetizer coupon for a free cactus blossom. We had one dinner that was a early dine and one dinner that wasnt. We ordered the cactus blossom. We told the waitress that we had the coupon when we first arrived. When we went to pay the check she said it wasn't free because of the early dine, we would not have ordered it if it wasn't supposed to be free. The manager would not make it right. They need to train their employees better or don't give out free coupons. Bad customer service. Will not return. read more

We had a gift card and decided on a late lunch. It took the girl at the hostess stand a few minutes to seat us even though there was no one else waiting to be seated. Our waitress was prompt with taking our drink order and did not rush us to order. Bread is always fresh and hot and offered when you are seated with cinnamon butter. We split the 6 oz sirloin and rib combo and had the steamed carrots and broccoli (these were served piping hot and crispy) and a baked potato ( excellent once it was returned hot) as our 2 sides. Steak was ordered medium rare and was served well done and the potato was juat luke warm. Waitress took them back but we didn't get the steak until we were done with our meal but it was cooked petfectly second time around. I also asked for extra bbq sauce for the ribs but again I had to wait until the ribs had gotten cold to get the extra sauce. All in all it was just an Ok dining experience due to having to send food back to the kitchen to have it properly served. read more

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We stopped in here for dinner on our quick trip through Louisville! It was my daughter's first time eating at a Texas Roadhouse and it didn't disappoint! I got the sirloin and my daughter got the filet and we both cleaned our plates. My mom loved her baked potato as she helped us finish our steaks as well. We had Grace as our server and she was absolutely fantastic. 10 out of 10 recommend you ask for her when you go! This will be a return for us next time we're in town. read more

It's Texas Roadhouse!!! The food was good for the most part. Fries were a bit salty but other than that the food was good. Our waitress was real nice and personable! I wish I knew her name to give her kudos. Even for it being very busy the food was still good. Zero complaints on my prime rib. Also even with it so busy it wasn't messy! I didn't give it 5 stars because I was "lucky" enough to be sitting by the hostess stand. I watched someone come in and check in his party and you can tell by the questions that there was no reservations or call before you get there but you can tell he was friends with the one hostess and was seated before others who have been there him and his party. If I didn't see it first hand I would say the person was lying but I seen it personally. read more

Group seating is tough here. As a family of 6, we were elbow to elbow in the booth and space for plates was limited. Service was friendly but also incredibly slow. I wound up running late for an event and still can't figure out how that happened. Ordered the chicken tenders platter. Their honey mustard is a good dipping sauce. I don't care for most of their sides so I ordered two salads. You can never go wrong with the rolls. Note: only one coupon per table, even if you have more than one check. We were told at the end of the meal despite telling our server and then got an unexpected charge. Plenty of parking in their large lot, which is shared with other restaurants. read more

Awful!! Hollie was our "server " or she tried to be. Nothing went right. Down to the drinks,food it was all awful. I was there trying to celebrate a very special occasion but texas road house of course messed that up! A steak house that can't cook a steak right. read more

I have been in Washington for almost three years now, and me and my wife are traveling to our new home in Virginia we both had what this place is famous for in our opinion and that is steak, it was tender it was nice and cooked to its exact standard. The restaurant looked nice as always a couple of people also celebrated a birthday and the staff were very cheerful and excited that the family decided to spend their evening there. The restaurant was well lit and the country music definitely always has a vibe to it. Definitely a place to check out if your on Dixie hwy in Shively, you will not be disappointed! read more

A Beautiful beginning at Texas Roadhouse This past Sunday was one of those heartwarming days that linger in your memory. My family and I started off the morning by attending a special service at our family's well-known church. It was a day of celebration, as we witnessed the baptism of a loved one--a sacred moment that brought us all closer together. After the service, we were filled with joy and decided to extend our celebration over a meal. With no hesitation, we all agreed on Texas Roadhouse in Shively. We knew it was the perfect spot to keep the good vibes rolling! As we arrived, the place was buzzing with life. It's no surprise that Texas Roadhouse is always lively--it's known for its upbeat atmosphere. Our group of eight wasted no time; we checked out the menu, ran a few bathroom breaks (you know how it goes with families), and got our name on the list for seating. We're multi-taskers by nature, so everything fell into place naturally. After a brief wait, we were called to our table, and that's when the real excitement began. Once seated, it didn't take long for everyone to figure out what they wanted. For me, it was an easy choice--the Sirloin & Ribs combo. Let me tell you, that sirloin steak was perfectly lean, just the way I like it, with a slight juiciness that gave each bite a melt-in-your-mouth sensation. The ribs? Oh, they were fall-off-the-bone tender, kissed with just the right amount of BBQ sauce. On the side, I opted for green beans and a sweet potato topped with a dollop of cinnamon butter--just enough to add a hint of sweetness without overpowering the natural flavors of the potato. As my plate arrived, everything was piping hot, but not too hot to enjoy. It was that perfect warmth that makes every bite comforting. And to top it all off, I had a refreshing glass of sweet tea--cool, crisp, and the ideal balance to my hearty meal. I glanced around the table, and the sight of my family digging into their plates with smiles on their faces made my heart full. Everyone was savoring their meal, and in that moment, I knew this was the perfect way to wrap up our special day. The food at Texas Roadhouse was not only delicious, but the portions were generous too. I ended up having enough leftovers to enjoy for lunch the next day, and even had a roll saved for my Monday dinner--yes, their famous warm rolls with cinnamon butter are irresistible! Speaking of those rolls, did you know Texas Roadhouse bakes them fresh every five minutes to ensure they're always served hot and fluffy? It's that attention to detail that sets them apart and keeps people coming back. As we wrapped up our meal, I couldn't help but reflect on how perfect the day had been. From the baptism to the meal, everything just felt right. My sirloin, ribs, and sweet potato will forever be etched in my memory as the cherry on top of a beautiful day spent with family. I can't think of a better way to celebrate life's special moments than with those you love most--and Texas Roadhouse provided the ideal backdrop for that. If you've never been to Texas Roadhouse, I highly recommend it. The food melts in your mouth, the atmosphere is welcoming, and it's the kind of place that feels like home. Whether you're celebrating something big or just enjoying a casual meal, it's the perfect spot to create memories. I know I'll be back soon, and I can only hope your next visit is as fulfilling as mine! read more

Texas Roadhouse - Look at my baked Potato. And it still complimented my meal just a lite sprinkle of sugar. Mmmmmm good. - Steakhouses Near Me - Shively, Kentucky

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Food was okay but it would have been better if there were no nats flying around the food and drinks

They have an add for kids eat free on Tuesdays I even showed the website she said only a $1 off not cool So don't be fooled by the madness read more

Texas Roadhouse does a good job for a chain steakhouse. The service is good, the prices reasonable and the steaks are tender. Don't forget about the addicting rolls. Fortunately they have a waitlist that makes it easier to get a table in a reasonable amount of time. We are not huge eaters so a 6 ounce Dallas filet with baked potato and salad is filling enough. Just don't fill up on the hot rolls they bring to the table. read more

The Catfish was great,very tasty and delicious.Our waitress was very professional and friendly.The playoffs being on the tv made for a great evening out with everyone enjoying the games.FANTASTIC read more

Texas Roadhouse - Fried Catfish Dinner - Steakhouses Near Me - Shively, Kentucky

We have a TRH around my place and it is my family's choice if we ever want to go get a good steak that is reasonably priced. The staff is very friendly and the wait times are reasonable. Their chili never disappoints, and that also applies to their potato's skins and most of their appetizers. Usually, we go more often through out the summer months, but I will say that they do a great job at having enough staff at all times. Something that I've always noticed at a Texas road house is that there is enough people working there to handle the high volume they get. Usually, the Texas road house by my place is always well kept. So, no complains there! Always spotless! read more

The food was amazing , the service was absolutely amazing . I highly recommend. I'll also be back . 10/10 . Thanks

Went to Texas Roadhouse Sunday 2/16 for My Husband and Granddaughters Birthday huge party of around 12. Service Members were excellent our waitress was amazing. But when I got my bone ribeye 26oz steak I asked it be medium well it was rare. I had to take it home and re cook it ,everything else was perfect. read more

Disappointing dinner. It took 20 minutes just to get a glass of wine--served in a regular glass because they apparently couldn't locate any wine glasses. The steak was overcooked and underwhelming. The second glass of wine did come in a proper wine glass, but it was greasy and dirty. Overall, not impressed. read more

My Granddaughter, Violet found a CHUNK of PLASTIC in her chicken strips. Found a fly in the ice once.. After the drink was all gone. Staff is typically very nice. The fried pickles and onion blossom are always good.. Love the sauce. The beef tips are my favorite read more

R Food and service is always dependable. Clean and waitress was helpful in making sure salad and food GF. read more

If I could've given it less than 1 star I would've. Typically I don't have complaints about this place but this is the exception. Food was good, steak had good flavors as did the shrimp. Having said that, service was the worst I've ever experienced. Our waiter Matt was as useful as wet toilet paper. He had walked past us multiple times and still never brought the items we had asked for. Our salad and entrees came out almost at the same time, he brought out the salads and walked all the way from the kitchen and didn't realize one of salads didn't have any dressing with it. Then prior to all that, we asked for regular butter for our rolls and that never came, asked for A1 for our meal and that never came, refills for drinks took a miracle to get refilled, to go container was also like pulling teeth to receive. I can assure you that his tip reflected his service. read more

Ordered pickup June 7 at 430pm....steaks cooked right, salad right, bread (atleast we got some and extra) potato....you tell me would you eat this? It tasted burnt...horrible.. hubby's was the same... Yes I would rather eat in, but dementia changes that sometimes. Imagine getting home wanting a big potato they are famous for...and get this. What a disappointment! 1/3on our meal was horrible and had to b e thrown away...called...answer isn't my problem...really! read more

Texas Roadhouse - Steakhouses Near Me - Shively, Kentucky

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Service was excellent Ke Ke is the best. Food was cooked to perfection, had a great time with friends and family. read more

Texas Roadhouse - 10oz ribeye loaded baked potato - Steakhouses Near Me - Shively, Kentucky

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Employees standing at the hostess stand eating rolls and licking fingers is disgusting. Not seating people when they're told their table is ready is just bad customer service. Especially when it's very clear that the people have mobility issues. Bob, the "mgr" is rude and inept. Clearly these folks lack common sense and basic hygiene practices read more

Hostess could not track waitlist. Waited over an hour after being on a 25-35 minutes waitlist. Worst was wouldn't own her mistake and said called our name while we we waited by police officer hearing every name called. read more

Visiting in KY. Having dinner with my brother and mother. I ordered a filet and shrimp. Mom ordered Ribeye and my brother had a cheese burger. The prices were average. Service was great. The facility was decorated in a simple cowboy style. The facility is clean and decent. The food was cooked well and tasted delicious. read more

Texas Roadhouse - Steakhouses Near Me - Shively, Kentucky

Not clean Seeing your server walk pass you with a broom and dustpan than less than 5 mins later bringing me my food is crazy work read more

Both rib dinners were horrible, only thing we ate was the rolls 18 rolls two small caps of butter read more

Texas Roadhouse - This a half a rack of ribs in the trash, two bites and it was terrible i can't believe texas roadhouse has gone down. - Steakhouses Near Me - Shively, Kentucky

Found a piece of pvc glove in my chili, manager comped my meal but it definitely made me lose my appetite. Service was sometimes slow but otherwise was alright quality read more

I ordered to go with Bone in Steak dinner and Chicken dinner , everything was delicious and love the salad and rolls.

Do you want some Chiken? Do you what some mac n chese then hop on down to Texas Roadhouse.They have the best food you can eat.The food at Texas Roaadhouse is amazing even their aptirzers are delisous.They have very nice chiken and Mac n chese.In the resturan it's a texas theme and style. They have Tvs,Nice seating,bars.It's a very nice place to eat solo or with a family.Me personly i love Texas Roadhouse I'ts The best restraun ever! Now you will probably agree that Texas RoadHouse is the Best read more

Texas Roadhouse - Steakhouses Near Me - Shively, Kentucky

The food is really good !! From the hot rolls to the cheese fry appetizer to the steak, salad & baked potato. The service was good!

We live by Churchill down we always go to the Texas Roadhouse in St Matthews by the interstate the reason why the food's better the service is outstanding but today with the Dixie because it's close to our house cuz the reason why we don't need it to highway Texas Roadhouse broke down the directions how to cook my food and not one of them was followed not one. So it's just don't get a star horrible service not listening so first and last time here again for a long time and my girlfriend like Texas Roadhouse she told me not to come here because of this reason right here I should have listened lesson learned read more

I order from TR a lot. And for the most part, they do a good job. However, these last 2 times my orders have been wrong. The first time, I ordered a steak meal with 2 sides. I only got the steak, no sides. Today, I ordered a bacon cheeseburger with fries. A pickle is supposed to be there also. However, no bacon, no pickle. I tried to call several times, no one came to the phone. It is just frustrating when you order and pay for your food and you don't get what you paid for. You are treated like you're the problem. The staff and management get an attitude or act as if you did something wrong. I just want to get what I paid for. And if I don't, I should be compensated. I don't know if it's just this location or all location. But this location is Shively 40216. And it's just very frustrating when you don't get what you paid for and when you complain, you are mistreated or ignored. read more

Best Steak's in town! Great place to go with Family or Friends, listen to music on the Tv or watch a game!!!! All employees are Friendly and always joking around with my Grandson! Best Place to eat read more

The food was as warm as expected with takeout. However, I was completely missing a side item and my steak was overcooked. I requested medium and the steak was very done for medium well. On top of all the mistake the service could not even redeem the mistakes. Angela who was running the takeout window was rude and unfriendly. She slung the food out the window at patrons like she had somewhere better to be. She slammed the window in my face 3 times as I stood there for 10 minutes before she rudely asked "Can I help you!?". I am a huge fan of Texas Roadhouse, but I will avoid this location like the plague going forward. Zero stars if I could. read more

Dirty... it was fully packed so me and bf sat at the bar. There were two workers at the bar, one rearranged some dirty dishes and sewer gnats flew up everywhere, it smelled like dirty old mop water. I couldn't even enjoy my food the gnats were a major problem read more

(COVID-19 TAKE OUT) Shively location!! When in doubt, grill it out! Texas Roadhouse has an amazing pick up system! Clean, gloved, professional & eager to serve. Prices are surprisingly cheap. They even sell their famous steak seasoning. I highly recommend! We chose to have meat pick up & grill ourselves. They even prep their potatoes ready to cook. Thanks again for your great service. (potatoes not pictured) 6oz sirloin- $4.25, 8oz sirloin-$6.00, 8oz chicken breast-$2.50 CAN NOT BEAT IT!! Don't forget to tip read more

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The food was more than I thought it would be for a steak takeout. The ribeye family meal was enough for two days for me and my husband. It was ready when they said it would be. The only thing I hate is ordering on line ppl have to wait in the cold. Overall everything was delicious. read more

We have always had a good experience with this establishment. But this time it was exceptional. The food was spot on. Our server, Sydney was amazing !! She was engaging as well as energized. Although they were crazy busy she checked back with us often about how our dinning experience was. She also made sure that our glasses didn't get less than half empty. I want to through this out..... I highly recommend this restaurant. When you go please ask for Sydney !! ** she even laughed when I ask her 'the' question. Sydney, "what is your favorite scary movie" ?? read more

I love the food really good and looks amazing I really recommend you ask for the waiter Dee really cool dude and amazing Service looking forward to going back in the future. read more

Look, I am not a chain restaurant person. I never have been. But when I heard how Texas Roadhouse operated during the worst parts of the pandemic and how they supported their employees I felt obligated to try them and give them some of my business. Well, dang if this place isnt run as tight as a nuclear submarine. First off, you go on the website and put your name on the waitlist. It said the wait time was 25 minutes and we were 20 minutes away. Perfect. Then when we arrived we were seated almost immediately. The rotation of the tables during the time we were there was a truly beautiful thing to watch. But who cares about all of that, right? You came for the food! Well, OK so we started off with the Cactus Blossom (TR's take on the Bloomin' Onion - golden-fried onion with Cajun sauce for dipping) . It was good, and significantly less greasy than the time I had Outback's version, but if I had to pick between the two, Outback's is better. My entree was the 6oz steak & shrimp combo (lean, juicy sirloin steak along with large shrimp seasoned, grilled, drizzled with garlic lemon pepper butter) I added buttered corn, and mashed potato with brown gravy. I'm glad I went with the 6oz steak because between that entree, the onion, and the bread, this was a ton of food. It all came out in record time and our server could not have been nicer or more helpful. And you know what? The food was pretty darn great. Was it the best steak I ever had? No. But was it the best steak for $17.99 I have ever had? You best believe it was! I say I am not a chain restaurant person, but Texas Roadhouse impressed me greatly. I would definitely come back. read more