I had to unexpectedly replace my two front tires after my tire pressure dropped on a Sunday, and I'm so glad I came to Tire Barn. Amanda was fantastic! She took the time to explain everything clearly, answered all of my questions, and made the whole process easy and stress-free. Great customer service and a positive experience from start to finish. Thank you, Amanda! read more

Oil change and tire rotation! Getting there is a challenge with the construction. It has to be hurting those businesses. They have always been courteous and the place has been kept clean. They get work done efficiently and priced competitively. I likely will get my next set of tires done here. read more

Tire Barn Warehouse - Waiting area - Tires Near Me - Fishers, Indiana

These guys are Great! Always have the special tire I need ( not true at most places). They get me in and out quickly and the people at the counter are friendly (also not always the case at Tire shops). Highly recommend them! read more

I used to come to this place very often over the past 20 years. Many staff and management changes since then. Always good service and friendly staff. Recently (past 5 years) there has been a major change. Slow work, many people on staff but only one working on car(s). A few time I showed up without an appointment and was told there would be a wait (normal) but after making appointments, I waited much longer then showing up without one. Appointment times not honored like this morning. One car on the rack, 3 people on staff (that I could see) only on person working (changing oil for the past 30 minutes.). Save your time and do not make an appointment. Wait time with one might be longer read more

Tire Barn Warehouse - A car before me, up on the lift for 30 minutes. Oil change - Tires Near Me - Fishers, Indiana

I had a fine experience at Tire Barn Warehouse. My tire change was quick and my new tires are working great. The staff was not overly friendly, but if my tires are put on well and are a decent price, that's the most important thing. I did get a deal right after the new year for buy 3, get one tire free. If you need new tires, definitely go when they are having a deal as they do offer great discounts throughout the year! read more

I needed three new tires. Anthony was very professional and took good care of me. ___________________________________

I always make an appointment and I always get in and out. My review today is actually what I experienced while watching the manager handle another customer and their situation. He was like a medical professional delivering bad news to a family-- He came out, sat with them, explained the situation, offered to walk the back to look at their car, gave them several options (including one he was going to pay for himself) and his advice. He gave them bad news and yet they still walked out of there smiling. I had 4 tires put on about a month ago and my tire light came on...he looked at it, decided it wasn't fixable but gave me a great deal on my new tire and waived other fees. THANK YOU. read more

I bought a Groupon for an oil change. It was good deal. I made an appointment for like 2pm. I get there right before my allotted time. I get to manager and he checks me in and then says ok it won't be for another 2 hours before we get to your car. I'm like WTF? My appt was to not 4? Anyways I couldn't wait that long that day. Fast forward to now. I was due for another oil change and realize my Groupon had just expired. Called the business and explain what happened my first time around and they refused to honor the Groupon!! Like what? Waste of time and money. This place is garbage. Treat their customers poorly with no remorse. Stay away read more

I had 4 tires, alignment, oil change, air filter and cabin air filter installed this weekend. Fair price, Quick service, and the tires are great! Thanks to the team for the speed and professionalism. read more

The worst experience of my life at a tire store. Dropped off a bent wheel and it took four hours shy of one week to get it back. Broken promises, non-return phone calls, you can't call corporate and complain, they charged me double the cost of what it should have been ($195 overcharge), and then they did not finish the facing of the wheel. Avoid tire barn. If you have a bent wheel go directly to someone that specializes only in repair of bent wheels. Also it lists on my bill that they gave me a $170 discount. What a joke. Color me stupid. read more

Everywhere else was closed or didn't have anything close enough to my tire size. We were assisted by a very pleasant manager, I believe his name was Austin. This was my first tire replacement, and his patience in explaining the pricing and services available, as well as his overall friendly energy really helped me relax. My needs were heavily considered when we were choosing a tire. They were not busy and the replacement was very quick. The tire has held up nicely so far. Will be back! read more

Call Costco first got the runaround called the boys at tire barn. They said they would match Costco's price and you had that iron in stock. Sold me a new tire Matched price, same day service great helpful attitude and ability, read more

After having received the confirmation of the appointment, when I arrived at the place they said that they did not have an appointment with my name, in addition, the tire that they offered on the website, according to the man of the store, he said that it does not exist, that is, they publish things that do not exist and the appointment system does not work. I would never buy there read more

Honest and friendly. Convenient hours including on Sundays which is often the only day we have time to shop and get things taken care of. Grateful for this business in our community. read more

I experienced a flat tire while traveling to MI on a Sunday late afternoon. I was distraught thinking I couldn't get the spare put on in time to make it to the store before they closed. When I called, the woman who answered the phone assured me that she would keep someone there until I arrived. I made it just before closing time and four technicians had all four new tires installed and I was on my way within 30-40 minutes. They were exceptionally kind and accommodating. I feel blessed to have experience this mishap near their store. read more

Bought Pirelli tires with a 65k warranty from these crooks. also paid for a hazard warranty. Ran over something. When I took it in for replacement I learned that after 43k miles my tires are down to metal (not visible). Manager today said warranty is only 50% of what's in writing because, according to him, Porsche tires can't be rotated. so the warranty is only half as long. He said that's not in writing but someone should have told us so. read more

DO NOT TAKE YOUR CAR HERE!! Took my car for new brakes and tires. Spent 5 hours at the shop for them to say they ordered the wrong part, come back tomorrow. Went back the next day and spent another 2 hours. Drive off and hear a loud noise coming from drivers side. They failed to tighten the brakes to the point where the brake was falling off and blew a hole through the "boot". Had to get another shop to repair the damage they caused. Luckily was able to make it safe to my destination or it could have been very bad had the brake fallen off. Terrible service and communication. would not trust them to even put tires on correctly, very bad experience. read more

made an APPOINTMENT for 2pm multiple days ago for an oil change and tire rotation. i took my car in at 2 and was told it would take an hour- an hour 1/2. Flash forward to today i drop it off at 2 and head out, 2 hours pass so i call to see how far along it is and i get told that they haven't even started it. what was the point of having an appointment if you weren't going to even start it when i brought it ?!?! im so incredibly frustrated because this isn't even something big being done and i don't think they would have started on it if i hadn't called. read more

This review details my experience with poor customer service and possibly discrimination at this location. I arrived for my tire installation appointment at noon and was "greeted" by Tyson. I checked in with him and handed my keys over. Immediately I realized that I had left my card to pay for the service so I asked him if it would throw things off with other appointments if I drove 5 minutes home to grab it and come right back, to which he responded with irritation in his voice "I mean, thats up to you. It's going to take 2 hours anyway" and handed me the keys back. I know that changing two tires is not a two hour job, but I was trying to be agreeable and just go with the flow. So I told him that I would instead just leave the vehicle and uber home. He looked so disinterested in what I was saying. I interrupted his blank stare by asking "What time should I return?" Instead of giving a pleasant customer service response like, "we're running a bit behind on appointments today, it may take 2 hours but we can give you a call when it's time to return..." Tyson instead said "That's up to you." I asked if he could give me an actual return time (since we both know it takes 30 minutes on the higher end to change two tires) but he would not offer a real time or even an honest explanation of the hold up. He responded less than pleasantly with "Um... Like two hours. Thats how long it takes to change a tire." At this point, I couldn't tell if Tyson was being cold and rude because I am a black woman or just simply a woman. I couldn't tell if maybe I had done something to offend him in some other way either. I knew that the treatment was not something Monro INC. had any knowledge of, nor would they be happy to hear about. Even so, my mission was to get the repurchased tires installed before leaving that day, despite the poor service I was receiving. So I reached out to hand Tyson the keys back so that I could Uber home and just guess when to come back. Tyson (who was wearing gloves and had two free hands still), looked at me and then he looked at the counter twice. I'm waiting for him to take the keys back when he says "Put them there," looking at the counter. At this point, I felt so icky about giving my business to Tire Barn. I felt like I wasn't a respected customer. I told Tyson that I thought it would be best for me to reschedule my appointment, and then I asked if I could speak with the manager (who I suspect to be Greg). TYSON LIED AND SAID HE WAS THE MANAGER. To this I simply requested that they find my tires and bring them to me so that I could take them somewhere else to have them put on. Tyson seemed delighted by this and even more dismissive. During the time it took for Tyson to locate the tires, he said several other things to me that were just not appropriate to share with a customer, especially not in his tone. I asked him if he could take a moment to explain why it was going to take 2 hours to change two tires since we both know it doesn't take that long and he told me "Because of COVID, half of my men are gone and I'm sick of being yelled at." Now this made sense but it doesn't excuse his actions or his manners with me! I work in two industries that have essential workers and I too deal with the stresses of being understaffed. But it is NEVER okay to take it out on the customers. Kindness during these times goes A LONG WAY. I told Tyson "All of that is completely understandable though. Saying that kindly would have gone so much better. And I haven't yelled at you at all so all of this has been unnecessary." He gave me a response that basically meant "well, it is what it is." No apology for making me the scapegoat to his other frustrations. No apology for treating me like I wasn't welcome. No apology for my confusion that all of this might have ensued because I am a person of color - which I'm still not certain wasn't the case. He rolled my tires out to the curb and I watched them flop down. With very few words exchanged, I walked out to grab my car, pulled up to the tires. Tyson put one in and I put the other in and I drove away vowing to never return to this or any other tire barn. read more

I arrived at 2:17pm on a Thursday due to suspected nail in my tire. The gentleman said they would get me in as quickly as possible. At 2:54pm another lady walked in and said she had a tire issue as well. The gentleman requested she pull up to the bay behind the other car. I noticed my car was still in the parking lot. I asked how much longer would it take. He said an hour. I explained to him I was unable to wait, but was concerned why the car after me was able to get assistance before me. He says oh it's just her tires. I thanked him and I left. Tire barn, seems to favor one tire issue over another tire issue. I will not go to this location again. read more

My drivers side rear tire was losing air consistently. Came to Tire Barn and figured I would have to wait for a while to get diagnosed so brought a coffee and a book. To my surprise, my van was in the bay less than 10 minutes after getting there and diagnosed in less than 15 minutes. Needed two rear tires as the tread was showing (my fault for not rotating) but they gave me a quote including military discount. I agreed and the tires were changed and all other required things done in about 30 minutes. Spent less than an hour there and walked away a happy customer. Thank you for having great people who provide great customer service and for giving me the majority of my Saturday back to do what I need to when I expected to sit there for a while. read more

Tire Barn Warehouse - Not my first time here but always impressed by how clean their lobby is. - Tires Near Me - Fishers, Indiana

I drive for Uber and Lyft, so I put a lot of miles on my tires. Several times, I've run over something that got stuck in a tire, and these guys always repair it quickly and at no cost. (Be sure to get the protection plan when you buy the tires, it pays!) Very good, fast service. read more

I have been a very long tirebarn customer. I went in and had tires put on and had my car aligned. They came back showing a good alignment sheet with a little adjustment out. I was happy. I go next to an auto service business to have my brakes service. They said my brakes are fine but my left control arms was so bad that there is no way they could of aligned my wheels. I just got scammed for $130 dollars from tirebarn. The auto service fixed my control arms and realigned the wheels. Realigned cost $89 bucks. read more

Glad I waited to post this review. I bought two new tires a few weeks ago. I had to return the car same day due to balance being off. I then drove to work next day and tires were still out of balance. Went to the tire barn on west side and they rebalanced and fixed the balance on the two new tires. However I still had something wrong with the two older tires they moved to the rear. After talking to a few different people there, I made another appointment (3rd) for today. When I picked up the car they told me they just went ahead and replaced the two back tires (paid for warranty when I bought them over a year ago). I'm glad that Tyler and Greg stood behind their product and warranty and got my problem resolved. I have been going to tire barn for 20 years. Thank you for making thing right! read more

These guys are hard working and very kind. Although I had a surprise flat (like what flat tire isn't a surprise hahaha) they got me in quickly and took care of it in under an hour, even though they were short staffed. It was very much appreciated. read more

Needed new tires in a pinch, they were one of three places in the area that was open on a Sunday and the only ones that could get me in that day. They got me in in the morning and had my new tires on an hour after I brought it in. Greg was extremely helpful and polite, even gave me tips on how to get better traction with my rear wheel drive in the snow. I would definately come back anytime read more

My wife took the car in to get the tires balanced and rotated on 9/1. The employee that helped her was very rude. She was told that it would be hr and a half to 2hrs. She said she would wait which futhered this man's rudeness. After being told that the car was taken to garage immediately and returned to her in about 15mins. The next day noise was coming from the front end of the car when driving. Tried to make an appointment online to have them look at it, only to have it canceled and rescheduled for a week later this happened 3 times. Meanwhile my car is shaking and banging as I drove down the road. I took it to Belle tire and none of the tires got balanced. I'm worried this could have caused damage to my car. read more

Took my buddy MR2 in to be aligned today. Well the car is 241/2 years old so corrosion had set in on jamm nuts making it near impossible to do the front end adjustments. BUT. The mechanic who worked on my car added some thought and got things loosensed up and saved me a chunk of money. And got things pointed in the right direction Big ole thanks to him and tire barn for being out of the box to help me out Neal Indy read more

Tire Barn Warehouse - Tires Near Me - Fishers, Indiana

I'm grateful this location is courtious and helps out when you have a simple leak. They always take care of me. I have also been in for alignments and am always happy. read more

This location used to be extremely efficient. However, while the quality of their tires is as good as any other, the last few times I have used them, they have been very slow. The last two times, they failed to call me when my car was ready. The most recent time, I was told my car would be ready within 24 hours. Upon calling the next day (after returning my rental car) I was told it would be more like 48 hours. It actually ended up being closer to 72 hours before I had my car back. All to fix a pothole damaged tire. I realize that is on the vendor that repairs the rim, but three days to fix a tire is a little ridiculous. Especially when you promise one day. Like I said, they used to be a very efficient and responsive team. Something has definitely changed over the past year though. Much slower now and less responsive/helpful. I'll continue to go to Tire Barn, just not this location. read more

Beware! Please keep all your records! One year after purchasing tires I was told my car needed new tires. I questioned the warranty and I was told I never brought the car in for rotation. Which was completely false but they had no record of the rotation. I purchased new tires despite this discrepancy only to be told 18 months later I needed new tires again! They offered me a "discount" which was the online price. Do not trust this business with your vehicle! read more

DO NOT TRUST THESE LIARS. I recently had a flat tire and brought it here for repair. The reps working that day ended up looking at the wrong tire and when they were finished they told me, "The sealant on the inside was corroded, we've replaced it for you free of charge". THERE IS NO SUCH THING LOL. These guys looked at the wrong tire, found no leak, and proceeded to make up a story so they could say, "yeah free of charge, just come buy tires from us next time you need some!" Absolutely pathetic. Had they just been honest with me, proper communication would have lead to me being able to tell them that they looked at the wrong tire and they could have fixed the actual problem. Instead I had to take my vehicle to my dealer, which everything ended up being covered under warranty anyway :) Long story short, don't trust these people and take your business elsewhere!! read more

I ran over a metal piece and went to the Tire Barn where I purchased 4 tires. They closed so I went to the Fishers location. The manager was very rude. I had paid for the roadside hazard and had the tires 3 years and 2 months. He told me that they only honored up to 3 years. But the previous location said it was lifetime of the tires. There is no policy that states 3 years anywhere. He charged me $200 for a new tire. From there he then couldn't remove the spare because 2 of the lug nuts were too tight. This is a tire place. This is what they do. So I had to bring my car to the Car X in Castleton where they are awesome and changed with no issues and even didn't charge me for all my trouble. Go to Car X and stay away from Tire Barn in Fishers. This was the worst customer service experience I have ever had. I would give them zero stars if I could. read more

Update 8/7/14 I am lowering my rating from 5 stars to 3 stars. 3 stars is "A-OK" so I am not saying this is a bad place to go. The reason they are getting a lower rating from me is simple: pricing. I just stopped into check on prices for two tires. I brought in a price quote from TireBuyer.com for two tires, after delivery, of $323.55. TireBarn is one of their approved installers and they list the install of two tires as $39.99. I went to the store to see if I could get them to match the price and set up an appointment and be done with it all at once. He said their final price would be just over $400! ???? He told me their prices have changed and TireBuyer.com has the wrong install price. He said they have tried to get TireBuyer (and TireRack) to change their listed install prices but they haven't. That's fine. I get that. But $80 to install two tires???!!! That's outrageous pricing and likely why every bay they had was empty. That is just not a competitive/sustainable business strategy. I can get four tires mounted and road-force balanced (better than the usual spin-balance) for $100 at most tire shops. Good luck Tire Barn! ---Original Review--- This is where I go to get my car aligned. What I like about this location is that I have an aftermarket suspension. I was told that Jarod is their alignment guru so I spoke to him about my needs. I wanted a specific camber measurement and I wanted to be in the car when they aligned it. He worked with me on all my needs and we talked about toe and caster as well. He provided me the alignment before and after spec sheet. Go here if you want a shop who appreciates owners who care about their cars. read more

I go to Tire Barn because a Chinese friend of mine who cannot speak English has blown two (almost) new tires and damaged a wheel she he hit a curb. I took this car to Tire Barn a few months go to get new tires. In fact, I have taken 3 cars from different Chinese friends who can't speak English and appreciate me taking care of this task for them. Alignment was also included. I also have 4 cars (two daughters) and have purchased tires for all of these cars in the past year. That's a total of 7 - about $3,000. Each experience with the exception of the one I am about to explain have all been good. I initially stopped in (with one of the blown tires on which the wheel was not damaged) on the Wednesday before Thanksgiving. We decided on a wheel and it was ordered and Ryan attempted to get it delivered Friday but no luck. It would not arrive until Monday. He said he would call me when it came in. He mounted a new tire to the rim and I took it back to the car, mounted it and put on the spare. Monday, I waited for the call and when I had not heard by 3:00 pm called Ryan. No apology or explanation for not calling. He told me his corporate office had failed to order the wheel and it would not be in now until Tuesday and he would call me when it came in. Tuesday comes and no call. I call Ryan late morning and he says the wheel is in. Again no apology or concern that he has not called me. When I asked him why he hadn't called, he said he didn't know the wheel had come in - he was busy. Said he would call when it was done. I call again in the late afternoon and get Tony. Tony says the wheel has not come in. I correct him and tell him I had talked to Ryan that morning and he said it was. Tony puts me on hold and clones back and says the wrong wheel was ordered and it would now be Wednesday before it arrives. I get angry and explain all that's gone on and he does apologize and says they will definitely have it done Wednesday and will definitely call. Wednesday and no call by 6:00pm! I call. Tony answers and says the wheel came in at 4:00pm. He will have them rush and get the wheel mounted and on the car. I remind him the car needs to be aligned and he says they will certain try to get it done before they close at 7:00. I tell him to keep it and get it done first thing in the morning. Thursday morning, Tony calls me first thing and has checked the alignment and it needs aligning. I authorize it and he says he will call me back when it's done. About 30-45 minutes Tony calls me and says it's complete. Tony is the only one in an entire week that followed through and showed even an ounce of customer service. Thank you Tony. I hope this shared with you. It appears since the Allisonville Road store was closed that this location (on Mundy Drive in Fishers) is swamped. They have so much business it just does not appear they even have to be concerned with service or respect to a customer to make a simple phone call when promised. I can accept mistakes, delays and other things as I have been in business all my life and know this. But I also know common courtesy is what keeps customers and promotes good will. I'm very disappointed and unhappy. I have choices and do not have to continue to subject myself to a lack of service like this. You know what they say about an unhappy customer. read more

We needed a new tire. I was shown several options & chose from them. I rated 4 b/c the staff was very friendly.

Posting this from their waiting room... You might be suckered in by their lower prices but believe me when I say this, if you value your time do not come here. I made an appointment online and the guy tells me I'm next in when I get here and it'll be 60-90 min. It's been 3:30 and after asking 3 people one finally tells me they don't have the tires I ordered when I made the online appointment. They couldn't tell me that when I got here? Why was I allowed to make the reservation for them when I booked online? I feel like I was completely bait-and-switched but since I need them today I was able to talk them into a slightly better tire than I ordered for the same price, though it cost me a rebate on the others. But there is no excuse to make anyone wait 3+ hours and have to ask 3 people just to find out they don't have what I wanted. Do what I should've done and take your business elsewhere. read more

Jim Stapleton said wait was 2 hrs., walked across street and returned 1 hr later. He said they called my name so now I am back to the end of the line and will be 2 more hours, never again, they/he stinks! He took great pride in telling me I had to go to the back of the line, I would leave if they were not the only place open on Sunday that's local. read more

Tire Barn Warehouse - Tire Barn Fishers - Tires Near Me - Fishers, Indiana

I will start off by saying you need to read my entire review to get the full picture. Tire Barn's website is terrible when it comes to scheduling, and then even when trying to find a way to post a review. Let me start........ Scheduled an appointment online yesterday. Showed up--and no good record of what I scheduled could be found. Still have the confirmation on my laptop and phone......... Explained what was requested, and left the Nana mobile. (wife's car--we are grandparents) Went to pickup the vehicle (Mercedes E320) and then stopped at a local restaurant for lunch. Wow......wrong size tires installed........... Now it does get good.......... Called Kevin back who was the one who waited on us and then actually cashed us out. Explained the situation to him. This is where I thought it was going to go bad..........Kevin came over to the restaurant we were at and picked up the vehicle, installed the correct tires (with an upgrade because the Tire Barn website can not show correct inventory) and then brought the vehicle back to us. Outstanding service !!!!!!!! I have worked in the automotive business for way too many years. Kevin did a GREAT job of making a potentially bad situation good. Customer service seems to be a lost art anymore..... My kudos go out to him for how he handled everything!!!!!!!!! OK, but now Tire Barn/Monroe Muffler-------------let's fix your sites so a person can actually communicate with you.......... Good or bad is always the feedback you should want to hear........ read more

Tire Barn did a great job. Went in got my tires changed within an hour. There were some issues with my bolts that the lug nuts screw onto and Caleb made sure I was taken care of. He personally went to a dealer to get the specific part my car needed and had me on my way. read more