Everything went well, id give more stars if available. The crew, Jim, Angel, Irving & Jose all did…read morean amazing job.On time, worked well together, all new what they were doing. Cleaned up nice too. Highly,Highly recommend them.Kim

Back in 2017, we purchased two sliding glass doors from American Vision Windows for our family room…read moreand living room to replace old wooden ones that were heavy, rusted, and constantly coming off the tracks, with cracked exterior wood. We were initially a bit concerned about moving away from custom doors, but we chose the wider bevel option, and they look great. We were very impressed with the efficiency and installation of their product. Nine years later, these vinyl sliding doors have had no issues, aside from tightening the handles once. They weren't the cheapest or the most expensive option during our research, but they've proven to be reliable and well worth the cost. Recently, we needed to repair one of the screens after our pet ran into it, and their team was very accommodating in helping us out. The staff, especially Heather, were friendly and a pleasure to work with. Thank you!

Our experience was excellent from start to finish! We replaced all the windows in our home 29…read morewindows and 2 sliding doors. The installation crew was very careful and even helped putting the blinds back up. They finished the job in two days and we couldn't be happier. We have already recommended this company to our neighbors who were also very impressed with the quality of our new windows.

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

Scotty puts everyone else to shame with his outstanding customer service, attention to detail and…read moreworkmanship. We had two projects with Scotty: replaced our closet doors (trifold and bifold)and added a door to our den. I didn't know what I wanted but he looked around the house and came up with some sliding doors that match our bathroom door, looks fabulous and added continuity to the house. His team is very respectful of your home and the nicest people you'll meet in the business. And they were always on time! Worth every penny! We couldn't be happier with our doors and it was a pleasure working with Scotty and his team.

Love my new front door! Had a hard time finding someone who could install a steel door until I…read morecalled Deco Door and Crown. They listened to my needs and delivered at a fair price! Scotty was very knowledgeable over the phone and Roberto seemed to be able to install a door with his eyes closed. I would highly recommend.

Needed a Milgard window replaced in our kitchen due to condensation between the dual panes…read more Frontier Windows was recommended by another glass vendor & I'm so glad we went with them instead of looking through that foggy window for another minute. It was super easy to schedule them. They came out to measure & then came out several days later once the replacement glass was ready to do the install. Left no mess behind & final charge was the same price as they originally quoted. Can't argue with that!

Frontier windows was the most legit window company to ever work with. Professional, honest,…read moretrustworthy, and super skilled at what they do. The team is excellent and makes sure that you are satisfied with the product, the service and the friendship! I would highly recommend everyone work with Frontier for any window or sliding glass door related needs! Look nowhere else! Thank you John

Our sliding door needed new rollers. Brice offered a reasonable price and communicated very well…read morewith me throughout the process. The work was completed on time and without a hitch. I would certainly recommend him for your repairs. Happy I found him.

These guys rock. They are very knowledgeable. Fixed several of my windows and they now slide…read morelike new... Highly recommended! Steve W

When we hired The Window Factory in October 2024 to install a custom French door with sidelites, we…read moreexpected a premium product backed by professional workmanship and warranty support. Instead, we experienced nearly a year of delays, shifting explanations, broken promises, and unresolved warranty issues. The installation was originally promised for January 2025. It didn't occur until June 3, 2025--nearly five months late. Unfortunately, the door arrived with multiple defects that we documented immediately, including a dented frame, paint defects, improperly finished grids, damaged weatherstripping, and screen frames whose paint began peeling during normal wiping and cleaning. To be fair, the subcontractors who performed the structural opening modification were professional and did quality work. Our concerns have never been with them. Our concerns have always been with the condition of the product itself and how The Window Factory handled the problems afterward. We reported every issue on the day of installation. We were assured a technician would be out within a week. That never happened. Consultant James later confirmed the repair items had been approved under warranty. We believed the company would stand behind its product. Instead, weeks became months. Timelines repeatedly changed. We were told repairs were delayed because the company was "waiting on parts." Eventually, after months of waiting, technicians finally returned in November 2025. Despite all of the prior explanations about waiting for parts, no major replacement parts were installed. The visit consisted primarily of cleaning drain/weep holes, replacing some weatherstripping, adjusting one interior lock, and using the same bottle of touch-up paint that had already been left at our home months earlier. The dent remains. The paint and finish defects remain. The screen frames continue peeling during normal cleaning. During that visit, one technician acknowledged the ongoing screen issue and said the office would follow up regarding replacement screens with the factory-applied baked finish we had originally been told they would have. No one ever contacted us. The previously discussed refund was never honored. Our follow-up emails went unanswered. More than six months have now passed since that November visit without any meaningful follow-up. What has disappointed us most is not simply that a product had defects. Manufacturing problems can happen. What matters is how a company responds when they do. Throughout this process we tried repeatedly to resolve the matter privately. We accepted compromises. We continued giving additional opportunities to correct the issues. We remained patient through months of delays. Unfortunately, the communication became increasingly inconsistent, commitments were not fulfilled, and the matter was ultimately left unresolved. We paid more than $10,000 for what was represented as a premium custom installation with warranty support. Instead, we were left with a damaged product, unfinished repairs, unresolved warranty issues, and a company that ultimately stopped following through. Our hope is that sharing our experience helps future homeowners make a fully informed decision before signing a contract.

Buyer beware. The sales folks are amazingly kind and good. As you can see from other reviews…read more But as soon as there is a problem, the company is pretty cut throat. You have a long warranty so you need to be able to know that the company can be trusted. I was hoping that they would approve a change order. But instead it looks like I will have to cancel the contract altogether because they are unwilling to do so. My experience is such that the general manager lied about the late cancellation fee and was looking for me to pay more than the contracted amount. Of course I'm willing to follow the contract required payment. But, it appears he is trying to scam me to pay more. Either way, very unethical dealings. I may have to go to small claims court to end this relationship with this company. Glad I found out now before I committed $20k to the project.

My experience with Preferred Glass has been nothing but excellent. Chris came out and did my…read moreestimate and clearly explained the entire process to me. Rachel was wonderful, she helped me out so much and was so patient and understanding about my speed bump my HOA caused me. The Technicians who installed all my windows and slider were professional, courteous and cleaned up after themselves. I love my new windows. I didn't just upgrade my windows but my living experience. I would highly recommend this company!

After paying $350 for a quote, I received my quote, which was significantly higher than two others…read more I had a few questions regarding that quote I paid for, I sent an email to Rachel, no response. I had a call with Chris in which he said he would call me back with some answers, no call back. I called again, no further contact. This is NOT a company I would want to do business with when I can't even get a call back after paying a high quote fee with simple questions on a $30K job. Shameful to do to people. My advice is call around, good companies will come out and give the same type of quote Preferred did for free, and actually give you good business manners and call you back.

We got 2 brand new sliders and a window from Dave. He was fast and affordable. Jorge was the…read moreinstaller and he was very professional. We are extremely happy and we will be coming back for more windows.

Awful service all around. Took weeks to call for an appointment and then missed the appointment…read morewithout any notification. Nasty people.

Econo Screens was in my neighborhood providing another neighbor a quote. I asked if he would give…read moreme a quote to replace a slider screen with pet screen and perhaps a grill. He quoted $700 for one screen! Three years earlier I replaced all my screens for $650! If you're not interested in the job, just say so! My neighbor went with another mobile screening guy as well. By the way, the guy I used was $175 and here twenty minutes. Next time, I'll do it myself.

Very professional, excellent service wonderful job!…read more I would highly recommend for anyone needing screens or screen replacement. Marcelo was very friendly and made sure everything was completed on time and in a very professional manner. Thank you very much !

This is truly a professional organization…read more I had hired them for window replacement. The quality of the product, as well as the timeliness and professionalism of the crew was exceptional. On top of it all, they were price competitive. You can't go wrong here. Thank you..

Mighty Builders replaced 12 windows at our home in North Hollywood and did a top-notch job at a…read morefair price. Cory led the installation and did an amazing job including rebuilding a bay window structure in the kitchen where the old wooden windows and wood framing had years of water damage that needed to be removed and rebuilt. Other companies that bid on this job did not seem concerned about the water damage in the bay window structure and wouldn't commit to exactly how far they could go to restore the integrity of this structure. Armond, came to meet with me and help me choose the right windows (from Milgard). He listened to my concerns about the kitchen window structured and assured me that Cory had the experience and skills needed to do the job right. Katie and Rio in the office were a pleasure to work with as well and answered all questions promptly with regard to order status, logistics, and billing, and the overall experience was beyond my expectations. Our neighbors on the next street were impressed with the job and hired Mighty Builders to replace their windows as well. I also have 2 close friends who need windows and will be reaching out to Mighty when they're ready. The finished job looks fantastic and I'm extremely happy with our new windows. I highly recommend Mighty Builders to anyone looking to replace windows at a fair price.