We enjoy our time here in this new Cheesecake Factory. I not sure how many of the store that we have visited but this is a good one. About 4.25 stars. The wait for the food is short too compared to other one I have visited. The interior decoration is nice with high ceilings. I ordered the grilled steak medallions. Previously I like the skirt steak Caribbean. But they no longer serve that in their menu. The medallion steak is very good. The side comes with it also good. Great for a hungry meal. My wife has the chicken katsu. This dish is in the special menu meaning only seasoned menu. Her dish also good because it is a Korean flavor. Service is good. Others wait for the table every experience is good. They could have seat everyone immediately which they have table 30 minutes before lunch time. read more

See all

I finally made my first visit to The Cheesecake Factory at the Tampa Outlet Mall, and I left nothing short of impressed. I ordered the Chicken katsu from the special menu, and it completely blew me away. I swapped the white rice for brown rice. It was some of the best brown rice I've ever had. The texture was spot-on, perfectly cooked with a pleasant flavor. The chicken itself had a satisfying crunch from the coating, and the vegetables were fresh, crisp. The green onion garnish was a plus. It was better than what I found at many dedicated Japanese or Korean restaurants. The portion was generous; I had leftover to take home for lunch the next day. I downloaded their app ahead of time, which scored me a free slice of cheesecake- large, indulgent, and absolutely delicious. I liked the complimentary bread. The black loaf was my personal favorite. Our server deserved a special shoutout. He was the definition of professional -- attentive, warm, and never missed a beat despite how busy the restaurant was. He clearly earned every dollar of his tips fair and square. The restaurant itself was very busy, even at lunchtime, -with a mix of tourists and locals. The building is modern and fresh, with both indoor and outdoor seating and a sleek, contemporary décor. The menu is expansive, truly something for everyone. And their happy hour offers discounted food and drinks, which is a fantastic bonus. I remembered the first time ate at Cheesecake factory 30 some years ago at Cocowalk in Coconut Grove, Miami. Their food was delicious back then. It's still awesome now. And after this visit, it's easy to see why it continues to thrive. read more

See all

This has always been one of our favorite chain restaurants and we were soooo happy to find out they were opening here in WC. To start we ordered the stuffed mushrooms, which are a favorite, and they were delicious as always. The food was delicious as usual. I ordered the steak Dianne and it was cooked perfectly. My bf ordered the enchiladas which he loved, but the rice was crunchy and not edible, it seemed like it was old rice left out for too long. Our waitress, Samantha, was very accommodating and had the best attitude. read more

Laura W was our server and she was absolutely amazing!! I was very picky and was indecisive of what I wanted to eat, and she had patience and allowed me not to feel rushed while I picked what I wanted. The rest of the table already had ordered their meal mind you... I finally picked something on the menu. The manager Trisha came to give us the news that what I ordered is not available... She offered to give me a free meal. I told her I was actually full from the appetizers so she offered to comp a cheesecake. The main meals came out and one of them was missing sauce, and so the manager came back and apologized again and offered to go ahead and get a fresh plate out. She also offered to comp all of us ladies a cheesecake. All the meals were delicious. It was a good time with good friends. Good drinks and everything was rectified without a problem and we all left happy! read more

See all

The restaurant was decorated in typical Cheesecake fashion, elegant. Service was very slow. I think it was our server. The food was delicious, especially the cheesecake. We will be back. read more

We recently visited the new Cheesecake Factory location in Wesley Chapel, and overall it was a great experience. The location is right by the Tampa Premium Outlets, making it a convenient stop whether you're shopping or just in the area. We were seated outside on the patio which was covered and not as crowded or busy as the inside. Our server, Sophia, was really nice, attentive, and made great recommendations. She suggested the fried macaroni and cheese balls, which were very tasty and surprisingly filling...definitely a good starter to share. And as always, Cheesecake Factory lives up to its reputation for huge portion sizes. Everything is very shareable, and honestly, we probably didn't need to order as many dishes as we did because we had plenty left over. My daughter ordered the kids pasta, and it was more than enough for an adult. I ordered the salmon special with lemon sauce and capers. The salmon was cooked well. My first bite was a little on the salty side, but once I mixed it with the lemon sauce and mashed potatoes, it balanced out nicely and mellowed the saltiness of the fish. And of course, no visit is complete without cheesecake. They have quite the selection, and we chose the salted caramel cheesecake, which was absolutely delicious. Overall, great food, friendly service, and a fantastic new location. read more

See all

Great food and drinks. Great customer service. They always have a great sense of humor. Great atmosphere for get togethers.

I finally got around to trying the new Cheesecake Factory at the Premium Outlet. We arrived around 9:30P, we had reservations. For starters, the place was PACKED, the foyer was packed with ppl waiting to be seated, it was just a lot of people in there. We were seated on time and it took a while some our drinks to come out. Probably 10-15 minutes. We placed our orders and the waitress brought out approximately 4 baskets of bread, a wrong drink and we didn't get our food orders until 10:15P. It felt like we were waiting forever. The ambiance is your standard Cheesecake Factory. I feel like it's a tighter fit as they sort of plopped it in the middle of the parking lot. Cheesecake Factory is Cheesecake Factory -- the food was good as always. The raspberry lemon drop was OK, I wouldn't order it again though. I do NOT like their Arnold Palmers. read more

Ladies dinner was wonderful! Sim was our server for the evening and made us feel at home. We all ordered from the small plates menu and we were really hungry and wanted to taste various options. We all got a slice of cheesecake (to go) which is a must when visiting! They have a cheesecake case for viewing all of their selections. read more

See all

My friends and I recently went to the Cheesecake Factory in Lutz Florida. Let me first tell you I am usually not a fan of chain restaurants. We sat outside in comfortable wicker seats and the atmosphere was nice. The service was very good by Samantha. Two of us ordered burgers. The quality of the meat was good, but no seasoning, so they were a bit on the bland side. My other friend had a chicken salad. Nice presentation and he was quite happy with it. The prices were a bit on the high side, compared to other restaurants in the area. We did get some delicious CF bread that was warm and tasty. I am rating this review based on service more than anything. I probably wont go back, but it was some place I wanted to try. Unfortunately, we were to full to try their famous cheesecakes. read more

See all

Amazing food and experience as always! The menu is massive with a large variety of amazing dishes! They've definitely added some new items, which all sounded great! It's always so hard to pick. I picked the Mac and Cheese Burger. It is a burger topped with a creamy fried macaroni and cheese ball, cheddar cheese sauce, lettuce, tomato, pickles, and onion. Forgot to take a picture but it was delicious! Was only able to eat half so leftovers it is! read more

I've visited this Cheesecake Factory location many times and have generally had positive experiences, which is why this visit today was so disappointing. I sat at the bar alone and waited several minutes before being acknowledged by the bartender. While I understand things can get busy, the lack of urgency and engagement set the tone for the rest of the experience. I ordered a drink, stuffed mushrooms, and a turkey burger at 2:26. I hadn't eaten all day, so I was looking forward to a quick and smooth meal. I was not offered bread, which is typically standard, so I asked for it myself. When it was eventually brought over, it was placed beside me without any acknowledgment. My stuffed mushrooms arrived around 2:40 PM, but by 3:00 PM (well over 30 minutes after placing my order) my turkey burger still had not arrived. During this time, my drink sat empty for about 10 minutes before I was asked if I wanted another. When I inquired about my burger, I was told it had "only been 17 minutes," which did not align with the actual timing. The worst part about that interaction is when the bartender went to check on my burger and returned, he didn't acknowledge me. He went to help other customers. I had to interrupt him to get the update. At that point, I requested a manager, as the response felt dismissive rather than helpful. It took approximately 10 additional minutes for a manager to come over. During our conversation, the burger was brought out, but it was missing the salad that was supposed to accompany it. The resolution offered was to remove the burger from the check or package it to go, but there was little acknowledgment of the overall experience or the breakdown in service. What stood out most was the lack of accountability. When I referenced what had been said earlier, the manager denied it, which was both surprising and frustrating. Additionally, instead of addressing the issue the manager made it seem like I was just trying to get a free burger which was insulting as I am a veteran and have a great job. If I were looking for free food, why would I still pay for my drink and stuffed mushrooms which did come out?! I'm not someone who expects perfection, but I do expect a basic level of attentiveness, communication, and professionalism. Unfortunately, this experience fell short in all three areas. Given how frequently I've visited in the past, this was particularly disappointing. I hope this feedback is taken seriously so that future guests do not have a similar experience. I will never return to this location nor will my family after today's experience. read more

I stopped by this location by Tampa Premium Outlets this Tuesday during Veterans Day week, luck was on my side and there was one open seat at the bar calling my name. I settled in for a quick bite and a drink, and immediately noticed double the staff than what I normally see in an operating restaurant. A different bartender mentioned it was their first week open, so all the extra staff, trainers and managers made total sense. I was greeted right away and asked if I'd be dining in or just having a drink. I let them know I'd be dining in for both and just needed a minute or two to take a look at the menu. It honestly has been a while since I've been to a Cheesecake Factory. It was around 4:30, so I ordered off the happy hour menu. My sliders came out quickly (even with the chaos of opening week), and they were super fresh -- soft buns, juicy inside, honestly way better than I expected. The lettuce on the side was fresh and not brown. I also got the vodka berry lemonade, which hit the spot. They have so many happy hour options, so if you love a casual, early-evening happy hour vibe like I do, this is your place. I was next to the service station, so I got a front-row view of all the action. The team looked like they actually enjoyed working together, and there was a ton of teamwork happening. Overall, I'm genuinely impressed with this location -- way more than other Cheesecake Factory spots I've been to. Great energy, great service, and great food for opening week. I'll definitely be back once things settle in! Y'all might want to put your name on the list while you're shopping, they will STAY busy during the holidays. read more

My wife and I frequent Cheesecake Factory locations and have dined at the Lutz Florida location this is the third time. I normally get the Renes special. At all the locations the chicken salad is so thick that half of it falls out of the thick cut toast. At the lutz location it was been exactly like all other locations. Today my wife and I both had the Renes with chicken salad and both had like 1 1/2 tablespoons of chicken salad and it was on cheap white "wonder bread" definitely not up to the standards we are accustomed to. Very disappointed and will probably not be going to this location again it would be worth the trip to the International mall location. read more

Overall an excellent experience. Made a reservation for 8 o'clock and was seated at 8:05. Our server was wonderful, one thing that really stood out was even though she was sat with a large party, she made sure she got our order in before she attended to the large party. The new restaurant is beautiful inside. I also noticed there is plenty of staff around, food runners, servers and managers. It's only been open about a week and a half but everything ran very smoothly. My only small complaint is that I had the shrimp scampi and it's very difficult to eat the meal when the tails are on the shrimp. But I do understand the decorative factor, as it looks better for presentation. My friend had the French dip burger with the truffle fries which were all fantastic .And of course, the best part was the cheesecake. We tried several of them, the toasted marshmallow s'mores as well as the red velvet and the pineapple upside down cheesecake. All of them were absolutely delicious. I was concerned about being able to park because it's at the Tampa outlet mall, but there was actually plenty of parking available on a Saturday night. Overall great experience at this new location of the cheesecake factory. read more

See all

Never had a bad meal at cheesecake factory. this was the tampa outlet restaurant inside very chic and welcoming also the ambience are nice and bright. We order appetizer and classic hamburger and a salad. Everything came out pretty quickly tasted yummy and fresh. Alex ours waiter was very attentive refilling ours tea. Would definitely be back soon to try out the extensive menus. read more

See all

The wait was not bad at all considering it was the grand-opening.... Server was amazing and knowledgeable! Great Vibe!!! All appetizers were hot and dinner was yummy!!!! Cheesecakes to go!!! We will be back soon! read more

This is a new location that we wanted to try. We made lunch reservations for our group of 11, although we didn't need to). They had our spot ready and seated us right away. Our server was good and brought us drinks right away. They did not have any bread ready(we were there when they opened) so had to wait. The meals were all the good quality you expect from CF but their prices were very high. I normally get the Cajin pasta but it was almost $28 so I ordered another dish that was more in line with lunch. My wife got the Thai lettuce wraps and they were very good. For dessert we split a strawberry shortcake and it was delicious! Good meal although the prices will keep us from dining here often. read more

The peach cheesecake was so delicious and fresh. The whipped cream was so sweet and light.

When you go ask for the server Destiny. We had a nice dinner and the server Destiny was great. First time there and loved the meal.Thank you for a wonderful experience. Cheesecake Factory is lucky to have you as part of their team. read more

It says that they allow "pets," I called to make sure I could sit on the outside dining area with my dog. They said only service dogs. Disappointing. read more

We met as a family for Christmas Eve. Our waitress was fabulous! She offered many recommendations on their expansive menu. We all got cheesecake to go! We sat in the rotunda area and the place comfortably busy, yet enjoyable. read more

The Cheesecake Factory - Family - Desserts Near Me - Lutz, Florida

Everything you could ever expect from this franchise! Awesome and amazing service! Thank you Justin S, you were spectacular! Love that this place came to our town! Food was exceptional! read more

See all

Service was a 10/10, the chicken in this dish tastes like cardboard. But the pasta was very good and light. read more

The Cheesecake Factory - Chicken parm pizza - Desserts Near Me - Lutz, Florida

Aji tuna chips are excellent. Everything was wonderful fresh fast. The cheesecake was beyond words highly recommend this place.

Food and drinks are good. It's always busy but our waiter was great. Will come again for sure.

Not what I expected.. Very loud, the food was ok, pretty basic. I will admit the customer service was good, but overall I wouldn't care to go back.. read more

This location is new. We have tried other locations multiple times especially on Sunday for brunch. We have only been disappointed with a few entree's. Such was the case this time with the Teriyaki Ahi Tuna. Most of their salads are very plentiful. Not so with this salad. The tuna was sliced paper thin with only 6 slices on the plate. The mixed greens looked like a condiment and not a real salad. For $26 Very disappointing. Nachos and meatballs were very good. Peruvian chicken rice bowl looked and tasted very good. Chicken Shawarma, Chicken Katsu bowl, hamburger and chicken salad sandwich were all under $19.50 and very tasty. read more

So glad there is a Cheesecake Factory closer now. Met up with a couple of friends, and even though it was cold, their outdoor sitting was enclosed and heated, so it was perfect. The food amazing, and Alex was a phenomenal server: knowledgeable, attentive, professional and super funny!! Ask for him next time you go. read more

Food was good! Cheesecake is awesome and took mine home to enjoy later. Service was great.

Newly opened Chcake factory. Great food service and cheesecake factory style!! Bring the Fam

Hate sitting at a table with a bunch of strangers when booths are open. Yes i asked for the booth i saw open. Told it was closed. Nonsense. More choices around. Not going to come back. Sloow service. read more

1 slice of cheesecake cost as much as a whole cheesecake anywhere else . Slow service .

We went their for lunch with the family, were greeted by a very friendly hostess, since I had a reservation we were seated within 5 min. Ordered pretzel, cauliflower for appetizers. Ordered grilled branzino , hamburger, chicken and waffles and everything was absolutely delicious . Prices are affordable , very nice ambiance Everyone is very friendly. Definitely coming back . read more

Would give 0 if I could! Paid $30 for a steak add-on and got roughly 3 oz of tough, overcooked cubes on a sad Caesar (photo attached). Portion size and quality do not remotely match the price -- it felt like a robbery. When I complained the manager on duty did nothing to help and tried to charge extra for every additional piece. Completely unacceptable; do not recommend unless you want to get ripped off. Pathetic! Wish I can add a photo here so you can see it. read more

Always great food and service. Last Sunday I took my family out for a good dinner at the Cheesecake Factory only to have some confusion in the kitchen with our lost order. The wait was almost 2 hours for our meal and was starting to ask questions understanding It's a new location with some growing pains because it's always packed. What makes me give this place a 5 star review is our waitress and the manager+our meals. Both went way beyond to make certain we were happy. Many offers of any appetizers or dessert were offered so we took them up on the Mac and Cheese bites appetizer while we wait. Fantastic by the way! The manager is so right for this place and was amazing she genuinely wanted us to be happy taking many trips back to our table. As well got to watch my Bucs play in this beautiful location anyways so it was a win win for dad. A big shout out and thank you to Andrea our waitress and Kate the manager. We will be back! Thanks Mark read more

I had lunch with family on 11/17, service was subpar, server had an attitude, paid my bill. When I checked my credit card statement, the server added an additional 25 for the tip without my consent. I complained to the management and have yet to hear back from them. This is criminal, I will never eat there again. Be ware. read more