Great suggestion from bartender and incredible happy hour!!! The white pizza and pierogis were so yummy. read more

The Factory South Shore - Happy hour pricing - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

More like 3.5 because of inconsistent service. I have been here for breakfast, dinner and drinks. Each time our food or drinks were great, but service was so wildly inconsistent. The time I was there for breakfast everything was flawless. Service was on point, food was accurate and delicious. Another time I was there for dinner and I was surprised I was at the same place. It took forever to get served, items were forgotten and it almost seemed like we were an inconvenience to our server. I think that overall, this is a cool restaurant with a great view of the city and a fun vibe. They just need to work on the consistency of their service. read more

Big open airy restaurant inside the hotel. Wonderful views of the river and downtown Pittsburgh. Angel was such a big help. Got to us with water and a wine/cocktail menu right away. The red bland and Big Electric Chair came quickly. Gave us time to enjoy the drinks and then came back for the order. Obviously the short ribs sucked (joking) so bad I had to eat all of them so the chef would not be disappointed. I almost got a bite of the crème brûlée that my wife ordered. Thanks again Angel! read more

The Factory South Shore - Braised short ribs about 3 minutes after it hit the table. - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

We walked into a festive and lively restaurant and bar that was packed. I'm happy we had a reservation. Our server was especially helpful with the menu and substitutions if allowed. I had the NYE special with salad, surf and turf, crème brûlée and a champagne split. I enjoyed the entire meal and would recommend to anyone in the area. read more

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Good food. Breakfast lunch and dinner! Service is good too. I had an all the way inlet most mornings and the burger was done right.

It was pretty good overall but the service was awful. We got sat quick enough, orders drinks then Joey disappeared. I saw the bartender look twice at our drinks sitting there so finally went and got them myself. White pie was tasty especially if you like strong garlic. Son found the Amish Roast Chicken to be moist and well seasoned. Side of fries are over priced at $7. Mac & Cheese was good. The short rib dish looked and tasted like a piece of chuck roast. It was relaxing with a good view. read more

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The Factory South Shore is the place for Marriott Bonvoy Platinum Elite and above member to get breakfast. They got to know me and my routine the 2 days I was there. I eat my breakfast downstairs and I get one breakfast as takeout to take up to my wife in the hotel room. They waitstaff was so good at it that they reserved my spot while I delivered breakfast to my wife every morning without me needing to explain my routine a second time. Their breakfast was fantastic! It was not the normal hotel breakfast that I've had the past couple weeks. I had a French toast and a fried bologna benedict the days I was there. The French toast was very good. It came with cooked to order eggs and sausage. The fried bologna benedict from what I was told is a Pittsburgh favorite. It was okay. I'm not from Pittsburgh, and may never see a fried bolonga benedict again. The South Shore is the place for breakfast when staying at the Sheraton. It's a good place. read more

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I dined at this hotel restaurant because I was staying overnight at the hotel. I'm local to the greater Pittsburgh area and it was not on my list to try. But the convenient location inside the six-story warm indoor atrium was too inviting not to switch our reservation from another restaurant. Our table was situated in the bar area with warm dim lighting which I preferred over the brightly-lit tables by the windows with the views of the city skyline across the river. There were two wedding parties in rooms off the atrium. As it was New Year's Eve, they had a special NYE prix fixe dinner that was quite a deal. And the jumbo shrimp were truly jumbo shrimp. The service was excellent. Our server, Stephanie was welcoming and managed just the right mix of checking on our table. The kitchen while disappointedly not offering any substitutions, did so to be able to bring out our meals in the right amount of time. While my meal was tasty, I likely won't be making a repeat visit for it. It was a solid meal for a hotel restaurant. Note: there is no free parking in Station Square. read more

The Factory South Shore - Pan Seared Atlantic Salmon - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

The food was amazing and the flavor was wonderful. The service was decent but it was also during the middle of a snowstorm and many people were not able to get out. Many employees who were working in short staffed conditions were extremely nice and made the experience better with their smiles. I didn't take any pictures since this was a business trip but in a tell you everything we had looked amazing and tasted amazing as well. Several door dash orders were going out the door as well which is a good sign. The interior of the hotel leads right to the dining area and the open concept is quite impressive and pretty neat. read more

For what is basically a hotel restaurant, this place delivered. I mean, it is not a separate space from the rest of the Sheraton and would basically be the bar area in not for the tables that were set up in the area. There is a partition that separates it from the rest of the lobby. And this quite possible spoils the view of downtown from the atrium that is the lobby. Service at first was a miss. We were here for a quick dinner and approached a host stand that was not manned. The lobby front desk had to go find the staff manning the host stand. Once they found them we were guided to a table. The menu isn't long so looking over it didn't take too long. I asked for a sweet tea to drink, but they only had unsweetened tea so I went with water instead. We had to ask what the soup of the day was and wait until they were able to come back with the answer. I ended up going with The Factory Cheeseburger. Which I suppose is the signature sandwich for this place. It is basically a run of the mill cheeseburger. The description states it is topped with white cheddar and garlic aioli. However, what I got was regular cheddar and mayo. You also get the usual toppings, lettuce and tomato. Come with a side of fries and slaw. The slaw was your run of the mill slaw that you find just about anywhere. The fries, being in Pittsburgh, at least appeared to be hand cut and fresh. Overall, not a disappointing meal, but not exactly how it is described. What is amazing about this place, is the view you have while dining. read more

The Factory South Shore - The Factory Cheeseburger - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

4.5 stars. The Factory restaurant is located inside the Sheraton Station Square Hotel. The restaurant serves breakfast, lunch, and dinner for dining in, takeout, and room service. Please see my photos for some menus and foods. In the past year, my husband and I have eaten three meals here--two breakfasts and one dinner. We usually have to wait several minutes for the seating hostesses to notice us and seat us, but our waitresses are always timely and friendly. For our two breakfasts, we ate large buttermilk pancakes with little cups of butter, jelly, syrup, and walnuts; an all-you-can-eat buffet with dozens of available foods (e.g., eggs, toast, potatoes, danishes, and cereals); eggs benedict with bacon and potatoes; a waffle with toppings and bacon; and orange juices. For our dinner, we ate a hamburger, cheeseburger, root vegetables, and fries. We enjoyed the flavors of all of these foods. We and other customers wear casual clothes. read more

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Delicious food! Salmon is my favorite dish. Pretty good service and view. Will be back again. read more

The Factory South Shore - Salmon, house salad, NY Strip Steak Frites, WILD MUSHROOM pizza. - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

Came for a double date on a Saturday night. We made reservations and got a great table by the window with a great view of Pittsburgh. The food was pretty good, and reasonably priced. I wasn't a big fan of the table which had no legroom in the middle for those of us who are tall. read more

The Factory South Shore - Mushroom pizza - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

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We came here on a weekend for dinner, and it wasn't super busy. We did make a reservation and they saved us a table by the windows with a great view! The restaurant is inside the Sheraton. It is such a cool space architecturally! The space and the view were mainly what drew us here. I had the soup of the day, which was French onion. It was very tasty. I would get it again. I also tried the hot Italian grinder. It had a bunch of ingredients, and it was huge. It was actually a little hard to bite into. Our server was courteous, but the food did take a while to come. Overall we had a great time here and would come back to try their brunch. read more

The Factory South Shore - French onion soup - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

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The food was very good and I enjoyed the view. The service was very good as well. The only Downside were the obnoxious out of town group at the bar in town for the Steelers game. read more

The Factory South Shore - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

Yum yum yum. I enjoyed the Factory, mainly the ambience of hotel balconies overlooking the restaurant in a repurposed factory / warehouse building with a nice view of the Monongahela River. The server was very knowledgeable and helpful with the menu, and the food was terrific. The salad was fresh and filling (bigger than expected) and the salmon was flavorful too. The espresso martini was nice (bit strong but they're better thar way!) I would definitely return to the Factory to try some other dishes. read more

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We decided a last minute place and they had a lot of reservations available. It is located inside the Marriott down Station Square. Parking is paid, and a good walking distance. They had a one pager menu that is on the $$$. Sharable dishes are around $14-$17. Main Entrees are around $17-40. And all sides are $7. I would recommend happy hour to save some money on drinks (house wine $5 or drafts $4) and some shareables are $7. They have window seats, bar seating, and top indoor balcony seating. I would recommend trying this place out once but I don't see myself coming back. read more

The Factory South Shore - Brussel Sprouts $7 during happy hour or $15 regular - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

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I had the crab cakes. They were so good. Barely any filler and lumps of crab. Better crab cakes than I've had in Maryland. Matt was our server and he was excellent. The restaurant is located in The Sheraton in Station Square, very classy atmosphere. I definitely will return! read more

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Great food, good view, large serving sizes. Service was good. I thought it was strange that they brought the soup out at the exact same time as the entree, didn't give me time to eat both before they got cold, and the google info on this place doesn't make it clear that it's in the lobby of the Sheraton. Great place though, would definitely go back read more

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I ordered the breakfast pie. Our server forgot to put it in when she ran the ticket so everyone else's food came out about 15 minutes before mine. When the pizza came, the egg on top was raw (the whites were see through). We asked for the pizza to go back to just be finished in an oven so the eggs would finish cooking. The manager came out with the menu to inform us that the menu says "dippy eggs" and those were dippy eggs. We pointed out that the whites were clear and she was argumentative about the eggs. She said they could remake the whole pizza but it would take another 15 minutes (for some reason could not just heat it in the oven to cook eggs). Our server Betina was VERY apologetic and kind - accidents happen and she was very apologetic and tried her best to make it right. The manager was argumentative and tried to convince me that I was wrong. The server told me to go to the breakfast buffet and get whatever I wanted. The food seemed fine but there were bugs all over the buffet. I would not come here again. Walk down the street to Tupelo Honey for breakfast instead. read more

I'll admit it, despite the good Yelp reviews, I almost didn't come when I found out this was a hotel restaurant. I've never had good luck eating at hotel restaurants. Well, my luck finally turned, because my wife and I had a great meal at the Factory. The restaurant is right in the lobby of the hotel. It was a Saturday night, and between a wedding in one ballroom and a dance recital in another, let's just say it was a very lively atmosphere. But it was kind of fun. We started with the Factory salad, which ended up being our least favorite dish of the evening. Don't get me wrong, it was still good, but it was a touch bland because there was so little dressing on the salad. This seems to be a trend now, and one which I don't really like. If you went through the trouble of making a dressing, please use more than a teaspoon of it! For the main course, we got the crabcake appetizer (for $10 they will add another crabcake) plus a mushroom pizza minus the truffle oil (can't stand that stuff. Did you know it's not real truffles?). Both were spot on. The crabcakes were all crab with little filler. The pizza had an excellent crust and had tons of flavor. For dessert we got the chocolate lava cake, which also hit the mark. In summary, I was impressed, especially for a hotel restaurant. Don't come here for a quiet, romantic dinner, but if you want a casual dinner with good food, I suggest The Factory. read more

The Factory South Shore - Mushroom pizza - Cocktail Bars Near Me - Pittsburgh, Pennsylvania

I went here for lunch on a Sunday with my niece and her girlfriend. We were greeted and seated right away by the window. Our server, Mark, was excellent. He was friendly and timely. I went with his recommendation and ordered the brisket cheesesteak which was absolutely delicious as were the fries. My niece ordered the white pie which was also very good. I had a fancy whiskey cocktail that was served with a lid and when you took it off smoke came out. We got the lava cake for dessert and agree. It was delicious. If I recall, it was around $100 + tip. Pricy, but what do you expect for a restaurant inside a hotel on the river in station square. I want to return to try the breakfast one day. I would recommend giving this place a try! read more

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Breakfast during our friend's wedding weekend here was so much more than just a meal - it was a delightful experience thanks to our amazing server, Betina. We've traveled extensively and truly appreciate great service, and Betina's was top-notch. From her warm greeting to her incredibly attentive service, Betina's beautiful joy and genuine kindness shone through. She's one of those rare people who clearly loves what they do, and it's contagious! She made us feel so welcomed and valued each morning, going above and beyond to ensure we had everything we needed with a smile. We will absolutely be back (especially for Steeler games!) and a huge part of that is knowing we'll hopefully be greeted by the wonderful people, especially Betina, who made our breakfasts so memorable. If you're lucky enough to have Betina as your server, you're in for a treat! read more

This is inside the Sheraton Hotel. Nice views of the city. Mac & Cheese was really good. We also had the mushroom pizza - my husband said it was good & the brisket cheesesteak, very good. Lots of leftovers, it was a lot of food. Giving it 4 stars because this margarita was $16. I just got back from NYC and got more for my money at all the restaurants I went to there, which is saying a lot if you know NYC drink prices. And the miller lite was served in a clear plastic cup. I might seem bougie, but this place was nicer than serving beer in a plastic cup. read more

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Complete incompetence. We had a 6:30 reservation, arrived early, and were asked at 6:35 what we wanted! At 7:10 we grabbed two seats at the bar and neither bartender checked on us. By 7:20 we walked out. Not the way to operate a restaurant. Several people continued to wait up front but no one ever came to communicate the wait or fact they were never going to be served. read more

Pretty nice view of the city. Big parties are a bit of a task but other than that, drinks and everything were great. Will return!!

Such a fantastic restaurant! Our waiter was incredibly patient and kind to our large bachelorette party and even went the extra mile to get us free dessert to celebrate. The food was absolutely delicious and definitely worth going back for more! read more

Wanted to try this place and honestly, blown away. It is in the hotel Sheraton but the views are amazing of the city. We sat right next to the window and you had the option for a high top, couch, or low seats. Matt was our server and was very friendly and was very informative. We tried the espresso martini & it was delicious! The food came quick and was delicious. The place is set up so nice and I can't wait to come back in the summer for the outside views. Honestly, a hidden gem. read more

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It's a hotel bar/ restaurant - only giving two ** cause the drinks were great. Don't eat here. My chicken sandwich- how can you destroy a simple chicken breast? Half was raw half was burnt. The Italian grinder was less worse if that's a thing. Super soggy- Come here to drink not eat read more

Found this place on a where to eat in Pittsburgh post. Was surprised to see that it was the hotel restaurant. Ambience is very pretty. Service was a little slow to start but the food made up for it. We started with the Philly cheesesteak Spring rolls to share. I didn't get a pic of them because we were starving and they were delicious. They were just two rolls cut in half so if you have more than 2 or 3 people you will need to order more. We each ordered and entree and the heritage salad to share. We had the hanger steak and frites, short rib ragu and the salmon and every dish was cooked to perfection and delicious. Would definitely recommend. read more

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The Factory South Shore is the newest restaurant in Station Square. This was my first time here, the ambiance is amazing it overlooks the river and a great view of the city. The food was amazing, the Brussel Sprouts was my absolute favorite and they taste amazing. Our waiter was the best, she was so attentive to our table and gave us good recommendations. It can be pricey so just prepare yourself for that. read more

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The food was absolutely amazing. The drinks were great. Our server Stephanie was top notch. She gave wonderful recommendations, she was very courteous and professional. We can't wait to go back. We will be requesting to sit in Steph's section. The ambiance was fantastic! read more

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best espresso martinis in town! made a special trip! Noah is a great bartender, thanks!

We never got a chance to experience! We walked in got seated only 1 other table seated. We sat for 10 minutes never were approached by a server so we left! read more

Atmosphere is great! Lunch and breakfast have been top notch! Greatly appreciate our server Patrick!

Patrick was the best!! I would definitely come back because of him!!! Food, friendliness, cleanliness!! 5 stars!! Thank you Patrick! read more

Patrick lived up to his name and made the perfect Irish Coffee. Great place to gnosh.

Pretty disappointed with our experience. Had a birthday reservation and waited to be seated. 20 min to get a drink. Out of several things we wanted. Pork chops were good, short rib average. Couldnt split a bill, awful! read more

Service is terrible!! We told them we had to be somewhere, no one even came to the table for 20min to take drink orders. We almost left. When the food finally arrived it was ok. But not the 45 min it took to get. read more

Located inside the Sheraton, the ambience was pleasant with a good view of the river. We were there between lunch and dinner when they would normally seat you at the bar. But they were more than willing to seat us at a dining table with a view of the river. Service was wonderful with a personable, chatty server. Food was very good. I had Brussels sprouts and also pierogis; spouse had brisket sandwich. We both were very happy with the presentation and taste. read more