I've been to this Goodyear location several times now, and they continue to earn my trust…read more Let's be real -- Atlanta is not for the weak, and the roads will absolutely take a toll on your tires. Because of that, I always pay for the warranty, and I'm extremely glad I did. Recently, I hit something on I-20 that completely punctured my tire. I called the store, explained what happened, and they immediately guided me through the next steps and provided the number I needed to file for a tow for the following day -- which ended up being completely free. Going into it, I was bracing myself for a $300+ tire replacement. Somehow, the professionals here worked their magic and brought my total down to $97. I was honestly shocked -- and incredibly thankful. The team here is consistently professional, patient, and helpful. Even though they stay busy, they communicate clearly and keep things moving. My longest wait has been about 3 hours at most, which I consider very reasonable for a high-traffic auto service center in Atlanta. Between the warranty protection, the customer service, and the way they truly look out for their customers, this place has earned a loyal customer. I genuinely appreciate this team.

BUSINESS INTEGRITY…read more Is a car shop honest? How to tell? Observe the manager/operator. That's one way to tell. He or she sets the pace, the bar, for honesty and fairness. Jim at the Good Year Auto Service at 3298 LaVista Rd. in Tucker is one honest and fair businessman. The place is trusted by many. I could tell as I was there yesterday afternoon, 5/6/2026, observing other customers come in and leave their cars overnight for repairs. You could sense the customers' trust in the place. I myself was there to get a tire replaced. It had a puncture from a metal. The mechanics at Gwinnett Place Honda said the tire could not be fixed, so I had to get a new one. Fortunately I had purchased road hazard insurance when I bought new tires last September. Jim looked at the tire and said it could be fixed. They do it all the time. He had his guy fix the tire. No charge. I didn't need to use my road hazard insurance. Earlier, he spent 15 minutes on the computer, trying to register the road hazard insurance for the four tires I had bought last September. The "Roll by Good Year" mobile installers had not done the registration last September, so it had to be done now. I was so impressed by Jim's patience and effort at registering my tires. 15 minutes! Am so grateful. I highly recommend Jim and his auto service shop.

Terrible business and don't stand on their word. Went back multiple times and still didn't fix my…read moreproblem.

Steve consistently does repairs on all the vehicles in our fleet. Timely and fairly priced, I am…read moreglad to have a trusted team of auto mechanics.

The most honest auto shop you'll find. Someone recommended them to me off Reddit with immediate 10+…read moreupvotes. I have to say.... I didn't drive my car for some time. Life got in the way and working remotely, it sat for longer than it should have. They did not judge, they absolutely did not try to sell me on anything I didn't need, and they took care of the rest. If you're looking for amazing auto work, this is where you'll find it. If you're looking for honest opinions, this is where you'll find it. If you're looking for genuine value for the work done, this is where you'll find it!

Old school shop with NASCAR gear, 90s Braves merch, and good people. The kind of mechanic that you…read morepictured your dad went to, one of those places that gives you a carbon copy and a smile on your way out. I've had work done on 2 cars here and was pleased with the service communication price and process each time.

True Automotive quickly diagnosed the problem with my Toyota Prius. Since they had to keep it…read moreovernight they were able to direct me to Enterprise within walking distance. I was able to arrange for a special rate and True Automotive paid for a day's rental. They are reliable and kept me informed as to when the car would be ready. As a repeat customer I am always pleased with the service and I am willing to travel the distance from Stockbridge to service my car.

AVOID! My advice: find a trusted local or family-owned mechanic such as Pure in downtown Decatur,…read moreor the "Atlanta Car Doctor" near the DeKalb Farmers Market on East Ponce. DONT go to a corporate place like True that makes its money on overpriced upsell services after their "free" diagnostics, and likely cuts costs to increase their margins by hiring inexperienced mechanics and technicians. I had taken my car to a local repair shop who honestly told me that they couldn't determine my engine problem after several hours of diagnostics and swapping out parts. Since they couldn't find it, they only charged me for 1/2 hour of labor, or about $80. I then took the car to corporate-owned True, told them everything that had already been checked, and asked them for further diagnostics, thinking it was a larger operation, and they would have more specialized technicians. Wrong.... Instead, they repeated everything my local car repair place already checked, charged me over $900 (yes over $900!), only to tell me "its something in the engine". They also tried to upsell me tire services at prices 25% more than I would find anywhere else. Go local.

Run, don't walk, the other way! Took my 2011 Cadillac DTS in for a minor coolant leak and asked…read morethem to trace to its source and repair. They call me back with a $3300 estimate for rear brakes, rack and pinion replacement and several other items. They never revealed what any of those items had to do with the leak. I stupidly told them to go ahead. Got it back and the rear brakes made a horrible noise. Took it back and had them re-fix their work. Two days later the coolant leak was back. Called and asked for the manager to call me-he never did. I ended up trading my car in to avoid another $1000+ repair to fix the actual leak. Horrible experience.

UPDATE. . . I…read morerecently took my vehicle to Champs 2 Tire & Service to have a water pump replaced. After the service was complete, and I picked up the vehicle I noticed there were a new few issues that were not present prior to me dropping the vehicle off. After speaking with the owner Brandon and pointing out the things that were not a problem before, he agreed to have me bring my vehicle back in so that he could have one of his best ASE certified techs look over everything. They found the issue, ordered the needed parts and got the repairs completed at no additional cost! Throughout the process there was constant communication with the status of repairs, and regular updates. Overall, my Wife and I are very satisfied with the service we received and the overall outcome. Brandon is a stand-up guy and his staff are all a great bunch of people! I highly recommend Champs 2 Tires & Service!

They placed 58 psi of air in my tires when it should have been 35 psi. Driving the car with over…read moreinflated tires is very dangerous.

Called the day before to confirm they had the tires I needed and they did. I had a slow leak and…read moredecided to just replace it instead. When I arrived they let me know my tires were fine and that my leak was reparable saving me a lot of money! Was out of there in 20 mins. Great service and fast! Will definitely return when I actually do need tires. Had another tire have a slow leak about a month later. Went in on a Saturday morning and was in and out again in 20 mins! Left my wallet and the guy who helped me was nice enough to let me run home and come back. That level of kindness is rare. Really appreciate the men who work here. Especially as a woman dealing with car stuff lol Would recommend them to anyone in the era needing a plug or even special sized tires. Plug was $10 Patch was $20 I believe but I may have those mixed up.

Great price. Great service. No problems. Quoted 60% of what other shops quoted. In and out fast…read more Ask for Donnie

I knew I needed my exhaust/muffler system looked at and went here. It was in the middle of the…read moreafternoon several weeks ago and I showed up without an appointment. In spite of seeing reviews about the "grouchy" guy in the front my experience was anything but that. First there was Bobby who looked kind of rough but he was very nice and after I told him the problem with my car told me that they would look at it right away and got the owner Jeff. When I saw the back brace on his back and told him that I had lumbar spine surgery 2 months ago we got into an interesting conversation about that while they got my car on the rack and Jeff was looking at it. Then Jeff came and got me to show me the damage. My car is an old but reliable 2007 Toyota Camry. I was hoping that the joint connecting the muffler to the catalytic converter could be soldered but there was so much corrosion the joint and catalytic converter needed to be replaced. It was expensive for me on a limited fixed income but much lower than other places. Jeff told me that it would take about an hour but it was about 45 minutes. I told Jeff and Bobby about the negative comments about the "grouchy" guy and asked which one it was. They pointed at each other and we all started laughing. Jeff said that he doesn't look at the reviews. I told them that I thought that they were funny and delightful.

My brake lights weren't working. Turns out there was something wrong with the harness. They were…read moreable to fit me in last minute a few days before Thanksgiving. Only for $63. Done in less than a day. Thank you guys for always being so honest and for great work! My favorite mechanics!

This shop is amazing. They're so honest and the customer service is exceptional. I called Todd and…read morehe is so honest and down to earth. I've even told my family about the shop because I'm a single woman that knows nothing about cars. I highly recommend this shop.