There was only 1 person working at 12noon with 7 people in line. 30 minute wait for a sandwich. And it gets worse.. Paid for a pastrami sandwich, which literally had 1 tablespoon of pastrami in it. Basically they gave us a bread sandwich after charging us nearly $14. R I P- O F F... Never ever again to do business at Togos. Will go to Mr. Pickles. read more

Togo's is a long standing "go to" place for outstanding sandwiches and service. Today I ordered through the UberEats app and the driver definitely improved the ambiance of my porch! read more

The service by this employee is rude and disrespectful to paying customers. The 1st time a year ago she told me that I either speak English or Spanish not both in which she then said speak Spanish how you LOOK LIKE! I left and emailed my complaint to their online support and got a ridiculous coupon for a free sandwich ( back to see the person where the verbal assault started? ) 1 year later, she wouldn't even look at my redemption code mock laughed at my request then proceeded to ignore us to answer her phone. She then ignored us a couple of minutes and told us to leave refusing us service. Major disappointment all way around. This should only be a .5 star for the extremely bad attitude. read more

TOGO'S Sandwiches - Showed her the partnership app that had my coupon with an active redemption code. - Sandwiches Near Me - Concord, California

See all

I'm a usual here and everyone is great but the new guy, Juan is not the greatest. His mean and cold attitude towards a paying customer is making me reconsider every coming back. He also messed up my meal after putting pickles in my sandwich after I said NO PICKLES. read more

Pastrami Cheese stake is my new favorite sandwich. Delicious. Sandwich girl was friendly I've been served by her many times before. I dined in and the restaurant lobby was cleaned. I was surprised of no more pretzelrami. read more

Best pastrami sandwich I've had so far, good proportions, good price, good service the employees there are nice and paciente, clean environment 100% recommended, would definitely come back again. read more

Terrible customer service by the same woman in Gracie P's picture. I was missing three drinks from my online order pickup and she gave me a hard time about it. She asked for my receipt back and it was clearly on there, yet she made a big deal and still questioned it as if she couldn't see it on the receipt. I showed her my phone receipt for validation and she wouldn't even look at it. I was also missing chips and she said, "just grab chips then!" In a very disrespectful tone. It is unfortunate that she was the only one working during lunch hour, but you can still maintain respect for customers even if overwhelmed. I'll be going to Mr. pickles across the street instead now. read more

Food was mediocre. Just bland. Appearance of store was nothing fantastic. Service was horrible. I ordered online. I had to wait for someone to even acknowledge me when I was at counter and when I got my bag it was missing the two sodas, chips and cookie. I asked where the soda was she held up receipt and said no you didn't order that it's not on it. I went on phone and showed her the soda, so ending up getting one soda because she refused to give me the rest. Going to my car I looked at the receipts she gave me and it clearly said I ordered another soda, chips and cookie. I went back in and she didn't even look at me, the other employee gave me the rest of my order who could barely speak english. Thought one of the employees was very rude and unprofessional. read more

Im pretty sure the lady who kept on asking me if I wanted to order another sandwich, chips or drinks, and I kept saying no, got cheap on me and gave me half as much pastrami as a normal order. Cause when I got home with my hot pastrami sandwich, there was half as much meat as normal. Kinda stupid considering Togo's are already on a decline and to make another customer not wanting to go back to the place. Oh well. At least theres another Togo's location in Pleasant Hill who are pretty generous with their portions read more

I was craving a sandwich and stopped in here since it was the closest spot. Ehh the sandwich was ok. I got a basic turkey and cheese on sourdough. The bread here is good but there is a lot of it. About double the amount of bread to filling. So the main taste I got was bread. These would be better if the bread was not as large. Or if they tossed on more filling. read more

See all

Great sandwiches! Our go to place for hot or cold sandwiches, melts, wraps etc Been going here for years. read more

I ordered roast beef sandwiches hot when I picked them up they were cold and there was no roast beef on them. I was wondering, where is the beef? read more

Stopped to get a couple of sandwiches at 7:47pm tonight. I walk in and the lady with an accent turns around and instantly starts shaking her head no. I say "Are you open?" She says "what sandwiches do you want, we only have cold sandwiches now because I'm closing in five minutes." Let me emphasis this, the entire time she was speaking she was vigorously shaking her head from side to side and very agitated. I understand wanting to get out early, we've all been there, but WTH? I just said "well leave," and walked out. You're supposed to be open, not being all pissed off that we came while you were trying to clean up. read more

I just got a sandwich at togos on treat blvd It was horrible, the manager made it , she barely understood my order , I thought it looked rather empty bread , it was made super messy had 1 tomato barely anything else . I questioned it , she said its fine, in a rude tone ,I've gone here since high school, but the best way to describe my lunch experience, it sucks and so does togos , not going back but will contact corporate cuz this place went down the toilet.i would want to know how my buisness was, and how my employees were treating customers, well togos corp .... There bad!!!! Dont go there read more

Never have I ever been to a more horribly mismanaged restaurant! This particular location specifically. I have eaten at many TOGOS locations without issue. But this one is located very near me so for convenience I often eat there. Some days are better than others but over the last several years I have been going to this location they are often out of stock on most things. As if whomever is in charge of the ordering is waiting for supplies to run out rather than reordering when supplies begin to run low specifically to make sure you DONT run out. I have avoided writing such a review before because often its an item or two thats out of a certain bread type, chips etc but never this egregious. Bad management for sure but nothing ultimately earth shattering. But this is still unlike 95% of most businesses fast food or full service! Today was the worst (June 1st 2025) Today they were out of almost all chips options 0 bottles of soda in the cooler save for a couple of waters, they were out of pepper jack cheese and the soda machine was out of everything except orange Fanta. And this is one of the big touch screen soda machines with seemingly 20 different sodas to choose from and almost all options on the touch display were greyed out indicating out of stock. Normally I would give a business the benefit of the doubt maybe its shipment delays or Trumps Tarifs or whatever who the heck knows but this has been a consistent issue for many years. & now I'm officially done with Togos at 4475 Treat. I had to stop by the local Little Caesars to got a bottle of soda. And that is not the only time I have had to do that. If it were the first time it wouldn't have been a big deal. but I have had to do that at least 3 times over the course of several years. Its not me grumbling its me knowing how to manage and that is not it. read more

There is a guy, young, who works here with maybe a cockeye or lazy eye, please excuse my description, it's for lack of knowing his name. Not intended for comedy. Nevertheless he was there Monday at 6pm, and he has a horrible business attitude. He would NEVER be the face or anything of my company! He acted as if I lied about having black specs in my ice from the fountain machine. Of course I showed the lady who made my sandwich. She then proceeded to get that rude guy from the back who dispersed ice in his had and said, I DONT SEE ANYTHING!!! Wtf ever, my money will be spent where they appreciate my honest business. Somebody needs to retrain that dude! BUENO read more

Very fresh expertly crafted barbque beef sandwich Will purchase again from this location Actually the one in Brentwood read more

30.00 dollars for salad and sandwich, not bad but there was no meat in the sandwich, no bacon which I paid extra for, nothing but mushrooms and mayo. Need to teach Employees to take pride in there work. read more

how do i order something at 1:35 and it says it'll be ready at 1:55, and it's not ready until 2:15??? i have never seen people move with so slow and no intent to get people their food this place has been like this for years, hope they close this place down soon, unacceptable management read more

Not sure why all the negative reviews, but this food was the whole truth and nothing but the truth! I haven't been to togos in about 20 years so this wasca much needed visit. I went in on July 5th in the evening and I didn't see too many cars so I had reservations, but still pressed on. Im so glad I did! There was a male and female customer service persons maybe in their 20s and they were so kind towards me! From greeting me kindly to cooking my sandwich with love it was 10 star service:) I ordered the pastrami sandwich and it was absolutely delicious! The meat was fresh, condiments complimented each other perfectly and the bread was so fresh and tasty. They had recommended what would be the best chips to go with the sandwich and were correct as the flavors matched great. Yummm! I was disappointed that I only ordered a mini when I should have ordered a large! Im on my way back in today for another sandwich. Thank you guys so much for being awesome! read more

Togo's To Go Lunch - Pick Up Ordered via the Togo's website for pick up. Online ordering was simple and fast...good! Drove over to Togo's and had one customer ahead of me but that was expected because the covid-19 shelter at home order. My sandwich which was the #9 Hot Pastrami (extra 2.5oz pastrami for $2.50) with only pickles and pepperoncinis wasn't ready for me but again that was fine with me. Got home and gobbled it up. It's not the best pastrami I've ever had but it was good. For a quick sandwich during this coronavirus time Togo's is a good option. read more

See all

Ordered 31 sandwiches. A mix of sandwiches. We received only 31 Turkey, Ham, and Cheddar sandwiches. That is NOT a mix! I need someone to address this. Togo's fix this. Over $500 to end up with 26 unhappy customers. If this is a franchise operation they are doing NOTHING for your brand, read more

TOO SLOW !!! only 2 girls working one not english speaking too 1/2 hour to get 4 samwitches read more

Sandwich makers. How difficult is it to read the order and make a sandwich? Apparently impossible for the woman at this location. She is also intolerably rude! read more

Consistently good sandwiches for years. Online ordering could be easier, not responsive. In person the staff are always friendly and quick.

Terrible terrible service , my husband went in for 4 sandwiches , the ladies behind the counter were talking Spanish , talking rude about him . He replied back to them and they changed there tune but the damage was done . When he asked for the owners contact info they relied just contact cooperate office in San Jose . All the sandwiches were horrible , the tomatoes smelled , the Lettuce was wilted and the cheese was dried on the edges know let's talk about the Avocado it tasted like lemon , the only part that looked good was the bread . My teenage son who eats everything took one bite and gave it to the garbage can . We did the same we will never be back we threw away $46.00 and change and we are going to cancel our catering order for a birthday party in sept . We've been going to this place for 20 years and it's gone downhill . No wonder the one on willow pass close read more

Ye-gads, this was the worst turkey sandwich I think I've ever had. The bread is stale to the point of unchewable...seriously, hockey pucks are more palatable. The turkey is so salty it's causing my mouth to pucker, like it's been sitting in a brine solution all day. And there are basically no veggies on the thing at all. I realize I placed my order half an hour before closing, but that's really no excuse for this sandwich. This is inedible. It's going in the trash where it belongs. Togo's quality has really fallen off if this is what they're serving. read more

Big sandwich and flavor biga all fresh and many avocado in vegetarian sandwich. Woman who work there smile to me like a friend and ask where I come from- I say Macau- she say what!?! Like I give her a puzzle. I say again and she say WOW. Like I come from a place so mysterious and outside the earth. Then she say I don't know the place but I wanna go!!!! With excitement. This service make me feel enthusiasm and I know she really want to visit. When I get my sandwich she said- you going to love this sandwich. Man I never experience this service in here. She also give free drink for no reason. Maybe she forget. I think this my new favorite restaurant in Concord. read more

Ordered a ham and Swiss sandwich. Got back to the office and find a very thin layer of ham. This sandwich cost me $11.00! Last time I spend my money here. read more

TOGO'S Sandwiches - Thin layer of ham and I paid $11.00 - Sandwiches Near Me - Concord, California

Ordered the Asian Chicken Wrap. Not at all what the menu described. Very dry, no taste of cilantro & no Asian dressing. Service was minimal. read more

I've been coming here for the last two years. Not sure if they have new ownership or what, but the last couple of months have been going downhill. The bathrooms are now locked and you need a key. The building is very old and the air conditioning never works. Even if it is on, it doesn't make a difference. The inside is usually clean in the guest seating area, but the back kitchen and sandwich making areas are always filthy. I've seen employees drop a sandwich topping and then it just sits there on the floor because they are too busy to clean. They also never give you the end of the bread, so they cut those off and kick them to the floor in a corner. Service is usually very friendly but very hectic. I've even come in when I was only the second person in line and they still only have one sandwich maker and one cashier and it seriously takes 10 minutes per sandwich. They are all very nice, though. One lady, who I think is either the owner or head manager, is usually very enthusiastic but also frazzled when things are busy. I've had a few sandwiches made by her that were subpar. Also, today, I was walking by the store and she drove through the parking lot very dangerously, parked in the store's only handicapped spot (she did have a placard) and then rushed into the store at 11:10 when they opened at 11. At least save the one handicapped spot for the customers. Overall it is a good store in need of upgrades (or move to a new location where the landlord actually cares about upkeep). Friendly staff and ample seating. read more

TOGO'S Sandwiches - Sandwiches Near Me - Concord, California

I've always ordered the Hot Pastrami. It was tasteless, no peppers, and the usual veggies. She had a major attitude. I changed the size to a larger size and she slammed the food and said that she already weighed it, etc.... Never will I support this establishment again! Service and quality has deteriorated. Very dissatisfied. Please train your employees!!! read more

TERRIBLE - DO NOT USE YOUR CREDIT CARD HERE!!! I purchased 5 sandwiches and chips on 9/11/2021 for a total of $54.43. The only person in the store ran my credit card. It showed it went thru on both the card reader and on my app. She couldn't print a receipt so she said it didn't go thru and insisted on running my card again. Guess what - I GOT CHARGED TWICE - $54.43 again. I called to have them correct it. I spoke to the same person and then to a manager named "Vic" or "Dick" on Tuesday 9/14. He said he would correct the double charge at the latest by Thursday 9/16. Nothing. I called on Thursday 9/16 and Friday 9/17 and was told they would get a message to "Vic." It's now Sunday 9/19 and I am on the phone wasting my time disputing this charge with my credit card company. The store manager should have dealt with this as he said he would. Now I have to waste more time addressing their ineptness and poor customer service. Looking at other reviews it appears they have some issues at this store handling Credit Cards. Avoid this Togo's!!! read more

There used to be a manager that worked here that always made quality sandwiches. But now she doesn't work here anymore. I went here last Wednesday and ordered a California club. Of course because of the high counter, you can't see them make your sandwich until you get home. I unwrapped my sandwich and saw they forgot the most important part. The avocado. I paid $15 for a sandwich that missed ingredients. Last time I was here,the sandwich barely had any meat or veggies. Togos I don't know how you stay open. Terrible place. read more

I went there for family size sandwitch since I had a lot of family over. Everytthing was ok until I found out that 1 of the peppers that we all were eating had a bite taken out of it. We stopped eating because this made us all want to vomit. I called and spoke with the manager and he told me he would comp the next 1. I had my reservations but he seemed sincere. A week later I had some friends over and this was a good time to try the sandwitch. Not only did the mgr refuse to comp my sandwitch he lied and I found out he was the 1 who bit the pepper. This liar, this worthless piece puke, should be fired and NEVER work for any restaurant again. HORRIBLE!! 0 stars read more

I visited this location and one of the workers handled money for a customer then went to put on gloves to make sandwiches without washing hands. When I told him he should wash his hands, he said he has gloves, it wasn't a problem. He touched the gloves with his dirty hands and thought it was sufficient without washing them. With people getting sick daily while in a pandemic, there needs to be better training for employees on cleanliness. He was extremely argumentative and RUDE when I tried to explain to him people could get sick. I walked out as he was still yelling. Do better! read more

My thing about being a customer is when I ask a question you're supposed to know I want a full answer and not half of it? And I'm really sitting in my car still trying to figure out how I spent $22 on a sandwich and a small drink.! so as the lady is ringing me up and she tells me the price I asked her how did it get so high so the sandwich that I ordered had no cheese on it? I asked her how much was cheese she says $.75 she puts the cheese on my sandwich and makes it and when she rings me up she decides to tell me it's $.75 per slice keep in mind they never asked me how many slices did I want they never told me how many slices they were going to give me and they never said $.75 per slice. They told me that she's a $.75!!!! I say all this to say to keep all the confusion down. When customers ask you a question give them the upfront truth, so nobody won't be disappointed at the end of their order. I would have definitely declined the cheese if I knew the whole story upfront. read more

The orders do t come out correct. On a Saturday at noon 2 people with a line. 2 of us order by phone and orders not ready. Frustrating!!

Gross. Considering we are in the middle of a pandemic, you would think the employees are up to par on their sanitation and safety protocols. I walk in and an employee who was on his lunch break was --I swear to god licking the damn table. Which that was quite awkward to see that. As he comes back from eating his sandwich and drippings off of the table he goes straight to the sandwich making area and start touching the food and other things. NOT once did he take the time to wash his hands. The employee who was making my sandwich was wearing a mask, however it was not covering her nose so her aerosols from her nostrils was spreading onto my food. I believe the staff here needs to be properly trained in cross contamination and health and safety while preparing food. More so while everyone is aware during this pandemic. Also, I come home with my sandwich and there is hardly any turkey , hardly any avocado. I asked for everything on it, and where's the mustard, where's the lettuce, and only one tomato!!??? I was so grossed out I ended up throwing it away. I just couldn't bear myself to eat the food. This is the worst ToGo's I've ever been to. read more

TOGO'S Sandwiches - Skimped out. - Sandwiches Near Me - Concord, California

Worst experience yet! Went in to purchase gift cards for blood donors at local blood drive. They charged my debit card, then said it didn't go thru and would not issue me the gift cards. Went to Mr Pickles and they couldn't process gift cards because Togo's charge DID go thru. Went back to Togo's (now 1 hour in to this nightmare). This time Togo's cashier admitted that they did not know how to process transaction - yet STILL REFUSED TO ISSUE ME A REFUND OR THE GIFT CARDS! Burned at least one hour of my time with no gift cards and they charged me $115 for the experience. Sadly was not able to give blood donors a gift card for some food but was able to give them Starbucks gift cards for a cup of coffee/tea. What's up TOGO's?!?! read more