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    The Cheesecake Factory

    3.0 (2.2k reviews)
    ModerateDesserts, American
    Closed 11:00 am - 10:00 pm
    Updated over 3 months ago

    Order The Cheesecake Factory Takeout or Delivery

    The Cheesecake Factory Photos

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    THE CHEESECAKE FACTORY ATMOSPHERE

    What's the vibe?
    Classy
    Casual
    Moderate noise
    Good for kids

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    Recommended Reviews - The Cheesecake Factory

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    Reviews With Photos

    Avocado Eggrolls
    Ethan P.

    Still a solid place after visiting so many years. Decor and service were great. The new reservation system had a minor glitch so despite making a reservation, it didn't show up in their system. Luckily we came in early and the staff was on it so we didn't run into a big problem. Food was fantastic. I think the chicken Madeira, avocado egg roll and steak Diane were our favorite. The crab wonton sounds good but really can't taste the crab and the fries that came with the steak was basic.

    Over burnt burger.  Ordered medium, but got burnt.‍
    Tong E.

    Soup was nasty. Cream of chicken soup. Was awful. Should name it: Watery Tap Water and where's the chicken soup? Ordered the burger medium... got Master class of "how to make the simplest food bad". Worst burger ever at any restaurant. Fries was delicious. Service was very good. Burger was disappointing. Cheese cakes were delicious. Enjoy!

    Coffee
    Claudia G.

    I had only been to this location once before, and that was over a decade ago. My husband chose it for a date night, so decided to give it another try. I'll start by saying this place is incredibly busy. There are people everywhere, from the number of employees working to the number of guests dining. Having the cheesecake shop right at the entrance also creates a bottleneck and makes the entry area feel crowded. We checked in and were told there would be a 30-minute wait. We received a text within that timeframe, but when we went inside and told the host our table was ready, we were informed that the text was actually just to bring us inside while they prepared the table. I found that a bit odd. We ended up waiting near the host stand for a while, and after I asked how much longer it would be, we were seated about three minutes later. The seating arrangement was probably my biggest complaint. The tables are extremely close together, making it feel cramped and uncomfortable. The party next to us was only a couple of feet away, and I had to be careful not to bump into their table or plates when walking to the restroom. Service times were a little slow. My husband's Sprite arrived about 15 minutes after ordering, and my glass of wine took around 20 minutes. Our food arrived approximately 35-40 minutes after we were seated. That said, the food was excellent. I ordered the Cajun salmon, and it was absolutely delicious. I also have to mention the menu, it's practically a book! I can see why people take so long deciding what to order because there are pages and pages of options. Personally, I found the selection a bit overwhelming. Our waiter was wonderful and very attentive throughout the meal. When my food was delivered, the server explained they had run out of sweet potatoes and were making more because my portion was smaller than normal. She said they would bring me the rest once they were ready, but unfortunately, they never arrived. I ordered a Riesling, which was crisp, refreshing, and paired perfectly with the salmon. For dessert, I had the Tiramisu Cheesecake, and it was honestly one of the best cheesecakes I've ever had. It was absolutely amazing. I paired it with coffee, but the coffee was only lukewarm. I prefer my coffee hot, so that was disappointing., The food was fantastic, the service was great, and the cheesecake was phenomenal. However, I was not a fan of how crowded and tightly packed the restaurant felt. The atmosphere was stuffy and uncomfortable for me, and because of that, I probably would not return.

    Brittany A.

    Decided to visit with my dad on a Thursday night. We walked in and inquired the wait time. We were informed 15 min., we ended up waiting about 30 min., we understand things happen. We finally get called and the host places at a tiny little table awkwardly close to a couple having a date. It was less than an arm length from them. The other side of us is the same closeness and a large family. Me and dad looked at each other and decided to leave and we just couldn't do it as dad was breathing in this gentleman's cologne we were so close. It's okay, just not for us ... but the cheesecake absolutely is!!! So we walked back in and stood at the counter ready to order. But, not one worker would look at us. Then two girls come up and me and dad are like yes!! Finally we can order and get out of there. But then .... they start talking about their birth control problems. I finally almost said something when this loud voice said,"to order is over here." Would have been nice to know that before waiting at the counter for as long as we did. I recommend better traffic control and attentiveness to customers standing right in front of you along with other frustrated customers. But we finally got to order our cheesecake yay!! ... But another 10-15 minutes ... but yes, we did it. The peanut butter cheesecake with some type of oreo bottom and it was delicious reached an additional star for such an awkward experience.

    Yari T.

    Ambiance is like every other location. Service was fast and we were sat right away. Appetizer was too cheesy (seems impossible right) but it surprisingly wasn't tasty. Food was good but not great because my steak medallions were over cooked, slightly charred when I asked for medium. Veggies were on point though so i was conflicted. Overall, I would return.

    Warm Crab Dip
    Ashley D.

    Placed a pick up order today and everything came out very warm and sealed properly. The New Orleans Cajun shrimp is new and OMG so delicious!! Must be eaten quickly or else the bread underneath soaks up all the sauce and gets soggy. It comes with 3 and in my opinion not for sharing bc it's sooo good but also small. The Shrimp scampi came out very delicious but i do wish there was more sauce as the noodles were a bit dry. I did get a side of mashed potatoes and unfortunately they were super salty

    Chilaquiles verdes
    Delia E.

    We came here for brunch and were actually surprised it wasn't that busy. Usually there's a wait that can go over an hour, so we've sat at the bar before since it's first come first served. This time we were greeted and seated pretty quickly and decided to grab a booth, which was a nice change. Our server was friendly, attentive, and made the whole experience feel easy and enjoyable. For food, we tried the chilaquiles verdes with chicken and eggs. I usually order my eggs over medium, and they came out just right, which I appreciated. We also ordered the steak and eggs, which were solid, and the French toast. I have to say, the French toast is more on the dessert side. It's fluffy, buttery, and really good. Definitely something to share or go for if you're craving something sweet. The orange juice is freshly squeezed, and you can absolutely taste the difference. So refreshing and worth ordering. Overall, we really enjoyed our brunch here. It was a great experience from start to finish and definitely a spot I'd come back to.

    Louisiana Chicken Pasta
    Kevin I.

    Ordered off the skinnylicous menu; ordered the lemon garlic shrimp! Amazing flavor, perfect portion and only 590 calories. This maybe my go to every time I dine here.. Finished up with a Cheesecake (@The Cheesecake Factory) Went with the original, Strawberry Cheesecake! Soooooo good! Got here this evening and we were immediately met by the hostess which was very friendly and efficient! We were quickly seated and our server was on it! It was outstanding service this evening! If you ever been to a Cheesecake Factory all of their establishments are so nicely layed out with decorum! This location was nice and quiet, perhaps it was later in the evening? Needless to say a very positive experience at the Victoria Gardens location!

    Clam chowder and the Eggroll Sampler
    Connie W.

    It's been 3 years since I been to the Cheesecake Factory I decided to go for a date night being that it's not far from the Amc theater that I was going to, my first server, she was excellent, however she went on break and we had this guy ( Grant W )that I felt was rude. Allow me to elaborate so after having appetizers I was full & didn't eat my main dish I asked for a container, he brings it to me then asked if I wanted the dessert menu I said no he asked are you sure I said yes I am sure. He leaves and comes back with the check and says I brought the dessert menu anyway because this is the cheesecake factory, the way I looked at him like who are you talking too. He proceeds to say I know that when I usually get home, I want something sweet to eat. And I said you didn't have gastric bypass surgery so sugars don't make you throw up or worse, he apologizes and leaves, I didn't let him ruin my night. However he needs to learn that no means no I should not have had to say no 3 times

    Grilled rib eye
    Gerry D.

    Its been a while since I had been to Cheesecake Factory and this location in Rancho Cucamonga is one of my fave spots to go! Went here with 2 amazing friends and, of course, immediately got great service from the staff. We got seated fairly quickly and our server was super helpful and accommodating. I ordered my usual rib eye steak (pictured) and had it cooked perfectly to a medium. So delicious and tender, the flavor profile was the perfect way to spend the evening dinner. As always, the buzz in this location is always cookin w local shops and people enjoying the early sunset evening. It felt like I was in Hawaii or some other tropical place. Great job CF! I will make a plan to be back w more friends.

    spicy chicken chipotle pasta
    Nina N.

    i mean, it's cheesecake factory. you can't expect extravagance, you know? my pasta was decent! server was great, she really made our experience there wonderful

    Cheesecake Factory
    Mike B.

    Susan or Susie the waitress, was great! The food however, the truffle fries in particular, were not good. Also the strawberry shortcake was made out of biscuits (by mistake???!) anyway, not good! Just an update

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    12 hours ago

    Reservation at 7, got seated at 8 do better. Tell your staff to stop talking to each other and get people seated. Thank you.

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    Page 1 of 56

    The Cheesecake Factory Reviews in Other Languages

    Ask the Community - The Cheesecake Factory

    What is Diane steak?

    British origin, simple beefsteak cooked in seasoned au jus.

    Most popular drinks?

    I think the Mai Tai is one of the best I've had. (I ask for an extra float of dark rum.) The Mojitos are pretty good too, for Rancho Cucamonga. In cold weather, if you want a coffee drink, ask for Cafe Wynnie, but only Alicia knows how to make it,… 

    Is there a happy hour menu?

    check the website

    Which cheesecake is the best? Do they charge sales tax on a whole cheesecake?

    All of them are delicious. My favorite is Red Velvet

    Do they sell a whole cheesecake?

    Yes. Stock is not always consistent though. It's best to order ahead on the website or app.

    Is the menu limited due to the plandemic?

    Menu is the same as always, staff experience has changed though, it quality has diminished. But that's everywhere, even with my industry.

    Are they currently open, when I recently went there they were close?

    Yes. I go to the one in Rancho Cucamonga and it is packed all the time.

    Is outdoor seating still available?

    Yes.

    Are they open in New Year's Day? Jan 1

    Happy Hour time and days?

    4-5pm

    Do they allow dogs on the patio?

    I'm sure they do little ones. We were there a few weeks ago and there were actual small dogs in the restaurant and one at the table across from us.

    Do they do Sunday brunch here and if so, how much is it?

    Yes they serve both Saturday and Sunday brunch items in addition to their regular menu items from 10am to 2pm. These special menu items run about $15 to $18 a plate. They do not serve brunch buffet style. Although their prices are a little steep,… 

    Do you have WIFI?

    Cheesecake Factory does not. Victoria Gardens does, but theirs usually doesn't reach Cheesecake Factory, or it's unusably weak.

    Does ur iced latte come with almond milk?

    Cheesecake does not offer any milk substitutes at this time.

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    The family wanted something different, so we came here and got the family meal. We had tri-tip,…read morechicken, ribs, bread, and salad. Everything was cooked perfectly and tasted great! We all enjoyed a little bit of this and a little bit of that. Highly recommend this place!

    Decided to have family dinner night here. Which was great cos they have family dinner options…read more My family and I got the tri tip and chicken which came with Caesar salad and 12 pieces breadsticks. We got the tri tip with Gorgonzola butter. The meat was very tender and flavorful and the butter enhances the flavor of the meat. We got the lemon chicken. The sauce is so tasty. I did get pink in my chicken. We returned it to the person who brought out our food and notified them the chicken was still uncooked. They came back and gave us even more chicken. You get hints of lemon in the sauce and bombs of flavor from the seasoning and garlic. I like how the Caesar salad is over dressed. Some people don't like it like that. The family meal of salad was a big portion. I enjoyed it. The breadsticks are always good. Dip it in the sauce of the trip tip / chicken. So good! We also got carrot cake. The cake was delicious. Not too sweet. But when you eat it with the frosting it gets sweet. We went on a Monday evening. It was busy because I noticed there was a few big parties in line before us.so it can get loud. But the restaurant is big and you can choose your seat.

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    Stopped by here this past weekend to celebrate my son's birthday and we had an amazing experience!…read moreIt was our kids first time here and our server, Raul, did an amazing job from making us feel welcomed, to giving recommendations and describing the food, and giving excellent service. He was very attentive and professional, and we will be asking for him again! The manager was also very nice and checked on us as well, however we forgot her name. :( We tried all three of their signature steak options and they were sooo yummy, however our favorite was the blackened ribeye. Our server ended our night with a dessert to celebrate my son's birthday. Wonderful experience overall.

    SERVICE: 10 - Server (Nathaniel) - Excellent, especially…read moreconsidering how busy they were. 10 - Kitchen - They brought the food out so fast, and they had a dedicated runner so food was not sitting long. 10 - Hostess - Professional and Courteous with a smile, and even got the door for us on the way out. CLEANLINESS: 10 - The tables, floors, and seats 10 - The plates, glasses, and silverware 10 - Staff was well groomed and tables were seemingly turned over quickly by bussers 10 - Even the bathrooms were clean and smelled good!! STARTERS: 8 - Salt & Pepper Shrimp with Pesto Sauce 6 - Cheese Biscuits with Honey Thyme Butter ENTREES: 7 - French Dip with all the fixings 7 - Classic Burger with all the fixings 5 - Salmon Tacos as is (Should've done shrimp) SIDES: 8 - Refried Beans with Cheese 6.5 - Cajun Fries 6 - Fries KIDS MEALS: 6.5 - White Mac and Cheese 6 - Cheeseburger DESSERTS: 8 - Butter Cake 7.5 - Blondie Cookie with a scoop of vanilla ice cream 7 - Scoop of Vanilla Ice Cream

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    Autumn was our server this evening and took amazing care of us! We're semi-regulars here and…read moreservice is usually good but from start to finish, we felt Autumn went the extra mile serving us tonight!! Food was excellent as always except one dish that came out a bit undercooked and she took the dish back immediately and got the order corrected for us. I wish every server out there was as top-notch as Autumn. It's evident she really takes pride in taking care of her tables. Thank you again Autumn!

    Long time Lazy Dog fan, but lately really disappointed in the over dinning experience. Went to…read morelunch on a slow Tuesday , sat outside due to the dogs. Our server was gentleman who was kind , prompt an a good server. He told us he was going to be going to lunch/ or leaving , so we decided to close out our tab with him but mentioned we wanted to continue with drinks. He introduced us to our new patio server. This is where the disappointment came. Our new server rarely checked in on us. Within the additional hour of our stay we only ordered one round of beers ( had she come more often we would have ordered more). But the biggest upset was that our table was touched by 3 separate people an no one cleared our table. We sat for over an hour with our hot beers an a completely filthy table. Needless to say we paid for our 2nd tab an our table still remained with our plates from our first tab.

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