Another clean tidy and well run CBTL location. I was greeted warmly by Jose, and my Americano was made in the blink of an eye. The establishment was cool calm and clean, tranquil as usual. Parking is shared with the entire adjacent shopping center. Plenty of seating indoors as well as patio tables with shade outside. And my Americano was as good as always. I always try to review all the CBTL locations that I visit and I can tell you right now--this one is just as nice and clean and tidy and well run as all the other CBTL's. I have zero complaints. Nothing but praise. Job well done team, keep going. Note: I saw Jose offer warm and friendly service to every single customer while I was present. He's good. read more

Since 2020, this place has gone down the drain in mostly everything! From good customer service to asking for simple napkins and utensils. Since they hired a new mgr back in 2021 or 2022, this place feels negative. I mean, the vibes and the energies there is not good. Also, theres only about 2 baristas serving all the time..which I think is bad. Plus their drinks dont taste fresh like it used to 5 yrs ago and the prices are too high. Sorry, but Im just giving my honest review. read more

I've been coming to this coffee bean for around 4 years and the staff is so friendly and kind! Whoever's hiring does a great job here! I enjoy working on my computer here while sipping on my drank! Great ambiance and location. read more

The Coffee Bean & Tea Leaf - Ice blended mocha, custom coffee bean water bottle. - Coffee & Tea Near Me - South Pasadena, California

I used to really enjoy coming here to relax with a tea, but not anymore. Their new policy on bathroom use is grossly inconsiderate. If they are going to require that you wait in line at the register to request use of the bathroom, then they need to have a barista regularly stationed at the register to accept such requests. Also, they will let other people go ahead of you to use the bathroom, despite that you asked for the bathroom first. They really need a better attitude toward customer service. Lots of other great coffee shops in the area, never go to this place again. read more

Heard they have ube iced coffee. Had to go try it out. It was delicious with oat milk substitute. The coffee cake I got with the drink is a little too sweet to my liking, but overall, it tasted pretty good. read more

The Coffee Bean & Tea Leaf - Iced Ube Coconut Cream Latte... delicious! - Coffee & Tea Near Me - South Pasadena, California

I was in a rush to use the restroom and afterwards to buy my favorite drink from there! I kindly ask if I could use the restroom because it was urgent. The staff member Vanessa said only for paying customers. I was like not to point out the obvious, but I really needed to use the restroom. She said to wait 15 minutes because she closes in 15 minutes, luckily Krispy Kreme Doughnuts was next door. I went in there wasn't stopped by anyone to use the restroom regardless if I'm a paying customer or not. I'm shocked how Krispy Kreme Doughnuts staff give customers a warm welcome! read more

The Coffee Bean & Tea Leaf - The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - South Pasadena, California

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Stopped in early morning to grab a few drinks for teacher appreciation. The parking at this location can be pretty tricky but I found a spot - right out front. The barista was friendly and kind and made my drinks pretty quickly. I hope the teachers enjoy a morning pick me up for teacher appreciation week. read more

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All good here some service issues but all good

Nice place to relax and just sip coffee. Had caramel macchiato and it was comparable to other high end coffee places. Service was fast enough, considering there were no early morning people. Servers were pleasant. read more

I've been a customer of Coffee Bean & Tea Leaf for several decades. Many of my friends and coworkers never had the drinks from there. They usually go to Ugh, Starbucks. Well, when I invited them to Coffee Bean for the 1st time. Had them try my all-time favorite Hot or Iced Americano with Hazelnut powder. They're hooked, especially my coworkers at Welbe Health in Pasadena. They always forget the name of the drink. It is not a hard name to forget. But I always have to tell them. Thank you, Coffee Bean. And the Associates and Baristas at South Pasadena, you guys are awesome. read more

Looking for a casual study spot in Pasadena? This place is it! This Coffee Bean & Tea Leaf location has the best service and excellent wifi. I usually get their teas and always find a spot (indoor or outdoor) to work at. read more

I got the caramel macchiato thing I got the caramel macchiato thing It was very yummy. I like it. read more

My darling Yelp friend Dee A mentioned that drinking coffee before a workout burns more calories, so I stopped by here on my way to the gym to grab a cup. (Plus, I needed something to warm me up.) I received a very friendly welcome from Jose and Sophie when I walked in. They were both so sweet. Jose took my order - a regular medium roast (black) and a coffee cake. As I was paying Jose asked if I wanted a stopper. I wasn't quite sure what that was but said, "Sure." Turns out the stopper was the best thing ever invented! It kept my coffee from spilling all over the car and it helped it stay hotter longer! Woo Whoo! The medium roast was smooth yet robust. It hit the spot and I enjoyed it. I tried the coffee cake when I got home. It was ok. It was moist but lacking in flavor, and I didn't taste any cinnamon. Oh well. The store is spacious with a relaxing atmosphere. There are plenty of tables inside and a small seating area out front. Next time I drive by I'll be sure to stop for some coffee. Hopefully, Jose & Sophie will be there. *20 minute parking out front. *Free WiFi read more

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I've been coming here for years and have always appreciated the friendly and quick service, plus their iced coffee and iced earl grey are the best. The music isn't too loud making for a great study/work spot, the chairs are comfortable and there's always parking. I'd definitely recommend this over other coffee shops nearby. Great baked goods and protein box too! read more

The Coffee Bean & Tea Leaf - Coffee counter - Coffee & Tea Near Me - South Pasadena, California

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Nice cafe to get a coffee at. Clean and the drinks came out good. They were understaffed the time I went in. Maybe CBTL can pay extra for the employees who are understaffed and doing more than 1 person's work. Aside from that the coffee came out good, everything was clean. Parking was lot parking. I love the lattes. read more

Homie was lost and was found after having the the matchas cookies and cream now bro looks at life and coffee bean differently. Great service. Atmosphere was Quiet and chill how I like my coffee spots read more

I dropped by at 9 AM on a Saturday and it was fairly empty. They were well stocked with water, snacks and baked goods. I ordered an iced vanilla latte and jalapeño cheese bagel and was so happy with them. They came out quickly and we're all well balanced flavors. coffee not too sweet, bagel not too spicy but nice little kick. Also they give a healthy amount of cream cheese which is very appreciated: Also random but they have my favorite type of ice! Not sure what it's called but it's tiny ice cubes. read more

The Coffee Bean & Tea Leaf - Bagels & SpreadsCheese Jalapeo Bagel Iced LattesVanilla Iced Latte - Coffee & Tea Near Me - South Pasadena, California

Great service and great drinks. Parking is super easy as well with spots right out front. Love this place!

Everytime i buy my coffee or matcha here i usually will get a sandwich to go with my drinks but unfortunately they will always tell me that they cannot warm my sandwich coz their oven and microwave is broken. read more

My favorite Coffee Bean! The coffee is always on point, and Jayleen and Olivia are the best. Thanks for my coffee read more

The Coffee Bean & Tea Leaf - Iced Brown Sugar Iced Latte with Boba - Coffee & Tea Near Me - South Pasadena, California

Great coffee, all the staff are super friendly but Vanessa went above and beyond! I wasn't sure what to get but she was very patient and recommended some good drinks read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - South Pasadena, California

The minute I walked in I was greeted with a smile and received nothing but great and outstanding customer service by Frida, Jose and Terrell. Food was perfect and the environment was calm and relaxing. Definitely will be back again. Thank you. read more

I absolutely LOVE this location and have been coming here for years. In all the time I've been here for my coffee or tea needs my order has only been incorrect twice. What I like is the staff will correct the order quickly and are apologetic. I also appreciate that they make an effort to get to know their regulars and that makes me happy. I will always be a fan of this location!!! Even though a few of my fave baristas have moved on to bigger and better things...the vibe at this location always makes me feel good even when I may have to wait in line. read more

I've gone to this location a few times. My drinks always taste good. But the general manager Erika is beyond rude!!!! Her face can not hide how annoyed she looks to be there. Rude taking my order, rude to the customer after me, she literally rolled her eyes that she had to open the door to use the restroom. I thought I heard my name being called on the mobile order side and I asked to confirm and she like Sandie is going to be on the other side, her tone was so rude. Mind you it wasn't even busy. read more

Very happy that this particular coffee bean location has improved. A few months ago, I did not like how our coffer orders was prepared. I used to work for this franchise 18 years ago, so I know when the coffee is prepared well or if the barista is being lazy. Today's crew was very good. Friendly, energetic , and seems to be happy working. They prepared how the coffee was supposed to be. A simple latte prepared well is really good. My usual coffee orders are 1 hot latte and 1 ice blended. read more

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Great selections on healthy grab and go snack/ lunch. Staff very patient and friendly. Place is always clean and great place to sit and get work done when need be. Love this place! Staff/ customer service is reason why I keep returning! read more

Ericka the manager is rude af she can be a little happier. Everyone else was nice but she should do better

Amazing service Erika was very nice and helpful! Thank you for being nice to customers! read more

Im going to admit, I'm quite partial when it comes to coffee bean but my reviews are fair. I haven't ran into a location I didnt like. It get to the point that I just look forward to the different architecture of each location. This location looks quite elegant. The service here was quick. It wasn't crowded thankfully but the parking can be a little intimidating. There was nothing but twenty minute parking in front. If i wanted to kick back inside, I'm not sure where I would park. There is an abandoned restaurant next door with plenty of parking but I'm not sure if its a ticket risk. Blended Ice Mocha with no whip cream and a Lemon Loaf is my go to. Had that to go. Nice location...What can i say.... It's Coffee Bean baby!! read more

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Great service! Great coffee! Store was extremely clean. Noticed that there were new food items. Nice to see the food getting changed up.

Love this location! Madison took my complicated order like a pro and with a smile! She made ordering my drink a breeze! Thanks Madison!

I use to come to this place a lot. But then there's a couple of people here that don't make my coffee well. When I ask and pay for extra caramel it is not provided. Today my boyfriend came in today and order a small hot caramel latte with extra caramel. The tall slender gentleman left out of the extra caramel. This individual always cuts corners and waters down my coffee. Perhaps he may need more training. I spent $7 for brown water. read more

I came to this location a few days ago and was helped by Vanessa. she was so helpful and kind and made ordering quite easy since it was my first time drinking the coffee bean and tea leaf. read more

I'm really bummed about this location. My first time I was given a very watered down drink. This time I ordered a Vietnamese cold brew and it was all syrup. *sigh* I thought this drink would be a nice balance of sweetness. There's so much condensed milk/sweetener my drink barely looks brown. I'm so bummed I wasted $5 on something I can't drink. I don't think I can give this location another chance. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - South Pasadena, California

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I am very impressed with the service from Madison. She was very friendly and catered my needs which I really appreciate . The service is great and this location is kept very clean. As soon as Madison took my order she went ahead and was keeping the store clean in between customers.My drink was delicious, and I'm pretty positive all their iced blended drinks are delicious. I'll definitely be a returning customer. read more

The Coffee Bean & Tea Leaf - Cookies and Cream Ice Blended drink - Coffee & Tea Near Me - South Pasadena, California

Best matcha in town everyone at Coffee Bean is always very friendly. Love the blended drinks when we ask for recommendations they are very knowledgeable read more

The Coffee Bean & Tea Leaf - New Strawbert matcha amazing - Coffee & Tea Near Me - South Pasadena, California

I was having very hard trouble deciding what i wanted a very helpful worker named Madison gave me everything i wanted in finding a drink for for my the service was excellent the environment was great and i was really thankful for her help so go try the mango cold brew tea!!!!!!! read more

They make good tea latte. Kind and hard working. Nice area in town. I visit here to work on my macbook or just for a cold drink.

I love the coffee bean and this is the best location! Vanessa went out of her way to fix my drink and made sure it was PERFECT! Great staff and a great place to stop by or relax and work. I love the peach jasmine. read more

I went to this Coffee Bean since I was in the area and was looking to enjoy a coffee. I was helped out by a woman named Erika and her customer service skills were not up to par. She rushed me in making my order and I felt as if though I was unwanted there. Overall the experience was not enjoyable and I most likely will not be returning to this location. read more