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    The UPS Store

    4.3 (157 reviews)
    Closed 8:00 am - 6:30 pm
    Updated 2 months ago

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    Photo of Ian M.
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    7 years ago

    Incredibly friendly staff who helped me right before closing. The service that I received deserved even more than five stars.

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    9 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    4 years ago

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    10 years ago

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    17 years ago

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    Weston D.

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    5 years ago

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    11 years ago

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    13 years ago

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    6 years ago

    I always feel unwelcome here by employees. It's like they pick and choose which customers they will treat them better.

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    Photo of Kevin C.
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    8 years ago

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    Photo of Kait D.
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    8 years ago

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    9 years ago

    Matt was very helpful and polite. He was friendly! Will definitely only use this ups store from now on!

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    8 years ago

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    5 years ago

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    8 years ago

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    Photo of Alex R.
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    15 years ago

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    15 years ago

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    Photo of Hilary S.
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    8 years ago

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    8 years ago

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    8 years ago

    Good staff there.Good customer service of course. Everyone is nice and helpful, help a lot. Definitely much better than usps...

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    6 years ago

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    Photo of Rowena D.
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    9 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    Photo of teresa v.
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    11 years ago

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    11 years ago

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    10 years ago

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    Page 3 of 4

    Ask the Community - The UPS Store

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    Review Highlights - The UPS Store

    Matt was super helpful with both packages- helped retrieve them from my truck as well as with shipping options.

    Mentioned in 24 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    2.9
    (79 reviews)

    Unclear whether or not this location cares about UPS. Next day deliveries, despite dropping off…read morebefore 1230pm, have a track record of being rescheduled. Why? Who knows. The blame game goes from UPS store to UPS where neither party takes responsibility. Their drop-off times are clear, I made it with 5 hours to spare, yet next day air apparently doesn't exist unless you find a UPS distribution center; which doesn't take packages. The local location never had a pickup that day. They never called UPS to ensure proper SLAs are taken care of. Update: a corporate call reveals it was indeed scanned at this location. Emailed the receipt to the location's email. No response. Still not scanned into a truck to actual UPS. Apparently UPS stores and UPS aren't great at communicating. Filing a claim.

    I run a small business and ship approx 30-50 polymailers a week. I have my items pre-labeled so it…read moreshould be an easy process but hardly ever is at this location. There is a young girl that works there that gives me push back EVERY. SINGLE. TIME about dropping off USPS as well. You accept USPS, they pick them up at 5 in the afternoon every day. I'm not understanding what the issue is. She tells me she can only take a few, sometimes half of them, etc. There's also a young man that works that that is GREAT! I would have given one star if not for him. He's kind, respectful, and does his job well. Lastly, the manager. Until today I've had very few interactions with him. Approx 10 packages were dropped off yesterday, some UPS, some USPS. They were put on the counter because it was busy and I had my young daughter. When I checked my app none were scanned so I called to verify they were in process and a scan was just simply missed. No big deal. The manager's customer service skills were AWFUL on the phone. Stating "this is all speculation" and "you're saying we didn't do our jobs!" (In regard to a simple missed scan). Well sir, it's pretty simple. You had my package and now you don't. But the bar wasn't scanned. Sooooo? Sounds like that's what happened, no? Again not a big deal I just need to know that they are at least on their way to the destination, scan or no scan. He continued to escalate on the phone without listening to any of my questions and handed the phone off to the young man that works there. As usual, the young man was kind, calm, respectful, answered all of my questions, and the issue was resolved. I wish I knew his name so I could shout him out personally. Your manager could learn a thing or two from you!

    The UPS Store - copyshops - Updated August 2026

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