The new management company (Olympus) is significantly better than Greystar, but we still have…read moreongoing maintenance issues with elevators going down periodically. Right now 2/3 are broken but are being worked on. They've also added an AI receptionist so it's impossible to get a hold of anyone on the leasing office when you need something. It's completely unnecessary and I wish they'd get rid of it, it's truly awful to deal with! I hate going through hoops just to ask a simple question. Fire alarm testing has happened at least 4 times this year, and we are only in April. Never in my life have I ever seen a complex have this many issues with fire alarms. It traumatized my poor dog, who thankfully has passed now and doesn't have to deal with it anymore. But he ended up needing two heavy tranquilizers just so we could leave the house for any amount of time. I'm overall happy that Olympus took over, but there will always be ongoing repairs needed here and it's just something you should be ready for if you're deciding on living here. We don't regret living here, but just wish some of these details would get sorted out.

UPDATE -- 2.75 YEARS IN…read more The office staff, maintenance crew, and cleaning team continue to be great, and the grounds are kept clean and well-maintained. However, I need to update my ongoing concern about the parking garage as seen in previous reviews. For approximately 18 of the last 24 months, the garage door has not been functioning properly -- leaving the building unsecured for the majority of our tenancy. We got lucky for a while, but a couple of months ago it finally caught up with us: our vehicles were broken into. I notified the office, obtained the security footage, and filed a police report, making it explicitly clear that the garage door needed to be permanently fixed. Nothing was done. Last night, the situation escalated dramatically. Our vehicles were stolen from our assigned parking spaces and at least one of them was taken on a joyride. Someone is systematically and skillfully gaining access to vehicles without keys, and they are taking direct advantage of this building's chronically broken garage door to do it. This is no longer a minor maintenance inconvenience -- it is a serious and ongoing safety failure that management has had ample time and opportunity to address. Prospective residents should factor this into their decision.

This is an extremely nice place to live. I know this place very well of course to respect the…read moreprivacy of others I won't tell you exactly who lives here but there's a lot of famous people. Mostly in R&B and hip-hop Industry. The managers super nice . They cameras everywhere And a bottom parking level for people that are famous and don't want to be seen. They have a dog run in the back, upstairs they have a media center with coffee if you need to take a meeting and of course the pools nice .All the units are loaded with Viking appliances . It's in a extremely safe area right next to Home Depot which always seems to be very convenient and the hospital around the corner.

Long-Term Tenant at MOSS. I can say unequivocally three things: (1) Property Manager is second to…read morenone with the utilization of their resources to ensure tenant satisfaction; (2) the grounds are immaculate; and (3) MOSS ensures repairs are timely and always go beyond the expectations any Tenant would hope for!!! In these trying times - why live anywhere else? Why add any rental stress anywhere else? Here - there is none. Proud to be a MOSS TENANT - and would NOT live anywhere else. Happy Camper here.

My boyfriend and I lived at Crossroads apartment for almost 2 1/2 years. The entire experience was…read moreamazing because of our apartment managers, Christian and Joanyun! Anytime we had maintenance questions, parking questions, rent questions, etc., they always came through with a solution or follow up. The maintenance folks were always on time and fixed things as soon as I submitted the request. Everyone was friendly. The washer and dryers were accessible and I never had an issue with using it. That was a plus since we did laundry weekly. We loved how clean the apartment building was both inside and outside. If announcements were made regarding construction or rules, it was communicated to us well via posts around the building and email. If you are looking for an apartment near the freeway, grocery stores, and is quiet, then this is the place for you. This was our first apartment together, so we thank the managers for making this experience easy-going and memorable.

After looking for a long time on Craiglist and losing hope, I stumble upon this add that looked too…read moregood to be true. I read the information and searched for reviews online and found that it was in a great neighborhood. I was already convinced that the apartment had been rented, but I decided to call anyways. To my delight, Vanessa (the Building manager) told me that the one bedroom was available and that I could see it the same day. As soon, I walked inside the building I knew that I had made the right choice. Vanessa is smart, kind and very accommodating. Customer service 5 stars!! During my application process she went out of her way to meet me on her day off and get all my documentation approved. I had a small issue with my documents but she was able to get me approved! I love how CLEAN the building is! Vanessa has OCD so believe me, I am so thankful for that. It's quiet, clean, affordable, in a great neighborhood. Unfortunately, the place does get filled up fast. A few hours, after I put my deposit down someone else had taken the next available apartment.

I wanted to write this review because I've really enjoyed living at IMT 6500, and I also especially…read morewanted to give a special thank you to Kristina. She really has always been so kind, friendly, and genuinely helpful whenever we've needed anything and she truly takes the time to listen, answer questions, and make you feel like you matter. As a mom to a daughter with special needs, life can definitely be a little unpredictable, and having someone who treats us with patience, understanding, and kindness means more than I can put into words. Kristina has always been welcoming and great, and those little acts of kindness truly make a difference. :) I will also add that the amenities are wonderful as well, especially the cozy fire pit and entertainment area, and my daughter absolutely loves the Giant Jenga in the courtyard lol. Those little memories that we've been able to create here have brought a lot of joy to my daughter and I'm so grateful for it. The calm environment is also a huge bonus because it's so zen here and just really nice. But what truly stands out is the kindness we've also been shown along the way, and Kristina is definitely a big part of that. So, Thank you Kristina for everything you do! and for always greeting us with a smile. We really appreciate you! :)

My move in experience was fantastic. Everyone is friendly and efficient. The apartment was…read morespotless clean and quiet. I had a minor service request and Arnold and the service staff were fast and friendly. It's an excellent building. Great experience

Staff is always helpful, from move in day to anytime we need service. Robert always has a smile on…read morehis face and completes services promptly. Thank you staff at IMT 5700 for keeping our place clean and being of service.

Alright, I'm going to give one of the most honest reviews I've ever written…read more I've lived here for the past year, and overall, it has been the best apartment living experience I've had. The apartment has in-unit washer and dryer, central AC, good security, responsive maintenance, and all the amenities I was looking for. If you're searching for a quality apartment, I would absolutely recommend this place. In fact, I would have renewed my lease if I wasn't relocating for work. No apartment complex is perfect, so I'll mention a few areas that could be improved. None of these issues were deal-breakers for me, and they never significantly impacted my quality of life, but they are the reason I'm giving 4 stars instead of 5. First, the back elevator that's primarily used for moving can be extremely slow and occasionally unreliable. When I first moved in, the elevator was having issues and was moving so slowly that my movers ended up charging me for additional time. Throughout the year, it also seemed to go down for maintenance every few months. Second, the AC setup in my bedroom wasn't ideal. I have the bedroom with the attached bathroom, and the air vent was positioned in a way that directed airflow more toward the bathroom than the bedroom itself. Since the main AC unit is located on the opposite side of the apartment, it was difficult to feel strong airflow in my room during hotter months. Maintenance was responsive and provided a vent cover that redirected the airflow, which helped significantly. I also want to give credit where it's due: the maintenance team here is excellent. Anytime I submitted a request, they were quick, professional, and helpful. As for pests, which can be a concern in Los Angeles apartments, I never experienced any roach problems during my entire stay. i didn't have some ants in january however they were able to stop them from coming. My biggest concern was the parking garage. While the property is generally very secure and has security on-site, the garage gate was frequently left open for extended periods while repairs were being completed. I never personally heard of any vehicle break-ins, but having the garage wide open for days at a time was concerning. Package security was another area that could be improved. I had one package delivered to the wrong location and another stolen from the mailroom. That said, whenever I used the Parcel Pending lockers, I never had any issues, and I would highly recommend using that service. Overall, my experience here was excellent. The staff, especially Brenda and Isabella, were phenomenal throughout my entire lease and always went above and beyond when I needed assistance. I even referred a friend to move here, and they've had a great experience as well. The only reason I'm giving this property 4 out of 5 stars instead of 5 is because of the recurring garage gate issues, occasional elevator problems, and package theft concerns. Aside from those issues, living here was genuinely a great experience, and I would absolutely recommend it to anyone looking for an apartment in the area.

Lived here for 2 years and loved the people and pets! Gladys the Appartment manager was always…read moreworking on improving the lifestyle of the community here. Highly recommend checking it out if you are looking for a short or long term place to live.

You get what you get at this property. They have one system for either air or heat and it gets…read morechanged with the seasons. Really annoying when there's a hot spell and all you have is heat as an option. I've been there for 6 years and am paying more than new residents. North elevator is constantly broken. I only live here part time so it works for me and I really like my location in the building. The saving grace for this building is Gladys, the property manager. She really makes a difference and cares about the tenants and our living conditions. I gave the 5 stars to Gladys and not Park Manor.

Great place to live. Quiet, clean, friendly people, amazing location next to park, fantastic…read morepool/common area with bbq and fire pit. Very sad I have to move (financial reasons) but would recommend this place to anyone looking.

I love Moss and Company but I had a terrible experience with Bridget, I really wish I had the…read moreexperience that everyone else seems to have had with her. I was disrespected by her on so many levels. I leased an apartment without seeing it and tried to see it that same week, she told me I couldn't because it wasn't ready, so I asked if I could see the community , she was against that as well. She didn't mean any of the timelines that she gave me in regards to my lease agreement and scheduled appointments to see the property - and she failed to communicate the changes, l had to reach out to find out about anything that may have changed. So I asked her if we could have more open communication (in the nicest way possible) -- she got really upset with me for saying that and told me I should "withdraw my application" if I had so many questions and concerns.. she then told me she was going to hang up on me ?! After that I was going to report her to her higher up - but as I said before she has all these great reviews, so I have her the benefit of the doubt and assumed for the sake of good energy going into my lease that maybe she was having a bad day. I then reached out via email to tell her how I felt, she never responded until the next day saying it no longer appeared I qualified... and then she ghosted me - literally after that she ignored me for OVER a week. I called, I emailed, i have 8 unanswered emails. I called from different numbers. She'll use the excuse she was out of office but I gave her well enough time to get in contact with me. She THEN FINALLY wrote me back and told me that I need to give her $3,596 THAT DAY or my lease would be withdrawn! She said it was company policy that a week after an apartment is leased they need all the fees paid! But it had been over a week since she told me it didn't look like I qualified! I asked if I could give her $1200 and I could pay her the rest next week when I get paid and technically since I'm JUST finding out I'm approved and she JUST charged me the holding fee that day. My week had just begun TODAY. and she told me no, if she does that for me she's have to do it for everyone (like my case isn't different?!) I simply withdrew my application, who wants to live under a general manager like that. In all honestly I believe she did this all to me on purpose to try to get me to withdraw my application. She's spiteful and a terrible communicator, I have never been my life been treated that way by management.

Our new maintenance guy is very nice. His name is Ben, and he goes above and beyond what we had…read moreasked for. We just needed a leak to be fixed but ended up with a new garbage disposal, a new kitchen faucet (the one I always wanted) and also he painted the area under our sink. It was a very good job.

Kaiden has been truly wonderful to work with and has made our move as smooth as possible!read more

I would like to thank Jazmine and the team at Greystone Property Management for their hard work and…read moreprofessionalism. Jazmine has always been courteous, responsive, and willing to help whenever concerns arise. She takes the time to listen and follows up on issues in a timely manner. The maintenance team is also great--whenever I submit a maintenance request, they are quick to respond and stay on top of things until the issue is addressed. It's clear that they care about their residents and work hard to keep the property running smoothly. Thank you, Jazmine, and everyone at Greystone Property Management for your dedication and efforts. Your hard work is appreciated.

The gay gods have BLESSED me with this apartment, and honey, she is SERVING luxury, stability, and…read moredrama-free realness! The lighting is so good I might start an OnlyFans just to pay for all the gorgeous throw pillows I've impulse-bought. And the manager? More supportive than my bestie after a breakup--if this complex were a man, I'd be emotionally unavailable but still obsessed. #HomeSweetHomo #RentDueButMakeItFashion #LivingMyBestGayLife

I can't say enough good things about this property. The manager is incredibly patient, helpful, and…read moreattentive to residents' needs. The apartment building is always clean and quiet, and maintenance requests are handled in a timely manner. Management is professional, organized, and makes living here stress-free. I am very grateful for the excellent service and support.

Decent place, apartment itself is nice as far as I've lived here. Nice hardwood flooring & kitchen…read more& cabinets & room sizes are great. Washers are always F'd up. They let anybody move here. Pay for parking. Manager is hardly there for response back or any support you may need so good luck with that.