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    The Ugly Mug Coffee House

    4.5 (569 reviews)
    Closed 8:00 am - 5:00 pm
    Updated a few days ago

    The Ugly Mug Coffee House Photos

    Business Info

    THE UGLY MUG COFFEE HOUSE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Dogs allowed
    Good for kids

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    Recommended Reviews - The Ugly Mug Coffee House

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    Kevin R.

    The Ugly Mug has been around Burbank since 2017 and I've only had it once before , I had the opportunity to try it once again and it did not disappoint. I tried the Banana Horchata Latte and it was amazing. Both the banana and horchata flavor stood out without overpowering one another. I also got to try their Banana Split Latte which was also good. Definitely tasted like a Banana Split in a drink. Service was great , the staff were friendly and welcoming. Drinks were made fast. No complaints. Ambiance gives a very cozy coffee spot vibe. It's nicely decorated with trinkets and makes you feel like you're stepping into someone's home. Pair that with a good drink and you have yourself a wholesome inviting coffee shop. Overall , would love to come back again! I'm surprised I haven't been here more.

    Daryl D.

    Came for coffee with a short-ish line. They have a variety of drinks to choose from. I had the Nutty Horchata which I enjoyed a lot. Not too nutty, but had the horchata flavor I wanted. The staff was welcoming and helpful with questions. They have plenty of items for sale as well.

    Menu
    Selin H.

    Just craving for something cold and refreshing. Browsed on Yelp and found this place with lots of great reviews. Small but very cute store--no seating inside, but there were tables on the sidewalk and they were almost all full. While I was waiting in line, the decorations and little nooks kept my eyes busy; I was just looking around. Such a cute store. There were plenty of staff, and everyone was helping customers very quickly. Even with the long lines, they remembered customers' orders well. I ordered the Muddy matcha latte. I loved it--very refreshing and not too sweet, just perfectly balanced. Definitely, this place will be one of my favorite spots.

    Front entrance
    Janna C.

    I've been here a few times and they consistently serve excellent espresso. Their lattes are delicious, and I really appreciate the wide selection of vegan options for anyone who's lactose intolerant. They also have a great selection of cute knickknacks, stickers, and décor that add to the charm of the space. The staff are always kind, and drinks come out quickly even during busy times. I'd definitely come back!

    Carmen H.

    This is the cutest coffee shop ever!! Very nostalgic atmosphere. Love all the decorations and old box tube tv. Order me a vanilla banana latte and a ham and cheese croissant. The baristas was very sweet and recommended my drink. She was right it was delicious! Went out back to have a seat and enjoy my breakfast. They have such a cute jail themed back area with plenty of seating. Come and check this place out. You won't be disappointed.

    Menu
    Arlene B.

    One of my new go to coffee shops in the mornings. Located on Burbank Blvd, there is street parking available, but sometimes you have to park in the residential area. Absolutely love their decorations and the merchandise they carry. Just bought Valentine's Day mug! The menu is unique and they offer quite a variety. I usually get the matcha latte but recently have tried the Valentine's Day menu items. You can change milk options and sweetness options. Service is great and staff is always friendly. They also have a stamp card which gives you a free drink on the 10th visit.

    Ham and cheese croissant which
    Damaris R.

    Very cute coffee shop! They have cute mugs and decor. The menu is pretty big for beverages and they offer different milk options which is nice. I ordered a vanilla nut iced latte with regular milk. It wasn't too nutty but it was very sweet and the coffee had a little bit of a burnt aftertaste. I also ordered a ham and cheese croissant which was huge ! They offered to warm it up it was very tasty.

    White chocolate banana latte and vanilla nut latte.
    Jenn D.

    Black Friday shopping is not complete without coffee. Being a chill morning, my husband asked to find a local coffee shop and I agreed. The Ugly Mug came up and we decided this is where we're headed. I was not expecting such a cute exterior. Inside is very kitschy, with decor from A Christmas Story, an old big boxed TV playing The Parent Trap. It's small inside, with just room to order. All their seating is outside. Even though it's cold, we opted to sit outside and enjoy the coffees and music. Inside, we were greeted so warmly and service was great. They have a ton of options for coffee. They have a whole horchata latte menu and a banana latte menu in addition to their regular menu. They also have milk and/or sugar free alternatives too. We ordered the white chocolate banana latte with oat milk and the vanilla nut (hazelnut) latte with oat milk. The coffee is a little sweet, but I think as the ice melts, it'll be perfect. If we're back in the area, we'll be back to visit! Oh! Park on a side street and walk over! There's parking in the front, but parking is dependent on your trust in others driving by and not hitting your car!

    Peppermint mocha
    Destiny M.

    It's a bit hard to find a peppermint mocha that's so flavorful but this was so good! It's pouring so I went outside to their back patio and it was so nice and cozy! They have holiday music playing and a little heater so that was really nice, thank you for that. The staff (owner?) that came through was really nice and I appreciate it. I tried not to overdo my stay but i definitely would have stayed there longer. I got a croissant on my way out and it was alright! Their other pastries looked good as well. Will be back to try everything else!

    Bella S.

    Super cute place! The service was nice and I like how the menu set up was a bit different, you had a frame for each category: sugar free, pumpkin, banana... I got the banana vanilla latte and it was sooo good. They also have a cute back patio and seating area but there is no WiFi which might be difficult.

    Tried EVERYTHING !
    Marcus J.

    They have THEEE MOST coffee options I have ever seen, and you can pretty much get any cold foam flavor you want because they make it fresh for every drink. They even have VEGAN OPTIONS ! The inside is very small but they have a front patio that is chill and a Hidden back patio that "feels like a private club" ! Also equipped with holiday-themed decor that switches every season. The owners are really cool too and they provide amazing service all the way around.

    Daniella R.

    5/5 for ambiance, vibes, and aesthetic. 4/5 for the banana oat latte. If you're a coffee enthusiast, the beans taste a little burnt other than that good flavor syrup!

    Melissa A.

    This place is such a cute local spot that would be hard to miss, unless you were looking for it- and honestly, that's the best part about it. They have a vast selection of items to choose from and several menus all around. I advise expecting to spend some time in the order area- because service is not quick. Howeverr, when it's your turn, they will see you through start to finish, so it makes sense. They have many vegan options. The only reason I docked a star was for cleanliness (its a bit dusty) & there were 2 flies in the pastry case, from which they grab their pastries. Prices are reasonable, too, which is a refreshing change. I have a vanilla banana latte with almond milk and it was delicious. Will absolutely return to try something new.

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    18 days ago

    Been coming here for a few years. Good quality ingredients and friendly owners and staff

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    6 months ago

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    Steve N.

    Thank you Sylvia for sharing the LOVE!

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    Thank you Natasha!

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    7 months ago

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    8 months ago

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    Steve N.

    Thank you Julia for the review and supporting our small business.

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    Thank you for the kind review and enjoying our coffee house.

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    Ask the Community - The Ugly Mug Coffee House

    What time are they usually the busiest during the weekdays and same question for weekends? Also do they have a way to order before hand?

    Unfortunately we only went the one time, they weren't busy and it was about 9am, street parking only

    Hi is there Wi-Fi and outlets?

    They don't have indoor seating so maybe no outlets but possible WiFi

    Do they have non-dairy options?

    Yes. I had almond milk in my drinks. Can't remember if they had oat and soy options.

    What vegan options do they have?

    They have several vegan options and all drinks can be ordered with almond, soy, coconut or oat milk.

    How do you order for takeout ahead of getting there?

    Hi Joyce, we’re only doing walk-in. Thank you

    Do they have wall plugs for me to do hw and plug in my laptop?

    Hi Aubrey, We no longer have plugs available however bring your laptop charged, we have WiFi.

    Is this a good place for working?

    We are a family friendly coffee shop with high energy and great music. It’s a place where people come together, enjoy our coffee house and share tables. Not so much to just sit down and be quiet.

    Are there gluten free options?

    There's no food aside from baked goods and chips. None of the baked goods are gluten free that I've seen. Perhaps some of the bagged snacks and chip could be gluten free.

    Does this place allow dogs? Inside? Outside? Any outlets at the patio?

    Service dogs are allowed inside at all times, most people hang out at the patio with their dogs. No outlets outside.

    What time does the ugly mug ope?

    7:00am

    Don’t See Your Question? Ask Away!

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    Visited Cafe Grano for the first time today and really enjoyed it. I had the mozzarella, tomato,…read morebasil, and pesto sandwich on ciabatta, and it was fresh, flavorful, and filling. The iced latte was also great and paired perfectly with lunch. The café has a bright, relaxed atmosphere that makes it easy to sit and enjoy your food. Everything felt fresh and thoughtfully prepared. Looking forward to coming back and trying more from the menu.

    It got a little warm today. Since we had a late breakfast, we were full but needed something…read morerefreshing. With a little browsing in the area, we found this highly recommended store and decided to give it a try. Cafe Grano is located on the corner of San Fernando and East Olive Ave. It's a cozy and beautiful store with a few seats inside and outside. It was packed, and there was a short line, but the staff handled everything efficiently.They have a few options of sandwiches, pastries, and a good, interesting variety of coffees, lattes, and teas. I ordered a Wild Rose Matcha Latte and a Nutella croissant. When I was ordering, the helpful cashier explained that they serve two types of matcha, one of which is smoother than the regular one. I decided to order the smoother option. Even though they were busy, my order was ready very quickly. They are super fast. With one sip of my latte, I instantly loved it. The hint of wild rose and the very smooth matcha were so refreshing. I didn't think the combination of wild rose and matcha would be such a good choice, but they absolutely nailed it. It was super delicious. The Nutella croissant was crunchy and tasty. The store was clean, very organized, and the staff stayed on top of everything while being kind and helpful. Like many other Yelp reviewers, I highly recommend this place!

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    Spring has officially arrived at Cafe Grano!
    Spring has officially arrived at Cafe Grano!
    Spring has officially arrived at Cafe Grano!
    Our fresh signature refreshers are made completely from scratch using fresh fruits, greens and veggies! Limited availability.

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    Our fresh signature refreshers are made completely from scratch using fresh fruits, greens and veggies! Limited availability.

    The Ugly Mug Coffee House - coffee - Updated June 2026

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