When ordering I asked the manager if the kitchen was backed up seeing a line, but they assured me it would not take long. I told them that I could run to the grocery store while waiting, but was assured it would not take long. After placing my order with a time stamp of 12:54pm, I finally received my food at 1:37pm. Decent place to grab a quick bite, but wish they were more up front with customers on waits, especially during lunch time. read more

This is my favorite Tijuana Flats location. It is conveniently located adjacent to the Memorial Park in Riverside - we've brought many guests here for a bite then a nice stroll in the park to view the river and cityscape. The patio here makes for a nice outdoor dining experience - it is heated for when it is chilly and is also dog friendly! They staff even offers a water bowl for your pup =) I've ordered the Chimichanga, Tostadas, and Flautas - my favorite of those is the Tostadas. The chimichanga just had too high of a tortilla:filling ratio (too much tortilla, not enough filling), but its flavor was still good. The Flautas were my most recent venture, but the Tostadas won it for me. Three very good choices. Note: Their jalapenos are HOT, but good! We've always had great service here - if you are unaware, Tijuana Flats is full service after you order at the counter, so don't forget to tip when you pay at the counter unless you have a few bills for the table. The staff here is always checking up on you to make sure your drinks are filled and you have your food, which they are pretty quick to bring out. The restaurant itself is like other locations, having colorful walls and decoration. It is kept clean and tidy. The sauce bar is focal, as it is right smack dab in the middle of the dining room, and has many sauces to try - quite a different experience for us. They also have their sauce for purchase if you are so inclined. Also, this place offers a military discount! read more

Finally. A Tijuana Flats in Riverside great job franchise owners! There's not too much to comment on here. I typically go on Tuesdays with the kids for the Taco Tuesday special except I pay a little extra and have the soft tacos grilled for my little boys. It helps hold the whole thing together like a quesadilla. Great customer service. Fast turn around from ordering to food on your table. read more

Absolutely horrible. If you're eating here on a regular basis, you haven't had real food. Also, I'm pretty sure your digestive tract is clogged. The food is awful and obviously purchased from the same distribution channels fast food restaurants use. They try to dress it up with " hot sauce " to no avail. Don't be fooled! read more

From top to bottom, I received A plus food, service and drinks! I highly recommend this place to win and dine. I loved sitting outside(Patio). The Pie Roller was excellent, so was everything else. It is located on Riverside Ave. in the Publix parking lot. I can't wait until I bring my husband here to try the food. Thank you TF for having a "Top Notch" operation. read more

This place is DaBomb-dot-com (© Guy Fieri)! It creates a brain pain when I have to decide between Tijuana Flats and Burrito Gallery, so I am going to carry a coin whenever I have my tex-mex hankerin'. It is that good! Add to that service that is bangarang and prices that make your wallet happy and it is the trifecta, baby! read more

The employees are friendly. It is a fun atmosphere. The food is delicious and they have an awesome hot sauce bar. read more

Tijuana Flats - Beef quesadilla and chips - Mexican Near Me - Jacksonville, Florida

So pumped to have this in the neighborhood. Great food and great service. As soon as you walk in the door you are greeted by one of the servers, offering to help you with the menu and sauces, and probably anything if you asked nicely. Also if you are in to sauce, or a "sauce boss" go here, they have the best hot sauces. Tuesday is Taco Tuesdays, you get two tacos and a drink for $4.99, can we say deal! read more

I am SOOOO blown away by the service here. I've never really been a fan of their food however I guess I didn't give it a fair shot because my past few visits have been yummy. They opened the door for me. They greeted me. They assisted me immediately with anything I asked about or anything I needed. Hats off to the management and staff of this location. read more

It's Taco Tuesday at Tijuana Flats we ordered the Soft Chicken Taco $5 two Tacos, Chips and a Drink and 1.98 get Rice and Beans on the side YUM read more

My first experience at a Tijuana flat was a yelp event which I had a wonderful time trying different menu items sampling new burritos and hearing about how Tijuana flats works . At the event not only did the great taste of the food stand out but also the wonderful staff . They went above and beyond to make us feel welcome . Tonight I was craving Mexican and stopped in to get the tree hugger which had been my favorite that we sampled . We were greeted at the door by one of the friendly staff members who welcomed us in and offered menus to look over . We walked up to the counter placed our order .We ended up ordering the Atom bomb and banana empanada as well as the tree hugger . They took our name and shortly after we ordered they brought out our meal to our table . The atom bombs filled with with American and cream cheese with fresh Jalapeno peppers , tree hugger filled with chips and queso bell pepper mushrooms cilantro sour cream and the last but not least banana empanada . Each were just as amazing as I had remembered and their hot bar is really a fun touch too but I have to say the thing that makes me give this place five stars is the staff . Wow again they simply amazed me with how friendly and helpful they are . They made a good dining experience a great dining experience . Must places bring your food out and then that's the last you see of them but not here . We had at least three different staff members stop by our table durning our visit to check if we needed anything from drink refills to sauces . This is a great lil spot to come in and grab something fast tasty and fill like your getting pampered by their amazing staff ! Love this place . read more

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Great Location! Convenient to my work. Food is freshly prepared per my order. Consistent and price is right.

Have eaten here several times but the service continues to go south. Dining tip - call in your order and eat it there. Call ins get priority over walk in customers. Yes, you read that right (and we saw 2 diners do it). It happened 3 times today during the noon rush - we waited 20 mins in line and one of the cashiers took phone orders while the rest of us waited in queue. How does work? Food was good, as usual, but this location has some customer service issues. read more

I'm always here on Tuesday nights... 5.99 taco Tuesday night. Service is always great. Tacos are delicious and freshly made. You can dine in the restaurant or outside on the patio. Some of the name of the sauces are hilarious. They also have Throwback Thursday ..5.99 burritos. read more

Not really sure why I didn't try this place out sooner. I've heard Tijuana Flats was a good place to eat, but never got around to it. Certainly will be coming back again. They have a lot of sauces to choose from. Fairly decent prices on all of their food selections. Very clean restaurant. I got the pick two dinner - Hard shell chicken taco and a steak Chimichanga, with a PBR, and chips and queso. Very good combo. Ended up being around 12 bucks? I'll be back for sure. read more

I like taco Tuesday I had the usual black bean on whole wheat soft all the way. Hits the spot! read more

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I've been here 3 times and ALWAYS the service and food is outstanding. Love this place

I don't leave many reviews. But, for some reason Tijuana Flats keeps doing a great job and I continue to be surprised by how good their leadership is. We came in tonight for a last minute bite. The manager, David, took our order and checked in on us several times while we were here. Great service. Great quality on the food. Keep doing a great job managing this franchise. read more

Very nice set up. All of the sauces have very unique name and tastes. I purchased the fish tacos, since I was told I wouldn't regret it. Very much worth my visit! Upon my next visit to Jacksonville I will visit this place! Try the fish tacos and the variety of sauces! They also offer a military discount for military personnel! This is hands down some of the best fish tacos I've ever had with the sweet a sassy sauce. Oh my! My went crazy! read more

Tijuana Flats - Fish tacos, rice, & refried beans! - Mexican Near Me - Jacksonville, Florida

I used to love this place and would go almost weekly. But recently it's become a safety concern. Multiple locations serving cold/room temp food. Temps need to be checked closely. My cheese and meat shouldn't be so close in temp. You are going to make someone seriously sick. read more

I have been to Tijuana Flats many times but came today with 2 uncles and a great Aunt. Our server extradanoire, Daniel, did a great job serving us and checking on us. The place would automatically get a 3 but the unusual and personal attention today warranted 4 stars. read more

I love this place! I come here ever taco tuezdaze and swear by it. Everything is fresh and made to order. I hate flour and can't eat hard shells, they accommodate me with soft corn tortillas warmed up. Thank you Tijuana Flats for making me feel like I'm home in SoCal and making my authentic mexicali tacos. read more

Tijuana Flats - Mexican Near Me - Jacksonville, Florida

Ordered online for pick-up and everything was perfect. The staff was super friendly and they have made transitioning to the current additional regulations and procedures look easy. There was an area outside to wait for pick-up orders and one of the staff was nice enough to bring my drink out to me while I was waiting on my food. I had four different orders with different add-ons or subtractions for each of them and every item was exactly the way I ordered. We will definitely be making this a regular place to pick up lunch for the office. read more

Got the special tonight for $5.99, burrito, chips and drink but it ended up costing $10.00 and change..... You have to pay for extra crap like queso, cheese and extra... Everything is always extra. read more

Tijuana Flats - Mexican Near Me - Jacksonville, Florida

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I have been to a lot of different Tijuana Flats over the years and this one stands out far above the rest! They were very friendly, accommodating and made sure we were happy and satisfied with our order! Not just one employee, it was truly all employees that I interacted with from start to finish. In addition to outstanding service, the location made for a very nice evening out! read more

I have had several positive experiences both dining in and ordering carryout at this location. The food is great, both selection and quality, and the service is usually pretty quick. Today was an exception. I called in an order around 1pm and dropped in to pick it up fifteen minutes after the call, as I was asked to. There were 6-8 people in line for pickups. I watched as the employees checked us out, one by one, walking back to the kitchen each time while we all waited in the busiest section of the restaurant, with servers and customers trying to navigate through the growing queue of people. It took 12 minutes to get to the front of the line, at which point I found that my order was wrong. Frustrated at the wait time and the poorly organized chaos, I didn't say anything but went to grab the drink I'd paid for. As I reached the counter, the employee filling the drink orders disappeared from the station and didn't return. I'd already waited long enough, so I simply left at that point. I love tacos. More than most things. But I'll have a hard time patronizing such a poorly-organized establishment again any time soon. I am perplexed how such a large floor staff managed to get so little done. It doesn't seem to be the fault of any of the employees, however. The system just doesn't work at all. I would suggest management consider assigning employees specific duties to avoid all the running around. Please fix it. read more

The Tex-Mex food at Tijuana Flats was really good. I ordered the chimichangas wet with beef. Now wet for them means they pour cheese sauce all over it. That's just the way I like it. They give you a good amount of nacho chips to go with it and they have a great selection of hot sauce. And if you like happy endings they have a choice of two desserts to go with your meal. The Two desserts are churros and cookie dough flautas. This location has a very big problem which is the seating. There is no space and you feel like you're in everybody else's space. The line to order runs right through the middle of the table so everybody standing right beside you if you're sitting in those seats. Their employees although her a very happy and we're constantly around to our table looking to fill our drinks or get anything we need. They just had trouble squeezing through between the tables. read more

Great food, fantastic service, covered, open outdoor space with wifi perfect for my evening of work. I also appreciate the heaters that keep it comfortable outside in the winter months. read more

We enjoy late dinners and lunches here occasionally and it is always a pleasure. We often order online and go and pick it up, online ordering is a breeze. I usually always go with a Steak Quesadilla or Dos Tacos. (Sometimes both) they have yet to disappoint. When we dine in we usually go later in the evening so it isn't as crowded but our food always comes out fast and after a year of doing business with them they have never gotten our order wrong or mixed up. read more

This is one of the better T Flats I've been to. Very clean and an amazing staff. The location is a bit smaller than I'm used to, but it's in a great location. read more

Great atmosphere, lovely staff. And the tacos are good. Highly recommend it. The store was very clean as well read more

Very disappointing lunch. Looking to satisfy my taco craving and was left hanging. Cold, just came out of the fridge, cold flour tortilla. Dry chicken. Luke warm queso and greasy chips... for the GM and what it looked like the AD, very below Tijuana Flats standard food. Great service, awful food. read more

The food was really good and came out faster than I thought it would! The service was also very nice they served me and my friends with a smile and manners. read more

Haven't been so disappointed and frustrated at a restaurant in years. Tried to Order pick up. The young lady that answered told me it would be 10 minutes and I repeated it back. I arrive 15 minutes after I put the order in. Still was standing waiting for my order 35 minutes later. So I asked for a refund since I was on my lunch break. The manager 10 minutes later hands me my receipt telling me they received a large order. My response was then why would she tell me 10 minutes. Her response was we didn't have the order yet. That makes absolutely no sense to me because why would you put a large order before mine if they ordered after me. Won't be going back to this location again. Whole lunch break wasted and still no food! Waste of my time! read more

I'm generally a fan of this Tijuana Flats location. The location is very poppin', however if you're driving there, it can be a mess to find parking. They have plenty of servers and the ambience is chill, like other Tijuana Flats. If you're not familiar with Tijuana Flats, it's a local "Mexican" sit-down fast food restaurant. You pick up a menu, order your food and pay for it, then seat yourselves. There are limited air-conditioned seats, but the outdoor seating is pretty spacious. I like how they offer a variety of sauces at your disposal. read more

Always consistent, always great. The manager Owen was especially kind this evening. Big props to the staff at the 5 points location.

Let me first say that I do usually enjoy Tijuana Flats. However, there is a girl that works the register that has waited on us the last 2 times we have visited this location and she is a real rude nasty person. She has long red (not natural color) wavy hair that is pulled back in a ponytail with a couple of piercings in her lip and her right arm in a sling. I spoke to the manager about the hard time she gave us on our last visit and he assured me it had been taken care of, however, when we visited today she gave us the same hassle and when I said I thought we had resolved this previuosly, she said, "I hear that all the time." I certainly could have used other more accurate words to describe her, but she is anything but an asset to this location and we will say away until she moves on! read more

Delicious and fresh tacos as always and great new selections on the hot sauce bar. We frequent this location often. What really stuck out tonight was Owen, the manager, going above and beyond correcting a small error in our (second) order. He was polite, friendly, and made sure we left happy. Thanks Owen! We'll see you soon! read more

First time chips and hot sauce trial? Great, sign me up. This is a great little spot that reminds me of a combination of firehouse (for their sauce selection) and freebirds for their burritos! All around, tasty spot to try out and sitting outside is nice when the weather is nice! read more

The word that comes to mind is "meh". It's okay in a pinch. I'd take Moe's or Chipotle over it any day of the week. But there aren't a lot of great Mexican joints nearby. Mossfire is overpriced for what you get. Corner taco is getting there, but still trying to figure out the transition from food truck to store front. I'd love a Taco Lu instead. Tijuana is known for the hot sauces because everything else is so bland. read more