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    The UPS Store

    4.4 (202 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

    Printing

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    Thomas M.

    This particular location always has very friendly staff and it makes it easier when you pre-print your shipping labels. I think today I shipped out to Lenovo PCs for under $30 for boxing obviously if you pre-pay your shipping label that is extra but it makes it so easy just to take your label and they have pack everything for you.

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    10 years ago

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    Review Highlights - The UPS Store

    Even while helping me, Deborah and Dominic swiftly, graciously processed each of those other transactions.

    Mentioned in 13 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    3.8
    (107 reviews)

    The workers here are fast and efficient! The process in setting up a PMB was really…read morestraightforward, all you need is a form of identification as well as proof of residency. The prices are as followed: 3 Months $111.00 ($37.00/m) 6 Months $195.00 ($32.50/m) 12 Months $336.00 ($28.00/m) Medium Personal / Business: 3 Months $136.50 ($45.50/m) 6 Months $246.00 ($41.00/m) 12 Months $444.00 ($37.00/m)

    I am deeply appalled by the shocking lack of basic human decency, professionalism, and customer…read moreservice at this location today. I came in alone to process four Amazon returns. I was polite, soft-spoken, and had all of my QR codes ready on my phone. Because two of the items were identical, there was minor confusion over which code matched which item. Instead of offering basic retail assistance, the young male associate chose to publicly berate, humiliate, and belittle me in front of other arriving customers. When I asked him to please not speak to me that way, he escalated his hostility, explicitly telling me, "Look lady, you're making my job hard!" He continued to mock me and essentially call me stupid, even after I calmly explained that I was elderly, going through severe family and personal medical crises, and simply needed a moment of assistance. He offered zero help, leaving my highly sensitive personal medical return items completely exposed on the counter while he ignored me and berated my intelligence until I was brought to tears. When I finally received my receipt and asked for his name so I could speak to management, he exclaimed, "We don't give out associates' names." Looking at other Yelp reviews for this location, it is clear that disrespect and customer abuse are a systemic pattern here. To the owner of this franchise: check your security cameras for Wednesday, July 29, 2026, around 9:45 am. Your associate's behavior toward a polite, elderly woman recovering from surgery was disgusting. I will be escalating this directly to the UPS corporate office. Avoid this location at all costs if you expect to be treated with basic human respect.

    The UPS Store

    The UPS Store

    4.4
    (250 reviews)

    This is one of the best UPS store I been too. Firstly, as…read moresoon as you walk in, all the staff greets you, which is I think very impressive because lots of places, they don't even greet until you go the counter. I was waiting in line but until I waited, someone acknowledge me and told me they will be right with me. They really care about their customers. The lady I think is the manager greeted almost everyone with their name which is more impressive to me. I came in with a print project which I thought that they cannot able to do it but they pulled it off really nice. I came to do a booklet, the manager happened to help me, it took her 10 to 15 minutes to arrange all the papers and aligned it because I just came with not organized file. But she did it and printed out the sample for me. The booklet is really good in quality than I have expected. I have her got it done 50 of them. While i waited I seen the flow of the customers, all in and out with the best customer service they can provide. They even go outside of the box to help out the customers with their Amazon returns. Every customer left happily. Such an amazing experience I had even I waited 10 to 20 minutes while my booklet getting printed but My wait time really worth it. I would recommend this store to everyone. At the end they gave me the coupon for next time printing service and the list of the other product. I did not know that they also do notary, fingerprinting, shredding, passport pictures, they even have mailboxes. I thought they only shipping and one of my friends recommended here for printing. Thank you so much UPS store on Malvern. I am your regular customer now.

    The workers are very helpful, kind, and welcoming to me and my boyfriend. They get things done…read morequickly! I highly recommend them.

    The UPS Store - shipping_centers - Updated July 2026

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