I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

Claydon Jewelers is a trusted, local, family-run jewelry business that we've relied on for years…read more We've visited many times over the nearly six years I've lived in the area for a variety of needs, and we've always been satisfied with both the service and the quality. Recently, we've worked with Ruben, who is the sweetest guy. He is always incredibly helpful, knowledgeable, and genuinely eager to make sure you're happy. From serving my needs to my wife's and even our two oldest children, Claydon Jewelers has truly become our jeweler of choice in the South Bay. Highly recommended! 5 stars

I came to Modern Jewelers because of their great rating on Yelp. Absolutely no disappointment! I've…read moreposted before and after pictures of the ring I had repaired. The 15-year-old ring was showing a lot of wear and tear, with three missing stones. After inspecting the ring, Sam the owner was confident he could restore it to its original condition and offered a very reasonable estimate. The ring was ready in 6 days. When I came in to pick it up, Sam had an almost excited look on his face as he prepared me for the big reveal. You could tell how proud he was with the final product. As he took the ring out of the bag, my face lit up - I could not believe how beautiful it was. It genuinely looked every bit as good as the day I had bought it. The missing stones were replaced, all the settings were inspected and reinforced, and the gold and diamonds were cleaned and polished. I give my strongest endorsement to Modern Jewelers. Small business, family owned, and a real credit to the community they serve.

Sam did an amazing job creating a new and improved diamond ring for me as well as taking my…read moreoriginal diamond and making it into a beautiful necklace so that I can still wear it daily. As always beautiful work and amazing service. I can't recommend them enough.

I have been dealing with very bad hand eczema, and pregnancy. I put my wedding ring on for a…read morespecial event and I could not get it off for the life of me. I tried every trick in the book. Thank goodness Robins brothers were open on a Sunday and the jeweler was in as well. I called them and they were super helpful. We drove there and they saw us immediately, the jeweler inspected my ring and made sure he could cut it safely and then effortlessly got it off. It was free of charge, which was so kind of them. Once my baby is born, we will be going back to resize and fix my ring!

Public Service Announcement! Don't buy diamonds from here! In 2020 My ex purchased an I1I natural…read morediamond 1.84Ct natural diamond, not Lab-for $8k with supposedly great clarity and color. The 18KW Simon ring G in white gold and .57Ct was priced at $2750 Fast forward we get divorced and my settlement includes my wedding ring. I take all my receipts to Robbin's Brothers which they said I can trade it in for something double the price $16k. I go to a vendor to sell it, he's also a certified gemologist. He said the diamond has lots cracks and not in good condition. Thinking I cracked it I asked how... he said no natural diamonds are grown in the ground. The cracking happened before we got it. He said he can't buy it and the most it might be worth is $1,200!!!!! The Simon G ring is only worth $300! Now it makes sense why they clean it for free and are still in business after so many years. I'm speechless. This ring was not an investment and I gave them 2 stars because staff is nice and they have plenty of parking and coffee and water. It's not the employees fault, it's the brand who is ok pricing up and selling not so good quality diamonds.

Amazing service . Gave me a great price return for my 10 k ring. I just want to say thank youread more

Tali and Juan are absolutely amazing! I went in last Saturday with what felt like a real emergency…read more My ring had gotten completely stuck on my finger, and my finger was starting to turn purple. I was actually on my way to the ER when I happened to discover this place. I arrived just 5 minutes before closing, and they had already packed everything up and were ready to leave for the weekend. But the moment Tali and Juan saw how urgent my situation was, they immediately stepped in to help without hesitation. It took more than 40 minutes to carefully remove both of my rings. They used a special manual ring-cutting tool and were incredibly patient and careful to make sure my skin wasn't injured. Juan even ended up with bruises on his hand from working so hard to get the rings off! I cannot thank Tali and Juan enough for their kindness, patience, and willingness to help me when I was genuinely scared and didn't know what else to do. They easily could have told me they were closed, but instead they stayed and helped me through the entire situation.I truly appreciate you both and will never forget your kindness. Highly recommend this place!

I have to say I was very impressed. I was looking for a specific vintage watch hard to find. And…read moreMorgan's had a huge selection more than most places. I love the fact that this is family run all the way down from the Owner Rus to his nieces nephews and close friends you can definitely tell that this is a family environment and the individuals working here were definitely interested in your needs and helping you achieve your goals. Brandon, I believe was the young man who helped me very knowledgeable was able to size my watch on the spot and explain all the intricate details that I was unaware of. Kudos to you guys for running a sweet place. Thank you.

Was impressed by the wide selection of jewelry displayed in their gorgeous showroom. After a warm…read morewelcome, Melissa offered to see if was something that might address my vague request. Really wasn't sure what I wanted, but thought it might be a necklace. She showed me a variety of options, helping narrow things down to a couple of beautiful pieces. The purchase was easy and efficient. My gift was wrapped in appropriate and elegant boxes, ribbons and bows. I now know where to go for help with exquisite fine jewelry.

My goodness the polish on my bracelets!!! Thank you so so much to Ana Hernandez specifically for…read morehelping me ahh!! I got these polished about a month ago and they're still so so shiny!! Will definitely come back to get my jewelry polished

I am so sad writing this bc I wish my experience was different…read more Last year my husband and I came in for a wedding ring update for our 10 year anniversary. We walked in and found one ring right then and there, it was beautiful and exactly what I wanted. We also purchased an additional ring to go with the new ring. My husband also brought his Super Bowl ring to sized. We were happy. With 2-3 months, while I was shutting our closet door, I moved my hand awkwardly, hit my hand on the door (not enough to hurt) but I noticed a one of the diamonds had fell off my diamond wrapped band (luckily, when I noticed I found it on the ground). Later that week, I noticed a tiny diamond and fallen off the petite ring. I was heartbroken-- I am pretty rough with my hands and have two little kids so my hands get a lot of action but I had never had actual diamonds fall off rings. I called my jeweler, let her know and she said to bring them in. She offered to fix it and change the style of ring for the petite to make it more secure. She told me she would send me the design before creating it. That same day we went to pick up my husbands ring -- when we got home, we found water damage inside of the ring (writhing a hallow part of the design). Our jeweler took many months to fix my ring -- so much I had to follow up with her twice. She never sent me the design before creating. Months later she sent me a photo of the finished product and told me to come in and get my rings. We did but the entire time, I was irritated. I didn't like the look the re-designed ring but at that point I didn't even say anything bc I wanted to leave. I have been waiting 10 years for the upgrade and I wanted it to be special. Now every time I look at my rings I either worry that a diamond is going to fall off or it reminds me that I never want to go to the jeweler again. And probably going to getting a new rain eventually -- but I'm mostly just so unhappy with the service. I expected a lot more. And now, my husbands ring has dried water stains inside the design for life -- this is a family heirloom. My jeweler was Callie -- very nice but not a great experience and not very apologetic at all. I wish my experience was different. I'm still upset about it a year later.

Very great experience at this location they are very great people that love what they doread more

I brought in a picture of a tennis bracket that I wished to replicate for my wife. John was very…read morehelpful with some subtle suggestions that made this anniversary gift all the more special. They are local, patient & professional. Did I mention that they're perfect for all your jewelry needs too !!

I went here to get 2 pair of my wife's earrings repaired and and earring converted to a pendant…read morenecklace as a surpise. He did outstanding work and super reasonable on price! The items were all ready when he said they would be and my wife was ecstatic with the results.

Finally! I made time to go and repair my daughter's ring from my Mom. He not only repaired it and…read moremade it look new again, but a fair price! Excellent craftsmanship. I will be coming back with more!

I sold Gold here and I wouldn't recommend it. Not only do they charge like 8%, they also cut open…read moremy Credit Suisse gold bar packaging which destroyed $250 in value, to test it. They are not sophisticated enough to have machines that can see through The thin plastic. Do not let them cut open any gold bar packaging.

Sammy the jeweler is so great! He resized jewelry for me and polished it so it looked like new! He…read morecreated a beautiful necklace out of my great grandfather's sovereign! He did such a good job I brought all my jewelry to be cleaned and polished! He also bought all my gold broken jewelry! Thank you Sammy

I love this place. Everyone is so nice and professional. I am very pleased with my purchase. I got…read morea oyster holding a pearl and it is so precious. The owner is wonderful and the sales people are very preset and ready to help. I'm thankful I walked in here randomly. I will be back here for more purchases in the future.

This business must be closed. Neither the location in Redondo Beach nor Torrance was where…read moredescribed. No answer to multiple attempts to call.