Love my local Autozone here on Ray Rd. And McClintock. You may ask yourself, what makes this…read moreautozone particularly different from any of the other locations? Why is this one so special and better than the rest? Well, let me tell you. The customer service here is exceptional. And the attention to detail is beyond super. They really take the time to help you, determine what the problem is, and take all the necessary steps to relieve that problem or issue. They truly tackled the problems head on. For example, Fernando was amazing. He went above and beyond what was required of him. I would like to write his service five out of five for helping my elderly mother, replace her headlamp bulb. Amazing guy. They might not have all of the tools or specific parts that you need to fix your vehicle in stock at any given moment. But they are willing to help direct you in the right direction, and they have a can-do attitude which to me is everything. On a sidenote, it's quite interesting how that right across the street is an O'Reilly auto parts store. I'm sure there's a huge rivalry from street to street. No hate against them, I especially love their jingle. Oh ohh ohh, O'Reilly (ohh'Reilly) auto parts. Yow! But I'm gonna have to give it to the get in the zone, AutoZone. Some of you are older than the age of 40 people know what I'm talking about.. And thanks for reading my review.

Chenoa is literally the best. She is so knowledgeable about everything and so nice. I will come to…read morethis autozone SPECIFICALLY because of her.

Needed washer fluid and Maria was so kind to fill my tank and then give me more from some that was…read moreleft over from another customer!! Great service, very friendly and so helpful!! My go-to from now on!!! Thank you for such great service!!

My son's car wouldn't start when he was in Chandler yesterday. We live in Arizona City, so he…read morepanicked right off the bat, feeling stranded. This is his first car, was his first breakdown, and he has only been driving for 2 months. After a few minutes of calming him down and directing him towards our insurance's road side assistance, I asked him if he had any water because it was hot outside and I imagined it was getting really hot in his car. The assistance was at least 30 minutes out. He said he had already drank all of his water and that he would walk to find something to drink. Low and behold, Auto Zone #02769 was just around the building from where his car was parked. He went inside and asked for help. I didn't catch the name of the associate that helped him, but I want to thank that gentleman from the very bottom of my heart. As a Momma Bear, when my kids are scared, I get emotional, no matter how old they are. There wasn't anything that I could do to help my son, but Auto Zone came to his rescue. Thankfully it was just the battery. I asked the associate if he would take a credit card over the phone for the replacement and he said sure. The purchase was flawless, the installation was very quick, and my son was back on the road in no time. When he got home last night, I gave him the biggest hug. Thank you SO much for helping my son in his time of need. I have always trusted Auto Zone in the past, but now they will be our forever go to for all of our car needs!

O'Reilly's has always been good to me for finding parts and taking care of dead batteries. Today…read morewas the latter as my car barely started after 6 weak clicks of the ignition. It struggled 2 days ago as well so I drove straight to this O'Reilly's location. They looked my info up in the computer and saw that my current battery was a little over 2yrs into a 3yr warranty and I got a full replacement. Donovin was excellent at quickly changing out my battery so I didn't have to get my work clothes dirty during the lunch hour. The whole process was less than 15 minutes. Amazing customer service once again.

Customer service was awful. I had a battery replaced two weeks ago on a Thursday morning and the…read moreguy who helped me refuse to say good morning to me after I said it three times then he snapped and said he needed to plug in a device in my car to keep it from resetting which it did not do because I had to reset my Sirius stations again. He replaced the battery and walked away, leaving my hood up and never said I was ready after he did not come back I closed my own hood, and for some reason, I found a cigarette butt stuck inside the top of my car, which was not their prior to stopping at the store for the battery. I felt very uncomfortable and invisible by this man.

Hector provided the absolute best service I've ever experienced. I used to shop at a different…read morelocation, but after the experience I had with Hector, I'll definitely be coming back to this location. He was extremely helpful, attentive, and made me feel genuinely welcomed without ever being pushy. Hector went above and beyond to make sure I found exactly what I was looking for, and his knowledge and professionalism really stood out. Employees like Hector are the reason customers choose to come back. He is a great representation of the brand and deserves to be recognized for the exceptional service he provides. Thank you Hector!

Called up needing a battery. A gentleman answered and comfirmed it was there. When I showed up I…read morecould tell who I spoke to by his distinguished voice. Hector, he was knowledgeable, helpful, and great to talk to. I didn't arrive with expectation of someone installing the battery. Only to borrow tools. So I was very supprised and appreciative that Hector went above and beyond by intsalling the battery, corrosion gel, and terminal felt protectors that where purchased. Which he's right, those extra steps really do help in the long run and are good for the battery. I will definitely be returning to this location when in need. Thank you Hector!

Ordered parts online for store pickup because it seems nobody stocks parts anymore. Neither of…read moretheir competitors did, either. The parts here are usually higher quality and I have fewer returns for subpar "NIB" failures. The AAA discount brought the price down a bit so they were competitive. However, every time I go in here, the music is cranked and it appears I'm inconveniencing the staff. Looks like I'll be going to Phoenix or Chandler next time. Sometimes a convenient location isn't the deciding factor.

Spoke with BILL who PERSONALLY LOST MY BUSINESS BY HIS ACTIONS. He was rude. Disrespectful didn't…read morecare told me I was wrong when I was actually right per manual and visual replacing a car battery that was in the trunk of my car. Spoke to a very nice guy who said they've had many complaints about Bill but they can't fire Bill for some reason. Stay away from Bill if you get an old guy wearing a camouflage hat that's bald and he's Scrooge McDuck stay away. Worst customer service I've had in years.

As far as parts stores go NAPA sells top shelf parts and in my opinion is the best place to shop…read more They offer a lot of parts with life-time warranties. This location is much larger than their former location on Frye so they will most likely have what you need. It's a clean shop with lots of parking.

Last night my battery went dead about a block away from this location. Instead of calling my…read moreinsurance company and waiting for a repairman, I decided to walk over to this NAPA location. As I was about halfway through the parking lot where this NAPA is located, I saw an employee walk over to turn the OPEN sign over and lock the door. I immediately started to sprint over as I just missed them. I knocked on the window and yelled in that "my car had died". The two gentlemen looked at each other and one walked over to slightly open the door. As I began to tell them my issue, they started to ask the make and model and even asked where I was pulled over (more on this later). The guys here got me all set with a new battery, and made sure that I had the correct size wrench as I did not have any tools on me. As I was paying for the battery, one of the employees mentioned that he was getting off in about 5-minutes and would swing by to make sure that I had the correct wrench and also see if I needed help. Not only did the employee, Brent, do this but he also helped me with my car reset. This is the type of service we all hope for as customers and more. These guys went above and beyond when they were closed, and this positive review is just a small token of my appreciation.

Least helpful autozone I've ever been to, all 3 employees who were working on 4/15 at 10:30 had no…read moreinterest in asking if I needed help finding anything and when I did ask just pointed at a wall and then took forever to come tell me they actually didn't have any of that product in stock that the website showed they had 2 of.

Of course coming to an Auto Parts store is typically stressful because that means something is…read morewrong. So today we had a coolant level low pop up, which obviously made me panic. We wanted to make sure to get the best product for the best life, we were greeted by the kindest man Gabriel. Gabriel was so funny and so helpful! He educated us on what we needed and even gave us a ton of good laughs. He was super reassuring it is common for a light to turn on, it just means you gotta top it off! he is awesome!

Fair, quick service, good guys very helpful getting accessories for my Truxedo Elevate rack system!read more

This is the 2nd bed cover I have purchased from Truck Access Plus. I have been very impressed with…read morethe sales staff and how quickly the installation was completed in about an hour.

Customer service is amazing here! Kal was such a great help…read morewhen my husband and I were installing our car battery. Not only did he provide tools we could use that we didn't have in hand, he checked in on us to see if we need help or any other tools. We appreciate Kal and this o Reillys was amazing!

I want to express my sincere gratitude as a customer. The team was incredibly helpful and friendly…read more I came in with a failed part from my trailer, and they went above and beyond to assist me, measuring and finding parts that would work. I would like to give a special shout-out to Kaely (I'm not sure about the spelling, but it's pronounced "Kaylee") for her outstanding support in getting me back on my way. I can't thank her enough!

I had a bad experience at the one on Alma School,couple years back,ever since then been coming to…read morethis on, always treated good,they have worked on my wife's truck,my daughter,and today my truck, alignment,got me in ,took care of it,the manager,Tyler,great.in the words of Terminator, I'LL BE BACK..

DO NOT GO HERE THEY WILL SCAM YOU. put my car in on Friday ran diagnostics Sunday they all pointed…read moreto an issue with the crank sensor they switched up last minute and said it was fuel pump, ofc a more expensive job. tech called out sick so we towed it to Gruelichs 1.2 miles away and they ran diagnostics and apparently there were now no issues expect weirdly my battery that we just bought is now dead. so you do the math.