Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

I had a very concerning experience with this plumber. I only wanted a P-trap replaced, but I was…read moretold that both valves also needed to be replaced and that the water for the entire building would have to be shut off for about 2.5 hours. The estimate came to nearly $1,000. When I questioned why all of that work was necessary and asked why the existing P-trap couldn't simply be unsoldered and replaced, he responded, "Yeah, that's another way of doing it," and then lowered the price. That immediately made me uncomfortable. If there was a much simpler and less expensive way to do the repair, I don't understand why the nearly $1,000 option was presented as necessary in the first place. I can't say what the intention was, but I left feeling like I had narrowly avoided being seriously overcharged. Based on my experience, I would strongly recommend getting a second opinion and asking detailed questions before agreeing to any work or additional repairs.

Called about a plumbing issue and the owner made bizarre statements about "tattoos and where they…read morewere on my biceps?" Weird. Seemed incompetent.

Micheal and his team did a great job. They do plumbing and heating and they are great. They know…read morewhat they are doing. Would even come back to explain how to adjust the pressure, etc. A++++!!!

I used Aqua Plumbing to replace a water heater and fix a leak. The service was timely and Aqua did…read morea very professional and thorough job.

So these guys have a fee to come out and look at a job, that's not unusual. However they say that…read morethey have a fee to come out and look and give an estimate. Problem is they come, they look and no estimate is ever given. Then they want you to pay fee without giving an estimate. That way they can keep charging you a fee. With all the qualified plumbers out there I would never recommend Aqua Plumbing and Heating!!

We call these guys for any plumbing issues we have - absolutely the best in response time,…read morereasonable price, kindness, and quality. For bigger jobs and the tiny little annoying ones we have, Drain Surgeon will be our go-to for the foreseeable future. Definitely recommend; we're grateful they're around.

This company is not good at all! They lie about work that was previously done on a property that I…read morepurchased. Because of the dishonest work performed, I had to pay for work needed by another company because of damage that was caused by their negligence and lies. They claimed to have replaced a certain pipe that was not. A report signed off by them and the borough stated it was done, but pictures taken by other companies dispute this. I also had to call them a few weeks after I purchased the property because of the lack of replacement of groundwork, a large sink hole developed in my yard. An employee came out with a few bags of soil and discovered they would need a truck load of dirt. Why are they even in business?

Kit was a amazing plumber. If you want the best! Hire the best!!! The value of the service was…read morefantastic!

Kit did great job. He is very knowledgeable and his prices are very reasonable. I recommended his…read moreservices to my friends.

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

I had a few yard related tasks to do and requested Yelp project quotes. Sunny's got back with a…read morepreliminary quote and I provided pictures of work needed to firm up the quote. The cost went up slightly but still beat competitors' pricing. They provided a time convenient to me and were able to get bulk yard waste removed, trim back some hedges and repair bug screens in an afternoon. I would use them again for similar work. They do all sorts of handyman work in and outside the house.

I saw this service off of Yelp, and decided to try them out for requesting an estimate. When I…read morefirst made an appointment, the person was going to be late and my schedule was jam packed. I ended up deciding to cancel that appointment and made another one. On my second request, I initially said "any time on a particular Friday." They gave me a range of 9-11 AM on a Sat and I asked if they could come in at 9 AM and they said yes. They ended up coming in right before 11 AM. So, I can understand that I needed to try to pick a time interval to be available rather than a time, okay. I gave them some stars for working with me and being professional for the in-person estimate itself. I was then told that I would receive an estimate over the phone in the same day some hours later. I requested by e-mail instead and was told that this was fine. During a time period of two weeks and two days after that, I had made three phone calls. I left voice mails twice and got through one time, the 2nd time I believe. I was told that the estimate was mixed up with something else and that it would be coming out. I'm not sure if they want to work with me or not, but at least it would be nice to let me know that instead of running me around. For potentially big jobs, my reasonable concern of not being able to receive an estimate by e-mail (or snail mail physical copy) makes me feel like there would be a he-said-she-said dynamic if I went for this. For smaller jobs, it isn't such a big loss and they seem like they do good work from the other reviews and my interaction with the attendant during the estimate. They may not be the most pronounced with their words, but I was willing to consider them with the other good reviews and them being local to me. With the lack of an estimate by e-mail, it made me wonder if the company or someone in the company has a PA license number. I would like to presume yes, but I couldn't find one personally based on company name. I know the search engine isn't the best if you don't have the actual license number to look up. If there are any updates/changes to this review or if it's proper for me to write another review as I can't update this one after about a month, then I will do so. I've strongly considered and tried to rate my experience as fairly as possible, and I really feel that Sunny's services could've done much better with their interactions in working with me after the estimate was completed.

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

I had a great experience 2 weeks ago when a pipe had broke in my home. I called Del Plumbing…read moreProfessionals to provide me with the repair. I received a returned call in the afternoon as they stated. They said they could arrive between 8-12 pm the next day. I pleasantly received a call at 8:10 that they would arrive by 8:30. Two very professional men introduced themselves, and discuss what they would do after reviewing the situation. I approved the quote further the repair and when speaking with Anthony I'm I asked if he could review our cooktop as there was slight gas odor from time to time beneath it. Anthony discovered a small leak on the gas connector provided me with a fair quote and proceeded to repair. Within 2 hours all concerns were resolved. I highly recommend Delaware Plumbing Professionals for any plumbing issues.