First of all let me start off by saying that I never write reviews. In fact this is my first ever on any food establishment ratings site, but I just can't keep quiet about this one.
It started out so promising, thought we had found a nice hidden gem nearby. The ambience was very nice, but after quickly being seated, receiving waters and being asked if we needed any other drinks by the host, which we did not immediately order any additional drinks at that moment, it then took 20 minutes for a waiter to finally come by and at least ask if we were ready to order apps or entrees, of course no intro or welcome, still don't know his name.
One of my kids had the kid's grilled cheese which came out over done/buttered/griddled/toasted, but still edible overall and decently sized. My other kid ordered the kid's cheeseburger sliders which appeared to be satisfactory as he ate them with no complaints.
I ordered a corn and clam chowder which was plentiful in size and plentiful in clams bits, above average overall. Thought we were doing OK....until our bar pie came out and the cheese was hardly melted. It was already cut in slices, but the cheese had reconstituted itself into one merged cheese blob and it needed to be cut again so I did so. As I went to cut it, all of the cheese danced all over the crust which was basically a pre-made dough with grill marks both on the inside under the tomato sauce and cheese and on the underside (never seen that before in my life) but was not crispy at all, under done all around.
As for the entrées, my wife ordered the skirt steak which came out looking OK with proper grill marks and coloring overall, despite the fact that the accompanying loaded sweet potato was completely burnt on the top and there was an overpowering smell of char which we attributed to the potato. She went ahead and scooped off the burnt marshmallows and skin and proceeded to taste the sweet potato which was average at best. However, then came time to taste the steak. Without telling me a word about how she felt about it or leaning one way or the other with body language, she proceeded to ask me to taste a piece. As I bit and chewed it twice, I immediately reached in with my fingers and pulled out onto my plate. It was completely inedible tasting like purely charred beef grizzle mixed with lighter fluid and cooking fuel. We sent it back and she did not order anything else. The waiter took it back to the manager Jason and came back to us confirming that Jason "ripped off a piece, tasted it and said that she was right that it was definitely not edible". Jason, the manager, himself never came out to acknowledge or apologize, much less attempt make any reparations for it. My wife declined ordering anything further as she was pretty disgusted at this point.
The final kicker was being charged $1.95 for the side salad that she ate which came with her meal, which was part of the price of the meal.....who does that? Insult to injury in my book plus complete lack of respect.
We are completely done with this place unfortunately. First time and last time. read more