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    Thomas Home Services

    2.7 (118 reviews)
    Closed 7:00 am - 7:00 pm

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    Services - Thomas Home Services

    Drain installation

    Drain repair

    Garbage disposal installation

    16 More Services

    Garbage disposal repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Sink installation

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Thomas Home Services Photos

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    Recommended Reviews - Thomas Home Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    4 years ago

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    Emily T.

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    4 years ago

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    Emily T.

    Thanks for the amazing review Emily!

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    3 years ago

    Scheduled and didn't show up twice after waiting all day with multiple phone and texts. Horrible communication!

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    Emily T.

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    4 years ago

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    Emily T.

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    Emily T.

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    Emily T.

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    Emily T.

    Thanks for the 5 stars Angela! Happy we could help you out.

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    Emily T.

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    3 years ago

    Great company with prompt servic, professional technicians and outstanding customer service!

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    Emily T.

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    Emily T.

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    Emily T.

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    3 years ago

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    Emily T.

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    Page 2 of 3

    Ask the Community - Thomas Home Services

    Review Highlights - Thomas Home Services

    I was in tears when I called and Emily was so kind and understanding.

    Mentioned in 7 reviews

    Read more highlights

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    AirTime Cooling and Heating

    AirTime Cooling and Heating

    4.7
    (230 reviews)

    Airtime just put in a new AC system for us. Josh, Jordan, and David were the team. They came in and…read moreworked nonstop. Explained all and answered any questions. When they finished you couldn't tell they were here. Clean up was excellent and new AC working great. I've been using Airtime for a while. They've always been available immediately for any needs and their maintenance program is great. Their pricing is also good and very competitive with other companies. John gave every discount applicable for this project. You can't go wrong with Airtime!!!

    Airtime I invested…read more$20,000 in a two-unit AC system less than two years ago and trusted Airtime to maintain it. When I scheduled a service appointment, I was told there would be a two-month wait because they were backed up. I accepted that and waited. On the afternoon before the morning of my appointment, they called to cancel -- not to reschedule promptly, but to push me out another full month. No apology that meant anything until I confronted Deb. Her apology also meant nothing and I only got it after I confronted her with the poor treatment she gave me. And still no commitment to get anybody out any sooner than waiting another month. Just a well, I'll try but I can't promise you anything. No effort to prioritize a loyal customer with a significant investment. Just another delay with no end in sight. This is the kind of company that will take your money on the front end and leave you hanging on the back end. Loyal customers are not a priority here -- you are just a number in a queue. If you have a high-value system that depends on reliable maintenance, do yourself a favor and find a provider that will actually show up when they say they will. I understand when this was under old management, before the new owner took over, it was a well run company. But not now.

    Kilter Mechanical Cooling and Heating

    Kilter Mechanical Cooling and Heating

    4.9
    (140 reviews)

    I had Kilter Mechanical replace my HVAC unit in 2019, and it was one of the best decisions I've…read moremade as a homeowner. Greg, my technician, installed the unit (he even remembers the day because it was pouring rain, yet they did it anyways because it was the middle of winter and my house was absolutely freezing), and every year since, Greg has come out to service the unit, ensuring it runs smoothly and efficiently. The unit was reasonably priced and has performed wonderfully, even during the hottest months in Phoenix. As far as the office team goes, the customer service has always been prompt, courteous, and the team seems thorough in their work. They are honest and transparent, which is something I highly value. Scheduling my annual inspection is always easy, and they offer a maintenance plan that is affordable and convenient. I look forward to partnering with Kilter Mechanical for as long as I own an HVAC system in Phoenix. Their consistent and exceptional service has made them a trusted partner in maintaining my home's comfort.

    Absolutely the BEST!!! Greg came out fixed the unit, inspected the units - I have two - and only…read morefix what needed to be fixed. I had another company come out and they wanted to replace components that did not need to be replaced, for THREE times what Kilter charged. WTF This is an honest Company lead by Brett. I 100% will use no one else. Shara got everything setup, she is awesome also, perfect client facing employee.

    The Trusted Tech

    The Trusted Tech

    5.0
    (23 reviews)

    In August 2025, my husband and I called The Trusted Tech when our HVAC unit's primary drain pipe…read morewas clogged, forcing rusty water through the secondary. The owner, Lucas, arrived and we could tell he was a good guy, our dog absolutely loved him too! Unlike previous technicians, Lucas inspected the unit thoroughly in the attic and invited my husband up to show him the issue: badly rusted coils that needed eventual replacement. Also a confirmed refrigerant leak that we had mentioned to him causing problems for us the past couple of years. He patiently answered all of our questions, explained costs clearly, and never pressured us into buying a new system. Since we weren't ready for major work, he cleaned both pipes and we told him we would be contacting him for anything HVAC related moving forward. By December, the refrigerant leak caused our heat to fail. Having discussed it since his last visit, my husband and I decided to replace our 15-year-old unit rather than patch ongoing problems. We chose one of Lucas's recommended systems, and he and his team installed it in two days (finishing on New Year's Eve!). They protected our floors with tarps, worked diligently for hours, and Lucas took time to explain every step and answer any questions. We're so grateful to have reliable heat again and look forward to having cool summers without worrying about the unit. Lucas's professionalism, expertise, honesty, and strong work ethic made the entire experience outstanding. Not once did he ever make us feel stupid, which my husband and I appreciated since we're new to homeownership. Lucas is a great guy and we look forward to working with him again in the near future. We highly recommend The Trusted Tech!

    Requested help with thermostat installation and Lukas was super helpful on the phone in telling me…read morewhat was wrong. Stayed with me on the phone on a Saturday to make sure that everything was working properly. Gained my trust for life! 100% recommended.

    Thomas Home Services - plumbing - Updated June 2026

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