WHY WOULD YOU NOT COOK THE FOOD FRESH! This flame broiler has the food sitting in warming plates waiting to be served. There is no portion control, plates and bowls vary in size depending on who's putting the meat in the plate. Want a chinese fast food style meal where the food is at your finger tips to point at? Come here. Otherwise, WabaGrill is the way to go. Fresh clean healthy food. read more

With all the corona virus going I go in and order a bowl and one of the girls isn't even wearing gloves and she had her hands all over my bowl !!!! As I drove home I decided to just throw it away definitely will not be back at this location I mean have some respect for ur customers read more

The staff here is so nice!! I was amazed. If you want great customer service, you need to come here. Make sure to ask for Christina, she's the sweetest! read more

I love this place it's just down the street from where I live and they have great customer service very friendly Everytime I go in Christina is always very friendly out going and ready to take our order and let me tell you they hook it up . Make sure when you go in you ask for Christina ! read more

Best place to eat for lunch, highly recommend this place, healthy food with a good staff that know how to treat their customers

Sooo I ordered ahead thru grubhub I get the email and notification that my good is ready and im here like 30 min. Later my food is not done they havent even started sooo here I am still having to wait, which is why I ordered ahead in the first place. read more

Finally found a place that my kids love. Food is amazing every single time. Highly recommended for a great lunch

Service sucks, they are cheap with the tofu. I basically paid $7 for a few pieces of tofu and a bowl of rice. The cashier was not friendly at all. Sorry you hate your job but you can at least fake a smile. First and last time ever coming to this location. read more

So this place has gone severely fucking downhill. Asked for more broccoli and she threw one piece on and flinged carrots off when she put it down before placing meat into the bowl. She was busy chatting with her three friends. And when my wife's tofu bowl was ready, she showed it off to her friends before calling my wife over to get it. Never again. Fucking bullshit. read more

I usually get the bowl with white rice amd beef. It is really good plus I love the.bowl for like cereal afterwards

Very quite place even during lunch hour. The services was ok. The chicken is dried and for some reason the veggies taste like it's been contaminated with a fish smell to it. Taste odd for steam veggies read more

My family and I are regular customers at this family broiler. The first two weeks we spent over $200. The proteins, vegetables and rice are always fresh. If you like it cooked a certain way they will gladly cook it. I have always got great customer service and the staff has great professional. The music played varies, but that's colorful and it's the way the world is. Never are they unprofessional and the price is very reasonable. I had visit food establishments where floors and tables are dirty. Where I was turned away due to rude service or certain foods were out of stock. My family is a variety of food diets such as gluten free vegan, vegetarian and of course me the traditional meat eater. This place is wonderful for everyone of all ages and people can come no matter what time and feel welcome. I continue to keep coming back because of the food and staff. I am now interested in owning one of my own Flame Broiler franchise because of this wonderful establishment. If you ever have a problem talk to the staff instead of just holding in your anger. They are happy to please their customers and are always respectful. read more

The owner of this location has told me that it will be open Monday July 2nd. If you haven't already tried flame broiler you should def. give it a try. The quality of meat is wayyy better than yoshinoya. As for the meats they have chicken, beef and BBQ ribs. depending on the location some give complimentary kimchi and some give jalepenos. I hope this location offers jalepenos. :) Everything is grilled not fried, there's no skin, no MSG and you can choose between white rice and brown rice. Very healthy option if you are trying to lose weight or just want to eat healthy. read more

I been coming here for almost two years now. I love the new concept! I'm in and out within mins! In regards to Jens comment below me--they use gloves. maybe she forgot to notice that :) read more

The place is very clean staff is very friendly I love the food I went in at 9:55 they don't open until 10:00 the staff let me in and took my order I really appreciate that kind gesture because I am a delivery driver and time is very important for me so they did me a huge favor I am very very pleased! read more

I can never get tired of Flame Broiler. It's healthy, delicious and good for you. Service is always great and the wait is always short. My favorite is "The Works" bowl or plate depending how hungry I am at the moment. Make sure to get the Magic Sauce aka Teriyaki, the hot sauce is a bit watery for my taste. read more

This place is healthy and delicious with great customer service; however, I can't give them an extra star because I'm suspicious of the fact that they always "forget" that I want the white meat and sneak in dark... White meat is extra $$ people, so check your dish for suspect, sun-bathed, and fatty chicken folks! read more

My family ate this last night and we ended up in ER for my 3yr old son. Food poisoning for a little man is not right. Obviously the food was contaminated. I will not be feeding this to my family again. Seeing my little guy in pain was not fun. Now mom and dad are feeling yuck. I don't recommend this food! Panda Express next time! Btw I only gave one star because you have to and my son loves the location of it because of the trains that come by. read more

I stood in line for 10 minutes patiently waiting my turn and the kid at the register asks me if I'm picking up an order. I say no and he doesn't hear me so I tell him I'm here to order my food. I'm waiting in line. I'm literally behind the person ordering before me. I'm not sure how that was confusing to him. I finally order and it's almost $25 worth of food. I go to pay him and he says oh we don't take $100 bills. What the heck? It's not even 6pm when I ordered. Is business so bad you can't break a $100 bill? I understand a lot of fast food places don't take bigger bills at night because the safe is locked up. That's understandable. This is freaking ridiculous. read more

this is the worst Flame Brolier ever! I normally go to the one by my office in Monrovia and the food is hot and fresh and the service is great. I order the plate and get steamed veggies instead of rice and have no problem. When I try to get veggies instead of rice in Upland they charge me 50 cents; reallly???? And they have some guy there who is the cashier and he is soooo rude! I WILL NEVER GO TO THIS LOCATION AGAIN!!! The beef tastes like it is old and re-heated too many times! read more

I absolutely love Flame Broiler but this is probably the worst location I have been to and most likely will not be back. At my favorite Flame Broilers, they pile on the meat where you can barely close the lid. This location gives you a less than generous sprinkle of meat and sends you on your way. And don't even think about getting a lot of sauce their dry rice. There's a limit on how much you can take. And they'll watch you to make sure you don't go over. I know Flame Broiler's are far and in between in this area but I suggest to either go to Waba Grill down the freeway or Flame Broiler in San Dimas. read more

Got the all white meat chicken. Tasted a little weird. Got home my stomach was so bloated. Got very sick that night. In so much pain I couldn't sleep. Then the diarrhea started. I DO NOT advise eating here. PS only gave 1 star b/c I had to. The restaurant is ghetto with signs everywhere about not vandalizing the restroom and limiting the amt of sauce you can get (I've been to other FB's and they do not have these signs). read more

I will never go here again! I used to love this place, and eat it 3 to 4 times a week! I went there last night and ordered something for 12$ , the main computer acted up he then used the 1 next to it after 6 min saying he already closed the other one. Daniel the person helping me told me Don't worry if they charged you 2 times come in with a statement from your bank and he will reverse the charges. I went the next day and showed him the statement and proof of charges and receipt , he told me i have to wait a while after the charges clear my account! To be such a huge buisness i'm really surprised to see them handling situations this way! After arguing with Daniel for 15 min i told him to keep the 12 dollars and ill never go there agian! read more

Wow! Why flame broiler? Why did you move the food to the front?! We have been regular customers for years but now I will probably not return. This gentleman at the front was so unorganized and had no counter space to serve. He had just been on his cell phone before I walked in then I saw him get a quick squirt of hand gel and barely rub it in before he served the lady before me. He then continued to handle her money then serve my food. His serving teqnique was so poor and his portions we even worse and so inconsistent! The cook looked lost like what do I do next there was no meat cooking for 6pm on a weeknight that seemed really odd. The food containers looked sloppy and made the food seem unfresh!!!!! Please make adjustments and return to the old system. I don't see how this can work during busy lunch time because this employee was so slow and unorganized! read more

Flame Broiler is always a good fall back from the convoluted menus of dine-in restaurants and the plain sandwich shops around the neighborhood. And when I say "fall back" I don't mean that in a negative way, but in a way where we run into what we already know. To our comfort zone. And to me that means tofu. Since they started offering their tofu dish a few months ago, or maybe longer than that, perhaps years ago I've been hooked. It's firm and cooked in a way where the firmness still has that gentle chewiness, without that firm crisp you'd see in most Asian restaurants, the fried oily ones. Cooked to a crisp, which alters the flavor altogether. Theirs is firm. Firm in all the right places, firm in your mouth, firm in every bite as it mixed along the brown rice it is perched upon. There are other dishes here too. And I've tried them, and loved them. But my favorite is their firm tofu dish. Sided with steamed vegetables, fresh, and not overcooked still firm like the tofu. It doesn't mush in your mouth like baby food. If you have denture problems, then I'm sorry. These vegetables might not be a good idea. But they'd tell you that. The servers are friendly and I've always enjoyed chatting with them. Their personalities adds to the experience here. Like when Lakisha told me how she slipped in the bathtub dying her hair with peroxide, and when she backed her car up on her neighbors lawn ravaging their sunflowers and daisies. They smile. They always smile, while I drizzle sauces on my dish. Different sauces; the spicy, the Teriyaki, and their very own Magic Sauce all mixed up in a sauce and soup cocktail. On top of the chopped onion leaves of course. The fresh greens sprinkled on top of the glistening tofu, perched on top of a steaming brown rice. They'd ask you how you are. I'm a vegetarian. And there are many options everywhere - from pizzas to Thai foods, to Subways and the neighborhood Italian delis. Most of them do not have very good vegetarian options. Most falls back to the classic food bait of salty greasy rich foods. Foods that will bloat you for hours, foods of questionable origins - particularly these Asian shrimps. Where, from what I've learned, is imported from other countries with dubious standards on fishery and agriculture. I don't eat them. But what if they get into my food? The pots they use, the cooking utensils. So I avoid them. They don't have good selections of vegetarian dishes anyway. And if they do, it's always just a side show, a gimmick to conform, to be able to say "see, we have vegetarian dishes too". Sure, but salty greasy and fatty. If you want simplicity, a minimalistic approach to dining. Something that won't confuse you, something where the focus is eating to live rather than the cliched "living to eat", then go have yourself a simple bowl of tofu over rice - with vegetables. There's nothing like it. read more

Been going here for a long time. Really good services, friendly and fast. Take time to explain what the bowl contains etc. Food is always fresh and meat and chicken tastes good. Only gripe is the very cheap forks to eat your meal with. read more

I would give it no stars but I came in at 8:55 and the big tall dude was being rude telling us to get out we are closed I asked when do you close and he said at 9 when I told him it's not 9 he kept saying it is were closed get out I showed him my phone and he said I don't care we're closed and I said that's some bullshit and he said you don't need to be so fucking disrespectful he was the one originally being rude and telling us to get out. I've come here for years . I've even came here 1 minute before closing and I'm always treated right and now I'm treated like this . What gives this guy the right to be so disrespectful to anyone he wants he should not be working here read more

Christina and Maria provided excellent customer service...both employees were multitasking and communicating with each other while having a cheerful attitude attending to customers needs. The food and service was great. I will be back again soon. read more

This location is under new management and they have made many great changes. They have the sauces ready in the containers for you. They serve you quickly and the food is always fresh. I used to never go to this location and now I am there at least once a week. A great place for a healthy lunch! read more

I knocked a star because now the food is in a vat in the front. Why?! It used To be so nice that they made the food but now it's just sitting there. My husbands chicken was dry probably from sitting out. The tofu was great though. I just wish the food wasn't sitting out. I went to a different flame broiler recently and they didn't do this so I'm not sure why this location does. Weird. read more

After waiting months for this FB to open I can finally say it was worth the wait. I like the idea of a frequent customer card, and that they give you a stamp for each bowl. The meat was good but could've been juicier. Also the jalepenos were sparse, mostly juice and seeds in the container. One more thing, they wouldn't take another FB location coupon. This is lame! Overall, a good FB experience but not the best ive had. read more

The lady that worked at the front was incredibly nice, courteous and attentive! And what I love about this location of posed to the other ones is that you can see them make it right in front of you because they have everything in the front and not hidden in the back. read more

Love this place! The food is amazing and they've made some good changes inside..I am giving it 3 stars only cause they have upgraded the bowls to bigger size which is great, but they add more rice and less serving of chicken or steak. They used to pack it in there which was the main reason I used to come here. I am in no way promoting or bashing anyone but I stopped by waba grill and they fill the whole plate with steak or chicken. I still come to flame broiler but not as often. I am usually starving after a workout and want to pack on the weight. The service is great and they are super professional always going out of their way. Great job to the staff.. read more

We love this particular location because of the employees! Christina is always so friendly and welcoming. We upped our visits once she started working there and we never leave without a huge smile on our faces. The best part? She's like that with everyone who walks in the door. Just love this place and love her! Oh yeah, the new tofu bowl is pretty good, too :) read more

My favorite restaurant with the best food. The staff is very friendly and always make me feel welcome. Their tofu bowls are very healthy and delicious. I only wish they had the nutritional information pertaining to the tofu read more

Love how there's no minimum for delivery . Great service and friendly. Over all great quality meal.

This restaurant is in a good location and has very good service. Their menu has a wide variety! I enjoyed my meal (teriyaki chicken with white rice), and the eating area was very clean. I recommend this restaurant! read more

Let me start off by saying the owner is very sweet. Even the 2 hispanic girls I always see working here has a pretty smile everytime I walk in. Sometimes I feel a bit embarrassed when the owner calls my name out to say hi across the packed restaurant but hey, I'm a loyal customer here and I continue supporting them for the delicious chicken and vege bowl with brown rice and green onion. I used to eat at this place like 5 days a week. One tiny cup of hot sauce and one magic sauce. Did you know that you can order white meat for $2 more? It's a secret menu I suppose. read more

This flame broiler is just as good as any other location. Patio seating a big plus- especially on a beautiful Southern California afternoon.

I love flame broiler!! Its my go to fresh, healthy and yummy spot. The food is always on point and very affordable. The staff at this particular location are friendly and helpful. It' s always clean inside, and all the condiment's are stocked and organized. Overall great impression and will be a customer for years. read more