Exceptional online car-buying experience from out of state without ever seeing the vehicle in…read moreperson. The entire process was smooth and hassle-free, and the car was shipped to the mainland without any issues. It arrived exactly as advertised and in excellent condition. Dragan went above and beyond by selling me the car for less than my original offer to help with my financial situation. His honesty, generosity, and professionalism made this the best car-buying deal I've ever had. I highly recommend working with him.

Late review. Nikola was very informative, responsive, and accommodating. He made selling my vehicle…read morea breeze and I would definitely work with him again. He made it so easy as I transitioned to move out of Hawaii. Thank you again Nikola, and I look forward to working with you again should I return!

Amazing experience selling my used vehicle to Carlos at Carmark Hawaii. He was patient and…read moreextremely efficient with the process. Gave me a fair price and even a ride back to my home! Highly recommend for any military personnel PCS'ing or EAS'ing or just anyone in general looking to sell their vehicle in an expedient and transparent manner!

Had an absolutely great time doing business with Carlos! Very professional, kind, and tells it to…read moreyou straight. He also let me know what next steps I need to do in order to complete the transfer. I recommend Carmark Hawaii to anyone wanting to sell their used car! Bonus: He even got me an uber home, which I was not expecting but it was a true testament to how he does business. Thank you Carlos for a wonderful experience!

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Super nice customer experience. Mr John is a great guy who is trustworthy. I will go again for my…read moresecond car. Don't waste your time to sell your car. Go to Max Motors!

We had a great experience working with Arvi and Reid at Kaimuki Subaru. Arvi was super efficient,…read moreknowledgeable, patient, and not pushy at all. Reid assured us they took care of registration. They made the whole process quick and stress-free. We wanted to add tint to the windows and our car needed a bit of detailing on pick up but nothing that wasn't handled with professionalism and responsiveness. We were given some advice on tint gradient which is helpful in sunny weather-you can get a different color on the back and sides-be sure to ask about options. Arvi helped to coordinate our appointment for tint application with the car detailing and it turned out nicely. Highly recommend visiting Kaimuki Subaru and asking for Arvi! This was honestly one of the most straightforward and efficient buying experiences. Thank you to this team!

I would highly recommend our salesperson Alika. He was helpful, efficient proficient and got the…read morejob done fast! We bought a car from him today in cash. He helped work out deals and communicate with us and his manager. He was a great liaison! Go see Alika when you're ready for a new vehicle you won't be disappointed!

Worked with Jason Thai on purchasing a Camry and I couldn't be happier! He was funny and kind and…read moreguided me thru every process. I had to bounce in and out of the dealership to do things and he was so accommodating! Would recommend him!!

Worked with Steve Choi for the second time buying at car at Servco Lexus!…read more Mr. Choi was/is always busy but never made us feel rushed. He took time to explain the many different types of available inventory, their respective trims, and prices. He was never "pushy" about any certain vehicle and was patient while we browsed. When curious about any vehicle, he was happy to allow us to test drive or take a look inside the vehicle. Appreciate the patience he had with all of our questions and concerns.

Mike at the service desk is the perfect example of why people write positive reviews. He has…read moreexemplary customer service; he is polite, and so helpful. I went in to purchase washer fluid and he happened to walk by and I asked about getting my tires checked because my TPMS was acting up. He said no problem, I'll check them while you are waiting. He brought my car around and offered to fill up my washer fluid, too. He reset my TPMS, filled up the washer fluid and sent me off with a smile and good holiday wishes. What an amazing human in this AI age.

Absolutely awful experience. I have never felt so pressured or taken advantage of making a…read morepurchase. The finance lady was like a loan shark. She talked so unbelievably fast that it felt like I was at an auction. Before I even had a chance to process what she was saying, she had swindled me into thousands of dollars of add-ons with little to no explanation. By the time it was over, my total had increased by to Pusan's of dollars. It wasn't informative--it was high-pressure sales at its worst. She was so aggressive and pushy that I was literally in tears by the end of the meeting. It didn't stop there. They promised to detail the car before delivery, but the detailing job was terrible. After washing it there was actually scratches and dents that weren't apparent before. I actually had to bring the car back. To make matters worse, the salesperson told me the vehicle came with built-in navigation. It does not. Whether that was intentional or just complete incompetence, it's unacceptable because it was one of the features I specifically expected to have. Between the misleading information, the relentless pressure to buy unnecessary extras, and the poor follow-through after the sale, this felt like a dealership that cares far more about squeezing every dollar out of customers than treating them honestly. I would never recommend buying a car here.

Go see rima. They are first class people. Ultra friendly staff. Cater to your needs always. Super…read morenice cars and trucks. Sp happy with my car.

I am one of those people that doesn't like to leave reviews, but this dealership deserves they…read morereview it gets. While this is a long review, if you're seriously considering buying a car from this dealership, please read to the end. I purchased a used car (5/25/2026) on the condition that the dealership would address the check engine light, the taillight that was out, and detail the vehicle (the car was sitting in the upstairs showroom, not prepped for sale and filthy). It wasn't ready until 5/29; however, while on its way to be delivered, the check engine light went on again -also, that day, sales guy, Skylar, informed me the lender wanted an additional $599 for down payment. I told Skylar I no longer wanted the vehicle because I realized I'd continue having issues and I wasn't going to pay more down. The owner, Rima, called, assured me I wouldn't have any major issues moving forward and that they'd write off the extra $599. I begrudgingly agreed to take the car against my better judgment, based on his assurances. Within a week, the taillight was out again... took half a week approximately to get Skylar to provide information about having it fixed. They sent me to their "sister" shop, who replaced the bulb. The following day, light was out again. That shop discovered the light assembly was damaged due to water intrusion and had to order a part (estimated three week ETA). On July 2nd, I took the vehicle in to an independent shop for a standard oil change since the dealership told me, after the fact (of the purchase) that they don't usually change oil on used vehicles prior to sale. Would've been great to know that in advance. During the oil change, the threads pulled out with the drain plug which, according to the shop manager, is caused by the last person to change the oil because of either cross threading or over torquing. Now I'm hit with a $752 bill to replace the entire oil pan (aftermarket part... had they used an original part, it would've cost over $1000). This is more than 10% of what I currently own on the vehicle. I made repeated attempts to reach Rima through both text and email on the 2nd. He finally reached out that night, just before 8pm. He asked that I take the car to the dealership to have their people "verify (my) concerns" and he was informed it couldn't be since it's undrivable. He asked what the symptoms were... I told him none because I was simply being proactive by engaging in basic maintenance. His response? "With no symptoms, this may be outside of our parameters to try to assist". I sent three more texts after, all went ignored. Rima, you are the owner. What do you mean it's outside your parameters to "try to assist"? After two unsuccessful attempts to have this situation rectified via email, and no direct response from Rima (as a reminder, he is the OWNER) (and only one text from his shop guy, Dennis, to tell me Rima wouldn't work with me), I filed complaints with both BBB and DCCA. This dealership and, more importantly, the owner, is shady as hell. Check out all the other reviews and come to your own conclusions. I'd strongly suggest looking for any other dealership if you're hoping to have a functional vehicle - keep in mind that I had the vehicle for a total of 1 month and 3 days before it became unusable. I made the mistake of not looking at the reviews prior to walking into this dealership. Don't be like me and save yourself unnecessary stress and headaches. For anyone else who has had issues with this dealership, feel free to reach out to me. It's time Rima be forced to face the consequences of fraudulent business practices.

Just recently bought a used Mazda and needed to have my 2 tires replaced. Found out no wheel lock…read morekey was ever left in the vehicle so the tires could not be replaced. Made an appointment with Mazda to have them remove the "aftermarket lug nuts" and replace with Mazda lug nuts, including to purchase the wheel lock package. Kristel checked me in and handled all the paperwork needed to have my car worked on. She was so sweet, very pleasant and she really cared! She kept me abreast of what was needed to be done in regards to the lug nut replacements, gave me a quote as a heads up and was very efficient in calling me as soon as my vehicle was done! She went above and beyond to have my vehicle out as soon as possible for she knew I had another appointment to have my tires replaced. She made my first appointment there a very good lasting impression! Thank you Kristel for all your help, you are truly an exceptional employee! Keep up the great work! I am a very happy customer because of YOU! Please commend her for me at your next staff meeting! Thank you!

Another nice experience purchasing a vehicle at Cutter Mazda. This time with Kobe and Jeffrey. They…read morewere both very patient, friendly and kind. Their GM Matt Wong and Service Manager Garrick Uchimura are also very personable and helpful. I've been going to this dealership since the 90s and have always been treated like a valued customer. They have always kept my cars in great shape. I highly recommend seeing Kobe and Jeffrey when you're looking to purchase a new Mazda. They are fantastic!