My daughter just moved to Texas. I needed a good honest mechanic. Miguel is exactly that. They did exactly what I needed and were $100 cheaper than a big name brand shop. As a father so many miles away, it gives me comfort knowing she won't be taken advantage of. read more

This is my go to shop to do work that I can't do or don't want to do. I have been a customer for seven years and they have always been fair and reasonable with their pricing. I have taken them five different vehicles with all sorts of issues and they fixed everything as promised and on time. read more

Norma at the front desk is really kind, friendly and professional. She was very helpful in answering my questions as well as the team members who had worked on my vehicle. The service and wait time was very fast and it was an easy process. This place is also very affordable and honest with their business and services. read more

I have found the work completed at Star Auto to be of the highest quality at a reasonable cost. They won't do any work on your car that is not necessary and most important without your knowledge. They Are very trustworthy and honest in so many ways. I have been taking my vehicle there for many years as needed. read more

This review is for the lack of honesty and miscommunication I experienced. I had a repair done on my 15 year-old car here today, so I have yet to see the long-term results of the repair. However, I was told over the phone my total for everything would be $410. When it came time to pay, I was told it would be $468. He said a few different excuses all the while contradicting himself, such as the $410 was pre-tax, and that he never would have told me $410 over the phone (but he did). So I asked him what the pre-tax amount actually was and he told me it was $398, but that didn't include "supplies and stuff". What did he think I meant when I asked what the TOTAL was over the phone?? With a 15 year-old car I've dealt with many auto repair shops and I can tell when I'm being taken advantage of. in the end he adjusted the price to $398, but I left with a sour taste in my mouth. https://www.oag.state.tx.us/consumer/car_repair.shtml (Read under Common Scams) read more

Steve and the folks at Star Auto Service have always taken great care of my vehicles and my family! You will be treated fairly by Steve and his crew at The Star Auto Service. Trustworthy!!!! read more

Craig is honest and professional! Pricing is more than fair.

This place was recommended to me by a couple of different people right after I moved to Dallas several years back. Since coming here the first time, I've only taken my cars somewhere else out of necessity. Honest, friendly and fair would be the words I'd use to describe these guys. read more

Trustworthy, dependable service. We've been patrons for 20+ years! Would definitely recommend their services!

Got same day service for inspection and front brakes. All done perfectly and the technician told me about a potential issue as I was leaving to give me a heads up. It wasn't even something his shop could do. I will be back!! read more

Excellent work! Everything was explained to me and will be returning for future maintenance visits.

I love these guys. Very honest and reasonsble. They won't recommend repairs you don't need. They work on my ford ranger, my wife's Honda accord, and my 1967 dodge dart. I just wish they would work on my 1974 beetle! read more

Very VERY honest guys here. I brought my car in because it was vibrating. They asked me where I bought my tires at and I said Discount Tire. They suggested that we take our car to them as Discount Tire does free rotations and service like that. Now I knew that it wasn't the tires, but it was nice to know that they were honest enough to suggest having another company take a look at it. They were essentially losing business by doing that, but due to that recommendation, I knew that they were being honest with me. I've taken two of my cars there on 3 different occasions. They have good communication and even have coupons online sometimes. read more

They take on too many projects in a day to fix issues that require in depth diagnostics. They base their judgement soley on codes rather than years of personal experience. I spent a ton of money here and my issue didnt get fixed. Later watched youtube to find out my car could be easily fixed in 10 minutes by spraying carb cleaner on a vvt solenoid. My only question, how does a mechanic not know this? I mean seriously guys.... read more

They do a good job, are competitive, and will usually work you in within a few days, just be sure to shop around.

My check engine light came on and with this shop being so close to home I decide to check it out. I am very happy I did! They offered me a ride home while my car was being checked out and I was called quickly with a detailed list of repairs needed. The prices were very competitive and the work was done quickly. I am very happy with the friendly staff and professional work done by Star auto service. read more

Excellent work! Everything was explained to me and will be returning for future maintenance visits.

If I could give these people 0 stars, I would. I stopped by their shop for an oil change while in the neighborhood. They have one price advertised on their windows, but told me (after they took out my original oil) that it would be $50. I called the dealership where I purchased my car and even THEY said that was way too much to be charging for a synthetic blend for my car. Needless to say, they were rude, had no idea what they were doing (they had to ask how to reset my car's computer after the oil change) and totally put me in a bind. I would NEVER reccommend them to ANYONE. read more

Such great service and communication from Star Auto. Highly recommend. They have done major engine work on my 2000 Navigator as I just don't want to give up on the truck. It has been a great vehicle for our family. read more

These guys have been taking care of my vehicles for quite some time now. Always top notch service at a fair price. Good to have mechanics you can trust. Highly recommended. read more

I took my GMC Denali to Craig to get an A/C repair. Got it back, was charged about $1500. and drove it home, NOT cooling. I took it back a few days later, explained it was not cooling (sweating) and they kept it a couple pf days n called me. Picked it up again, drove home sweating again, n called them. I brought it in again and Craig told me that they would work on it, but if I brought it back again they would charge me for it. Rude. I ended up taking it to another repair shop, and they fixed it. Very rude people, they did not fix my problem, and I sweated on the leather seat ruining it. Would not take anything back to them because of the service and the way I was treated as a customer. read more

I've used The Star Auto Service for over 10 years. They have always been honest and done excellent work. Prices are competitive with the industry. I highly recommend them. read more

Excellent service and professional technicians. They diagnosed the problem at no time and fixed my wife's car. They delivered on time and they have nationwide warranty. The service manager gave me the estimated time and cost in details upfront and delivered on his promise. I expected the cost will be much more. Thanks and you are my personal mechanics. read more

I LOVE this shop so much because you can tell that they are truly interested in helping you fix your car and they take the time to show you what is wrong with it. One of the Mechanics took the time to explain to me everything that they did and was nice enough to explain to me what my car needed and didn't. This was my first time going to this shop and all I can say is that they have a new customer. I have been to a lot of shops in Richardson but this shop is by far the most honest, reasonable and friendly shop I have ever been to. I can't explain how happy I am that I went here. read more