I had an issue with a referral to a orthopedic surgeon and Erica took care of it immediately. She…read morewas extremely helpful in assisting me with the approval which had been pending for over a week. Thank you.

I had several very bad experiences at Mission Advanced Pain Ctr. with Dr. Beshai and his staff. I…read morehad degenerated neck discs and had been in therapy for several months, had seen neurologists , neuro surgeons and others. Someone showed me a list of doctors specializing in helping the pain management. Unfortunately I selected this office and doctor. I waited several months to see him. When I got there a woman (Dr.?, Dr.'s assistant?, not really sure) saw me, asked questions and she filled out papers for 10-minutes, maybe more. I wanted her to know I had a muscular disease and was receiving shots around my eyes (she wouldn't let me finish my sentence) and she yelled at me "NECK" ! I ignored her rudeness and attempted to finish. Again she would not let me finish my sentence and raised her voice in a nasty tone and yelled "NECK" again ! " I guess my sentence to say they sometimes they gave shots in the neck and I was making sure a Dr. knew and my health would not be jeopardy was of no interest to her or the staff. She told me to go make another appointment. I was shocked. They made me wait for 2 months, maybe more , and they were not going to do anything. I complained to the girl at the desk and she said "Oh we just had something come up next week". I came the following week (thus far no one has told me what they are going to do, the game plan, I knew nothing about the procedure, effects, follow up ). I came in someone told me to lay on the table. In fairness, my first few minutes with Dr. Beshai was good. He told me there would be a pinch and he even asked me if I was okay after the shot. Then he turned around without explanation and started to leave. I asked "May I ask a question?". I started to tell him the 3 muscular diseases I had. Again, just like the unprofessional woman he stopped me and said "WHAT IS YOUR QUESTION? " I started to finish my sentence by saying that I received shots around the eyes, jaw and I didn't get to finish AGAIN when he said, "WHAT IS YOUR QUESTION? ". Keep in mind this is a Dr. answering a new patient. I had a lot of questions..therapy, continuation of shots, what did he just do , but with his nasty manner, I chose not to bother. He obviously didn't want to be bothered with just another person, case, number or file. They told me to come back in a couple months. I called in and spoke to one of the girls to give them an update as the girls had requested. The day I came in (they have a 3 tier parking lot and construction or something was going on). I sat in my car for about 15 minutes until they let us go to the top lot (meanwhile my foot is bleeding from an operation I had had the day before). I didn't tell them when I got there, I didn't believe they would care. I got there. The woman from my first visit met with me, she was very polite this time, asked 2 questions : Did I Have a change of medicine and how was I feeling? I asked her what the game plan was and she briefly went over the "Band aid" as I called it and she agreed. I'm assuming after meeting 5 minutes that my next shot was going to happen in a few minutes. She told me to go back and make another appointment (which would have been 2 more months. I stated to the girl in the front "this was a scam, you called me here after a 2 month wait for 5 minutes and questions that could have been asked over telephone, e-mail, text, or at the shot time. I said this was ridiculous, it appears to be a scam. She said all doctors do this and insurance has us do that. WRONG !. (I did my homework ) I was so angry I pulled my car over and asked to speak to the office manager, she wouldn't do it. And I quote from the untrained , unprofessional, RUDE" girl "Maybe if you get here on time we'll give you more than 5 minutes". I knew then I would never go back, you are not a patient, you are a number , a file, a punching bag. When they sent me a reminder of my visit, I basically said what I have just written,. The culture in that office is horrible.It is one of 2 things. The leader (the doctor) sets the tone and the employees follow him/her by example. If he treats people unprofessionally , if his assistant does the same thing, then the others will do the same thing , or the culture has gotten so bad that nobody cares and everybody does their own thing in how they treat the customers or file/number people. I found another doctor in a week and saw him and filled all the papers at the same time, like the 30-40 doctors I have seen in the last 12 years due to cancer and surgeries. Bring someone with you to witness what is said or what you asked. Do not sit and be polite like I did , if the doctor doesn't answer you and politely, TELL HIM, and let your insurance company know about 5 minute visits, the contents of those visits and the horrible treatment and responses to your questions and that "If you are good , you'll get more than a 5 minute visit. HORRIBLE, UNPROFESSIONAL, and THE PASTIENT IS TREATED LIKE JUST A NUMBER !

Really didn't have anything to offer regarding treatment for my neck pain. I know I'm not in…read moreexcruciating pain, but made me feel I didn't have much of an issue.

I've been coming to this Dr.Elkoury for a couple years with horrible pain and this man has helped…read moreme live my life pain free with the injections i receive from him! Always has a smile on his face and actually cares!! I love my doctor!! And staff is always on top of it!

I have to say this office is very unprofessional. We had an appointment today at 9am. When I…read morereceived the confirmation it said 4pm. The office called me at 2:45 to cancel the appointment saying that the doctor will not be in. Dr Bonis I will be leaving a review as well Mona Mace for patients Timothy Mace

Fast easy service, doctor Daniel Bonis is my Doctor at this location he is very professional and…read morefriendly, he listens and helps me out all the time.

I am a huge proponent of Physical Therapy and its role in healing and recovery from injuries. I…read morefirst came to Southland in 2019 to treat a pinched nerve in my neck. The Therapists and Assistants are very dedicated to healing and incorporate treatments from a variety of disciplines (Chiropractic, Ayurvedic, etc) in pursuit of healing and strengthening the body. Dr Kevin, my original therapist, noticed something unusual during our sessions and pointed it out to my Primary Care Physician. Had he not followed through with his suspicions, I might have gone several years before my symptoms escalated to the point that they would have been obvious. I owe him a huge debt of gratitude for saving me years of physical and emotional suffering. I recently sought treatment for Tennis Elbow from Dr Jimmy DiMascio. In just under two months, he relieved the pain in the tendon through a multi-disciplinary regimen of massage, cupping, shockwave therapy, and exercise to reduce the tension in the muscles and tendons. I cannot recommend this practice enough for the quality of the staff and facilities, their professionalism and dedication to their patients.

I've had positive experiences with the physical therapists at this location but the front desk…read morestaff ruins it all for me. I was waiting to write this review but my recent experience over the phone just pushed it over the edge. The front desk staff makes me feel like I am bothering them. Even checking in- come on it's part of your job!! Looking at previous reviews it seems like it has been an ongoing issue. I was overcharged on my first 2 appointments and ended up with a large credit. I was notified the therapist I was working with was leaving and the only other therapist that has experience with my issue does not have availability for a few weeks. So I wanted my credit back as a check- it showed on my insurance application that the claim was processed so I called in. I spoke to Jaden and she said that it was not sent back to them yet so they would call me back when it did. I confirmed with them that they would call me back and she said she wouldn't just leave me hanging.. Then I said thank you, bye and she proceeded to just hang up without any bye or anything. I don't know why every front desk employee seems like they are miserable working there- not sure if it is management or just all of their bad attitudes every time. Won't be returning. Please retrain the front desk!! Makes me feel uncomfortable interacting with them.

Dr Hana listens and is very respectful. Love his personality . He is very helpful! Thank you, Dr…read more Hanna

I'm not one to complain about pain so it was several months before I saw Dr. Hanna. My herniated…read moredisc had zero improvement with PT, massage, acupuncture, and I saw Dr. Hanna to discuss an epidural. As scared as I was to have an injection into my spine, I felt confident in Dr. Hanna. He is extremely knowledgeable and completes countless epidurals...but I needed to trust him. I will say that Dr. Hanna "listens" you explain your pain before he gives any diagnosis or guidance on how to mitigate the pain. He truly cares about how the pain is affecting you daily life and wants to help you find relief! He made me feel instantly trusting of him and I would recommend anyone to go to him. You will be well taken care of! Thank you Dr. Hanna and your staff for being there to guide me through this back pain journey!

Dr. Prem Ramkumar is truly a miracle worker!…read more My mom's leg was saved because of him, plain and simple. Several other surgeons had no idea how to help her, but Dr. Ramkumar not only took on her case with confidence, he performed a complex surgery that gave her back her ability to walk almost immediately. From the very first call, we felt safe, informed, and genuinely cared for. He takes time to explain everything, listens with patience, and treats both the patient and family with respect and warmth. You can tell he practices medicine with old-school ethics and heart but uses the most advanced techniques and technology available today. Having surgery is never easy, but with Dr. Ramkumar you know you're in the best possible hands. He's the 1% of what's right in healthcare -- a rare gem loved by everyone who meets him. We are forever grateful for his skill, compassion, and integrity. He truly made a miracle happen for our family and will always have our deepest respect and thanks.

Appointment was at 1:45pm and had to reschedule as they were not able to see me until 3pm, and I…read morehad to leave for another appointment.

Dr. Soria is my go-to doctor for my son and all of his sports injuries, pain, and strength needs…read more He truly cares about his patients, and it shows every single visit. His knowledge, attention, and genuine concern give me complete confidence in the care my son receives. The entire staff is excellent and professional always welcoming, helpful, and efficient. They make every appointment smooth and stress-free. Dr. Soria and his team are simply the best. I highly recommend them to any parent or school with active athletes or anyone looking for top-quality care.

Dr. Soria has been my chiropractor for years and I truly can't say enough good things about him. He…read moreis knowledgeable, professional, and genuinely cares about his patients' long-term health. He even stays late to accommodate you. Renée, the massage therapist, is also excellent , very skilled and therapeutic. I always leave feeling significantly better. I have to schedule with her if u want a good massage The only reason I'm not giving 5 stars is due to ongoing communication issues at the front desk. It can be very difficult to get someone to answer the phone, and when calls are answered, the interactions are rushed. The front desk staff never greets or smiles . There have also been occasions where I was told I would receive a callback to confirm whether the an appt was available but I never received one. I always have to keep calling I genuinely value Dr. Soria and Renée's care, and I hope the office can improve front desk service because the treatment itself is excellent. With stronger administrative support, this practice would easily be 5 stars.

My family has been under the care of Dr. Roger Moon for years. What I like about Dr Moon is that…read morehis bedside manner is one of the best. He takes the time to listen he's compassionate and empathetic, but more importantly he takes the time to review your entire medical history and determine how he can help. Overall, Pacific Comprehensive Pain Management does a wonderful job. Dr Moon is fantastic. His administrative staff tries to keep up with this busy office and they do their best by confirming appointment times , setting up either telehealth or in person consultations and appointment. They also will provide you with any assistance with your health insurance providers. The office is clean and sterile and easily accessible.

This awful so called Dr. Moon is a very unprofessional Dr. His practice has never been on time, he…read moreonly hires the cheapest workers from the schools so he can pay less! When he prescribes a medication and it needs additional authorization he makes his patients pay him $100 to do the authorization paperwork that he doesn't even do! He also tried to charge his patients $100 for Anastasia!! Medicare put an end to that! He also never gives information on the injections he gives you! So unprofessional! He also uses pain medication that his patients really need as hostage depending on his mood! He is a very angry Asian Doctor! You can find out yourself or take my word for it! I promise you'll be happy not going to this awful Doctor, person whatever he is!

The FIVE stars that I want to give this place is all because of Tymika! She literally remembers…read moreyour name and treats you like a person not just another patient. She is very attentive to detail and never dropped the ball when she was helping me out. I wish I could say this about the other girls that sit behind her. Every time I would walk in they would just blankly stare which was uncomfortable but Tymika put on her smile and made the office feel welcoming Physical therapy department is a great office to work with. They always tried to find a solution for me with my neck and back pain. Dr. Dworkin is a great doctor as well! I like how he literally spent the time hearing my concerns and didn't seem like he was rushing in to see me. He always made it clear that if I had any concerns I could reach out. Not done with my visits but so far Tymika, PT department, and Dr. Dworkin are a fantastic team!

Scammy establishment! They purposely set me up to meet Dr. Chao even tho I specifically requested…read moretheir ankle specialist, Dr. Srinivas, per a referral from my ER doctor. Dr. Chao saw me for 10mins top then sent me back another day for Dr. Srinivas. Mind you, I was in a wheelchair; their building is not accessibility friendly at all for an orthopedic clinic (no automatic door or door button), so entering it by myself was a dreadful experience. They then bill me $150 for both visits, which is $75 for a visit I am not entitled to. Calling their billing department and they replied "There's nothing we can't do because there were written notes." If I had known I would be billed that much money for someone else's mistake, I would have reported! The cherry on top? They terminated contract with my insurance company at the beginning of this year so they could not take me in for my last checkup. I tried working with my insurance for the CARE Act, but to no avail. Dr. Srinivas was splendid but I would not recommend this clinic to anyone else.

Long overdue review of Chatterbox. It's been about a year since we left Chatterbox, but I'm very…read morethankful for the services that they provided to my son. When my son was 3 years old, I brought him to Chatterbox since he was no longer developing verbally. In fact, he had regressed badly in preschool, and was largely not verbal there during the day. We later had him diagnosed with autism (ASD), and were able to pursue other services, but at the time, all we had was Chatterbox. After the initial intake with Courtney, he was accepted as a patient, and we got on the schedule pretty quickly. I don't believe it is this available or open normally, so I guess we got lucky. We set goals and we were coming to Chatterbox for 30 minute sessions (really 25 minutes) twice a week. We worked on some basic things, but given the later ASD diagnosis, we did what we could here. The end result was that after almost a year, he was verbal again and we met some of our goals. I didn't mind continuing with Chatterbox, but by that point, my son's needs were greater in other areas, so most of his time afterschool was allocated to behavior therapy instead. All in all, we are very thankful for the services that Chatterbox provided. Eternally grateful for the services delivered by Marina, Denny, Amanda, and Jenn. Also thankful to Priscilla for being great to work with from a scheduling and administrative perspective. Anyone who comes here will know right away that the parking lot is comical. The entrance on Cherry actually features bi-directional traffic, even though it's only wide enough for a single vehicle. If I do manage to get in this way, I'll do a quick pass through the lot, and if no spots, I'll make a right in the alleyway and another right on Reagan St., then another right back onto Katella, where there is usually street parking in front of the dentist.

My son was a former client of Chatterbox Speech for 1.5 years receiving speech therapy 1x/week…read more We've had multiple therapists but the ones that he connected with were Emilia F. and Kirsten S. Highly recommend them! He saw Melissa M. once and she was amazing too. When Regional Center stopped paying for his speech therapy due to aging out, my husband and I paid out of pocket. I would pay via Venmo. When it got too expensive, I decided to stop services as he was already going to preschool and getting speech therapy there. I received a phone call from billing assistant Jennifer that I owed for three service dates, which was fine. So I paid via credit card. She claimed I didn't pay for some of the dates and that they never received payment from Venmo, but I was happy to provide proof. She asked me to text it to their phone number which was their main line. Okay, I texted all the screenshots. FOUR months has gone by and I receive a phone call from her that they never received the proof. She applied the credit card payment to a date that I had already paid through Venmo. I'm trying to call and email her to get this resolved- no answer. I called the Los Alamitos office multiple times and even asked to speak to the billing manager. The front desk told me the number that Jennifer wanted me to text the info. to was the landline and they can't get texts.... uhm okay.... so I asked for an alternative number so they can forward the information to the billing manager Sarah. I even screenshot my bank account activity, Venmo activity, and a typed Word document of services dates + payment dates. Finally I received a phone call from Sarah that it was entered incorrectly and the balance is $0. It's crazy how I had to take initiative and multiple attempts to get this resolved. If they didn't forward the info to Sarah, it may still go on and on! Please fire or move Jennifer to a different role as she is obviously incapable of this job.