Went to get service from this place, service center was rude disrespectful and the value of the work was horrible. Got overcharged and didn't even know it. I wouldn't recommend anyone to come here. Take your business somewhere else. Service requested was delayed and had me wait around for an oil change almost 3-4 hours. read more

We had an appointment and took us in right away. I was amazed how fast our car was taken care of. Gus the check in person was great, very professional and helped me so much. Everything was great no complaints, this is our second time here. ( we have brought our second car as well) we would definitely return, hopefully not soon lol. read more

Tire Choice Auto Service Centers - Outside - Auto Repair Near Me - Buena Park, California

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Stopped by this place today around 11:20am because one of my tires had a nail in it and I seen a sign outside that says BAYS ARE OPEN! No Appt Needed! I was thinking perfect. I walked in the store and before I got to the front counter the guy asked what I needed and I asked if they fix tires, mine has a nail in it. He said yes but too many appointments today will not have time. Said maybe tomorrow or Monday (Bays were open). Then driving down Orangethorpe I seen American Tire Depot and was in and out of there in 20 minutes. They also had a few cars they were working on. read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Buena Park, California

I brought my Ford Mustang in for an oil change and the whole process went smoothly, I was in and out of there in 30 minutes. I was greeted by the manager Andrew and he was very helpful from the beginning. He suggested that I get the full synthetic oil because my vehicle has a turbo charged engine but I opted to just go with the synthetic blend oil change for this visit. Luckily, I found a Groupon for this place and was able to get an oil change for $28.79 but my car carries 6 qt. of oil, so I paid an additional $12 with all the fees. In the end, I paid $41 for an oil change, not bad compared to all other places that are charging $50+. The oil change service also includes a complimentary tire rotation and brake inspection. I had a great experience and will consider this place again. read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Buena Park, California

What the chance that i pull up to Knotts Berry Farm Soak City and ready for some fun and as soon as i park my tire light comes on. Of course there is a big fat nail in my tire. I look across the parking lot and i see this tire shop. I mean it couldnt have been more convenient so it must have been meant to be. I drop the car off and walk back to some wet and wild fun. When my day was over i walked back over and i was on my way. I have zero complaints because i didnt have to sit here all day and wait but i think they finished pretty fast. read more

Amazing customer service wanted to take the time to share my experience. We own a plumbing company and while driving we noticed one of our tires was low immediately pulled over and noticed the tire was leaking air. From our conversation over the phone they provided great customer service I explained the situation and they provided us with same day service amazing! When we got onsite I was impressed with the caring they took to accommodate us. We our very appreciative due to there quick service and fantastic customer service we kept our schedule to service our customers in time. Thank you for saving our day! read more

Tire Choice Auto Service Centers - Great service. Thank you for saving the day!! - Auto Repair Near Me - Buena Park, California

I had such a great experience getting my flat tire fixed here! Max was absolutely amazing. We had a really good conversation about all kinds of things while I waited--it honestly made the time fly. The service was super quick and efficient, and his technician did an excellent job. The whole team was friendly and professional. I 100% recommend this place if you want honest, quality work with great people. Thanks so much, Max--it was great talking with you. Take care, buddy! read more

I will not be going back to this shop Called a day ahead for appointment Was told to be there at 7:30am was there at 7:29am .Manager Andrew Gallarzo told me in the most rude, unprofessional way they were not open yet Although the front door was open. The also left the drivers dirty with grease. read more

Tire Choice of Buena Park and Andrew and Team were terrific. Affordable, prompt and professional service given here recently. I purchased 2 new Nexen tires & alignment due to a great promotion advertised. Spoke with Andrew & he really went out of his way to gain business and price match a deal closer to my home. He was polite, helpful & informative during the whole time. I would highly recommend this business for tires & vehicle service. I will be visiting again for future service. Thanks again Andrew & Tire Choice. read more

I brought my car for coolant low, suggested need to get my oil change needs to be done, but when I check my car 3 months or 1300 miles before next maintenance, but tech suggested I should get my oil change done so I said okay, pick up my car in the afternoon after work, for home went out of town for back from my vacation there so much oil on my drive way that I didn't have done before my oil change so I brought my car back they find out it was oil filter defected so they replace he said no charge oil got home, I don't drive my car the next day the fallowing day drive my car it's making noise when I accelerate hum another problem, so call the place again told me to bring my car back..... My car was running perfectly before I brought my car to them I just requested a coolant check all he need to do is to fill my coolant coz I don't have any leak what's so ever now my car in bad condition after they did oil Change and coolant filled.... read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Buena Park, California

I went to go change my Mazda CX five oil I gave the car to them .they didn't change my oil filter , they didn't check my tire pressure.these people are really rude. Don't care about the customers. high attitude.. I highly recommend take your business elsewhere. I hate this place. i'll never go back again very rude people. horrible customer service. read more

First, everything here is the honest truth! I don't make up lies that harm a business and cost it money! I called brand-new employee Karl because I needed tires for a motorhome. He said we don't install tires on motorhomes. I said fine, because all I really needed was a loose tire. I paid Karl in cash for a cheap Chinese tire that would arrive the following day. Days later, I came to pick the tire up. Karl was not there. An older man went back and brought it into the office. I informed him that I was NOT going to leave any worn-out tires and that I had been charged a disposal fee before, and could I get that back. NOTHING I CAN DO ABOUT IT! was his reply. I asked about voiding the sale and starting over with a new sale, minus the fee. Again, NO! So, you expect me to just take the loss? That's what I asked him. At that point, he offered me a handwritten IOU on a piece of paper. Now, no business will accept a handwritten IOU as partial payment for anything. That's crazy to even say such a ridiculous thing! My god! Next, I asked if there was a corporate office that I could call. The old man says he cannot give that number out. Once I used the words corporate office, things suddenly changed. Apparently, there is something that he can do, because he took cash from the drawer and gave it to me. That amount was wrong, because those two fees were taxed and he didn't realize that. The man had the nerve to tell me the refund was COMING OUT OF HIS OWN POCKET, so that I would feel guilty about taking it. Here's the real problem. This old man is doing what's known as "quiet quitting". He's reached retirement age, but he has no money to retire with. So, he takes a job and does as little as possible. When I paid Karl, the old man was standing there staring silently off into the distance. His behavior is refusing to engage with the customers. Doing as little as possible. Simply showing up and collecting a paycheck while waiting around to die. But, this is not a rest home! This is not a retirement home, where you can just stare off into the distance and remember the better days of your life. You are expected to sell tires and process transactions. Apparently, he tells the customers HE CAN'T, and they are supposed to accept that and go away. But, he clearly can make refunds, because that's exactly what he ended up doing. He is just RESISTANT, is all. He wants to avoid even the most basic of transactions, because he simply wants to do as little as possible. He would rather send a customer away dissatisfied rather than make a simple computer input! My god! He simply does not want to be there and it shows as clear as day. If you ask for any sort of effort, you're gonna be told NO! No business needs or wants an employee that you have to build a fire under in order to get any work out of them! Right now, businesses are struggling to find customers with money to spend. And, NO, the customer does not expect to be charged for fees or services that they do not receive. No customer just walks away and takes a loss! A smooth, friendly transaction is what is expected from a business. That is even more important than a low price. You never want the interaction to become confrontational or adversarial. Laziness is what happened here. Pure and simple. An old man coming to work to collect a paycheck because he cannot afford to retire. Doing as little as possible. Refusing to even TYPE ON A COMPUTER, for god sakes! Expecting to simply stand there staring off into the distance! Turning AWAY business, rather than inspiring customers to return. I won't go back to this store, because nothing will change. Pep Boys has the same exact tire, for the same price. It's just a further drive, is all. But, the extra miles are well worth it, to avoid another confrontation like the one I'm describing here. This is a store that's running at a loss. No customers sitting around waiting for service. No tires being changed out in the service bay. So, the LAST thing any employee needs to do is to drive business away, especially over something as simple as a computer price change! I called the corporate office and told them all of this. This business does not owe any worker a paycheck simply because they cannot afford to retire. You either show up and do a reasonable amount of work. Or else you stay home and wait for your eviction notice to arrive. Simple as that! I'm old as well. But, the day that I can't change a price in a computer and open a cash drawer and hand someone a refund is the day that I might as well just lie down and give up on this life. It took very little effort to return an unused fee! My god, some people are just flat-out lazy! You really would need to build a fire underneath them to even get them to move! In all fairness to this business, new-employee Karl was fine. The tire I received was acceptable. So, if you can avoid the lazy old man, perhaps this business may serve your needs as expected. You'll have to be the judge! read more

Dubious estimates and charges on brake pad /rotor replacement.. The new manager seemed bent in milking unknowlegeabke drivers. They charged a front brake / rotor replacement for Prius for $750. The average cost is about $250 - $350 for most shops using ceramic pads and rotors. Will never go to this place again. read more

Will not be coming back. I don't typically make appointments to get an oil change because often times it's a quick service anywhere that you go. I Made an appointment for 8am and arrived at 7:45am. After 1 hour of waiting the clerk whom was not very friendly from the start brings out a list of things that need to be fixed. These were some of the things on the list: -Clean and adjust rear break pads - Replace rear tires -Damaged/build up on battery terminals - Align and balance tires ( take in mind that they offer a free tire rotation but they'll charge you to align and balance). Oh, and since my back tires were supposedly worn out, they did not rotate them. So why was I there for over 1 hr for a simple oil change even though I had an appointment? Anyway, the bill was adding up to some ridiculous number. I declined all services. Upon getting home, I checked the rear tires and the tires still had plenty of thread...? (Attached is a pic). Also, cleaning the break pads might be something ppl do but if they're worn out wouldn't you just replace them? Took a picture of the battery terminals. Very slow service.. you be the judge. I'll take my business elsewhere. read more

Tire Choice Auto Service Centers - Battery terminals that he said were bad - Auto Repair Near Me - Buena Park, California

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Gus and team are awesome! I had a flat tire alert on my car at 9am, drove a few blocks to the shop, and I was back on the road in an hour! My tire caught a nail in an unfortunate spot, and I had to replace it. Gus was able to locate the exact tire I needed, which their service team had to pickup at the warehouse. Even with the tire pickup, all services were done within an hour of me stepping foot in the shop. I really appreciate how quick and easy this was read more

Im posting this for from my boyfriend he wanted. To send a shot out to tire choice in buena park he visited on feb 22 2025 the manager andrew and his assistait max and his tech andrew did A awesome job he walked out a very happy customer thanks to them. read more

Talked to a slow employee, feel ripped off, took all day, wack service, might just be the folk who work sunday

I (female) stopped in here yesterday afternoon (7/28) while on a day trip because my right rear tire seemed to have a small leak. The person at the desk went out and looked at my tire and said that the side wall was cracked; It definitely was not! I'm not blind. Then when I pushed back they took the tire off and dunked it. Came back and said it had a small leak but it was too close to the side wall to repair. By this point I was not feeling very comfortable with their "diagnosis" so I had them remount my tire and I left. I made it home safely by monitoring the pressure on my dash. This morning I went to my regular local tire shop and EVERYTHING this shop said was a lie! My tire was in great shape except for a very small nail in the center of the tread; NO WHERE NEAR THE SIDE WALL! Ladies beware! This guy thinks we are dumb! read more

Came in for tires and an oil change. I had seen a special online and was wanting to save a few dollars, let's be honest 4 new tires is a nice chunk of change. When I arrived Perla and Andrew greeted me with a smile and quick service. Andrew helped me find tires and said he was not sure they had what I wanted in stock as they had been. Popular due to the promotion. He had me wait while he checked to be sure. After a few minutes he came back and let me know he checked the entire shop and was able to find what I was looking for! I dropped the car with him and he called me a couple hours later to let me know my car was ready! He even took great care by wrapping my donut tire up for me in plastic as my trunk was full and the tire had a lot of grease on it. It's the little things for me! I will definitely be back. Would recommend this shop if you're looking for honest mechanics who aren't trying to gouge your wallet and work you can count on! Thanks Andrew!! read more

Great spot been coming here for year. service fees are reasonable, the people working there are personable and knowledgeable. I feel confident bringing my vehicle here and have done so for tires, shocks, engine mounts, vacuum tubing, and more. they even me know when it would be cheaper to go elsewhere for certain repairs. Solid place. 10/10 would recommend read more

Brought my car in for a repair. Forgot to take my hidden laptop out. It was well hidden. Someone at this place decided to remove it for me. Instead of doing repair, they stole my lap top. Car still making noise I took it in for. Yes, I know it's my fault for leaving it in the car no matter how well it was hidden, but still....no security cameras In Or outside of building. Whole new crew. Don't trust them. read more

Service was very professional and efficient, and people were friendly to interact and deal with. Wish pricing was a little better, but besides that, I was satisfied with the service I received. read more

I would never recommend this place to anybody! My tire was nearly flat and this place was close to my job. So I dropped my car off an hour after they opened, they told me they were a few cars ahead of me maybe an hour wait and I said that's fine because I had work anyway and I'd come back later. I frequently called just to check in to see how everything was going and they always told me something different. The first time I called they said my car was up next and it would be 15 more minutes. The second time I called they said there was still a car ahead of mine and they haven't looked at mine yet. After my five hour work shift, I went to go pick up my car and saw it was parked in the same spot I left it and still had a flat tire... When I went inside to get my keys they said they could look at it in 15 more minutes, but I heard that before over the phone so I just took my keys and drove my car with a flat tire home... The next morning I went to another place and it literally just took 15 minutes for them to patch it. The place I would recommend is Garcias Tires In Bell Gardens. 6403 E Florence Ave Bell Gardens, CA 90201 United States HIGHLY recommend them. They know what they're doing. They patient, fast, and reliable. And they're not pricey!! read more

Tire Choice Auto Service Centers - This is my call history for their location. I kept checking in to see how much longer until they simply patched my tire....a TIRE PATCH!! - Auto Repair Near Me - Buena Park, California

Mid 50s caucasian man gray-ish hair with glasses (at the register) turned me away without asking a single question about the state of my tire when I came in asking for a tire patch two hours before closing time. He said he didn't have time. I will not be wasting my time coming here when I need tires. This was on 09/17/24 a little before 4 pm. read more

I walked up to the counter. The guy "asked if it could help you. I informed the guy behind the counter I had a nail in my tire (a 20-minute fix). He just blurts out, "I can't help you. I respond, "What?" He said we're really busy. Then, just turn around. I said, "I bought this tire here." He said, "Maybe tomorrow." I told him thanks for the customer service. As someone stated in the previous review, they had no problem helping a lady buying new tires. I ended up going to Just Tires to get the nail removed and tire fix $30, not a problem for a piece of mind being on the road safe. -Thanks for the response but I could of used your customer service that day of my visit, I was taking a road trip the next day, I need to have a piece of mind that my family would be safe on the road. Instead of focusing on the higher dollar/prophit amount, focus on your business credibility. read more

I've been coming to this shop for about 30 years, with various owners and have always been pleased with the service from this store. I also visit the one on Redhill in Tustin, which is near my office. Good service keeps me coming back. Very happy with my most recent visit for new tires and alignment. Tires had to be ordered and delivered the next day, but it worked out for me with no inconvenience, and the help from both Damon and Gus were 5 star. I have no hesitation recommending this business to anyone, whether you need an oil change, fix a flat tire or any other service. They have always done me right. read more

The service at this tire shop is excellent, i got there today with a flat tire and they took care of me real fast, very kind and understanding i would recommend these guys For sure, great prices on there services. read more

I did a walk in and Assistant Manager Kevin helped me with an oil and air filter change. He was so very kind and excellent customer service. The mechanics were very nice and very fast. Thank you all for the kindness and hard work. My baby is running smooth and purring like a kitten. I will be back! read more

Don't want to give a 5* or a 1* so I gave it in the middle. I've never used your company before, but today in the mail I received your AD. Not just one AD, but 5 of them. I wanted to let you know, that someone isn't doing their job correctly. Not at your company, but I'm guessing at the post office. So whom ever you need to report this too, feel free too. I'm just giving you a heads up. read more

Tire Choice Auto Service Centers - FYI, in received 5 of your ADs in my mail box today. - Auto Repair Near Me - Buena Park, California

Kyle and Derrick were absolutely amazing with the whole process of purchasing me and my boyfriends new 2015 m performance 335i. We came all the way down from the Bay Area to work with them. Blessed! read more

This is a no BS, straight-to-service kind of place! I've been here a few times already with no issues and I will keep on returning. I never felt pressured into getting anything. Which was a nice change and definitely helped eliminate the anxiety of going to get my car serviced. read more

I had previously purchased tires there. I came in with three low tires. They were nice enough to pump more air in them. The next day, they were still registering low. They checked my tires and filled more air right away, as well as resetting the monitor on my car. Thanks for taking care of me right away! I definitely recommend coming here! read more

Went here on a Tuesday afternoon, after I went to a Hyundai dealership, called 2 other Firestone branches, and reluctantly made an appointment with a different Hyundai dealership because my break lights were out and the dash break light were constantly on; which killed my battery and I needed a jumpstart after work. One dealership was appointment only, and I got quoted $200+ for diagnosis fee, and can't tell me if that counted towards the repair. The other dealership quoted me $195 of diagnostic fee which counted towards repair and they take walk-ins except the next day because they have a company luncheon apparently, and the earliest available appointment was next Thursday. 2 Firestone, gave me a diagnosis fee in the low $100s without a guarantee of being able to fix it. Gus was able to help me right away for $117, and I got the TPM sensors that has been a longstanding problem for me, because the sensors was costs way lower than the dealerships. Will definitely come back! read more

I will always support this business! I used to dread going to get my oil change because the places I've gone to always end up with a long list of things that "my car needs" and since I don't know anything about cars I end up getting pressured into caving for more services than just the oil change. Juan is my favorite because he'd take the time to give me suggestions but never pressured me or made me feel stupid for declining additional services. Working for a sales-driven company--I can call a sales pitch from a mile away and Juan never gave off that greedy/shady vibe. My car was accommodated and serviced by Dave despite the fact that I didn't put in for an appointment he made time to get my car done today. Overall, I love that I can get quality service for a reasonable price without being hounded by vultures. Will definitely come back for more services. read more

Don't get the insurance, it's a scam. They say in the first year they will fully replace the tire. Just had to get one replaced and it was under a year and i just got some credit towards the new tire. I didn't feel like arguing it i was already there for a while and needed to get going. Not sure why i got screwed but just beware and ask questions and not get scammed when you purchase their insurance but still have to pay $115 for a new tire that should be a straight up replacement. I will be looking up to see if there is a corporate number to talk to someone because I think I got scammed. If anyone wants to try to fix this before that contact me on here. read more

Me and my friend, two high school girls when in for my tire which had a extremely tiny hole in it. The man clearly through the could take advantage of us and immediately said I need a new tire, and that there was no way to fix mine. He said it was going to cost me 160$ to 200$ for a new tire. I ended up going to GOOD YEAR the man very sweet took us immediately and charged nothing to plug my tire. Gave him a generous tip. These men here will take advantage of you my mom and my neighbors said that they will not me using there services anymore. They said it is disgusting and repulsive that these men would do that and completely over charge two teenage girls for a tiny tiny puncture in a tire. read more

Attention for management or owner I went to this place to get my tires balanced. I took them off from my truck and had them on the back of my other truck, When I go there it was deserted and there were no customers. There was a man working in one of the bay and he asked me to go to front and see Guz. I did go to front and theres nobody there. After a while I got a phone call and someone heard the noice and came out. I told him I need my tires balanced then he said hes gonna meet me at the back. I show him my tires and he said $15 each ,$60 for all4. back up my truck to one of the bays and i was looking for him but he was too busy talking to someone looked like a truck driver. While talking to him he asked me to unload the wheels. I asked him how much to balance them if they were on the truck . He said same price.Then all the sudden he said if you dont like the price you can go. Obviosly I did like the price but DID NOT LIKE HIS ATTITUDE. IM HIS CUSTOMER. why would i do half the work for himself and pay him too. If i can i would leave no stars. I went to another place down the street and got it done for same price but with super nice service btw. No wonder thisplace was deserted. He said same price. read more

The best service I have ever gotten! Super friendly and super helpful :) I really appreciate them and highly recommend checking them out for all your tire needs!! read more

Tire Choice Auto Service Centers - Tires - Auto Repair Near Me - Buena Park, California

Customer Service Can not be beat at this service center. I got a flat tire on the freeway on our way to Disneyland. AAA put my spare on but it was low on air. So when we found Goodyear in Buena Park we were excited to fill up the air and take off. When they went to put air in the tire they found it was in bad shape, so we ordered two tires; but would need to wait for them to come. Alex the Assistant Store Manager suggested he would take my family to Disneyland and I could catch up with them once the tires came. Wonderful the kids and my husband were dropped off at Disneyland! When my car was put on the hoist, I had damaged some parts of my suspension. Now it would be a few more hours. Alex came to my rescue again, he had a driver drop me off at Disneyland so I could be with my family. AMAZING RIGHT? They did a great job repairing my car and then called me to pick me up. They picked me up and gave me instructions on how to get back to Disneyland around the traffic. I couldn't be happier with the work they did and their customer service. Thank you Alex read more

the guy there sold me 2 tires for 230$ and said they only sold new tires and gave me old used tires they took advantage cause we were young he should be fired it a old guy there if u see him don't go to him I'm recomending everyone to just go to Firestone worst tire shop ever if ur in the area don't stop there they scam people read more