This is the only place I want to use for tires. I've been a loyal customer for years, but what is…read moremaking me leave a review today after all this time is how exceptional their customer service was after some hiccups with a tire replacement. After being here over the weekend, I had to come back in today for further service and Gerson immediately handled things with transparent, professional, and friendly service. He got me in and out in less than 30 minutes and followed up to make sure all my needs were handled (they were). The respect for my time, energy, and finances meant so much to me. Gerson, you've left me a very happy customer and exceeded my expectations. Thank you for your stellar service. I appreciate you and I'll see you guys next time!

This was my second visit to this location, and once again, the service was excellent. I noticed a…read morenail in my front tire before I had any major pressure issues, so I stopped by to have it checked. They were busy when I arrived, and I expected a long wait, but Alex called me over within just a few minutes. He was incredibly kind and helpful, came outside to inspect the tire with me, confirmed there was a small leak, and got the repair process started right away. David handled the repair and kept me updated. My car was taken back quickly, and the entire visit was probably around 30 minutes, certainly no more than 45. Before I knew it, the tire was repaired, my car was ready, and I was back on the road with no issues. The team was friendly, efficient, and professional from beginning to end. After two great experiences, I genuinely trust this location and would highly recommend them.

Nail in my tire and needed to fix on a Sunday. They fixed it right away, and I literally had just…read moresat down in the waiting room and they came to tell me it was ready! Fixed the tire and checked pressure on all tires. Extremely reasonable price too. Please support this amazing small business!!!

This place is a GOD send! My job is adjacent to this place. My coworkers recommended them to me…read more They are friendly and they get the job done fast. I had four of my own tires installed. They don't break your pockets. Please guys, show them love abundantly and get your tires as well as other services here

I echo everyone's comments about honesty and expert service. Before I went to Ming's, I was always…read moreapprehensive when my car had issues and needed to be checked out. At Ming's, we have found a place where it's like having a friend or family who can check things out and tell you the truth. I brought my car in for some sputtering and was not able to leave it, but Ming and his crew checked it out just to make sure I'd be ok driving it until I could. He did not charge me. It was the most refreshing nod to honesty and goodwill that I have seen in awhile.

I found Ming's on Yelp with it's already high rating. Went in expecting an oil change, new brake…read morepads (based on last place I went to trying to sell me brake pads), and was thinking I might need new tires. All in all, it was going to be a four-digit day most likely. The short version is: they knew my expectations, and still were up front and honest. Rotated my tires, said I was good there for at least 10,000 more miles. Changed the oil, and said i did not need new brake pads. I was totally prepared for my day to be ruined with an expensive maintenance visit. Instead, I have renewed faith in humanity. (ok, a bit dramatic...but still...). Thank you guys, I've found my new shop for as long as I'm in the Atlanta area. (P.S. met a guy from Peachtree City in the wait room. He drives his car up from peachtree city because he endorses this shop so much)

I regret my previous review, and apologize to anyone who used it to make a decision…read more Although they were late opening, the mechanic who did the work was pleasant enough and the work seemed okay, ultimately it did not fix the problem. I decided to give them another chance. Clearly a mistake. I made an appointment on the website for 8:00am to get my check light checked and see why it's running rough. Arrived 5 minutes early and the store was dark. Called the store number, spoke to a guy who said he would check, then left me on hold for 12 minutes, then cut me off. Called again and was speaking to a woman for a few minutes when someone showed up. Both people on the phone said that they don't open until 9:00, but the website says 8:00, took my reservation, and I even got text reminders. See the screen shot of the website. So I waited until 10 minutes after 9:00 and finally approached the counter and was told that they were waiting on their "diagnostic guy" and could not do anything until he arrived. At that point I took my keys and left. The poor service and level of indifference is unacceptable for any business. The (I guess) manager (Reid) could not have been less concerned that I had been waiting well past the appointment or that the website (and underlying appointment function) does not work. By the way, if you are going to park people in the waiting room, try cleaning it sometime. I will be in touch with Pep Boys corporate this week.

I am a gig economy worker (Instacart Shopper / Driver) and rely 100% on my vehicle to earn a…read moreliving. On my way out the door this past Thursday, I discovered a sheet metal screw in my rear driver's side tire and had to cancel a $80+ batch that I had picked up and was in panic-mode in an attempt to find and get to a tire repair facility before my tire went completely flat. Luckily, God was with me that day and I happened to be less than a mile from the Doraville store and managed to limp in there with just enough air in my tire to avoid damage to the wheel itself. As soon as I walked in the store, one of your young associates, Saul, looked at me and I think could read the desperation on my face, and he asked what he could help me with. Saul was professional, friendly, courteous, and immediately assessed the situation and assured me that he would get me back on the road within the hour, which he did, and for which I am eternally grateful! Thank you to Pep Boys and to Saul for being there when I needed you and for taking such good care of me. One constructive comment before I go. I have noticed that the automotive repair industry as a whole has a challenge keeping their stores / facilities in good working order and repair, and Pep Boys Doraville store is no exception. The young group of associates who work in this location, along with the customers who come here, deserve better - a nicer, cleaner facility. I'm not sure who runs facilities for Pep Boys, but you would be doing yourselves a huge favor by implementing a system wide renovation program, followed by a well-funded ongoing repair and maintenance program. Set yourselves apart from the completion, and capitalize on your well-established name and good real estate locations.

One of the best alignment shops in ATL. They can handle all types of cars. Friendly and quick…read moreservice. Would recommend.

We stopped in today after something went wrong with our tire--Kieran took excellent care of us, our…read moretire was fixed pretty quickly, and he had us cracking up laughing the whole time. We also got to hear Kieran interact with another customer in store and one on the phone- that's a guy that knows his stuff and will do the best he can to meet your needs. And he seems to get along nicely with his employees. :) Y'all earned a customer for life!

Fasted oil change I ever experienced! Danny was very kind and helpful, the comments about being a…read morereliable and honest business seem to be true. Price was cheaper than the last place I went to. Will definitely return.

I've been bringing my car to motorsports Garage for the last 11 years here so does my ex-wife's…read morecar my son I have friends and neighbors who go here now it's great. I can depend upon everything he does. I trust him so much sometimes he'll do things and I say with thank you Danny you're going beyond what I asked for great place quality work quick repair repairs

They go out of their way to make sure my vehicle is in tip top shape. I've always had phenomenal…read moreservice with good value. Cashier normally always applies the seasonal discount without me having to ask! By the way, this location is very convenient. The Firestone is next to a bakery and a liquor store. Can't ask for more.

Took care of me same day. A little pricey but kind and honest service. I would use them again!read more

I prefer smaller mechanics over dealerships, but after moving to ATL and having some bad…read moreexperiences with independent mechanics, I started using the dealership. My car was making noise and I asked the dealership to look at it during an oil change. I was told that my exhaust system wasn't looking good. The heat shield was rattling a lot, so they clamped that down but I was looking at a few thousand dollars in repairs. Their suggestion was to start shopping for a new car as mine is 12 years old. The thing is that I'm not ready to part with her. No new car currently on the market stirs the same passion in me the way my current car does. I look at her (yes, it's a her and named Eponine) and I still feel like a proud owner. After looking at reviews, I saw that this shop was getting solid reviews and decided to give it a shot. Going forward, whenever I can, I'm going to choose Kirk over the dealership. The price I was quoted for the work was reasonable and the work was done in a very timely manner. I am very happy with the work and even happier that I feel like I've found a place that can help me keep Eponine around for many more years.

Kirk is one of the best auto mechanics I've ever met. He is honest and will tell you if you don't…read moreneed any work. I've been bringing my car here for about 5 years. Kirk will brake it down for you, and let you know exactly what needs and doesn't need to be repaired on your car. He is super fast and efficient. I drive 10 miles out of my way to come to this shop. I will continue to come here as long as Kirk is the mechanic.

Again and again, Goodyear Tilly Mill in Doraville, GA provides outstanding customer service above…read moreand beyond my expectations. These people have integrity. Their estimates for when work will be done are correct. Always a quick in and out for oil changes. I don't go anywhere else.

I'm compelled to write a review because of how helpful this shop has been to me over the years…read more Always so friendly. They are fair and have worked with me and my budget. Waiting area is nice and comfortable too.

I came in today with a flat on the back right and a slow leak on the front left. I was immediately…read moreassisted by the kind man at the desk. His team got to work on my car and within 15-20 minutes it was ready to go. I was so shocked and even more so when he told me the price. I'm positive a bigger shop would've tried to sell me a new tire when I didn't actually need one. My tires are in good condition so they simply repaired where the multiple screws had been and got me on my way. As a young woman, it's difficult to be trusting of auto shops in general. I feel very appreciative that I can come back to this neighborhood shop and know that the employees are looking out for me. Consider me a lifetime customer.

My 2014 Acura SUV needed 2 new tires and I came here at the recommendation of a friend. I met Luis,…read morevery nice, pleasant and polite, he gave me a rundown of what's available and noticed a clearance of Pirelli Scorpion AS plus3 's from his supplier. Tirerack has this going for $226, Luis sold it for 200 with install per tire. Good deal. They also do car repair as well, not just tires. Highly recommend this place and I'll be back!