I cannot speak on the salon itself, only the lash artist Cristina Phillips…read more I've been going to Cristina IG is @fookyu_cristina since November. I always keep my appointments or try and reschedule if I have a sick kid or husband. I always pay without issue and always always tip. On 6/6 I had an appointment after work, like normal. My lash fills take normally 2-3 hours. Partially because I have a bladder disease and do take breaks to void my bladder. I let her know this day 1 because I don't want to make her late for other appointments or her family, etc. she never said it was a problem. Anyways after almost 3 hours of a fill, where my lashes were messed up from the prior fill 2 weeks earlier, I was shocked when I saw my lashes were NOT ok. Sparse and clumpy. She said she was sorry but I had so many baby lashes I couldn't have my full lashes. Paid $70 and tipped $20 cash. I drove home, which is 60 miles away. When I got home I saw just how bad they were. I messaged her and said hey it's not your fault but I can't do these I don't like them. She said sorry but then agreed to see me Monday, not Tuesday, and I said great. 30 min maybe we can get them fixed a bit. I showed up at 5:05pm on Monday 6/9. She wasn't there. The woman at the salon was doing hair and told me Cristina would be right back. 20 min later I messaged Cristina she didn't reply. She didn't even read the message. 20 minutes after that, I said I have to go. Salon worker apologized and said she didn't hear from Cristina at all either. I messaged Cristina and then decided to move on and try and find a new artist to fix and repair my eyes even if I had to be without extensions for awhile. After ONE ENTIRE WEEK, I got that weird message from Cristina. I had already moved on and found a girl who agreed to try and repair me. My eyes were bruised and in pain from the glue and clumps stuck on my lids. When I asked for a refund she blocked me from on FB and IG. If she didn't like me after 7 months she could've been honest. If she didn't like my queer family she could've been honest. I feel she purposely messed up my lashes and caused me pain and drama. Beware. I have many photos and my new last tech told me that Cristina glued the lashes to my LID. I am not perfect I pee a lot and I snore when I fall asleep, but I tolerated her vaping in my face when I was laying down and the 2-3 hour fills. Im sorry she hates me so much and I would like my money back.

After a disastrous (and expensive!) lash extension experience last week at a salon that shall…read moreremain nameless, I came to Cristina for help fixing them. She was honest and straightforward, we decided to remove them completely and reschedule for a new set. She is very knowledgeable and put me at ease, and I will be posting pix of her work after my appt next week. She is simply a pleasure to be around, and I'm looking forward to my follow up appt. Check out her work on IG: @fookyu_cristina This salon has lots of services to offer along with lashes too, and it's a great vibe all around.

I've been getting my hair done now for a few years and so far it's been great although it can be…read moredifficult to get last minute appointments with your stylist. I usually get balayage with wash and cut. They're very responsive to texts though and parking is never an issue when coming here.

I have had bad luck finding a stylist that really listens and knows how to do what I envision with…read moremy hair. I'm so happy that my luck changed when I came across a recommendation for Desert Strands salon! I went through their stylist profiles and ended up sending Reilly a message asking if she had room in her schedule for a cut and partial highlight. I picked Reilly because I saw great examples of her work on IG. Reilly communicated with me right away! She scheduled an appointment and asked for an inspo photo so I found one for her. Long story short, I was so pleased with my experience! Reilly is amazing- so patient, kind and knowledgeable! And my hair looks amazing! Thank you, Reilly! I'll be seeing you again

I strongly recommend McKenna at mood hair salon! It's hard…read moreto find a stylist that knows how to work with my hair as it is thick and coarse. McKenna does an amazing job every time. She gives a lot of love and care into these locks. She is so sweet, patient and listens to what you want. The salon is small and comfortable. Great midtown location. I always walk out feeling and looking my best after my appointment!

Shannon is AMAZING! I went in for a Brazilian blowout and left with the best one I've ever had--my…read morehair is silky smooth, shiny, and so easy to manage now. She also gave me a cut that added volume in all the right places, and I walked out of her studio feeling super confident. She's not only super talented but also so easy to talk to, which makes the whole experience fun and relaxing. You can tell she really cares about making sure you leave loving your hair. If you've been thinking about treating yourself to a Brazilian blowout or just need a stylist who knows how to make you feel your best--go see Shannon. You won't regret it! ‍ I drove all the way from California and she's well worth it!

I used to be a regular here when it was Eye Candy Salon. I moved to follow the original owner to…read moreher new location. Jessica retired in December, so it was without question I would return to Eye Candy under the most excellent management of Jacquelyn. She has done an outstanding job of maintaining the high quality service and cool, friendly, atmosphere at what is now Enigma. I really appreciated Jacquelyn's conversation with me and questions on what I wanted, confirming that it was what I wanted and making some suggestions on changes. I really felt like I was coming back home. Working with a new stylist really is a matter of building trust and listening to each other. After two sessions with her, I feel we are on a good track for a long term relationship.

My hair turned out pretty cute, but it was disappointing that my stylist, the owner, showed up 10…read moremins late and didn't seem the most welcoming. Edit* thank you for the kind response and owning it- changed my rating after this positive interaction

I wish I took a photo of my hair when I first got it done, but I totally spaced it. I didn't know…read moremy hair could move in the way Andrea styled and cut my hair! I have so much hair and I didn't even realize it. I mean I knew I had a lot of hair but, every cut and style just made me feel like my hair was so flat and had no volume at all, but she did something different and I mean different. She thinned out my hair to the point where it made it look like I had so much hair!!!! Like what the heck!!! There was so much hair on the floor and as you can see in my photo. It looks like I have like volume galore in my hair. It's just so crazy. I didn't realize that she specializes in wavy curly hair, but she did make my hair look amazing for my hair is straight with a weird wave in the back of my hair. Her space at the salon was very welcoming and peaceful. I felt very comfortable and the view was amazing. She has a huge window that you get to look outside of which was nice. Thank you so much Andrea. Can't wait to see what you can do to my hair next!

Andrea's cuts are amazing. They last for months, are flattering the entire time and are easy to…read morestyle at home. She excels with curly/wavy hair. Her space is full of warm and soothing earth tones that provide a welcome change from sterile salon decor. Her salon space is a reflection of her as a person. I so appreciate her art, her personal warmth and her professionalism. If you are searching for a new salon in Reno, don't hesitate.

I was loving Salon 523 when I was living in Northwest Reno...now I live in south Reno and still…read moretake the trip to get my haircut by Bridgett. I think Bridgett has been cutting my hair for well over a decade...wow time flies. If looking for excellent attention to detail for your hair or beard you'd be lucky to get an appointment with her as she books up quick! 5 star place giving 5 star cuts!

So my last hair stylist ghosted me and I needed a cut and color badly. I've been in Reno for 2…read moreyears now and haven't had much luck with hairdressers. I reached out on yelp and I received some phone calls to the point I had to turn some people down. I thought it was wonderful to get so many responses. I finally chose a salon that was close to me, which I have never had one as close as this place. I got in with Charity and was really relieved when she started telling me what she could do for my hair. She's very knowledgeable about hair and different ways of fixing my hair. Place was very clean and lot of things to sell. I am paying more but it's so worth it to have someone who knows what they're doing. After walking out of 523 I felt like a million bucks.

I've had a lot of haircuts over the years, and Holly gave me one of the best I've ever had. She…read moretook the time to really listen to what I wanted, offered thoughtful suggestions, and delivered a cut that was both flattering and easy to style at home. What stood out most was her attention to detail. Every section felt intentional, and the shape has grown out beautifully. My hair feels healthier, has more movement, and I've received so many compliments since my appointment. If you're looking for someone who combines technical skill with a warm, professional experience, I highly recommend Holly at Salon Platinum.

My appt was scheduled for 5pm, Elke did not eve acknowledge my presence until 540!! I have been…read morelooking forward to getting my hair done and once she FINALLY said hello she seemed very nice so I let it go. We discussed what we were going to do and I felt like we were absolutely on the same page. Chunky beach blond vibes! I already had 3/4 of my hair bright happy blonde. after washing I looked down at my ends and was pretty shocked to see dark!!!! NOT ONCE DID I REQUEST dark anything!! I mentioned it to her she said it's just still wet. She turned me away from the mirror and finished drying. I was horrified to see a strip of almost white "money piece" jagged across my forehead. and then mostly dark hair!!! Now that it's been a couple days, a friend said it looks like dirty mop water!!! It's grayish brown and dull!!! I was tearful while checking out and she just continued to gaslight me and told me to give it a few days. And still felt fine charging me with tears in my eyes!! Horrible woman!!! The next day I requested a refund and she said she would be willing to fix the money piece and that would probably make everything else better. No it absolutely would not. I would not let her touch my hair ever again. She does not care. She didn't do anything even remotely close to what I asked. Over all bad and fake human. Stealing peoples hard earned money.

What an amazing experience! Super enjoyable atmosphere. Quality work done by professionals. Can't…read morerecommend Dean enough! Also, Raj be keeping the caterpillars above my eyes nice and trim! Shes always such a pleasure tooo! ;)

Excellent place, great customer service and very professional work done. would recommend this place…read moreto anyone.