Wow! This is the worst experience I have ever had in getting my nails done. I am honestly shocked they have 4.5 star reviews. I think these are fake.
Let me just say that I am surprised I actually paid money for these but I wanted to get out of there so badly, I was nearly crawling out of my skin. From the beginning, it was a bad experience and I should have just left when it started. I was hoping the technician named Tina would be able to turn things around but it just got worse and worse.
Without getting into a whole essay-- here are some of the key points. Then make sure to check out my pictures of how my nails turned out after 2 hours of being there!
Let me first start off by saying that the whole time she was making all these mistakes she kept blaming me and everyone else. Also, she was trying to make it seem like the was doing nice things for me when really it was just to cover up her horrible job. Details below...
-from the beginning, she glued the tip of my pointer finger on crooked and it was pointing all the way to the left. I pointed it out right away so she could fix it before the super glue dried but said kept denying it was crooked and that it was my nail that was crooked (ummmm I've never once in 31 years have had a crooked nail. Just admit you glued it on crooked and fix it, instead of blaming my nail)
-the acrylic she put on was so thin that it literally just looked like the tips were on. When I asked her about it she kept telling me it was fine. Except it wasn't, because when I went to wash my hands (before painting the nails) my finger tip bent and the nail broke! WTF?! I came out and showed her and she asked me what "I did" LMAO! Then she said that I must like it " very, very thick" and she kept repeating it over and over again. I politely told her "no, I just like it normal. This is so thin the tips are bending!" She kept repeating herself. Again, denying that she did it ridiculously thin! Check out my pics and you and see how thin my nails are STILL!
-when she went to add more article to my nails, she called the customer that was supposed to come in after me and made up an extravagant lie to postpone his appointment and that really turned me off. Just be honest and say you are running behind! Don't make up a huge lie and keep repeating it to one of your repeat customers. No bueno!
-the phones literally rang over and over again and she wouldn't pick it up. She kept saying it "wasn't her job". If you try calling and don't get through-- don't be surprised
-all of their nail polish is really old and gewy. You can tell they just keep putting acetone in them to dilute it but it makes the paint come out very thin and blotchy on the nails. Also their tools are old and worn down. Everything needs to be replaced. It was very odd they are working with such worn down tools. Also, is that sanitary? Shouldn't a nail file be replaced after a while?
-the acrylic and paint she put on went all on the sides of my nails and instead of fixing it the correct way, she took the cuticle cutter and was trimming it off-- along with my skin! She kept trying to cover up that she is lazily trying to fix what she did by saying that she's cleaning up my cuticles for me but really it was to cover up her sloppy job. Honestly, all the lying and BSing was so irritating that I paid just to get out of there! That was by far the worst experience I've ever had. Really disappointing.
PS I met with my friends afterwards and they were literally appalled when they say what my nails looked like LOL Smh! DON'T GO! read more