Brandon just left and I had to write a review because he was off the charts amazing. He has a…read morewonderful low-key personality and he is professional as well as polite. He kept me informed of his thoughts about our air conditioning problem and solved it methodically. Comparing this experience to Orangutan Home Services, who looked at the same problem on Saturday, is like comparing day to night. The difference was that clear from the first phone call to the follow-up Wheeler staff are really, really good. And Orangutan was only interested in selling an air seal service for $2400. The technician didn't even go into the attic to inspect the ductwork. Whereas that was the first thing Brandon did. Upon doing so, he repositioned the line to the problem room and adjusted all the vents on the line. He used a little handheld device that measured the temperature in various parts of the rooms and made a logical determination and solved the problem. I will use Wheeler for all future air conditioning and plumbing problems we have in the future.

We live in an apt in scottsdale and Chase was called out to fix our AC. He identified the problem…read morethat the pressure was too high in the unit and in the heat of day it was overheating and shutting off. He was honest and professional. Highly recommend Chase and would definitely consider using him again in the future for our home our buisness.

I no longer can recommend Desert Hills. After 5 years of trusting them, they did not return my call…read moreor email to schedule this year's maintenance. I called Anthony James Heating and Cooling to do the service. It turns out Desert Hills cut corners and did not install the unit correctly. Some examples: Quite a bit of attic Insulation was found inside the air handler, but on the opposite side of the coil, not where the return vent enters. The tech here now assumes they got the insulation in there during the installation and didn't clean it out before sealing up the unit. No wonder I've always had a dust problem! None of the PVC connections were properly glued. Instead of installing a proper vent pipe for the condensation drain, they just drilled a hole in an elbow. And, an emergency shut off was installed in case the unit produced more condensation then could drain or if the drain line clogged. Desert Hills came out and SUPPOSEDLY replaced the shut off switch. They did not! They simply disconnected the switch. The disconnected wires were just laying inside the unit.

On time, changed my filter which I provided, courteous, professional, this company will be my…read moreservice company spring and fall. Thank you Desert Hills.

Thank you so much to Rudy at Mechanicool he was extremely informative and professional and got…read moreeverything done to our standards. We called 6 companies he was by far the best. The installer were clean and polite and got us cooling next day!! Def recommend

not observant to details. my house has been at 60% humidity and they left and charged me without…read morefixing the problem. I was later able to figure out the problem myself with no hvac history. I called them and they said because they made an minor adjustment to the unit for something else I would have to pay another $130 fee to have them fix the problem I figured out on my own and is visible from outside my home without much digging around. The customer service lady didn't even apologize for the error on their end and was very blunt and rude. Not a pleasant experience at all. I will say the tech was very polite and professional and did arrive on time but I wouldn't trust them again given how easy it was for me to figure out the problem on my own and how rude customer service was.

Have always been great and reasonably priced. would never call anyone else…read more shout out to Craig

I've been using Alan's Air for years. They continue to be responsive, honest, andreliable. I trust…read morethem completely with our air-conditioning needs!

Everytime we need service for our HVAC for 5 years or more now the only TRUSTED contractor we…read morecalled is RMG Mechanical. Robert is always honest, trustworthy and reliable. We have warranty insurance but there are couple of times that the contractor they send us very obviously try to ripped us off. I highly recommend him to my friends and colleagues at work because its hard to find a trustworthy contractor. I just got my new HVAC from them and as always they were very knowledgeable and never fails me.

Please don't go with this company. I had a service request through my home warranty and Rebecca…read moregave me a call and left me a voicemail to get us in the books when I go to call her back and speak with her at 11:49am she lets me know that someone will be at my house from 12pm-4pm that same day! I had appointments scheduled and important errands to do but I cancelled them to be here since my AC unit isn't running properly and we're in 110 weather. Just to get an email that she had cancelled my work order, I tried calling her back, even texted her and she read it but no response. Completely unacceptable!

The A/ C works great! The contractor came back and finished. All looks great and works well.read more

Anival and his crew were extremely professional and efficient when they installed my 2 Bryant…read moreresidential units. Their prices are very fair and the crew was respectful to me, the family and the property. I'll definitely come back to them when it's time to look at insulation for the attic. Huge thanks to LunAireLLC for their great work

I called on a promotion for AC maintenance and had them come out. They did a multipoint inspection…read moreon both of my units and found an issue with a condenser fan drawing a little too much current. I declined the service as it was over $1k and I am handy and purchased a spare on supply house just in case. But they have a great deal if you want spring and fall checkups for a reasonable price. For $19 a month they come twice a year for the heating in fall and cooling in spring, which also includes a weather heater flush. These are definitely worth the cost so I set it up. This price also includes priority repair and a 10% discount on parts and labor I believe if you're needing work done. If you are on aren't mechanically inclined, these guys have you covered.

I should have stopped using them when I said I would. I had a brand new unit installed march 2025…read more The first time I changed my filter there was all kinds of debris left up there and I noticed air was escaping from around the handler. I had them come back to clean it and they sealed the area that the installer forgot to do. Prior to that, there were little flakes of black ash left all over my walls from when he cut through metal. I ended up cleaning it myself. About 2 weeks ago, I saw something in my vent. It was a wad of the tape they used to tape the hole they made in the metal wall. July 2026 they had to come out because it was blowing warm air. Told me it was a surge. Sold me a surge protector for $477. The next day same thing happened. Started blowing warm air at around 2pm. Adjusted the sub cooling and cleaned the coils. Prior to this, they came out in March for my spring maintenance. Didn't they bother to clean the coils then? Also, during the spring checkup the technician didn't put his ladder at the correct angle. It slipped and made a hole in my wall which they did fix but my picture frame was broken and they didn't replace it. July 25 or 26 I called the office because I was supposed to receive the info to register the surge protector online. She said someone would call me Monday. It's now two weeks later and still no effing call. I've had it with them. I'm calling one more time to provide the info. Next, I'm going to have a different company come out to inspect the installation because I no longer trust their work.

We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.