The Human Bean? You've officially made me fall in love with the place. I've been here a few times before, and it was great. A cute coffee shop around the corner perfect for any type of occasion. But today. I ordered something totally new: an oatmilk caramel hazelnut iced shaken espresso WITH a splash of half and half. When I say that this is the best coffee I've had in a really long time, I sincerely mean it. The color was absolute PERFECTION. Kudos to the super sweet barista at the counter. She was so kind and helpful, especially when my app had a technical issue. The Human Bean, you've outdone yourself! If you're nearby, I 1000% recommend stopping by!! read more

I feel bad even writing this because I always liked their coffee. Although the drink I used to get was not on the menu. I did just get an iced caramel latte and asked for it extra sweet. This coffee looked watered down, and the ice tasted like bad tapwater ice, I can barely taste any sweetness. And even the espresso bean tasted like it was old. I just wasted seven dollars and now I will probably never get coffee from here again. The window girl was nice. read more

Horrible customer service we waited to place our order for 6 mins no answer drive up to the window and the girl goes to the back waits for us to leave then services the car behind us. Won't go again read more

The human bean is a great option when you want a coffee to go! They put a chocolate covered coffee bean on top of all the drinks which I love!! The prices are good and they have a great rewards program. The drive thru is always pretty fast. They have a wide selection of drinks to choose from. Today I ordered a large cold brew with chocolate cold foam and I enjoyed it. There's also a walk up window to order from, but I have never used it. read more

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Coffee was decent. Quick service. On the spendy side for an iced americano. The coffee bean added to the coffee as a bonus was neat.

The Human Bean is a pretty consistent espresso stand and you can actually taste the coffee, unlike other popular Northwest chains. I was visiting Phoenix and had a birthday offer to use, so I decided to stop in to this location. The drive thru was a bit busy, so I opted for the walk up window. Definitely a nice option if you don't want to wait in a line of cars! There is plenty of parking, so that wouldn't be an issue unless the drive thru was super backed up. The barista took my order in less than a minute and confirmed that the 24 ounce drinks have 4 shots, which is perfect for me. I always ask because some places skimp and only give you 2 or 3 shots in a 20+ ounce drink. My iced vanilla latte with almond milk was ready within a couple minutes. The drink was pretty good, almond milk usually throws the taste off a bit in iced drinks for me, but I try to avoid dairy. The chocolate covered espresso bean is always a highlight for me and transports me back to the tiny espresso stands in the Pacific Northwest where I grew up. Definitely worth trying if you are looking for a consistent and reasonably priced coffee spot! read more

The Human Bean - Drink menu as-of 7/14/24 - Coffee & Tea Near Me - Phoenix, Arizona

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The iced latte I ordered was actually awful. Espresso tasted burnt and all the ice was already melted down. I ordered a large iced latte with toasted marshmallow and white mocha... tasted like nothing of the two. My son got a strawberry banana smoothie and that was actually amazing. read more

So...I don't really like leaving a not great review for a specific location at a place for something that's not really there fault, but for something that's a larger company issue, but I was at this The Human Bean recently (for the first time) and this particular issue was a problem. Like most coffee places The Human Bean has an app. I love apps. I use apps all the time and take advantage of the discounts and rewards they offer. The Human Bean is the only app that I know of that you have to be on wifi to take advantage of discounts/rewards. When I go to The Human Bean I typically go to the one in Tempe near ASU since it's close to where I live and do things and luckily that location is right by a McDonald's that has wifi you can log into in order to use the app. This location doesn't have a place close by that has wifi so it's impossible to access the app. My caramel macchiato was great though! I love The Human Bean in general. I just wish they would update there app so this wasn't an issue any more... read more

The Human Bean- Dysart and McDowell Precious is indeed NOT Precious. She was very rude, unprofessional and is at work covered in hickeys!!?? She had a nasty attitude when I forgot to scan for points and asked if she could add them. She told me I needed to do that before I cashed out. Well you know what, I forgot and she damn sure didn't offer/remind. Honestly, she may not be someone who should work in a customer-facing position; especially not at a coffee shop- you should be fairly happy and jolly. Training, coaching and attitude adjustment needed. Just ruined the entire experience. No thank you Precious. Rude af . read more

In my Opinion The Human Bean is by far one of the VERY BEST of THE BEST Coffee Shops EVER! They offer so MANY options . My Personal Favorites are Raspberry Smoothies and their Teas! Every year they also give me a Free Drink for my Birthday. I LOVE THE HUMAN BEAN! read more

I don't always visit the human bean but when I do, I usually never have issues today unfortunately barista was a bit rude. Not everyone is a people's person and that's ok but a simple thank you, have a nice day not just give someone a drink and go on with other things , goes a long way. Overall coffee was amazing but service could be better! read more

If I could give zero stars, I would. I stopped by the location on Indian School and 20th St. and ordered a latte -- what I received tasted like watered-down milk. I let the woman at the window know it wasn't right, and instead of responding professionally, she rolled her eyes, flipped her hair, and gave major attitude. She handed it off to the barista to "remake," and I watched as they literally added more water to it. In direct spite of my complaint about it being too watery in the first place. This is a latte, not an American, not a water! When she handed it back, it was worse than the first time. I told her I still wasn't happy and decided to leave and go to Starbucks instead. As I drove off, she called me a bitch. Totally unacceptable behavior. I've never been treated this rudely at any business. Whoever's running this place seriously needs to retrain their staff or at the very least, remind them that basic decency is part of customer service. Avoid this place at all costs. Won't be returning. What a scam! read more

Shout out to whoever made my drink today. Not sure who made my dirty chai tea latte but appreciate you. Thanks for the pup cups as well. These guys always doing so good read more

I ordered a drink here and the barista was being condescending when I asked it to be remade because not only was it not how it was usually made, but it also was the wrong size. I usually come here a few times a month but this time was the worst experience I've had here. Even the remake was different than how it usually is. read more

Asked for a salted Carmel mocha & got a regular mocha granita & the African American ladies just argued with me instead of replacing it & said that it was a salted caramel mocha doesn't even taste like Carmel lol management needs to be reviewed at this location never had a bad experience until today. read more

Went in today at 4:45pm, haven't been here in months but I remember loving it here! I ordered a vanilla latte and the latte itself wasn't necessarily good but wasn't bad. I remember past drinks being a lot better. Anyway, the issue was the worker in a red t shirt that was working at the drive thru was very rude. She wasn't helpful when it came to me deciding on a drink, so I went for the most basic one of course. Assuming it was the same girl at the window, she did not say a thing to me other than shoving the tap to pay screen in my face and had the audacity to stare me down wanting me to tip. I would've tipped if she would've been nice. She then gave me my drink, I told her thank you and smiled at her and she completely ignored me. I worked in food industry before, I know it isn't the best, but not my fault she's working there. read more

Love this location because my coffee comes out exactly how I want every time! There is a location by my house that for some reason cannot consistently provide me my order, having put the wrong ingredients or wrong ratios in. But this place always gets it right! I wish I lived closer so I could come here every morning. read more

FRIENDLY EMPLOYEES AND GOOD COFFEE! I have been to this chain only a couple times a while ago, but had a Buy 1 Get 1 Free coupon on the app I wanted to redeem. (Be sure to download the app for rewards and deals!) I stopped by this location and told the employee I was new to this establishment, and asked for some coffee recommendations. She recommended the Candied Peppermint Mocha, Cowabunga, and Sugar Mama. I ended up ordering the two latter suggestions. I asked to have one of them iced, and one of them made iced but without ice so I could stow it in the fridge for the next day. My drinks definitely delivered great taste! Also, if you don't like any of their specialty flavor combinations, they have a list of the flavors that they have. These flavors can be added to tea, coffee, energy drinks, or basically anything on the menu to create your dream flavor combination! It's a bit similar to the Dutch Bros menu model! read more

The Human Bean - One iced, one iced but without ice! Haha - Coffee & Tea Near Me - Phoenix, Arizona

Great service! I had a small iced caramel macchiato, and it was excellent. I loved the little chocolate covered espresso bean. So cute! I will be back! read more

The Human Bean - Coffee & Tea Near Me - Phoenix, Arizona

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The service here was excellent! Alexa C our barista had great service and made the drinks perfectly. I couldn't recommend this place anymore. read more

Took over 20 minutes for the drive through to get my order out. I think they just don't have enough people staffed for a Sunday afternoon. People keep getting in line so they aren't catching up either.. maybe staff 4 people instead of 1-2? read more

Great service,staff. Jenna & everyone. Love the Carmel, Toasted marshmallow blended with almond non dairy granita. Love it all read more

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Great drink. I've been here 4 times now. The problem, same drink order; four different prices. Started at 8 and change, today was 10 and change. I asked about the difference in prices. Was honestly told, depends on who rings it up. Oh well. I won't be back. Great options though. read more

The Human Bean - Yummy drink. I'll call this, the "Wallet Lifter". - Coffee & Tea Near Me - Phoenix, Arizona

This location is my favorite. The staff are always upbeat and friendly, and the coffee and smoothies are always what we expect them to be like. Glad that they added a drive-thru ordering spot before the payment window a while back! read more

Thank you! You guys are amazing, I am not feeling well so I ordered a tea and asked in the notes if there was anything close to a medicine ball and they hooked a girl up! You guys are amazing, thank you so much you deserve a raise for paying attention to the detail! read more

The Human Bean - hot tea - Coffee & Tea Near Me - Phoenix, Arizona

To the person working with long hair on 3/21/24 at the window at 11am I love you and thank you for the extra chocolate bean it made my whole day and I can't stop smiling read more

The Human Bean - Java chip granita - Coffee & Tea Near Me - Phoenix, Arizona

Coffee snob I am, in all transparency (haha). The service was equal to the latte...wonderful. I have my favorite place in Tucson and haven't found a level of service yet to meet the challenge; the Human Bean did well. This place has great folks serving you. The coffee was good and happy to experience a little something different. read more

The Human Bean - Iced Irish mocha that is now a latte. LOL! - Coffee & Tea Near Me - Phoenix, Arizona

Taylor was extremely helpful, so kind and gave the best recommendations. Wish there were more people like her out there. I'm legally blind so to have her help me out was just above and beyond. Taylor, YOU'RE THE BEST!!! read more

The Human Bean - Matcha latte - Coffee & Tea Near Me - Phoenix, Arizona

I come here every day almost, It's close for me and the drinks are good. I see the owner recently working alongside the associates and praise him for leading from the front. Came today did not have anything smaller than $50 with me. Employees refused my money. Pretty disappointing, it's 1pm on a Saturday, I know they have the change to break it, plus they know my face, I come all the time and would not shit where I eat with fake money. Went to Dutch bros instead, my money was good enough for them. read more

Well, hallelujah. Thank you for listening and installing an order board three or four car lengths away from the window. I tipped my barista double my usual because of the order board and let her know I'd be updating my review. Thank you thank you read more

We live in the area so decided to go in for a coffee. We ended up getting the burrito, sugar mama, and caramel macchiato. The barista that served us was super nice and the burrito is huge (& delicious). The location is a bit tough to get out of just because of the intersection but besides that, it's cute and has an app that you can download to earn rewards and pay. For those who care: staff wasn't wearing masks but either were we. read more

First time going and I really enjoyed it, and not just because of the friendly and attractive blonde lady working the drive through lol. Only downside is they don't have indoor seating. I wish I could go sit and get some work done. read more

In general this chain is my favorite for coffee. They have a big selection on milk alternatives like oat , macadamia, almond and more, so I'm happy to now have 2 locations by me. One north and one south. I usually use the app for my points and to pay which is convenient. They sometimes run out of pastries but I'm guessing since food is fairly new they are working to get their inventory just right. Always friendly at the window but don't take 5 hours to chat you up. read more

Found this place on Google maps and so lucky I did. It is absolutely delicious and the staff is super welcoming and very helpful definitely started our vacation off right and would recommend complete five stars I got the chocolate macadamia nut breve. So good. read more

The Human Bean - Coffee & Tea Near Me - Phoenix, Arizona

We decided to stop in for a coffee and went the drive thru route. Just as we were pulling in, 2 cars got in line ahead of us. Immediately, someone came out and took orders and payments in person (masked) to speed up the process. That was great service! The iced coffees were very good and came with a yummy chocolate covered coffee bean on the lid. I'll definitely be stopping by again! read more

I come here every week and love the low carb granitas, however lately it seems 50% of the time it is made wrong and is tasteless. Would love if everyone got the same training on making this drink because I love it when it's made correctly. Thanks! read more

Good service but the coffee is not good! My husband and I have tried this place 3 times and every single time the drinks we got have tasted watered down, and almost tasteless. I'd rather go to Starbucks or Dutch bros. The baristas are very nice and kind but idk what it is that everything I've gotten lacked so much flavor. I wanted this place to be better every time I've gone and each time I just end up more disappointed. read more

I just moved to Arizona and live close by, so I was hoping to find a good coffee shop near by. The staff was so friendly and that's why I give this location 3 stars. But I ordered an iced caramel latte, and honestly it was so terrible. I've stuck with making coffee from my breville or driving out of the way to go to Black Rock. read more

Coffee tasted good, breakfast sandwiches were average... for a drive though coffee place, it was pretty pricey in my opinion. For what I paid for two coffees and two breakfast sandwiches, I could've gone to a sit down breakfast restaurant for 3 people. read more

Such a cute yummy place! I go often and always satisfied :) never waited long, and they've never gotten my order wrong (unlike Starbucks)