I think it's just ok. It could be better. [[HIGHLIGHT]]It's relaxing enough inside and the coffee is decent.[[ENDHIGHLIGHT]] I wish they had more vegan options. Service here is ok. One time my lid came off easily in the drive through and I spilled my morning coffee on my work clothes...not sure whose fault it was, but it biased me against this place a bit. I think these big chain coffee places are way worse than smaller, less corporate shops. Community gathering is such a big part of good coffee shops. Not sure you'll see a local chess club here or any poetry readings. I need to check out their app to see if there are any good deals, my wife got a free birthday drink! read more

When you ask for a splash of half and Half and they make you a milk shake this location never fails to make my drink horrible I'll continue going to the Redondo beach location... this is not the first time this has happened. I've tried to be really kind about it, but it seems like the guy who is making the drinks is really egotistic. I really hope that the manager can get involved and have a talk with the people who come and pay six dollars for a drink every day hopefully that the workers who get paid by that six dollars that I spend every day can take accountability and make our drinks a little bit better (I am gonna add in how a splash of half and half should look on the second photo for the drink maker at this location) read more

The Coffee Bean & Tea Leaf - Splash of half and half - Coffee & Tea Near Me - Torrance, California

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I am in my CHOCOLATE era- CBTL has a new creation!!! Mexican Chocolate- they hit me with the BRRRR!! It's icy, frozen, chocolatey with a hint of spices!!! Love it, one drink and I am iced out!! Thanks Daichi for ringing up my order, great customer service!! read more

The Coffee Bean & Tea Leaf - Mexican Chocolate Ice Blended drink - Coffee & Tea Near Me - Torrance, California

Always love their coffee with the pesto sandwich on Saturday morning me and my wife . One of the item is discontinued but still advertising on the drive through hopefully they will remove it. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Torrance, California

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The drink itself was good but the employer Kaiden at 6:07 pm gave us some bad customer service, for that reason I would not return to this location, I asked for cream on top of my drink and when I got it clearly it wasn't there, I asked if she could add it and she told me that it probably melted inside, that was very lazy of her. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Torrance, California

Coffee and customer service is great! [[HIGHLIGHT]]But lobby is filthy!!!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]You can not sit in peace and enjoy your coffee or food because there are knats flying everywhere.[[ENDHIGHLIGHT]] You have to watch your food before biting it if not you will eat a knat. [[HIGHLIGHT]]Sitting here you see everyone swatting them away from their belongings.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Best thing would be pick up drink and food and LEAVE! You will enjoy more at peace outside in your car.[[ENDHIGHLIGHT]] read more

Thank you to Daniel for providing excellent customer service! I rarely visit Coffee Bean because there are few locations around, and I'm not a fan of their powders. They also can't control the sweetness level on some or most of their drinks. I had to wait for the traffic to lighten up before heading home, so I spent a few hours at this location. There were plenty of seats, and they do have outlets for charging. The place is pretty clean. Parking can be limited because of students staying long to study. I also saw the garage next door using their parking. I ordered their Ceylon Milk Tea with Boba. The drink was too sweet, and the boba pearls were okay. Overall, a good experience. I wished the sweetness was dialed down. read more

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Oct 29 we went around 11:22 and me and a cousin went and she ask if drink me order was sweet but drink taste sweet to me so me give 2 stars read more

The Coffee Bean & Tea Leaf - Pumpkin extreme blended drink - Coffee & Tea Near Me - Torrance, California

Oh hello Ice Blended I've missed having a Coffee Bean location in the Bay Area. The baristas were very kind. They accommodated my mix of Mocha & Hazelnut ice blended flavors (with whip of course). My niece even tried their mango ice blended. I have only a few places that I can order a blended coffee drink that does not upset my stomach. [[HIGHLIGHT]]The store was clean and even had some Holiday clearance items.[[ENDHIGHLIGHT]] It's a great location before you enter the freeway. read more

The Coffee Bean & Tea Leaf - Ice Blended - Coffee & Tea Near Me - Torrance, California

I love the pure vanilla shake, it is amazing!!! The service is good and [[HIGHLIGHT]]the interior and exterior is nice[[ENDHIGHLIGHT]]. read more

The Coffee Bean & Tea Leaf - Pure Vanilla Ice Blended drink - Coffee & Tea Near Me - Torrance, California

Had the pleasure of coming into Coffee Bean on Crenshaw + 182nd in Torrance today! First off it has a drive thru -- loved! I went inside, first time there and it was so cute! It's one of the nicest Coffee Bean's I've seen! I mean the decor, the modern style and aesthetics were everything! I was greeted so warmly and was helped by a manager Lorena I believe her name was. So, nice... was awesome to see that another customer who came in (a regular, it seemed) she knew names and greeted warmly, just the same. My drink (Reg. Matcha Ice blend w/ Almond Milk + Cinnamon in blend) was called out at the pickup stand... they actually had signage that said "Pick up" ...like I've been to many CBTL's and for me this one was just so super cuuuute in there to me! I also appreciated the little extra something to my drink as well (putting cinnamon on top), was a nice touch. OVERALL: I would recommend this location. Right off the 405fwy exit Crenshaw. Super Clean/Spacious. Drive-thru. Warm & Friendly Staff. I Would Definitely Return! read more

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First time here. Was a little confused on how to order but thank God for Brennan. He made sure to get my order correct the way I had imagined it. Great guy and had the drive thru moving despite the morning rush hour. Thanks boss man! I hope I spelled the name right, forgive me in advance if I didn't. read more

The Coffee Bean & Tea Leaf - Salted Maple Latte - Coffee & Tea Near Me - Torrance, California

We came to visit since we moved to Texas before last Christmas and we found out that sadly they do not have Coffee Bean and Tea Leaves where we live. My daughter's favorite drink was the Malibu Dream but they got rid of it for some reason. Now that we have Fall approaching that means it's time for all things pumpkin!! I decided to try the new Pumpkin Cookies and Cream Frapp since it sounded amazing and it was!! This drink was definitely Insta worthy and so pretty I didn't want to mess it up but I dove right in and didn't leave anything since it was yummy. I also got a pumpkin donut and that was fresh and full of pumpkin flavor read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Torrance, California

Just went through the drive thru and at the end of my transaction I asked for a receipt, the girl at the window rudely told me don't have receipt paper and walked away from the window... then I stayed at the window to ask if there was a different way for me to get my receipt and the girl came back to the window and said "um did I forget something" and I said "is there no other way to get my receipt" and she said "no we're out of paper" and walked away again... if there is no paper receipts they should be providing other methods of receipts either text or email and definitely don't think staff needs to be rude to a customer asking for a receipt. Not coming back. Zero stars if I could. read more

This was by far our worst experience here at coffee bean unfortunately. The service was mid, baristas were unenthused. Which reflected in the quality of our drinks. We've had coffee Bean plenty times before and this was definitely just a complete waste. They just aren't on it. Our drinks were not made to par. They lacked in quality and taste. It's a shame because there are so many other coffee places to choose from so to spend nearly $20 for poorly made products is a clear indication to spend my money elsewhere. The banana walnut loafs were nasty, hard, dry and not tasty at all. Extremely dried out and not in the least anywhere worth the money spent. [[HIGHLIGHT]]You make the cute inside all you want! It's the product and customer service that determines where I spend my money.[[ENDHIGHLIGHT]] read more

Would never go to this place ever again. Placed an order worth 32 dollars for delivery down the street and Coffee Bean cancel my order after waiting 1 hour. I will need to start going to Starbucks now even though Coffee Bean has better tasting coffee. Thomas Tymich was a good customer for years once this replaced Burger King. read more

Jeffrey was so amazing! He has such positive energy and made the experience 10/10!! Will definitely be back to this location! Also the coffee is delicious! read more

Coffee was very average! Being a non local and with so many of these coffee shops around in LA area I wanted to give it a shot! Went inside and ordered medium roast and they mentioned Light and Dark can be mixed. Coffee was not hot enough and did not have fresh brew taste! read more

Met up with a business associate who chose this location. [[HIGHLIGHT]]We spent about 30 minutes there and the sitting area had gnats flying around constantly![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I can't say that I would be comfortable ordering anything, it appears clean, but....gnats make me say nope![[ENDHIGHLIGHT]] read more

Horrible decline in quality and service. There was a day when CB&T focused on quality coffee, tea, and baked items. It is now basically an chain focused exclusively on selling blended drinks with tons of sugar and artificial flavors. Their employees are disinterested and don't know a coffee bean from a kidney bean. The baked goods are pre-packaged low quality items that you would get at a 7-11, but they sell them at top dollar. Pathetic! What a crap legacy the founders have left for their family. read more

I love this location! The staff is so nice and friendly and they get your order right :) btw.... Lucas and his crew should get raise! They are totally amazing. I know that whatever food I order from drinks to pastries I don't have to worry when going there. read more

Yay! The lids are fixed! No more leaking. I drink my coffe so cautiously because I know these lids usually leak and today, I was so pleasantly surprised when they didn't! Thank you! read more

I normally love coffee bean and it's way better than Starbucks but this location compared to the one near my house was not as expected. My blended drink had large pieces of ice in it making it nearly impossibly to drink through a straw because it kept getting stuck. Do better coffee bean, I think you need a new blender read more

Newly redesigned lobby. A few original teas are now discontinued. Service was good. Nothing unexpected.

I've been coming here for years & The entire crew at this location is excellent!! Every time I walk in here, I'm greeted with a warm personal welcome. The manager Samy is a sweetheart, her store is always clean & inviting. The merch display is always nice. Team members Lori, Nancy, & Viviana are always making sure that my drinks are A-1. I absolutely love the whole experience when I come here. This is my TOP LOCATION read more

The Coffee Bean & Tea Leaf - Everything about this pic is perfect - Coffee & Tea Near Me - Torrance, California

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I went to through the drive through this morning 10 mins after opening. The lady working the window taking orders opened her bandaid and was scratching her womb at the window. I did not see her wash her hands and she continued to hand us our food. Honestly, I felt uncomfortable having my meal after seeing that. The she was nice but I thought that was pretty disgusting. read more

The general manager, Samantha, and I say this with NO exaggeration, is the greatest thing to ever happen to the coffee industry. She runs this Coffee Bean like her life depends on it. I've never seen her working slower than hyper speed, and she treats everyone with such great amounts of respect. I do not know how she does it. She is, dare I say, an inspiration. The rest of the team is awesome too. They've made morning commutes so much more tolerable. [[HIGHLIGHT]]I opt to go inside the store instead of the drive thru because it's such a pleasant experience.[[ENDHIGHLIGHT]] Sometimes, Samantha will even have my regular order ready for me before I even finish paying. This Coffee Bean is a top contender for most goated coffee shop in the planet. read more

The staff at the crenshaw and 405 are the best. Order is always ready and the crew is extremely polite. Someone does a great job of hiring at this location. read more

Great location, right off the freeway, lots of parking and ample sitting room. The employee who helped me was super friendly. My drink came out perfect, would definitely come again when I'm in the area. read more

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The CBTL on Crenshaw off the 405 is old school, and has a cozy and inviting atmosphere- and thankfully, a hold out on the old style decor they were known for. We opted to "coffee in ". The cappuccino was on point, they have excellent decaf lattes if you want one, and do have a good selection of pastries. They also have a drive thru, which is cool, if you're on the go. Our order was good of course. At other CBTLs they used to plate your pastries for you. I kind of miss that extra detail. Most CBTLs I go to are busy, and so I get you can't expect that every time. But our location was not busy at all. So I feel they left off what I wanted which was a little bit more service. Do stop by this location a bit. It's much better coffee than bucks and I will always consider CBTL the place to beat. read more

Convenient location to freeway and streets. Ample and spacious parking + drive through window. Clean and modern interior with a spacious feeling and nice, friendly staff! read more

The Coffee Bean & Tea Leaf - Front entrance. 10.24.23. - Coffee & Tea Near Me - Torrance, California

Lorena and her staff is amazing, she's very hard working and knowledgeable about the drinks and food, the entire staff here works diligently with professionalism. Really appreciate this coffee bean in my area. -Komel read more

Had a stop here on a long drive and customer service was great. All the cold and hot stuff, plus juice and snacks! I love the ambiance here as it's always clean, smells amazing and is a relaxing environment. read more

Drive thru was quick AND they had Chrissy Teigen's banana bread!!! Good thing I called ahead!

I'm done with this location. I've accepted the poor service here for too long simply because I'm a fan of The Coffee Bean & Tea Leaf brand. Tonight was the final straw (pun intended). Let's start with tonight. Drive thru hours are listed online AND on their actual store window as being open until 10:30pm. I pull up to the drive thru at 9:22pm. I'm waiting at the menu for someone to greet me. 7 minutes later and a row of cars behind me...nothing. So I pull forward to the actual window. Lights are on, machines are running, but there is nobody to be found anywhere. This isn't the first time this has happened, either. Same thing happened to me about a couple of weeks ago and I just brushed it off figuring the employee(s) might be on break and hopefully not hiding from me (see paragraph below for an even earlier incident). Visits in between these two recent incidents were ok. Now let's back up about a month and a half ago... I pulled up to the drive thru at 10:00pm (keep in mind, posted hours are listed as a 10:30pm closing time) and again, nobody greeted me. When I pulled up to the window, nobody was there. As I started to drive off, I saw a guy pop up and he said "oh shit" when he saw that I saw him. I backed up my car and a girl then popped up at the window as well, looked embarrassed, and ran to the back and out of sight. Then the guy returns to the window and says "hey man, I'm really sorry about that...we didn't expect anyone to be here. We were trying to close early." I told him not to worry about it and that I would just leave, then he told me, "I think we can still make you a couple of drinks...what would you like?" So I placed my order and he handed me the drinks. He apologized to me once again for his behavior and I told him not to worry about it. I'm only worried about it now because I've had multiple strange incidents of hiding/disappearing employees in the past 45 days. I always come around the same time (between 9 and 10pm) so it's not like they can say they're not open those hours. Where is the work ethic? I don't even want to think about what that guy and girl might have been doing behind the counter. Might want to roll the camera footage back for that one. This location is a total embarrassment to The Coffee Bean & Tea Leaf brand, which I generally consider to be more upscale than Starbucks. It's a shame because this location is so close to my home. I'll just have to drive to another location from now on, or worse...Starbucks. read more

If you want to come here for a late drink don't bother. I got here at 10:12 and they already had doors closed. Says drive through closes at 10 but store hours close at 10:30. read more

The best it's like the motto is quality over quantity. Down to the hand soap in the bathroom. The coffee is alway great. The people always so nice fast and more than make up for any mistakes they have ever made. I even forgot my wallet once and they still gave me my coffee. I wanted to shed a tear cause I was having the worst day and they had no idea. The coffee made it a bit better. I love the EV car charger. It's the reason I started coming more often. I really love this place. I wish I had one closer to home. Suggestion an additional Ev charger just in case this one is busy I can still come and charge my car. Maybe even solar powered so it's free. Like Whole Foods. Updated the toilet seats. I dont sit on them but they could use an update. I know tagging in the bathroom sucks. But damn I love this place. read more

The Coffee Bean & Tea Leaf - Charging available even after they close. - Coffee & Tea Near Me - Torrance, California

I have to say the barista this morning did nooot know how to make flat white. The coffee tasted sour and the oatmilk should be Chobani.... Which is usually good... This was really bad. Been going there for years and maybe she was knew but it was REALLY bad. Time there close to 11am read more

I ordered the watermelon mint tea and the cinnamon coffee cake at the drive thru window. Pulled up to pay for my purchase, the agent at the window took my credit card and presented me first the my 32 Oz drink, then after my warmed coffee cake. Then the cashier turns and walk away from the drive thru, and starts talking and laughing with co-workers. Wow I'm waiting on my receipt. The window was cracked so I beeped my horn, they were looking at me but she never turned around, so then I tried calling her, nothing. I've then beeped for the 3rd time at this point they knew and realized I was going no where. So she finally came to the window to see what I wanted and I asked her for my receipt. She seemed to have an attitude. She then give me the receipt and tells me that If I take the survey, I'll save a $1.00 on my next visit. Well here is my Survey my drink had a watered down lack of watermelon taste, Little if no mint at all. Well I could not taste it. And the coffee cake tasted like warm slightly soft drywall with cinnamon sugar on it. I need my money back. And I cheated on Starbuck for this trash, and horrible customer service. I live in city of Compton and I'll come to Torrance or Gardena expecting to get better service, but nope it's just certain people who have jobs where they don't belong. If you are not a people person, please stay away from an establishment where you need to interact with customers. The best thing out of this whole transaction were the napkins, because I was able to spit that nasty coffee cake out, and wipe off my overly iced filled drink with no taste. read more

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My go-to Coffee Bean! The workers here are always nice, especially for a fast-paced work environment. I almost always get a Cookies & Cream Ice Blended with extra cookies. With or without coffee, it's sooo sooo good. **FUN FACT: I found this drink on google & it's actually known as "the Phoebe drink" (from the show "Friends")** The best part about this particular Coffee Bean is that I rarely have to wait longer than 10min, even with a long drive-thru line. A well deserved 5 stars. read more

The Coffee Bean & Tea Leaf - Pure Cookies and Cream Ice Blended drink with no whip & extra cookies - Coffee & Tea Near Me - Torrance, California