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    That Drain Guy

    5.0 (43 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response quality

    Excellent

    Response time

    10 minutes

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    I thought the top drain was clogged but it wasn't.  That Drain Guy fixed it though.
    Lynn U.

    I wish I could give Louis a ten star review. My kitchen/laundry drain in my basement was backing up and I messaged That Drain Guy through yelp, and I got a response in less than 10 minutes and he was at another job but was at my front door about an hour later. His rates are very fair, his explanation of what went wrong was very detailed where a lot of it went over my head, and he did a terrific job! He's also super nice, clean and professional. I now have a proper drain and would not hesitate calling again if I ever need his services.

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    2 months ago

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    Louis G.

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    1 month ago

    Great service and very quick response. Highly recommend. We have been using him for 4 times.

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    1 month ago

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    2 months ago

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    23 days ago

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    1 year ago

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    Louis G.

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    1 year ago

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    Louis G.

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    6 months ago

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    Louis G.

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    1 year ago

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    Louis G.

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    1 year ago

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    Louis G.

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    10 months ago

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    Louis G.

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    1 year ago

    Came by the same day I sent a request and fixed two clogged bathroom sinks. Thank you!

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    Louis G.

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    1 year ago

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    10 months ago

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    Louis G.

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    9 months ago

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    Louis G.

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    1 year ago

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    Louis G.

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    1 year ago

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    Louis G.

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    Louis was great. Prompt to anwser and fix my issue quickly and efficiently. More than worth what he charged for his services!

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - That Drain Guy

    Review Highlights - That Drain Guy

    Louis came the same day we called and efficiently cleaned the problem kitchen drain with his amazing snake machine.

    Mentioned in 31 reviews

    Read more highlights

    Sutherland Plumbing

    Sutherland Plumbing

    4.9
    (371 reviews)

    I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

    Quick response from Cameron after discussing problem with garbage disposal on Friday. Okayed…read moreestimate and work order. Jack and Eric arrived on time Monday. Disposal was installed, Jack realized faucet was leaking. I agreed to estimate to replace it . Had early morning follow up on Tuesday took less than an hour. Jack took a look at a concern I had with my hose bib, all was ok. Jacks' dedication to a job well done and his customer service is outstanding. Sutherland replaced a water heater for me, so I knew they were perfect for this job! Satisfied Customer

    Henco Plumbing Services

    Henco Plumbing Services

    3.8
    (96 reviews)

    My experience with Henco Plumbing has been great! I called them about 2 years ago to clear a…read moreclogged pipe and install a new toilet and had a very satisfying experience (see my previous review), so when we had yet another clog, I called them again. Our plumbing tech, Drew Smith, cleared the clog but found that the sewer line was deteriorating. He conferred with his manager at length to determine the best options available for me. We decided to do the least invasive fix, one that would avoid having to tear up my basement, ( which we use as additional living space), to get to the pipe. Expensive? Yes, but it's the sewer pipe folks - not something we can do without. Henco staff worked with me on the financing and I approved an epoxy coating for the existing pipe. Scott Printz Phil Skaggs, (the expert installers), came out and dug up the back yard to expose the pipe, descaled it and ran the camera to prep for the epoxy. No can do - pipe is in such bad shape that epoxy would be a very expensive, useless option. They immediately notified Henco management & Drew. Drew came back out on Monday with possible options. He'd shared ALL the info & videos provided by Scott & Phil with management, as well as my concerns about cost. It's now Thursday and Scott & Phil are back to insert a special liner (actually a pipe within the existing pipe) that will, to all intents & purposes replace the old pipe without having to dig up my basement & pierce the foundation. This is still an expensive option, but considerably less money than tearing up the basement. Bottom line, these folks have been personable, efficient, and have produced the results they promised. I highly recommend Henco for your plumbing needs!

    The work, when completed correctly, is good, but their communication sucks…read more We had the opportunity to buy into their annual plan for a fraction of its retail value. It's normally $250 and they gave it to us for our first year for $50. This all started when we needed duct cleaning and contacted them about duct cleaning and as part of a welcome to Henco, we got that maintenance plan at 20% of what the retail value is listed as. Unfortunately, the only thing that has been hitch. Free was the duct cleaning that we had done originally but everything else along the way has been some of the shittiest communication I've ever run into. The second job that we had done is that we had our hot water heater replaced, and here's where the communication stuff started to faulter. The plumber showed up with the wrong hot water heater. They had to go get another hot water heater, and while they got the other hot water heater in a decent timeframe because they found one locally, the idea that they didn't measure for the space before they showed up to the house is absolutely ridiculous. Then we had an HVAC order to where we were getting an air handler completely replaced because when the guys came out and cleaned it, they didn't tell us about a ball bearing in the fan that was going bad and when they completed that cleaning job, the AC failed. This was unfortunately on the hottest weekend of the year so far and so we went an entire weekend without air-conditioning. So when we finally got this scheduled for the air handler to be replaced, it was supposed to replace both the fan and the condenser unit per multiple conversations on site about that. Both are bad. Along the ways of getting this complete was a myriad of poor communication scheduling screw ups and miss quoted product lines which caused our expectations to be reset. At this point with everything included, we spent well over $15,000 with these guys and the communication is absolutely some of the worst communication I've ever experienced with a professional service company.

    That Drain Guy - plumbing - Updated July 2026

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