Ordered carry out from this location today. Ordered the country fried steak with white gravy. Got home with my order and there was no gravy. I didn't want to eat a dry piece of meat with no gravy. Called the store asking for a refund on this item and was told I would have to bring the item back to the store for a replacement. So because of their incompetence I need to waste time and gas to go back when all I wanted was a refund for that one item. If I had gone back then the rest of my food would be ice cold by the time I returned. They claim to have "legendary service". This was far from legendary!!! Last time I got carry out here they gave me a sweet potato when I had ordered a regular potato. They offered a $5 credit which I found to be acceptable. This place has really gone downhill!!! read more

I love the way Texas Roadhouse has free peanuts and bread always!!! I live the country life and when I come here I feel at home. The food is always good! We all know the service and food and atmosphere is the best!!! read more

The country cow horns, music, and line dancing make this my number one "Country Night" spot. The servers are personable and professional with a Texas Twist. The steaks are cooked perfectly to order and I'm picky. I love their rolls and their fresh salads. 10/10. I recommend. read more

Texas Roadhouse never disappoints! We've eaten at quite a few across the country. If they get it wrong they will fix it right. Love that! This location is the first time for us (professional travelers). Got in on a busy sat afternoon before 3. We didn't decide to do the early bird special today. Ft Worth rib eye... caught our eye..! Him with vegis and me with backed potato. Two salads also. The lettuce was fabulously crisp. It was beyond fresh !!! Yummy!! Great crunch. I had ceaser and him with 1000 reg salad. Since we don't go to work tomorrow we opted for two on the rocks Margaritas! Boy that hit the spot! We live the yeast bread in the beginning with cinnamon butter.. omg! Had to say no to another round of that!!!!! ( although our mind said yes please). When r steaks cAme we were drooling. You just know when u want a hunk of red meat ya know?? Gearing up for work ( ya riiiight)! They were perfect this time so kudos to the cooks back there!!! No deserts just Margaritas lol! read more

Texas Roadhouse - Ft worth rib eyes / classic margaritas - Steakhouses Near Me - Shively, Kentucky

This Texas Roadhouse ought to be ashamed of themselves. I will give them one thing, they definitely stick together as a team. I should've known it was gonna be bad when I was called to be seated then waited an additional 15 mins. Ok let's begin, 1. Our bread was burnt, 2. I had to go get my own booster seat. 3. I had to go get my own bread. 4. Waters stayed empty. 5. My daughter NEVER got her meal until we decided to get it all to-go. 6. I didn't receive my Tater skins until the end of the meal. 7. We never got our side of lemon butter for 2 Salmon meals. All this being said, when requesting a manager, we were met with "okay, I will take off your daughters meal". This misses the mark because we were piece mealed our selections and never got our toppings for our Salmon dishes. This food is not that good to have my money in this economy. Thanks, but no thanks. read more

They were very busy We were seated with rolls and butter but no silverware. Then I ordered the grilled chicken salad and had one tiny sliver of chicken. I was waiting for waitress (Trinity) who was very sweet. She came back and said she grabbed it before they finished making it. She brought me a plate of grilled chicken. So all was good. Food was good. Trinity was a good waitress read more

Texas Roadhouse - Rolls with cinnamon butter - Steakhouses Near Me - Shively, Kentucky

This is the Dixie Location that is close to my work. I absolutely love this place. It is awesome from every standpoint. The food is great, the music is great, the service is great, the atmosphere is great. I love Texas Roadhouse all around. I always get the sirloin and it is always amazing. I would highly recommend. I like the country feel to it with the atmosphere of the music Staffing at Texas Vibe obviously it's called Texas Roadhouse but they really go all out with it and I really enjoy that the peanuts great addition don't want to floor don't mean a bucket do whatever you want with them it's great I love this place steaks are always cooked great service is always excellent I highly recommend going here I would go here every day if I can forward it to be honest so good stuff read more

The blue lemonade tastes so good! Plus the staff is always friendly and nice I recommend getting the steak! read more

UPDATE_ 3/24/19 Where do we start...this is like the second time that our experience has been less than satisfactory. Well the second time in a ROW! My wife orders the steak kabobs, they came out and the steak was cold, when asked what we wanted to do he asked "do you want me to put it back on the grill??? Like WTF kind of question is that? No, I want you to cook her some more! This took at least what seemed like 20 minutes, not to mention they completely forgot about her broccoli. Then the manager (Jacob) came out and he attempted to make it right but at this point I'm beyond aggravated with this location to the point that we may honestly never return. I'd understand if we had a big party but it was literally 6 adults and one kid. We ordered simple meals. As my friend who was with us stated, they did not make us wanna spend anymore money on drinks. So again to say the least I'm not happy AT ALL!!! Lastly after my wife got her food AFTER everyone else had eaten they took off $3??? Like that is supposed to make it better, I don't feel like we should have had to pay anything for that!!! The only reason they are getting a 1 is because yelp will not let me select anything less! By the way the waiter's name was Nelson. read more

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Always great. Consistently good service and quality of food. One of our favorite places to eat at.

I had an amazing trip to Texas roadhouse on dixie hwy today. Our food was delicious, and our server Logan even while dealing with rude customers around us continued to be timely and professional. He was also very apologetic about a minuscule wait time in my opinion. read more

Absolutely love this place we eat here once a week never had any problems service is really good

Definitely an underrated chain steakhouse. They bring the rolls, which are heavenly, to your table right as you're seated so you don't even have to wait. I got a steak, with two sides (hige sweet potato and house salad), all for just $9.49 by going before 3pm. Service was quick and all food was wonderful. read more

Texas Roadhouse - 6 oz. sirloin, baked sweet potato with cinnamon butter, salad, and marvelous hot rolls. All this for $9.49! - Steakhouses Near Me - Shively, Kentucky

Can't go wrong with here! A step above fast food. I love the salads of course the bread and butter read more

Awesome food, value and service. This is one of my family's favorite dinner spots. We absolutely love it!

Popular. Usually crowded. Parking can be iffy. Food is pretty good. Servers are really good. Prices are okay.

The worst experience ever. Extremely bad customer service. We asked for five tables, in advance. They called our party to a table that needed cleaning. Food was all over the floor and table. We waited 20 minutes, after being called to be seated at a table that did not provide room for all to have a place for food or to move. We were CI Stanton told that they do not do large parties and that they were so busy with others, as if are comfort was irrelevant. read more

Great service Great food. Would definitely recommend to anyone whom likes a delicious steak to fulfill your appetite.

Good steak at a reasonable price. Not as expensive as Outback but when it comes to a satisfying steak, depending on the cut, it can be just as tasty. read more

My FIL picked Texas Roadhouse for his 75th birthday celebration. I jumped online to put us on the waitlist but it told me to call the store to setup because our party was 7. I called at 4:04pm and was on hold for 38 minutes. I explained to Jada that we would be coming in with a party of 7 at 6:30. She was very friendly and helpful. I received a confirmation at 446pm. We arrived at 625pm and were told that they didn't have us in the system so we could either wait an hour or we would have to share a small 6 top table. We tried but it just wasn't big enough. I again showed the hostess, Breanna, my confirmation and asked if she could find out what happened. I was met with a defensive attitude and that she didn't know, we weren't in the system. The manager, Jeremy, came to assist. But the hostess wouldn't stop talking so the manager asked me to move to the side out of her earshot. Instead of helping he simply said they only have 2 tables that would accommodate us and that it would be an hour or longer since those parties had been sat minutes before us. I spotted an empty table at the end that looked big enough for 7 and asked if he could add a leaf to the table so we could sit there. He seemed mad but agreed. He told us he wouldn't set up the table until the half of our party, that was in the, small booth went to the waiting area. He explained it was so he could seat another table but no one was waiting. I asked if they could just sit there for our inconvenience until he got the table, 3 booths away, set up. He had an attitude and said he wouldn't set up the table until they moved. So I asked for another manager and Jeremy disappeared. About 15 minutes later I was approached by Aspin who was so friendly and helpful. She had the table set up, apologized and asked if I'd like to let the managing partner know about my experience. Of course I said yes. She also told me that the hostess sat the last 8 top table under my confirmation and that is why we werent in the system. As I'm dealing with all of this and waiting on the managing partner, the hostess looks at me and says I don't like your attitude. I was amazed! I asked her to please wait for the managing partner and she could tell me in front of him. Which she did. No apology for her attitude. Todd was very friendly and helpful. He apologized, offered appetizers for our table and told me that Aspin would be available if we had any other problems since Jeremy and I weren't working well together. At this point we were happy customers again. We ordered drinks all but 2 arrived (2 large Octoberfest beer). The server, Donna, told us they had to switch the tap and it would be out soon. 30 minutes later they tell us they can't find a manager to change it but it'll be out soon. About 15 minutes later they inform us the October fest is empty. The two people order waters. We then waited over an hour for our food. 2 people didn't order out of fear of their food being spit on. I tried for over an hour to get Aspin but she was helping with takeout. Jeremy came over and said he would discount our table. He gave us a hero discount, which as I understand we were already entitled to because we had 2 veterans at the table. Thank you Texas Roadhouse for ruining a veterans 75th birthday celebration. A kind man who fought for our country and continues to give. He will be heading to Ashville North Carolina with the Red Cross in a few weeks to help out. This company should be ashamed of themselves. read more

They seem to be struggling with technology. You can pull into a spot and text a number for you to get your food. Someone's the texting works and others it doesn't. You get no message back that your message was received. Today, I guess it worked but they were extremely slow. I ended up getting out of the car and walking up to the window to get my food. I get in the line and wait for a while before the person at the window decided to open it. There was 1 person in front of me. When he finally opens the window to talk to the man in front of me, he send him to the car and closes it again and never says anything to us in line. The ladies delivering the food finally yelled to the line asking for people that have already paid and they would get the order. Then the guy decides to open up the window and say "if you have already text, we received it". He could've said that a long time ago. This is probably the worst customer service I have ever experienced at TXR. They did get all the food right and it was absolutely delicious. My advice- don't do curbside. You will be there forever and the people don't know how to communicate. read more

curb side delivery.... our new normal during this Pandemic order 5oz Salmon salad and baked sweet potato .. my food was on point cooked good and section off nicely in there Containers. read more

Texas Roadhouse - Steakhouses Near Me - Shively, Kentucky

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Is a good burger and Mac and cheese is so good to eat I want to go there for lunch and dinner

Went to TX Roadhouse in Shively tonight for dinner. The place is always packed. Last couple or three times we've been, it was mediocre at best. Current bartender always seems very disengaged, unless you're a regular. I realize we aren't the only people in the place. We sat down, and were basically hit with a barrage of questions. We ordered our drinks and appetizer, which barely got placed in front of us, and get hit with "are you ready to order"? A couple next to us asked for rolls and never got them. We ordered our food (Catfish with fries and green beans), and it was ok (could have been warmer). $8.25 for a 22oz beer? Didn't realize we were at Slugger Field. Best thing about the whole experience was the $5 LITs. Needless to say, we're thankful we had a gift card, or I would have said we wasted our money. Won't be back. read more

Host Kennedy had a really bad attitude when all I did was ask for butter. Service was good but the attitude from workers was unnecessary

Love it so much!!! It is my go to spot when neither of us want to cook dinner. The salmon is everything!

From the moment I walked in everyone was very welcoming. My server Briaunna was amazing and very attentive. My overall experience was great I would definitely come back. The manager even walked up and introduced himself and asked if my order had been taken I advised him it was. Love to see management step it up when it's busy. Got my food fast even though it was busy. read more

My husband and I ate here and we won't be back. The pros- our server was nice and attentive. The food was good and not overpriced. The cons- we waited a couple of minutes for any hostess to appear, then three of them came back together at the same time and the one who led us to our table looked like she hated her job. The biggest reason we will not be back though, is the flies. We sat next to a window and were shooing them away the whole time. There were at least a half a dozen flies determined to stick around that window and it was gross. They kept trying to land on our food. It made me wonder how bad the flies were behind the scenes. No thank you. read more

Great restaurant with some of the best prime rib in town. I ordered one last visit there and the taste was awesome and was very tender. The service was awesome as well. read more

texas roadhouse is a very good restaurant the rolls,salad,and steak are my favorites the wait for the food is kind of long but they are taking their time and that is why the food is so delicious and the workers are kind. also my dad used to work there so i have a lot of experience at texas roadhouse! read more

Texas Roadhouse, most people don't know that it's from the Greater Louisville Area, even if Texas isn't and I'm entirely ignorant of what a "roadhouse" might be - beyond a Patrick Swayze movie (may God rest his soul and his hair's soul). This helps me bend my, "I don't like chain restaurants, I like local restaurants!" rule. It's a chain from here. Texas Roadhouse is, simply put, the shit. They have excellent service, they have friendly staff, they have Coke Zero, and free bread, I can eat all the peanuts I want *and* throw the shells on the floor, they have beer I like, and the one in Shively is close to where I "work," so I sometimes get to go here for steak and drinks. It's a good time. Texas Roadhouse is Never gonna give you up Never gonna let you down Never gonna run around and desert you Never gonna make you cry Never gonna say goodbye Never gonna tell a lie and hurt you We had this waitress, Sheilla, the last time we went and she was amazing. I am a basic white person and I like my dressing on the side so it seems like I'm using is sparingly and my dining companion does this as well. She asked us if we wanted extra dressing, I thought this was pretty cool. I got to front that I was being healthy but use an ungodly amount of dressing on my side salad, as if I were at home. I like to get the onion blossom appetizer and either the fried chicken salad or the ribs and steak combo (my dining companion and I are 1%ers so we tend to live large by other people's standards). My steak is always cooked right and unlike other establishments up and down wide, wide Dixie Highway they don't leave you with the general impression that they're slaughtering the cow RIGHT THEN or more likely: running to Kroger to buy your steak. My Coke Zero was always, always full. I have never been happier. Okay, the mimosa sprite at Louvino was pretty awesome, too, but Sheilla doesn't need you needing an Uber. That's all I want in life. Sheilla is Never gonna give you up Never gonna let you down Never gonna run around and desert you Never gonna make you cry Never gonna say goodbye Never gonna tell a lie and hurt you My dining companion and I are bohemian 1%ers so we prefer to eat on Bardstown Road with the other bohemians and 1%ers but when we're in lively Shively this is where I like to eat. It's also where I'll consent to eat with coworkers after work. Dude, my order is NEVER wrong here. Where do they do that? Texas Roadhouse on Dixie Highway, it's amazing. Again: Texas Roadhouse Never gonna give you up Never gonna let you down Never gonna run around and desert you Never gonna make you cry Never gonna say goodbye Never gonna tell a lie and hurt you read more

I've went here for years and the employees just treat you like family. The food is phenomenal, but a lot of times I get filled up on just the hot rolls! This is a must go if you're in the Shively area. read more

They messed up my steak 3 times but I'm a forgive full person so I didn't get mad at all, best rolls ever.

The food here is usually good. They're always crowded, which can be a good and bad thing. A large crowd usually indicates good food and service, but when it's too crowded, sometimes the food and service suffers. The only issue I have had here, is the way they handle wait times. They encourage the "call ahead option, " but they don't honor it. This has happened three times including tonight. Once they figure out a way to fix that, they would be five stars in my book! read more

They have good food and the employees are nice and they help you out when you need it

This place right here is gud in my book the service is always gud and the food is always gud I have no complaints when it comes to this place here read more

Texas Roadhouse - Steakhouses Near Me - Shively, Kentucky

Seated right away. Got there at a little after 11am which is early. Waitress very good. Rolls were fresh hot and soft paired with Cinnamon butter, very tasty. I had the Bacon Cheesburger dressed with a toasted bun. Burger was a little salty but good. My wife had the grilled chicken salad and my son had the chicken tenders. read more

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Food was cold they got my order wrong and the service was rude And they were very racist (I'm black) read more

There really aren't a lot of great choices on Dixie Highway but Texas Roadhouse always delivers a solid meal and experience. It's loud and crowded but the team members are really nice! Hands down-the best croutons ever! Do yourself a favor and order a salad. read more

I travel from Southern Indiana to the Shively location to get a shorter wait time, more flavorful steaks and great service. They seem to be seasoning and marinating the steaks properly and the cooks know what they're doing; they're juicy and cooked to order (medium) with some blackening on the outside. The Clarksville IN location isn't as good. read more